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Previous issue date: 2016-05-05 / Este trabalho tem como objetivo avaliar a usabilidade e arquitetura da informa??o da interface denominada Moodle Mandacaru, utilizada pelo N?cleo de Estudos em Sa?de Coletiva da Universidade Federal do Rio Grande do Norte (UFRN) no Curso de Especializa??o em Gest?o do Trabalho e da Educa??o na Sa?de (CGTES), e propor melhorias para futuras vers?es. O estudo teve como base os conceitos de avalia??es de usabilidade atrav?s de t?cnicas preditivas, utilizando os crit?rios ergon?micos de inspe??o via checklist do LabUtil, e prospectivas, utilizando a avalia??o cooperativa e question?rio de satisfa??o. A metodologia da pesquisa ? descritiva e sua abordagem mista, na qual s?o utilizadas an?lises quantitativas, coletadas em question?rios de satisfa??o, e an?lises interpretativas, coletados em entrevistas in loco com 5 alunos do curso. Para o auxilio na organiza??o e dire??o da pesquisa foi utilizada um framework denominado DECIDE, na qual foi tra?ada uma sequ?ncia espec?fica de orienta??o, execu??o e an?lises no processo de avalia??o. A coleta de dados foi organizada em tr?s etapas: (1) etapa preparat?ria, na organiza??o das a??es que ir?o nortear as etapas subsequentes; (2) primeira etapa, com a realiza??o de uma an?lise diacr?nica do objeto em estudo e inspe??o ergon?mica; (3) segunda etapa, com a execu??o da avalia??o cooperativa aliada ao question?rio de satisfa??o. A an?lise dos dados na primeira etapa, atrav?s da an?lise diacr?nica do ambiente, apresentou um avan?o significativo no aspecto visual, organiza??o dos conte?dos e uso de novas tecnologias em rela??o ?s vers?es anteriores, em contrapartida a inspe??o via checklist apresentou um percentual de aproximadamente 33% de n?o conformidade com os crit?rios ergon?micos no Ergolist, apresentando a flexibilidade, controle do usu?rio, feedback e a??es m?nimas como um dos maiores problemas da interface. Os resultados da segunda etapa mostraram uma conson?ncia com a maioria dos pontos da etapa anterior, adicionando um toque pessoal do usu?rio em rela??o ? satisfa??o e aspectos relevantes ? usabilidade do ambiente. / This papers objective is to evaluate the usability and the information architecture of the Moodle Mandacaru interface, now being utilized in the Center for Studies in Public Health in the Federal University of Rio Grande do Norte (UFRN). Specifically in the Specialization Course in Labor Management and Health Education (CGTES), and to propose improvements for future versions. The study was based on the concepts of usability evaluations using predictive techniques, using ergonomic criteria for inspection via checklist LabUtil, and prospective, using the cooperative evaluation and satisfaction questionnaire. The research methodology is descriptive and its mixed approach, in which are utilized quantitative analysis, collected in satisfaction questionnaires and interpretative analysis, collected in interviews on site with 5 students of the course. To help in the organization and direction of the research it was used a framework called DECIDE, where a specific sequence of orientation, execution and analysis in the evaluation process was drawn .Data collection was organized in three stages: (1) the preparatory phase, the organization of actions that will guide the subsequent steps; (2) the first stage, with the realization of a diachronic analysis of the object under study and ergonomic inspection; (3) the second stage, with the implementation of cooperative evaluation coupled with the satisfaction questionnaire. Data analysis in the first stage, through environmental diachronic analysis showed a significant improvement in visual appearance, content organization and use of new technologies in previous versions, however the inspection via checklist presented a percentage of approximately 33% non-compliance with the ergonomic criteria in Ergolist, presenting flexibility, user control, feedback and minimal actions as one of the interface problems. The results of the second step showed a consistent with most points of the previous stage, adding a personal touch user satisfaction with regard to usability and aspects relevant to the environment.
| Identifer | oai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/21765 |
| Date | 05 May 2016 |
| Creators | Gusm?o, Eduardo Henrique Olimpio de |
| Contributors | 03421846790, http://lattes.cnpq.br/7686896980904000, Pinho, Andr? Luis Santos de, 00031242740, http://lattes.cnpq.br/7753762932186347, Valentim, Ricardo Alexsandro de Medeiros, 87455021453, http://lattes.cnpq.br/3181772060208133, Sousa, ?lvaro Jos? Barbosa de, 00000000000, http://lattes.cnpq.br/8480407893501924, Santa Rosa, Jos? Guilherme da Silva |
| Publisher | PROGRAMA DE P?S-GRADUA??O EM DESIGN, UFRN, Brasil |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Source | reponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN |
| Rights | info:eu-repo/semantics/openAccess |
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