Dans un contexte où la psychiatrie et plus largement le champ de la santé mentale semblent peiner à prendre soin de ceux qui y travaillent, nous souhaitons proposer une réactualisation du paradigme de la psychothérapie institutionnelle (P.I.) à l’aune des expériences, des pratiques et des discours des professionnels d’aujourd’hui. A l’aide d’une méthodologie qualitative, nous avons comparé les résultats d’une étude de documents portant sur les écrits des principaux auteurs de la P.I. des années 50 à 80 et les conclusions d’une enquête de terrain menée dans quatorze institutions sanitaires et médico-sociales, au sein desquelles nous avons rencontré 85 professionnels du soin et de l’accompagnement lors d’entretiens semi-dirigés que nous avons enregistrés, retranscrits et anonymisés. Notre recherche montre que la situation du monde de la santé français crée des opportunités et des risques pour la pérennité de la P.I. : préoccupation grandissante pour la Qualité de Vie au Travail de soignants en difficulté dans leurs services et absence de modèle ad hoc en santé mentale pour penser le travail d’équipe, mais aussi influence du paradigme de la désinstitutionalisation en psychiatrie et rejet de toute approche revendiquant sa dimension « institutionnelle ». Après avoir thématisé le corpus de la P.I. en huit concepts opératoires ou « opérateurs » : distinction statut/rôle/fonction, coefficient thérapeutique de la vie quotidienne, « faire avec » comme mode relationnel principal, fonction de décision partagée et agie en réunion, liberté de circulation, fonction d’accueil, principe hippocratique de « ne pas suraliéner » et greffe d’ouvert, nous démontrons, extraits d’entretiens et de journaux de bords à l’appui, que chacun de ces opérateurs travaille encore fortement le champ de la santé mentale. Nous proposons par conséquent de redonner à la P.I. sa place de théorie de la pratique du travail d’équipe en psychiatrie et, plus encore, d’étendre ses conceptions aux liens inter-institutionnels en santé mentale afin d’analyser et de contribuer à leur développement dans les territoires français / In a context where psychiatry and more broadly the French mental health field seem to fail at caring for their carers, we wish to actualize the institutional psychotherapy (I.P.) paradigm in the light of the practices and discourses of today’s mental health professionals. Using a qualitative methodology, we compared the results of a document analysis we conducted on the writings of the major authors of the I.P. movement from the 50’s to the 80’s to the results of a field study we led in fourteen sanitary and medicosocial institutions, in which we interviewed 85 mental health professionals. Our research shows the current situation of the French mental health field has created a series of risks and opportunities for the sustainability of the I.P. paradigm, most notably a growing concern for workers’ Quality of Working Life, the influence of the deinstitutionalization paradigm, and the defiance surrounding the term « institution » itself, despite its rich and plural meaning. We transcribed, anonymized and analyzed the semi-directed interviews we conducted, and compared them to the eight « operators » of the I.P. movement which emerged from our document analysis. These operators help shed light on the questions which always lie under the organization of care for people with mental health issues : distinguishing between status, role and function ; considering daily life as having a therapeutic coefficient ; doing things together as the prime relationship structure between users and carers ; considering decision-making as a collective function enacted during pluriprofessional meetings ; freedom of circulation ; welcoming the singularity of patients ; trying not to further alienate them ; and finally “grafting openness” as a way to prevent the withdrawal of patients from their peers, and the withdrawal of the institutions away from the community. All these operators name important questions and problems mental health professionals deal with in their day-to-day practice with people suffering from mental health issues. We therefore offer to actualize the I.P. paradigm so as to help these professionals reflect on their practices and empower themselves

Work-life balance, happiness and well-being go hand-in-hand with the quality of life, the quality of working life and the level of satisfaction with both. A recent survey that took place in the Czech Republic in 2018 attempted to measure the quality of life using the WHOQOL questionnaire developed by the World Health Organization. It also used the SQWLi instrument proposed by Vinopal et al. to measure the quality of working life perceived subjectively. The overall aim of this work is to challenge the theory of Danna and Griffin, summarized back in 1999, which says that the quality of life and the quality of working life are interrelated domains. It is interesting to see whether the same results can be achieved even nowadays- almost 20 years after their statement was issued-with respect to the Czech population. The spillover theory supports Dana and Griffin's statements, showing the causal association between the concepts. The main questions of the study are the folllowing. First, is there a relationship between the quality of life and the quality of working life?. Second, how strong is the association between the quality of life and the quality of working life? Third, what are the levels of association between the quality of life and the quality of working life with respect to socio-demographic...

Work-life balance goes hand-in-hand with the quality of life and the quality of working life and the level of satisfaction with thereof. Recent survey that took place in the Czech Republic in 2018 attempted at measuring the quality using the index of the quality of life and the index of the working life quality. The questionnaire developed by the World Health Organization and the set of questions proposed by Vinopal aiming at measuring the subjectively perceived quality of working life. The aim of this work is firstly to test the functionality of the two indices, the quality of life index and the quality of working life index, and then examine the existence and potential strength of the relationship between them within the selected subgroups of population. The work builds up on two basic pillows. The first pillow deals with the defitions of the explored phenomena. The concept of quality of life is explored at different levels: philosophical, sociological, subjective and objective. Then the rationale for developing a tool that measures the quality of life is described, including the variations of the Czech adaptation of the questionnaire. In the following chapters, the phenomenon of the quality of working life is introduced with special focus on the explanation of the dual nature of the concept and...

Syfte: Denna studie har som syfte att beskriva och jämföra den psykosociala arbetsmiljön hos två olika yrkeskategorier, sjuksköterska på vårdavdelning och personer anställda inom kundsupport och samband med upplevd hälsa. Bakgrund: Sjuksköterskor och personer anställda inom kundsupport arbetar i verksamheter där kraven ofta är höga. Stor arbetsbelastning i kombination med  tidspress kan leda leda till att personalen drabbas av ohälsa. Metod: En jämförande tvärsnittsstudie genomfördes våren 2013. Frågeformulär användes för insamlande av data.  Deltagarna bestod av 50 sjuksköterskor från 4 olika vårdavdelningar samt 48 personer anställda inom kundsupport från 2 företag. Data analyserades med statistikprogrammet SPSS version 20.0. Analyser som gjordes var frekvensberäkning, independent T-test (för medelvärden, standardavvikelser och p-värden) samt Pearsons korrelation för sambandsanalys. Resultat: Studien visade skillnader i upplevelse av psykosociala arbetmiljöområden  mellan de båda yrkeskategorierna. Samband mellan psykosocial arbetsmiljö och hälsa fanns i områdena Kontroll i arbetet, Skicklighet i arbetet, Social interaktion, Ledarskap, Organisationskultur-och klimat samt Grupparbete. Sambanden var tydligare för personer anställda inom kundsupport. Slutsats: Det kan finnas samband mellan hälsa och den  psykosocial arbetsmiljö.

This survey addressed the experience of receiving tenure through the personal narratives of Directors of Library and Information Science Schools in the USA. Fifty-five respondents were asked to rank the emphasis of the variables operating in tenure based on their experience. Participants agreed that the granting of autonomy via tenure was an opportunity to exercise academic freedom. With tenure came the responsibility to contribute as a citizen of both the institutional and disciplinary communities of the profession. The most prominent factor in determining tenure and promotion decisions for LIS faculty is demonstration of research productivity through peer reviewed publications: articles, books and conference proceedings. Teaching and service are also important components of academic life. It was found that collaboration underpinned collegiality and created an environment conducive to research. In turn, the stability and collegiality of a tenured position made the institution work as a teaching and learning environment.

<p>Fahlén, G. (2008). Aspects on the Effort-reward Imbalance model of psychosocial stress in the work environments. Sundsvall, Sweden: Mid Sweden University, Department of Health Sciences. ISBN 978-91-85317-94-3.</p><p>Since the late 1970s, work related stress has increasingly been recognized as an important determinant for ill-health and disease. One of the most influential stress models is the Effort-Reward Imbalance model (ERI), which stipulates that an imbalance between the perceived effort spent at work and rewards received results in noxious stress. Those with a coping behaviour called Work-related Overcommitment (WOC), including an inability to withdraw from work obligations are especially vulnerable. The model has shown strong explanatory value for a large numbers of harmful health outcomes.</p><p>The general aim of this thesis was to contribute to the development of the ERI model by exploring the properties of this model in relation to its theoretical assumptions, construct, and application and to improve the knowledge of validity of the ERI-model.</p><p>The study sample that was used in three papers emanated from the WOLF study (Work, Lipids and Fibrinogen). The analyses were confined to the subset of individuals who answered the ERI questions (n=1174) with complete answers. In one paper, data from the SKA study (Sick leave, Culture and Attitudes) were used and they comprised all employees at the Swedish Social Insurance Agency responsible for management and compensation of illness in the working population (n=5700). All data are based on questionnaires.</p><p>The results indicate that ERI and WOC are risk factors for sleep disturbances and fatigue. A palpable threshold effect was seen between quartile three and four. Since these symptoms are strongly stress related, our results support the utility of the ERI and WOC scales in assessing stress in working life.</p><p>Agreement between single questions in the original and an approximate instrument for measuring ERI were low, whereas the agreement between the two ERI scales was reasonable. When approximate instruments are used, questions and scales must be presented thoroughly to facilitate comparisons and the results should be interpreted with caution. Today there are no reasons to use such instruments in the ERI model.</p><p>One statement in the ERI model is that individuals with the coping behaviour characterised as WOC are particularly vulnerable to an imbalance between perceived effort and reward; i.e., that ERI and WOC interact. No such effect was shown in relation to disturbed sleep and fatigue. There is no convincing evidence that ERI and WOC interact in synergy. Analysis demonstrated that WOC was relatively stable in perceived unchanged conditions as measured by the original, more comprehensive instrument as well as by the present, shortened instrument. Positively or negatively perceived changes in ERI correspond to changes in WOC. This result suggests that WOC, at least in part, may act as not only a coping strategy but also as an outcome from ERI. Taken together, these results concerning WOC, suggest that studies to clarify the role of the WOC dimension are needed.</p><p>The ERI model states that, when individuals stay in unfavourable conditions characterised as ERI, because there are few alternatives on the labour market or when the individual is at risk of being laid off or of facing downward mobility, they are in a “locked in position” (LIP). A strong association between LIP and ERI was shown, supporting this statement.</p> / <p>Fahlén, G. (2008). Aspects on the Effort-reward Imbalance model of psychosocial stress in the work environments. Sundsvall, Sweden: Mid Sweden University, Department of Health Sciences. ISBN 978-91-85317-94-3.</p><p>Arbetsrelaterad stress har sedan slutat av sjuttiotalet alltmer blivit uppmärksammat som en viktig bestämningsfaktor för ohälsa. En av de mest inflytelserika stressmodellerna är Ansträngning-belönings modellen (Effort-reward imbalance, ERI) som stipulerar att en obalans mellan ansträngning och belöning i arbetet orsakar en skadlig stress och att de som har ett särskilt coping-beteende som kännetecknas bland annat av oförmåga att dra sig tillbaka från sitt arbete (Work related overcommitment WOC) är särskilt sårbara. Modellen har visat ett starkt förklaringsvärde för många negativa hälsoutfall.</p><p>Det övergripande syftet med avhandlingen var att bidra till utvecklingen av ERI-modellen genom att utforska modellens egenskaper i relation till de teoretiska antagandena, uppbyggnad och tillämpning samt att öka kunskapen om modellens validitet.</p><p>Den epidemiologiska studie som användes i tre artiklar var WOLF-studien (WOrk, Lipids and Fibrinogen) där analyserna genomfördes på den delmängd som hade svarat på ERI-frågorna (n=1174) och som hade kompletta svar. För en artikel användes material från SKA-studien (Sjukskrivning, Kultur och Attityder) och omfattade de som arbetade med ohälsoärenden vid Försäkringskassan (n=5700) i samtliga fall användes data från frågeformulär.</p><p>Resultaten visade att ERI och WOC utgör riskfaktorer för störd sömn och dagtrötthet. En tydlig tröskeleffekt kunde skönjas mellan tredje och fjärde kvartilen. Eftersom dessa symptom är starkt stressrelaterade, gav resultaten stöd för användbarheten av ERI och WOC instrumenten för att skatta stress i arbetslivet.</p><p>Överensstämmelsen mellan enskilda frågor i orginalinstrumentet för ERI och ett approximativt var låg, medan överensstämmelsen mellan de två ERI skalorna bedömdes som rimlig. När approximativa instrument används bör frågor och skalor presenteras utförligt för att jämförelser ska underlättas och resultaten bör tolkas med försiktighet.</p><p>En utgångspunkt i ERI-modellen är att individer som har ett coping-beteende som karakteriseras som WOC är särskilt sårbara för en obalans mellan ansträngning och belöning, d.v.s. att ERI och WOC interagerar i synergi. Ingen sådan effekt kunde styrkas i relation till störd sömn och dagtrötthet. Det saknas också övertygande bevis för att en sådan effekt finns. WOC-måttet är relativt stabilt i oförändrade arbetsförhållanden i såväl orginalinstrumentet som i det nuvarande förkortade. Upplevda positiva eller negativa förändringar i ERI påverkade WOC i samma riktning. Resultaten indikerade att WOC, åtminstone delvis kan utgöra ett utfall av ERI, inte endast en copingstrategi. Dessa resultat gör att studier för att tydliggöra WOC-dimensionens roll i ERI modellen är önskvärda.</p><p>En annan utgångspunkt i modellen är att en av de situationer man stannar i ogynnsamma arbetsförhållanden kännetecknade av ERI, är att man har små möjligheter att byta arbete beroende på att man har få möjligheter på arbetsmarknaden eller är utsatt för risk att bli uppsagd eller att få sämre arbete, man är ”inlåst”. Resultaten visade på en stark association mellan inlåsning och ERI och gav därmed stöd åt antagandet.</p>

<p><strong>The purpose of this essay is to try to understand the relationship between the structures of modern working life and the development of burnout. By using the method of qualitative interviews we wanted to see if the Effort-Reward Imbalance Model could be applied to the data we had collected. Two questions have been highlighted in our research: </strong><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p></p><ol><p> </p><li>• Is it possible to establish a relationship between the structures of modern working life and the development of burnout among the subjects interviewed? </li><p> </p><li>• Is it possible to explain the development of burnout among our interviewed subjects through the Effort-Reward Imbalance Model?  </li><p> </p><p> </p></ol><p>Our theoretical frames are the general theories of the modern society and the modern working life as developed by Anthony Giddens, Ulrich Beck and Zygmunt Bauman. We have also used Johannes Siegrist’s medical-sociological Effort-Reward Imbalance Model (ERI-Model). Our main findings are that the characteristics of modern working life mostly have had a negative affect on the lives of four of the five interviewed subjects. Hence, modern working life is one contributing factor to the development of burnout among our interviewed subjects. Four of five interview subjects fulfilled the three hypotheses postulated by the Effort-Reward Imbalance Model. This indicates that these individuals are at an increased risk of developing poor health. It also indicates that an imbalance between efforts and rewards as well as an imbalance between internal and external factors at the workplace might have contributed to their development of burnout.</p><p> </p><p> </p><p> </p><p> </p>

Fahlén, G. (2008). Aspects on the Effort-reward Imbalance model of psychosocial stress in the work environments. Sundsvall, Sweden: Mid Sweden University, Department of Health Sciences. ISBN 978-91-85317-94-3. Since the late 1970s, work related stress has increasingly been recognized as an important determinant for ill-health and disease. One of the most influential stress models is the Effort-Reward Imbalance model (ERI), which stipulates that an imbalance between the perceived effort spent at work and rewards received results in noxious stress. Those with a coping behaviour called Work-related Overcommitment (WOC), including an inability to withdraw from work obligations are especially vulnerable. The model has shown strong explanatory value for a large numbers of harmful health outcomes. The general aim of this thesis was to contribute to the development of the ERI model by exploring the properties of this model in relation to its theoretical assumptions, construct, and application and to improve the knowledge of validity of the ERI-model. The study sample that was used in three papers emanated from the WOLF study (Work, Lipids and Fibrinogen). The analyses were confined to the subset of individuals who answered the ERI questions (n=1174) with complete answers. In one paper, data from the SKA study (Sick leave, Culture and Attitudes) were used and they comprised all employees at the Swedish Social Insurance Agency responsible for management and compensation of illness in the working population (n=5700). All data are based on questionnaires. The results indicate that ERI and WOC are risk factors for sleep disturbances and fatigue. A palpable threshold effect was seen between quartile three and four. Since these symptoms are strongly stress related, our results support the utility of the ERI and WOC scales in assessing stress in working life. Agreement between single questions in the original and an approximate instrument for measuring ERI were low, whereas the agreement between the two ERI scales was reasonable. When approximate instruments are used, questions and scales must be presented thoroughly to facilitate comparisons and the results should be interpreted with caution. Today there are no reasons to use such instruments in the ERI model. One statement in the ERI model is that individuals with the coping behaviour characterised as WOC are particularly vulnerable to an imbalance between perceived effort and reward; i.e., that ERI and WOC interact. No such effect was shown in relation to disturbed sleep and fatigue. There is no convincing evidence that ERI and WOC interact in synergy. Analysis demonstrated that WOC was relatively stable in perceived unchanged conditions as measured by the original, more comprehensive instrument as well as by the present, shortened instrument. Positively or negatively perceived changes in ERI correspond to changes in WOC. This result suggests that WOC, at least in part, may act as not only a coping strategy but also as an outcome from ERI. Taken together, these results concerning WOC, suggest that studies to clarify the role of the WOC dimension are needed. The ERI model states that, when individuals stay in unfavourable conditions characterised as ERI, because there are few alternatives on the labour market or when the individual is at risk of being laid off or of facing downward mobility, they are in a “locked in position” (LIP). A strong association between LIP and ERI was shown, supporting this statement. / Fahlén, G. (2008). Aspects on the Effort-reward Imbalance model of psychosocial stress in the work environments. Sundsvall, Sweden: Mid Sweden University, Department of Health Sciences. ISBN 978-91-85317-94-3. Arbetsrelaterad stress har sedan slutat av sjuttiotalet alltmer blivit uppmärksammat som en viktig bestämningsfaktor för ohälsa. En av de mest inflytelserika stressmodellerna är Ansträngning-belönings modellen (Effort-reward imbalance, ERI) som stipulerar att en obalans mellan ansträngning och belöning i arbetet orsakar en skadlig stress och att de som har ett särskilt coping-beteende som kännetecknas bland annat av oförmåga att dra sig tillbaka från sitt arbete (Work related overcommitment WOC) är särskilt sårbara. Modellen har visat ett starkt förklaringsvärde för många negativa hälsoutfall. Det övergripande syftet med avhandlingen var att bidra till utvecklingen av ERI-modellen genom att utforska modellens egenskaper i relation till de teoretiska antagandena, uppbyggnad och tillämpning samt att öka kunskapen om modellens validitet. Den epidemiologiska studie som användes i tre artiklar var WOLF-studien (WOrk, Lipids and Fibrinogen) där analyserna genomfördes på den delmängd som hade svarat på ERI-frågorna (n=1174) och som hade kompletta svar. För en artikel användes material från SKA-studien (Sjukskrivning, Kultur och Attityder) och omfattade de som arbetade med ohälsoärenden vid Försäkringskassan (n=5700) i samtliga fall användes data från frågeformulär. Resultaten visade att ERI och WOC utgör riskfaktorer för störd sömn och dagtrötthet. En tydlig tröskeleffekt kunde skönjas mellan tredje och fjärde kvartilen. Eftersom dessa symptom är starkt stressrelaterade, gav resultaten stöd för användbarheten av ERI och WOC instrumenten för att skatta stress i arbetslivet. Överensstämmelsen mellan enskilda frågor i orginalinstrumentet för ERI och ett approximativt var låg, medan överensstämmelsen mellan de två ERI skalorna bedömdes som rimlig. När approximativa instrument används bör frågor och skalor presenteras utförligt för att jämförelser ska underlättas och resultaten bör tolkas med försiktighet. En utgångspunkt i ERI-modellen är att individer som har ett coping-beteende som karakteriseras som WOC är särskilt sårbara för en obalans mellan ansträngning och belöning, d.v.s. att ERI och WOC interagerar i synergi. Ingen sådan effekt kunde styrkas i relation till störd sömn och dagtrötthet. Det saknas också övertygande bevis för att en sådan effekt finns. WOC-måttet är relativt stabilt i oförändrade arbetsförhållanden i såväl orginalinstrumentet som i det nuvarande förkortade. Upplevda positiva eller negativa förändringar i ERI påverkade WOC i samma riktning. Resultaten indikerade att WOC, åtminstone delvis kan utgöra ett utfall av ERI, inte endast en copingstrategi. Dessa resultat gör att studier för att tydliggöra WOC-dimensionens roll i ERI modellen är önskvärda. En annan utgångspunkt i modellen är att en av de situationer man stannar i ogynnsamma arbetsförhållanden kännetecknade av ERI, är att man har små möjligheter att byta arbete beroende på att man har få möjligheter på arbetsmarknaden eller är utsatt för risk att bli uppsagd eller att få sämre arbete, man är ”inlåst”. Resultaten visade på en stark association mellan inlåsning och ERI och gav därmed stöd åt antagandet.

The purpose of this essay is to try to understand the relationship between the structures of modern working life and the development of burnout. By using the method of qualitative interviews we wanted to see if the Effort-Reward Imbalance Model could be applied to the data we had collected. Two questions have been highlighted in our research:               • Is it possible to establish a relationship between the structures of modern working life and the development of burnout among the subjects interviewed?   • Is it possible to explain the development of burnout among our interviewed subjects through the Effort-Reward Imbalance Model?       Our theoretical frames are the general theories of the modern society and the modern working life as developed by Anthony Giddens, Ulrich Beck and Zygmunt Bauman. We have also used Johannes Siegrist’s medical-sociological Effort-Reward Imbalance Model (ERI-Model). Our main findings are that the characteristics of modern working life mostly have had a negative affect on the lives of four of the five interviewed subjects. Hence, modern working life is one contributing factor to the development of burnout among our interviewed subjects. Four of five interview subjects fulfilled the three hypotheses postulated by the Effort-Reward Imbalance Model. This indicates that these individuals are at an increased risk of developing poor health. It also indicates that an imbalance between efforts and rewards as well as an imbalance between internal and external factors at the workplace might have contributed to their development of burnout.

Made available in DSpace on 2016-07-27T14:20:59Z (GMT). No. of bitstreams: 1 Cassia Maria Moura Pereira Caixeta.pdf: 753044 bytes, checksum: 5f21f640b4226cfd5562890becb318b7 (MD5) Previous issue date: 2003-12-31 / The Quality of Working Life (QWL) is the theme of investigation of the present research, which aimed to find out the main aspects of the workers psychodynamics in an organizational context that contains actions to promote QWL, discover new elements that integrate it, as well as its relation with the work psychodynamics, aiming to contribute to the development of the studies about QWL, observe whether there are diverging and converging points as to the perception of QWL of the workers at the operational and managerial levels and verify the participation of the QWL context in the workers psychodynamics. This is an exploratory case study using semi-structured interviews and analysis of documents and applying Lane s graphical discourse analysis as the technique to investigate the results. The interviews were carried out with 11 workers of a private organization that is a small commercial enterprise. Among the theoretical models to investigate QWL, Walton s model is enhanced as the basis for the present research. This model explores, in a broad way, several aspects related to the theme of the present study, such as working conditions, remuneration, interpersonal relationship, professional development, job position, and others. Through the psychodynamic analysis of the discourse of the workers participating in this research it is observed the intense use of defense mechanisms searching for pleasure at work, as a result of psychological pressures generated by the relationship of domination established between the organization and the workers. The results of this investigation suggest that, in the workers perception, QWL involves mainly issues such as interpersonal relationship, job ascension, time, work recognition and social responsibility of the organization, and payment, since the workers participating in this study understand that the money is one aspect that involves directly the quality of life and this is closely linked to QWL. In this research it is observed the necessity to know the internal contents that integrate the most subjective experience of people in their work at the organizations for they allow the elucidation of the several issues that involve the QWL. From some aspects that constitute the relation person-work-organization, such as the work organization and the relationship between the workers and the boss, the present research was developed on the theoretical basis of the work psychodynamics of Dejours and on the categories for QWL created by Walton. / A Qualidade de Vida no Trabalho (QVT) é o tema de investigação da presente pesquisa, a qual objetivou levantar os principais aspectos da psicodinâmica de trabalhadores em um contexto organizacional que tenha ações para a promoção da QVT, descobrir novos elementos que a integram, assim como sua relação com a psicodinâmica do trabalho, no intuito de contribuir para o desenvolvimento dos estudos sobre a QVT, observar a existência de pontos de divergência e convergência quanto à percepção da QVT de trabalhadores do nível operacional e de chefia e verificar a participação do contexto de QVT no funcionamento da psicodinâmica dos trabalhadores. Este é um estudo de caso de caráter exploratório, cujos instrumentos de pesquisa foram a entrevista semi-estruturada e a análise documental, tendo empregado a análise do discurso de Lane como técnica para investigar os resultados. As entrevistas foram realizadas individualmente com 11 trabalhadores de uma organização privada de pequeno porte que atua no ramo comercial. Dos modelos teóricos para a investigação da QVT, ressalta-se o de Walton como base para a presente pesquisa. Este modelo explora, de maneira abrangente, diversos aspectos que dizem respeito ao tema desta pesquisa, como condições de trabalho, remuneração, relacionamento interpessoal, desenvolvimento profissional, cargo e outros. Por meio da análise psicodinâmica do discurso dos participantes deste estudo percebe-se intensa utilização de mecanismos de defesa na busca do prazer no trabalho, resultado de pressões psíquicas da relação de dominação estabelecida entre a organização e os trabalhadores. Os resultados obtidos nesta investigação sugerem que, na percepção dos trabalhadores, a QVT envolve principalmente questões como relacionamento interpessoal, ascensão de cargo, tempo, reconhecimento do trabalho e responsabilidade social da organização, sendo o dinheiro um aspecto que envolve diretamente a qualidade de vida e esta está estreitamente vinculada à QVT. Nesta pesquisa percebeu-se a necessidade de conhecer os conteúdos internos que integram a vivência das pessoas em seu trabalho nas organizações, pois permitem elucidar as diversas questões que envolvem a QVT. A partir de alguns aspectos que compõem a relação pessoatrabalho- organização, como a organização do trabalho e as relações de trabalho, a presente pesquisa desenvolveu-se com base teórica na psicodinâmica do trabalho de Dejours e nas categorias para QVT criadas por Walton.