The purpose of this study is to identify opportunities and challenges with the digital onboarding process. Furthermore, it is desired to gain a deeper understanding of which aspects the employer values in a recent IT-graduate without previous experience in consideration. The Covid-19 pandemic accelerated the digitization of the onboarding process, necessitating adaptations for remote work. This created a new dynamic where traditional methods were replaced by digital solutions to meet the emerging challenges. Moreover, the pandemic-induced changes in the employment landscape have heightened the competition, making it particularly challenging for recent graduates to enter these industries, exacerbating anxiety and stress among students transitioning to the workforce. Through qualitative interviews with both employees and employers, this study has been able to gather insights from both side of the onboarding experience. This study partly identifies critical gaps in the current digital onboarding practices, particularly the lack of interactive and engaging activities which are essential for fostering confidence in new employees, and partly the correlation between employee competency and employer expectations. The results indicate that effective onboarding enables quicker adaptation of work ethics, social integration and that productivity and engagement increases among new employees. Key elements such as the integration of digital tools, the balance of theoretical and practical knowledge, and the support for social integration within the workplace are critical for successful onboarding. Importantly, the study concludes that both new hires and companies would benefit from adopting a hybrid approach to onboarding, combining digital and in-person elements to enhance efficiency and improve experiences. This approach can help new IT graduates feel more satisfied with their jobs and stay with the company longer. The findings could help guide future research and the development of more refined onboarding frameworks.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:umu-225922 |
| Date | January 2024 |
| Creators | Davidsson, Carl, Fällman, Nils |
| Publisher | Umeå universitet, Institutionen för informatik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
| Relation | Informatik Student Paper Bachelor (INFSPB) ; 2024:24 |
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