大多數國際政治研究集中於國際關係理論研究、國際組織研究、區域研究或國際安全研究，對於難民相關之研究卻如鳳毛麟角，事實上，難民問題攸關國際和平秩序之維繫，實為研究國際安全秩序之一重要環節。 歐洲聯盟自1992年成立歐盟人道救援署(ECHO)以來，遂積極從事國際性人道救援行動，歐盟援助的對象無論天然災害或人為戰爭引發之人道危機，援助的範圍更遍及全球，歐盟之國際性人道救援網絡正逐漸成形，影響力隨著歐盟之整合擴大日益重要，成為聯合國人道救援體系以外之另一個救援架構。本篇論文著眼於目前缺乏對歐盟人道救援體系之專門研究，希望透過理論與實務的探討，拼湊出歐盟人道救援全貌，全文主要分為三個層面：一、介紹歐盟主要之人道救援組織、政策與人道救援運作模式；二、分析歐盟於科索沃與達爾富爾地區之人道救援實際案例；三、在結論部分，透過上述案例歸納出歐盟之人道救援特色，並分析歐盟人道救援發展的限制性。 本研究的目的不在挑戰聯合國的人道救援任務，亦不認為歐盟與聯合國的人道救援體系存在競爭的關係，只希望透過對歐盟人道救援體系的研究與認識，提供另一個國際人道救援選項，並喚起世人對國際人道危機之重視。

受到氣候極端變遷的影響，近年來，世界各地接二連三地出現許多重大天然災害，讓我們賴以生存的地球，正面臨著嚴峻環境災難的考驗。面對這個重要課題，除了政府必須肩負的責任外，非政府組織從環境保護、減災預防、災難準備、以致災難發生時的緊急救援，到災後的復建與重建工作等環節上，也扮演愈來愈重要的角色，近代各國政府都把積極參與人道救援的非政府組織視為災難救援和賑濟上的重要伙伴。 人道救援和一般社會服務工作的動員模式與服務取向不同，除了必須在短時間內滿足無法事先確定的大量需求外，人道救援的目的是在有限資源的前提下，公允地維持受災民眾必要的生存環境、條件與尊嚴。是以，人道救援組織從平時救災人員的訓練、養成，救災器材設備與救援物資的整備，到災難發生時可以快速反應的動員能量，甚至災後不管復原或重建階段各項專業領域的參與，都需要掌握相當實力的資源，才能在必要的時候派上用場。 目前國內主要從事海內、外人道救援的民間組織，其從事人道救援的財源幾乎百分之百依賴民間捐款，而因應每次災難事件的不同，其所募得款項的多寡差異非常大，但國內相關影響重大災難募款金額多寡的因素研究卻很少，為使有限、寶貴的社會資源可以更合理、妥切地被運用，研究者以紅十字會在九二一大地震之後十年來十五起賑災專案募款的結果，運用個案研究的深度訪談以及焦點團體的探討，嘗試彙整出影響國人重大災難捐款的因素。 是以，本研究從災難本身、捐款人、勸募者及社會政經情境等面向，歸納出可能影響重大災難募捐款項的二十個因素，藉以分析說明並對照實務上募款金額的多寡。此外，本研究也提供了幾項重大災難募捐的特性，希望可以做為國人或後續研究者參用。 最後，本研究建議國人應該深切體認資源有限，整體社會的資源不管來自何處、流向何處，其總和也是不變的，因此，無論是資源的擁有者、分配者、執行者，以及在這個過程中可能影響資源分配運用的關係人，如政府、媒體等，都應該珍惜這個寶貴的資源，善用它，讓它發揮應有的社會功能。尤其，人道救援是一個關乎生命，非常嚴肅的議題，很多人認為重大災難捐款是一種衝動性捐款，但研究者卻堅信捐款行為只是表象，其真正是人的「愛心」在驅動，因此，必須從理性、審慎的態度來探究愛心背後可能影響捐款人作為的因素，並進而提供國人的愛心一個更好的捐款與資源運用環境。 / As a result of extreme climate changes, the world has witnessed many major natural disasters. Hence, the earth on which we live is confronting severe environmental challenge. To cope with such a severe challenge, other than the governments which must take up the responsibilities, NGOs are playing more important roles which include environmental protection, disaster prevention, disaster preparedness, as well as in the event of occurrence of natural disasters, emergency relief, recovery and reconstruction. Nowaday, the governments treat NGOs as their indispensable partners in the efforts of disaster rescue and relief. Humanitarian relief is different from social working network. The former must within a short period mobilize resources to meet unpredictable yet huge amount of need. The objective of humanitarian relief is to provide the people who were adversely affected by the disasters with resources, however limited, to live with dignity and fairness. Therefore, NGOs doing humanitarian relief must prepare themselves not only in the training of rescue teams, securing adequate equipments so that they can respond promptly to disasters, but also be in command of substantial resource so as to meet the urgent need in emergency relief, recovery and reconstruction. The humanitarian organizations of Taiwan, whom undertake disaster relief in Taiwan and oversea, obtain funding almost 100% from the private sector. Since the amount of fund raised in different disasters can be vastly different, to help rational allocation of limited yet valuable resources in disaster relief, the author has made efforts to collect data from 15 disaster-fund-raising events since the 921 earthquake in 1999, and to analyse the factors that are relevant to the donors’ behavior. The author has also carried out analysis of the factors by in-depth case study and focus group interview. On the basis of such data, case study and interview, the author has identified 20 factors from such perspective as nature of disasters, donors, fund-raising organizers, social-economic- political situation, etc. This paper also enumerates a number of important characteristics of fund-raising in major disasters. To conclude, the author likes to point out that the sum total of resources available to any disaster effort project is a constant. Therefore, all players in any major disaster relief project, including the organizers, the media, the government and others, must carefully use the resources and to achieve maximum utility of the resource for the benefits of those who are in need, to recover and to re-live from the disaster. Such an observation is meaningful because humanitarian relief is a serious subject and donation is not merely an act of impulse, it is also an act of “love”. Therefore, we must carefully explore the relevant factors that contribute to the donors’ behaviors. Only by so doing, we can structure a better environment under which fund-raising motivated by “love” can be truly successful and meaningful use of such resources to the maximum benefit of the people affected by the disasters be assured.

隨著全球氣候變遷，天然災害發生頻率越來越高，人道救援的重要性、多元性、緊急性及複雜性更加凸顯，國際人道援助已然成為當代普世價值，因此聯合國與歐盟在1990年代重新改組人道援助機構，統一人道援助事務的事與權，使得國際人道援助機制更臻完善。 首先，海地2010年發生世紀強震，國際社會發動近年來最大動員進行救援與救災，本文透過檢視跨國合作人道援助海地震災，瞭解國際人道援助機制之執行成果，共有包括美國等30餘個國家、聯合國等14個國際組織、紅十字國際委員會等37個非政府組織共同合作協助海地救災與重建工作。 其次，經檢視此次國際救災與重建工作之成果，除所號召的67支搜救隊就出的134生還者是近年來最多成功救援生還者最多的案例，直到2012年2月，原來震災後暫棲避難所的150萬災民也大幅減少至49萬人，預計修復與重建的房舍進度也達成50％，由上述成效觀之，各行為者之間並未出現疊床架屋之困境，反而出現團隊合作的情形，這要歸功於聯合國多年來進行救災累積的經驗。 此次主要由聯合國統一指揮，有效避免救災資源重疊及浪費的情形，並把握救災黃金時間提升人道援助的成效與成果。救災過程中雖因美國撤僑，派軍控制海地國際機場，導致各國救災行動一時受阻，引起撻伐，嗣經聯合國副秘書長John Holmes介入後及時解決此問題，應可作為日後聯合國與國際社會進行人道援助之借鏡，雖救災初期略為紊亂，整個人道救援過程仍稱順利，可謂「瑕不掩瑜」。 最後，中華民國的人道援助經費與聯合國、歐盟、美國及國際重要非政府組織動輒10幾億美元之經費相較之下微不足道，但中華民國此次人道援助策略秉持以自身的優勢及傳統援助強項為基本戰略，並以「小而美」、「小而巧」、「小而強」的原則規劃執行相關計畫，由中華民國執行重建計畫的執行效率，再與聯合國、歐盟及美國透過非政府組織所執行的計畫相較之下，中華民國的策略似乎較為奏效且真正符合受災國人民的迫切需求，這也將成為日後中華民國日後制訂人道援助政策的最佳參考模式。 / With global climate change, natural disasters occur more frequently; therefore, the importance, diversity, urgency and complexity of humanitarian assistance not only become more and more prominent, but also become contemporary universal value. In the 1990s, the United Nations and the European Union reshuffled their humanitarian aid agencies, by unifying Humanitarian Aid Office’s authority, the mechanism of the international humanitarian assistance becomes more complete. Firstly, in January 2010 Haiti was hit by a catastrophic-magnitude earthquake, causing great damages and losses. The international community launched in recent years the largest mobilization for rescue and disaster relief. The essay reviews cross-border cooperation in humanitarian aid for the Haiti earthquake and analyzes the implementation of international humanitarian assistance. A total of more than 30 countries including the United States, United Nations and other 14 international organizations, 37 non-governmental organizations, such as the International Committee of the Red Cross, work together to assist the Haitian relief and reconstruction work. Secondly, 134 survivors were rescued by 67 search and rescue teams, also claimed to be the most successful rescue case in past decades. Until February 2012, refuges that lived in the temporary camps are significantly reduced from 1.5 million to 490,000 and the percentage of the progress of the repair and reconstruction of the damaged houses has reached 50%. Instead of the overlap and waste of resources, all the international actors work together to make a great success, thanks to disaster relief experience accumulated in the United Nations over the years. The unified command of the United Nations effectively avoids duplication of relief resources and waste and takes advantage of the prime time in enhancing effectiveness and outcomes of the humanitarian aid. Although the evacuation of the United States’citizens in Haiti and the incident that the U.S. troops were sent to control Haiti International Airport in the relief process result in temporary drawback in the international disaster relief efforts, thus causing international discontent, the intervention of the UN Under-Secretary-General John Holmes helped resolve the issue. This could serve as a good example for United Nations and the international community to carry out humanitarian assistance on disaster relief in the future. Despite the early slight disorder, the whole humanitarian process proceeds with stability in the end. Finally, the humanitarian aid funds of the Republic of China（Taiwan） to the Haiti earthquake, compare with that of the United Nations, the European Union, the United States and other important international non-governmental organizations, are trivial, yet the Republic of China（Taiwan） makes the best use of its advantages and traditional strengths and followed the principles of “small but beautiful”, “small but clever” and “small but good”. The strategy of the implementation of the reconstruction plan of Taiwan, compares with that of the United Nations, the European Union and the United States, seems more effective and truly meets the urgent needs of the victims, which will also serve as the best reference model for Taiwan in the stipulation of its humanitarian aid policy in the future.

國際社會目前面臨如何減少全世界難民數量的問題，同時也面臨許多難民帶來的問題。為了要使國際社會的難民問題得到緩解，越來越多的國際人道救援機構在難民問題相當嚴重的區域，進行著人道救援行動，期望能改善大多數難民的生活狀況，並在許多方面給予難民支援，最終目標希望能根本減少全世界的難民數目，或是讓難民也能正常生活。 剛果民主共和國正是目前國際人道救援行動的主要目標之一，因為剛果民主共和國的鄰國多為長期內戰衝突的國家，因此有大量的難民逃至剛果民主共和國境內。再加上剛果民主共和國內部的種族衝突也在大國因為自身國家利益考量，未能及時阻止衝突蔓延的情況下，剛果民主共和國內戰也延續了十年，造成剛果民主共和國政府自身難保，而境內的難民問題亦日趨嚴重。 為協助剛果民主共和國政府處理相關的難民問題，國際人道救援行動投入大量人力與物力安頓難民的生活，並協助逃往國外的難民回到剛果民主共和國境內。在聯合國安理會的維和部隊，以及國際人道救援機構，如聯合國難民署與人權觀察等組織的協助之下，受到剛果民主共和國內戰衝突的難民，皆逐漸在剛果民主共和國境內衝突趨緩之際，重新回到家園或原居住地生活。而藉著國際人道機構對於剛果民主共和國難民的救援行動，也發現國際人道救援救援網絡漸形完整，因而一方面讓許多原本隱而不顯的人道危機，得到更多外界的關心與幫助，使國際人道救援行動能更加順利，快速改善當地的難民處境，另外一方面則也顯現出國際人道救援機構在難民問題上的重要地位。 / International society now is facing the difficulties of how to reduce the number of refugees and also the problems that caused by refugees. To help the refugees, more and more international humanitarian aid agencies conducting the humanitarian aid operations in the conflict zones. Their operations are to ameliorate the conditions of refugee’s life and the most important thing is help them repatriated to their homeland. The bloody conflict in Democratic Republic of Congo (DRC) made the international humanitarian aid agencies aware that the government of DRC had no ability to manage the influx of the refugees from neighbors. So the humanitarian aid agencies spend lots of energy to help the refugees from DRC or in DRC to be repatriated or to help them integrate with locals. On the aid operations that international humanitarian aid agencies did to the refugees in DRC, we found that the network of international humanitarian aid becomes more and more complete. Those operations helped gather more attention from publics, so we can avoid the humanitarian crisis in the future or make the refugee’s situations better. And the importance of international humanitarian aid agencies is also evident in the case of refugee problem in DRC.

中華民國紅十字會為我國從事國際人道救援主要組織之一。由於我國特殊的國際地位，中華民國紅十字會並非國際紅十字會的一員。1999年921地震後，我國紅十字會得到紅十字會與紅新月會國際聯合會的幫助，開始發展救災備災計畫。2004年的南亞海嘯，則是我國紅十字會首次實地進行國際人道救援工作。唯近年來，隨著我國從事國際人道救援的非政府組織蓬勃發展，我國紅十字會則逐漸面臨許多挑戰。 本論文分析的重點，包括我國紅十字會與國際紅十字會的關係，我國紅十字會從事國際人道救援的策略，以及我國紅十字會面臨的挑戰。 / The Red Cross Society of the Republic of China is one of the country’s major organizations in charge of international humanitarian assistance. Yet, the Red Cross Society of the Republic of China is not a member of the International Committee of the Red Cross (ICRC). After the 921 earthquake in 1999, International Federation of Red Cross and Red Crescent Societies not only offered emergent aid to Taiwan but also helped develop the “Disaster Preparedness Project of the Red Cross Society of the Republic of China.” The recovery program for the Tsunami in South Asia in 2004 is the first time that The Red Cross Society of the Republic of China participated in international humanitarian actions. In recent years, the number of humanitarian NGOs in Taiwan is rising and flourishing. Meanwhile, the Red Cross Society of the Republic of China is facing a lot of challenges. This thesis will first analyze the strategy of the Red Cross Society of the Republic of China in carrying out humanitarian assistance. Then, the effectiveness of this strategy will be evaluated. Finally, the thesis will examine the challenges that have confronted the Red Cross Society of the Republic of China.