This essay studies the perceived effects of different communication hindrances on the daily work of care managers. It begins with discussing communication hindrances as a term and moves on to present other researchers findings on how communication hindrances can be bridged and how they affect communication with personnel and care managers. This study is a qualitative study in which five care managers that work with elderly people have been interviewed. The results were analysed using terms such as paternalism, autonomy and power as a theoretical base. The study concluded that care managers perceived communication barriers, such as hearing impairment and dementia among others, as something present in their daily work life and not something out of the ordinary in their profession. It was found that several of the care managers had used communication aids however some felt that they were unnecessary or the elderly’s responsibility to provide in case such measures/methods should be needed. Often it is relatives who stand as a bridge to communication with the elderly and are a great aid in the care application. However they can be a hindrance to the communication if their paternalistic tendencies lead them to take over. This can be a great challenge to the care managers as they try to get the elderly involved in the process in spite of communication hindrances.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:lnu-69028 |
| Date | January 2017 |
| Creators | Krause, Maike Alina |
| Publisher | Linnéuniversitetet, Institutionen för socialt arbete (SA) |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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