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基層員警工作滿意與工作壓力對組織承諾之研究~以九十三年警察基層特考班為例 / The Research of Police Officers’ Work Satisfaction and Work Pressure toward Organizational Commitment —Taking 2004 Administrative Police Officers Class for Example

基層員警為國家公權力執法的人員,在維護治安第一線上,近年來在警政執行人力長期缺乏的情形下,基層員警的工作壓力與工作滿意度會造成不同程度的影響,相對也造成對組織承諾的影響。而初任員警在體驗警政工作後,在投入工作職場行為的改變與工作的調適是最好的研究議題,若配合未來的後續研究,將可提供良好的研究成果,來深入探討警政人力執行工作的組織中,員警努力工作的情形與心理的問題。
行政院謝長廷前院長在民國94年2月16日行政院第2927次會議提示下:規劃增補警力。警政署旋即規劃增補基層警察3900人;錄取人員經考試院協調於臺灣警察專科學校受訓。期間即有輔導受訓學員之隊職人員提出,受訓學員程度高,學歷大都具有大學甚至研究所畢業程度,對警察專業素質提升,具有正面意義;惟警察工作性質特殊,工作項目繁雜,在執行勤務時往往又要實施強制、取締、干涉等手段,除了工作時所面臨的壓力外,亦常常遭受到民眾的誤解與指責、無法滿足民眾的需求;且因工作壓力的影響,極可能產生自身心理沮喪、憂鬱、緊張、焦慮、無助、缺乏自信心致使自殺等情況的發生。倘若警察人員面對目前的工作滿意情形無法滿足、面對工作壓力無適當的紓解方法,如此,勢必對組織承諾的警察目標價值無法認同,除影響組織的生存,例如心理壓力負荷超過個人的容忍範圍,也將造成諸如自殺之憾事發生。 / Police officers are on behalf of government for law enforcement and stand in the front line for keeping the peace. In recent years, due to long-term shortage of police officers’ manpower, their work pressure and work satisfaction would cause different level’s influences, and meanwhile it would influence their commitment toward organization. Thus, after these novice police officers experience policing work, their changes in involving career and adjustment toward work are the best issues for research. If we can continue to do following researches, it can offer good results for analyzing police officers’ work conditions and mental issues in the organization.
Former Prime Minister Frank Hsieh indicated to increase police officers in the 2927th Administration Yuan meeting on Feb. 16th, 2005. National Police Agency immediately drew up a plan to increase 3900 police officers. The candidates will take training programs in Taiwan Police College. Cadres responsible for trainings indicate that most of the trainees have bachelor degrees or master degrees and it would positively enhance police’s proficiency. However, the nature of policing is unique, it contains many trifles, when police are on duty, and usually the work involves enforcement, clampdown and interference. Besides work pressure, police often suffer misunderstanding and blame from the public, and because of the influence from work pressure, it might cause mentally or physically depressed, depression, nervousness, anxiety, helplessness, lack of confidence and eventually commit suicide. If police officers can’t be satisfied with current work situation and find no way to release work pressure, thus they may not identify police values with themselves and influence the existence of organization.

Identiferoai:union.ndltd.org:CHENGCHI/G0094921064
Creators倪戌江
Publisher國立政治大學
Source SetsNational Chengchi University Libraries
Language中文
Detected LanguageEnglish
Typetext
RightsCopyright © nccu library on behalf of the copyright holders

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