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產業結構-行為-績效之研究∼ 以台灣管理顧問產業為例 / A Study on Taiwan's Management Consulting Industry ~ An Application of the Structure-Conduct-Performance Analysis

A Study On Taiwan’s Management Consulting Industry ~ An Application Of The Structure-Conduct-Performance Analysis

Student: Hui-Wen Chang Advisor: Dr. Yung-Chien Lou

ABSTRACT

Among the service industries, management consultancy is the most prominent due to its importance for the prosperity and competitiveness of enterprises. Therefore, the motivation of carrying out this study is to explore ways to facilitate the successful development of management consulting industry and ultimately revive Taiwan’s economy.

The focus of this study is concentrated on the characteristics of Taiwan’s management consulting industry by understanding its evolvement path, current condition, composition of five competitive forces, and its organization economic model to discover the industry’s structure, behavior pattern of participants and overall performance.

This study also aims at identifying fundamental causes of the industry’s long-lasting problems and factors that hinder the implementation of the most frequently proposed recommendations in the past two decades.

Through the application of S-C-P paradigm and the feedback from industry experts, this study concludes that the most frequently raised pressing issues of Taiwan’s management consulting industry are actually symptoms of the industry’s unique structure with 88% of industry participants employed fewer than 10 people (i.e. the cause), which reflects the influence of the industry’s low entry barrier, as well as the nature of management consultation knowledge, mindset of consultants and clients’ behavior.

And pertaining to factors hindering the implementations of most frequently proposed recommendations in the past 20 years, this study comes to the conclusion that lacking of legislation, characteristics of management consultation services, mindset of industry participants, and clients’ true needs are major issues adding difficulties to the execution of various recommendations proposed. Last but not least, this study also proposes several criteria to enhance the effectiveness of recommendations proposed by previous studies.

Identiferoai:union.ndltd.org:CHENGCHI/G0090933006
Creators張惠雯, Hui-Wen Chang
Publisher國立政治大學
Source SetsNational Chengchi University Libraries
Language英文
Detected LanguageEnglish
Typetext
RightsCopyright © nccu library on behalf of the copyright holders

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