Background: Social media platforms are evolving to be effective platforms in marketing but due to customers’ scepticism on how they are being approached there is need to be cautious on how best to build relationships towards value creation. Purpose: To explore within the field of social media influencer marketing to understand how new value streams could be created by beauty vloggers through building relationship with followers (audiences), or the potential customers on virtual market. Methodology: A qualitative research approach used where research tools as interviews, focus groups and observations have been used to gain an understanding on underlying reasons, opinions, and motivations of vloggers and followers. Findings: The empirical findings indicated that to have mutual connections and understanding between vloggers and followers there is need to build relationships which emanates from engagement, trust and commitment, interaction and communication.

Social media has become an attractive platform for companies to advertise their brands on and a common method is to pay internet celebrities to use their fame to promote the companies’ brands. One of these social media platforms is Youtube where “YouTubers” using their fame to promote brands on a daily basis in form of video logs (vlogs). Studies has indicated that the more credibility an endorser has, the more likely the purchase intention is, but also higher retention for the advertised brand. Therefor the purpose of this study is to describe the factors of endorser credibility, benefiting endorsers in how they can increase their credibility. The study also looked at the relation between endorsers’ credibility and attitude towards the advertisement, benefiting companies in choosing the most profitable endorser. A quantitative study was conducted to answer the research purpose, where a questionnaire was sent out to students on LUT (Luleå University of Technology). The results of this study suggested that endorsers credibility consists of all the five factors that was looked at in this study which was trustworthiness, attractiveness, expertise, homogeneous and tie strength. Findings of this study also suggested a direct and positive relation between some factors of endorser credibility with attitude towards advertisement

För att uppmärksammas bland dagens stora utbud av videoklipp på Youtube skapar vloggare rubrik- och bildsättningar som innehåller clickbaits. Begreppet innebär att rubrik- och bildsättningar är av uppseendeväckande karaktär, innehåller lite information och enbart syftar till att locka mottagare att klicka sig in på videoklipp. Syftet med denna studie är därför att öka medvetenheten om hur clickbaits är utformade på Youtube. Studien bygger på en kvalitativ kritisk textanalys. Vi har studerat en av Sveriges största Youtube-kanaler där sammanlagt 22 av de populäraste videoklippen från 2017 studerats utifrån retoriken och semiotiken. Detta för att synliggöra vilka attribut clickbaitsen är utformade med. Därefter har 4 slumpmässigt utvalda videoklipp analyserats utifrån relevansteorin för att undersöka hur relevant clickbaitsen är för innehållet. Studiens resultat visar att sex, starka känslor, välvilja och personlighet är vanligt förekommande i utformningen av clickbaits på Youtube, där personligt varumärke visar sig vara av stor betydelse. Resultatet visar även att videoklippens rubrik- och bildsättningar till stor del inte är relevanta för innehållet. Studien diskuterar även att clickbaits är något som gynnar vloggarna eftersom det ger dem en hög klickfrekvens, men missgynnar oss mottagare eftersom vi tar del av information som många gånger inte är den mest relevanta. / To be noticed among today's large supply of video clips on Youtube, the creators are using both headline and thumbnails that contain clickbaits. The concept means that the headline and thumbnails are of a ostentatious character, they seldom contain information about the video you are about to watch. The clickbaits only purpose is to entice the watcher to click on videos. Therefore the purpose of this study is to raise awareness of how clickbaits are built up on Youtube. The study is built upon a qualitative critical text analysis. We have studied one of Sweden's largest Youtube-channels, where 22 of the channels most popular clips from 2017 have been studied through the rhetoric and semiotic. We want to make visible on which attributes the clickbaits are built upon. Subsequently has 4 randomly picked videoclips been analysed through the relevance theory to examine how relevant the clickbaits are for the actual content of the video. The studies result show that sexual content, strong emotions, goodwill and personality are common traits within clickbaits on Youtube, where the personal brand show to be of great meaning. The result also show that the headlines and thumbnails are not relevant to the content of the video. The study indicates that the use clickbaits benefits the creator because it gives them more views on their video. From the viewers point of view are they not beneficial, because the information that we receive from the clickbait is not the most relevant when you compare it to the actual content of the video.

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