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公益組織經營模式創新與機制設計之研究 - 以比爾與梅琳達‧蓋茲基金會為例 / The Innovation in Business Model and Mechanism Design for Philanthropic Organizations - A Case Study of Bill & Melinda Gates Foundation何瑞瑛 Unknown Date (has links)
「比爾與梅琳達•蓋茲基金會」(Bill & Melinda Gates Foundation)從成立至今,捐出超過300億美元的鉅款,資助了近8000項慈善公益專案,其範圍橫跨了全世界極貧地區,挽救無數寶貴生命,堪稱全球影響力最大的公益基金會。
從資訊軟體專業起家的Bill Gates對慈善領域並不熟悉,但卻能在短時間內利用觸媒特性,快速建立合作夥伴系統、吸納捐款與資源,充份發揮平台的正向網絡效應及鎖定效應,迅速壯大基金會規模,並高度有效率運用資源,讓每一分錢的價值發揮到最大,足以作為學習借鏡。
本研究目的在找出「比爾與梅琳達•蓋茲基金會」的經營模式與機制設計,並依此探討其對全人類社會關鍵議題的影響與貢獻;及其關鍵性成功因素,同時探究其對慈善事業及其他公益組織有何影響。希望藉此提供台灣其他非營利組織一些建議,讓它們能從蓋茲基金會的成功經驗中學習,或是在此基礎上創新。
本研究發現,蓋茲基金會創新的觸媒平台經營模式與獨特的機制設計 -「對其目標市場及客戶客觀精確且完整深入的研究分析」、「創意的捐贈機制協助其建立強大的夥伴生態系統進而發揮平台強大的網絡效應」、「高度目標導向的專案執行並重視績效與考核」、「資源高度有效率運用且以量化為溝通的準則」、「有系統地將內隱經驗轉化為外顯知識」,以及「將企業營運經營管理與公司治理理念導入非營利組織」為其關鍵成功因素。 / Bill & Melinda Gates Foundation has so far donated more than 30 billion US. dollars to fund about 8,000 charitable projects, which benefit those extremely poor areas in the world and save countless lives. It may be deemed as the world's most influential philanthropic organization.
However, it is well-known that Bill Gates is not familiar with philanthropy work, but somehow he has leveraged characteristic catalyst to build the partner ecosystem efficiently to attract donations and resources; moreover, he helps the organization to fully utilize the platform’s positive network and lock-in effects to help expanding the scale of the Foundation rapidly. It is known that Gates Foundation with Gate’s leadership is good at maximizing resources’ value.
Thus this study aims to identify the business model and the mechanism design of Gates Foundation. It deeply investigates each activity from the platform’s value propositions to find out its key success factors. Meanwhile, it explores this model and how it causes impact on philanthropic industry.
This study hopes to provide advice for non-profit organizations so that they could learn from the Bill & Melinda Gates Foundation’s experiences or even mirror some of the original strategic thoughts of its mechanism designs once they decide to develop more aggressively on the philanthropy.
The study found the key success factors of Gates Foundation as bellow:
•Deep insight and complete analysis on its target markets and customers.
•Creative donation mechanisms that helps to form a strong partner ecosystem, and bring positive network effect to the platform.
•Goal-oriented project that is highly executed and emphasized on the performance evaluation.
•High efficiency on the use of resources and how its value is maximized.
•Transfer implicit experience into explicit knowledge & know-how.
•Utilize management knowledge & methodology of global enterprise and practice it in philanthropic organization.
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