With the rising cost of health care, the debate about where each dollar is spent is putting increasing pressure on decision makers. Consequently, one of the biggest challenges of providing health care to rural populations, specifically, is determining which communities should receive funding to address access to services. Defining rurality in the context of health care is a challenge that governments and health care providers have struggled with for years. Each stakeholder in Canada’s health care system has developed different criteria for defining rurality to inform policy. Currently there is a gap in academic research exploring the benefits of applying Geographic Information Systems (GIS) in rural health care policy and program decision support. GIS can provide insight into rural health care accessibility by modeling and measuring the way patients seek medical treatment. This thesis seeks to explore usability mapping issues and identify how policy makers perceive rurality when presented with information displayed on a map. Usability in this study influenced the perceived usefulness of the mapping tool. Overall study participants felt that mapping tools should be used as a form of decision support in rural health policy issues. Mapping was seen as tool to obtain quicker consensus among decision makers, to provide more context to rural issues in the study scenario, and used as a platform which could potentially assist in the identification of new criteria used to define rural health policy. In terms of usability, system usability design principles play a key role in the success and adoption of mapping tools among rural health policy makers. The study found that Google Earth’s software design violated Nielsen’s usability design principles in the following categories: Help and Documentation, User Control and Freedom, and Navigation. Despite these usability issues, participants found the mapping tool to have three main advantages over the paper-based decision support, the tool allowed them to: 1) gain a more complete picture of the surrounding communities; 2) understand the proximity of health services; and 3) gain greater awareness of the geography of the area. / Graduate

Today it is more a rule than an exception that software systems have a lifecycle of more than several years. Hence, software evolution is inevitable. During the life span of a software system the domain in which the system is working evolves and changes. This causes changes to the software system, and the software system may also be evolved to satisfy new markets. The ability to evolve gracefully, and thus the long-term success of a software system, is to a large extent governed by its software architecture and the ability of the software architecture to fulfil requirements on quality attributes and to adapt to evolving requirements. In this thesis we study evolution of software architectures and what can be done to support this evolution. We focus on three particular aspects of evolution support: how to ensure that the correct blend of quality attributes is met (architecture selection), the technical means available for supporting changes in the software system (variability), and what types of changes that are likely to occur during evolution (categories of evolution). We introduce a method for architecture evaluation and selection that focus on ensuring that the selected software architecture is the architecture candidate with the most potential for fulfilling a particular blend of quality attributes. The method is based on quantification of expert opinions and focused discussions where these expert opinions differ. The architecture evaluation and selection method is studied in both an academic and in an industry setting. We also introduce a taxonomy of techniques for realising variability in a software system and study how the techniques in this taxonomy are applied in different evolution situations. The taxonomy is based on several industry case studies. Two industry cases are studied in further detail and the evolution of these systems are followed over a number of releases and generations. During this evolution it is shown how variability mechanisms are used to also support evolution, and that there are typical cases of evolution that a software system can be prepared to cope with. The contribution of this thesis is that it increases the understanding of how evolution occurs in a software system, how to create software that is flexible enough to support evolution and how to evaluate and select a software architecture that meets a particular blend of quality attributes. Together this ensures that a software system is based on a software architecture that fits the current quality requirements and that is flexible in the right places so that it is able to evolve gracefully.

published_or_final_version / Urban Planning and Environmental Management / Doctoral / Doctor of Philosophy

published_or_final_version / abstract / Industrial and Manufacturing Systems Engineering / Master / Master of Philosophy

<p>Flexibility is the keyword when preparing for the uncertainfuture tasks for the civilian and military defence. Supporttools relying on general principles will greatlyfacilitateflexible co-ordination and co-operation between differentcivilian and military organizations, and also between differentcommand levels. Further motivations for general solutionsinclude reduced costs for technical development and training,as well as faster and more informed decisionmaking. Mosttechnical systems that support military activities are howeverdesigned with specific work tasks in mind, and are consequentlyrather inflexible. There are large differences between forinstance fire fighting, disaster relief, calculating missiletrajectories, and navigating large battle-ships. Still, thereought to be much in common in the work of managing thesevarious tasks. We use the term<i>Command and Control</i>(C2) to capture these commonfeatures in management of civilian and military, rescue anddefence operations.</p><p>Consequently, this thesis describes a top-down approach tosupport systems for decision-making in the context of C2, as acomplement to the prevailing bottom-up approaches. DISCCO(Decision Support for Command and Control) is a set ofnetwork-based services including<i>Command Support</i>helping commanders in the human,cooperative and continuous process of evolving, evaluating, andexecuting solutions to their tasks. The command tools providethe means to formulate and visualize tasks, plans, andassessments, but also the means to visualize decisions on thedynamic design of organization. Also included in DISCCO is<i>Decision Support</i>, which, based on AI and simulationtechniques, improve the human process by integrating automaticand semiautomatic generation and evaluation of plans. The toolsprovided by DISCCO interact with a<i>Common Situation Model</i>capturing the recursive structureof the situation, including the status, the dynamicorganization, and the intentions, of own, allied, neutral, andhostile resources. Hence, DISCCOprovides a more comprehensivesituation description than has previously been possible toachieve.</p><p>DISCCO shows generic features since it is designed tosupport a decisionmaking process abstracted from the actualkinds and details of the tasks that are solved. Thus it will beuseful through all phases of the operation, through all commandlevels, and through all the different organizations andactivities that are involved.</p><p><b>Keywords:</b>Command and Control, Management, DecisionSupport, Data Fusion, Information Fusion, Situation Awareness,Network-Based Defence, Ontology.</p>

Information system requirements determination is a key area in management information systems research that includes the problems of requirements specification, requirements elicitation, and user involvement. The combination of these three problems is a research area which we call the group approach to information system requirements determination. The main contribution of this research is a model to be used for the problem of fitting existing computer aids to this research area and a set of methods for solving the usability and configuration problems when using such computer aids. The usability problem is that of determining whether a set of computer aids can be used effectively in accomplishing the task of requirements determination. The configuration problem is that of selecting a minimum collection of funtionalities necessary for economically supporting all aspects of requirements determination. Electronic meeting systems are the general category of computer aids that we are interested in applying to the task. In particular, the GroupSystems electronic meeting system developed at The University of Arizona is used as a case in this research. Characteristics of the requirements determination task and profiles of GroupSystems tools are combined into our model for fitting computer aids to a given task. We then derive the answers regarding the usability and configuration of GroupSystems in the group approach to information system requirements determination. We also compare the derived configurations to the GroupSystems tools used in an authentic case. The main points of this research include: (1) proposal of the concept of fitting computer aids to, instead of developing new computer aids for, a task area; (2) proposal of a model for fitting computer aids via a classification of information types; (3) analysis of the natures of the fitting model and the usability and configuration problems; (4) proposal of approximation methods for solving the configuration problem; (5) analysis of the task area--the group approach to information system requirements determination; (6) analysis of the use of GroupSystems in the task area by applying the proposed fitting model and approximation methods; and (7) demonstration of the usefulness of the fitting model and approximation methods by analyzing an authentic case of using GroupSystems tools.

Spatial decision support systems (SDSS) integrate the state of the art technology, such as GIS, database and distributed models into decision support systems to support geospatial analysis that is particularly useful for watershed management, such as TMDL development on watersheds required by the Clean Water Act. This dissertation focuses on the development of a SDSS to assess the economic and environmental impacts from various best management practices (BMPs) in reducing sediment yield on rangeland watersheds.The SDSS included three major parts: the models, database and web-based interfaces. The model part is the core of the SDSS that provides the functionality of watershed economic analysis. The model maximized the profit of a representative ranch assumed to cover the whole watershed with the constraints of production technology, resource, sediment control objectives and sustainable utilization. A watershed was spatially segmented into basic units, each unit with similar plant growth and forage utilization. There are two major types of models, static and dynamic. Each model type supported variations in plant growth, grazing and ranch operations. Upland erosion was estimated through RUSLE2 and the sediment yield of a watershed was estimated from upland erosion and sediment delivery ratios for each basic unit. GAMS programs were used to solve the optimization models. The SDSS provides a platform to automatically implement the models. The database was the major tool in managing spatial and non-spatial data. A series of customized web pages were developed to support users' inputs, watershed analysis and result visualization. The embedded procedures were integrated into the SDSS to support analytical functionality, including geospatial analysis, model parameterization and web page generation.The SDSS was used to assess sediment control on the Walnut Gulch Experimental Watershed. The SDSS was parameterized primarily using publicly available data and a preliminary validation was made. The SDSS functionality was illustrated through eight applications. The results showed that given recent prices, new infrastructure practices would cause a financial burden to ranches. Better grazing management may provide an economic alternative to meet the sediment control objective and cost sharing could provide ranchers the incentives to participate in conservation plans.

Business Intelligence (BI) techniques provide the potential to not only efficiently manage but further analyse and apply the collected information in an effective manner. Benefiting from research both within industry and academia, BI provides functionality for accessing, cleansing, transforming, analysing and reporting organisational datasets. This provides further opportunities for the data to be explored and assist organisations in the discovery of correlations, trends and patterns that exist hidden within the data. This hidden information can be employed to provide an insight into opportunities to make an organisation more competitive by allowing manager to make more informed decisions and as a result, corporate resources optimally utilised. This potential insight provides organisations with an unrivalled opportunity to remain abreast of market trends. Consequently, BI techniques provide significant opportunity for integration with Decision Support Systems (DSS). The gap which was identified within the current body of knowledge and motivated this research, revealed that currently no suitable framework for BI, which can be applied at a meta-level and is therefore tool, technology and domain independent, currently exists. To address the identified gap this study proposes a meta-level framework: - ‘KDDS-BI’, which can be applied at an abstract level and therefore structure a BI investigation, irrespective of the end user. KDDS-BI not only facilitates the selection of suitable techniques for BI investigations, reducing the reliance upon ad-hoc investigative approaches which rely upon ‘trial and error’, yet further integrates Knowledge Management (KM) principles to ensure the retention and transfer of knowledge due to a structured approach to provide DSS that are based upon the principles of BI. In order to evaluate and validate the framework, KDDS-BI has been investigated through three distinct case studies. First KDDS-BI facilitates the integration of BI within ‘Direct Marketing’ to provide innovative solutions for analysis based upon the most suitable BI technique. Secondly, KDDS-BI is investigated within sales promotion, to facilitate the selection of tools and techniques for more focused in store marketing campaigns and increase revenue through the discovery of hidden data, and finally, operations management is analysed within a highly dynamic and unstructured environment of the London Underground Ltd. network through unique a BI solution to organise and manage resources, thereby increasing the efficiency of business processes. The three case studies provide insight into not only how KDDS-BI provides structure to the integration of BI within business process, but additionally the opportunity to analyse the performance of KDDS-BI within three independent environments for distinct purposes provided structure through KDDS-BI thereby validating and corroborating the proposed framework and adding value to business processes.

Landscape Character Assessment (LCA) provides a structured approach to identifying the character and distinctiveness about the landscape. It is a tool used to identify what makes a location unique, a set of techniques and procedures used to map differences between landscapes based on their physical, cultural and historical characteristics. Although the UK has committed to assessing all of its landscapes by signing the European Landscape Convention in 2006, only 60% of coverage has been achieved. The majority of LCAs are carried out by professional environment or landscape consultancies rather than ‘in-house’. Geographical Information Systems are increasingly being used to collate and analyse data and produce character maps. This research presents a Spatial Decision Support System (LCA-SDSS) based in ArcGIS 9.3 that can be used to support decision makers in conducting a LCA. The LCA-SDSS provides a method for storing data, a model base for the assessment of Landform, Ground Type, Land Cover & Cultural attributes and a method for the user to interact with the resulting maps. Using the Tamar Valley Area of Outstanding Natural Beauty (AONB) as a study area the SDSS was developed and tested, resulting in character maps for each stage of the modelling and a final characterisation map. These maps were compared to a LCA conducted by a professional environmental consultant and were found to have produced a good quality assessment as verified by the end user at the Tamar Valley AONB Partnership.

International Telemetering Conference Proceedings / October 26-29, 1992 / Town and Country Hotel and Convention Center, San Diego, California / ASW-II (Advanced Satellite Workstation, Version II) has been developed and delivered as an operational prototype in support of the Ultra High Frequency (UHF) Follow-On satellite. It provides unified and coordinated real time reception and storage of satellite telemetry, display of both real time and stored telemetry, expert-system analysis of spacecraft status, and an information navigator system that stores and presents information about the spacecraft. The architecture is modular and reconfigurable, and it provides support for multiple analyst workstations. There are several unusual aspects of the design. The entire telemetry history of the satellite is regarded as a continuum by the user, with ASW-II automatically tracking and displaying contact periods. A "streams" mechanism organizes the telemetry in such a way that the user can interactively define new derived parameters and have them presented graphically. Both real time and archived data can be displayed simultaneously. The user has very flexible controls for all display interfaces using mouse and window technologies.