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Within the stream of research on entrepreneurial opportunity there is a school of thought that affords entrepreneurs an agentic role in the creation of opportunities – with opportunities understood as a combination of both product and market innovation. Recently scholars working from this Creative Model have associated the opportunity shaping work of entrepreneurs with sensemaking – a social process in which teams gather information, ascribe meaning, and take action in the face of the uncertainties, which some have said define the context of entrepreneurship. Few, if any, scholars have studied the naturally occurring conversations between entrepreneurial team members as they discuss the information, meaning, and action relevant to their innovation efforts. This dissertation makes a contribution to current understanding of entrepreneurship by capturing the naturally occurring conversations of innovative entrepreneurial teams in action, analyzing these recorded conversations for use of sensemaking language, and comparing the language patterns between teams that achieve different levels of performance.

This thesis is a study of the everyday communication of second language speakers in a major Swedish company. On the basis of eighteen interviews with permanently employed industrial and office workers, who came to Sweden as adults from countries outside the Nordic region where non-Germanic languages are spoken, five individuals were chosen for observation. The overarching aim of the study is to identify communicative factors with a positive impact on the integration of second language speakers in the workplace and in their immediate work team. Subsidiary aims are to map out the communication of the five participants and to analyse their involvement in communicative activities, both professional and social. The focus is on the interaction between participants and fellow employees, primarily in terms of what participants themselves do to promote mutual understanding and good relations at work. Theoretically and methodologically, the study has its basis in discourse analysis, interactional sociolinguistics and the ethnography of communication. By means of fieldwork, a large body of empirical data was collected, comprising detailed field notes, audio and video recordings of naturally occurring talk, and texts read and produced by participants. The five participants’ day-to-day communication is shown to be influenced to a large degree by the type of occupation. At the company studied, whose corporate language is English, white-collar employees can manage without a knowledge of Swedish, so long as they know English. Factory workers, meanwhile, regard an inadequate command of English, rather than Swedish, as an obstacle to promotion. All the participants perform communicative acts designed to create and maintain group solidarity. In seeking to foster good relations in the workplace, they make use of jokes, compliments, narratives, swearing and greetings. The participants are shown to be metalinguistically and metaculturally aware, which aids everyday communication and integration. Linguistic and cultural asymmetries seem to be able to mitigate potential threats to face, making the participants a valuable resource in sensitive communicative situations. All co-workers provide linguistic scaffolding, but in interaction with the most career-oriented participant, markers of power can sometimes be observed. A high level of awareness and performance of relational communicative acts appear to facilitate and speed integration in the workplace and the immediate work team. / Den kommunikativa situationen för invandrare på svenska arbetsplatser (KINSA)

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