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數位機會中心經營型態與困難之研究 / A Study of Digital Opportunity Centers: Management Type and Difficulty

科技發展過程當中,無可避免的形成數位落差,數位落差過高的
族群,在社會上會越趨於弱勢。政府為縮減數位落差,推出許多政策
執行,其中一項便是在偏鄉地區設置數位機會中心,並且結合各部會
和民間資源,運用數位機會中心提升當地民眾資訊素養,給予較弱勢
的社區及居民公平的數位機會,提升競爭力。
數位機會中心設置的單位,共有7 種類型,學校、教會及廟宇、
社區、鄉公所、圖書館、社教站、其他。宜蘭縣所設置的數位機會中
心有學校、教會、社區、圖書館等4 種。
本研究以宜蘭縣所設置的9 個數位機會中心為對象,試著從實地
訪查及深度訪談的方法,探討不同的單位在經營數位機會中心時其經
營型態有何不同,以及在經營上是否有遭遇困難之處。
研究發現,不同的數位機會中心因設置單位的不同會產生不同的
經營型態,其經營的成果與主事者有相當大的關係。在經營的困難除
了人力及經費之外,上級的支持及當地居民學習的意願也佔了重要的
因素。
數位機會中心的設立,提供了偏鄉地區許多民眾學習資訊科技的
機會,本研究提供提出簡化數位機會中心目標設定及檢討數位機會中
心業務方向作為建議,期能對於政府在縮減數位落差政策施行上有所
助益。 / Digital divide is inevitable in the process of technology development. However,
people suffering from large digital divide may become more disadvantaged in the
society. In order to minimize digital divide, the government has launched numerous
programs, one of which is to establish Digital Opportunity Centers in remote areas
and integrate public and civil resources to enhance the digital literacy of local people,
provide them an equal access to digital opportunities, and improve their
competitiveness in the society.
Digital Opportunity Centers are established in seven types of organizations,
including school, church and temple, community, township office, library, social
education station, and others. In Yilan County, Digital Opportunity Centers are mainly
established in schools, churches, communities, and libraries.
This study focused on nine Digital Opportunity Centers in Yilan County.
Through field survey and in-depth interview, this study attempted to explore whether
the operating model of Digital Opportunity Centers varied by organization as well as
the difficulties encountered in operating the centers.
Results showed that the operating model of Digital Opportunity Centers varied
by organization, and the performance of the centers largely depended on managers of
the organization. In addition to labor and funding, executive support and local
residents’ willingness to learn were the main difficulties encountered in operation of
the centers.
Digital Opportunity Centers have offered many people living in remote areas an
opportunity to learn information technology. Based on research results, this study
suggested that the authority concerned simplify the objectives of Digital Opportunity
Centers and reexamine their functions to enhance the effectiveness of this program.

Identiferoai:union.ndltd.org:CHENGCHI/G0099921078
Creators張一清
Publisher國立政治大學
Source SetsNational Chengchi University Libraries
Language中文
Detected LanguageEnglish
Typetext
RightsCopyright © nccu library on behalf of the copyright holders

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