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Utformning av belöningssystem som styrningsverktyg i tillverkningsindustri- En kvalitativ fallstudie av Toyota Material Handling Manufacturing Sweden AB : Design of Incentive System as a Management Control Tool in a Manufacturing Environment- A Qualitative Case Study of Toyota Material Handling Manufacturing Sweden AB

Many organisations use incentive systems as a management control tool to steer the organisation towards defined goals by generating common incentives for the employees. Previous studies have shown that the design of an incentive system affect what results it may generate. Therefore, this study aims to, within the context of manufacturing industry, investigate a configuration of design choices’ impact on the effect of an incentive system. A literature study has been conducted to map what effect the research shows different design choices and how these impacts the employees and the organisation. This case study of Toyota Material Handling Manufacturing Sweden AB investigates how their incentive system is designed and what effects this generates from their organisational specific context. Motivation, participation, cooperation, culture and performance were factors evaluated in the study. Data was mainly gathered through qualitative interviews conducted with employees to gain an understanding of the use and design of the incentive system together with how it fit within the organisational context. The empirical data was then analysed and related to previous studies on the subject. The conclusion and discussion base on the effects of an incentive system and how these effects are affected by the design of the incentive system itself, together with how these effects may be reduced when alternative management control tools hold a stronger presence with the employees. Even when the incentive system is designed by what previous studies has shown to generate the desired effect, the organisational specific context may affect the result. Further, it is discussed that the highest results are achieved when the incentive system is designed to work within a specific context, as it then strives towards the same vision as other management control tools.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:liu-148566
Date January 2008
CreatorsHedin, Albin, Bowall, Philip
PublisherLinköpings universitet, Institutionen för ekonomisk och industriell utveckling, Linköpings universitet, Institutionen för ekonomisk och industriell utveckling
Source SetsDiVA Archive at Upsalla University
LanguageSwedish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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