In the essay, Kalmar's investment in sports tourism is being investigated. It has been a new venture since 2012. The purpose was to find out how the investment has affected Kalmar and what effects have arisen from the investment. In the paper, seven interviews have been conducted with people in Kalmar, and a questionnaire has also been conducted to answer the questions of the essay. The study has shown how Kalmar works with sports tourism, what economic, social and environmental impacts have emerged and in which direction the venture has evolved.

Submitted by Mariana Brandão (marianabrandao@globo.com) on 2017-12-04T15:25:07Z No. of bitstreams: 1 2017.Mariana Brandao Cavalheiro_Tese.pdf: 79871762 bytes, checksum: a853438e2692cc3ee64c7fb1f7686206 (MD5) / Approved for entry into archive by ÁUREA CORRÊA DA FONSECA CORRÊA DA FONSECA (aurea.fonseca@fgv.br) on 2017-12-04T15:57:53Z (GMT) No. of bitstreams: 1 2017.Mariana Brandao Cavalheiro_Tese.pdf: 79871762 bytes, checksum: a853438e2692cc3ee64c7fb1f7686206 (MD5) / Made available in DSpace on 2017-12-08T18:41:23Z (GMT). No. of bitstreams: 1 2017.Mariana Brandao Cavalheiro_Tese.pdf: 79871762 bytes, checksum: a853438e2692cc3ee64c7fb1f7686206 (MD5) Previous issue date: 2017-10-18 / O rápido aumento da população urbana apresenta novos desafios para a administração de cidades em todo o mundo. No entanto, com a adoção generalizada de tecnologias de informação e comunicação (TIC), um número crescente de iniciativas estão sendo implementadas para aliviar essa tensão ao tentar transformar os centros urbanos em cidades inteligentes. Paralelamente ao conceito de cidades inteligentes, uma variação específica deste conceito emergiu no setor de turismo, cunhado na ideia de destinos turísticos inteligentes (DTI). Com base na experiência de Armação dos Búzios (RJ, Brasil), esta pesquisa explora algumas questões cruciais ao processo de transformação de um destino turístico em inteligente. De fato, os principais destinos turísticos estão implementando cada vez mais as TIC para enriquecer as experiências dos turistas e, como resultado, melhorar a competitividade do destino. Apesar do crescente número de iniciativas de DTI em diferentes países, a literatura existente permanece incipiente sobre esse fenômeno crescente. Assim, o primeiro artigo desta tese propõe um modelo teórico – o Smart Destinantion Development Model - visando indicar um caminho estratégico que um destino turístico deveria seguir para se tornar inteligente. Ao discutir a ideia de DTI, argumentamos que, além de aumentar a competitividade do destino, um projeto de DTI deve basear-se em um paradigma sustentável para criar valor público para a comunidade local. O segundo trabalho, desenvolvido sob a perspectiva da teoria Ator-Rede, está focado em investigar o processo de implementação do projeto de cidade inteligente de Armação dos Búzios, denominado Cidade Inteligente Búzios (CIB). Além disso, essa pesquisa também tentou entender o papel do contexto na implementação de um projeto de cidade inteligente. Nossas descobertas revelam que o projeto da cidade inteligente estudado foi principalmente motivado pela regulação pública e decisões, que caracterizamos como de cima para baixo, praticadas através das interações de seus participantes Após reconhecer o papel dos atores envolvidos no projeto CIB, bem como suas motivações, o terceiro artigo analisou o mesmo projeto usando o modelo SDDM. Desta forma, o artigo III visa investigar se, no processo de implementação do projeto da cidade inteligente, Armação dos Búzios também buscou se tornar um DTI. Nossos resultados mostraram que, apesar das oportunidades que surgiram com a infraestrutura tecnológica trazida pelo projeto da cidade inteligente, o setor de turismo de Armação dos Búzios não conseguiu se tornar mais eficiente. Assim, o último artigo provou que as TIC não irão atuar por si só para melhorar a experiência dos turistas. Na verdade, há uma cadeia de valor turístico muito complexa que precisa ser organizada e envolvida com uma visão estratégica comum, antes que a tecnologia se torne útil para aumentar a competitividade do destino turístico. / The rapid increase in urban population poses significant challenges to the administration of cities throughout the world. However, with the widespread adoption of information and communication technologies (ICT), a growing number of initiatives are being implemented to alleviate such strain by attempting to transform urban centers into Smart Cities. Parallel to the concept of Smart City, a specific variation of this concept is emerging in the Tourism sector, which regards the idea of Smart Tourism Destinations (STD). Drawing upon Armação dos Búzios (RJ, Brazil) experience, this research explores some key issues to be addressed in the process of transforming a tourism destination into a smart one. In fact, mainstream tourism destinations are increasingly implementing ICTs to enrich tourists' experiences and, as a result, improve the competitiveness of the tourism destination. Despite the growing number of STD initiatives in different countries, the extant literature remains silent on this growing phenomenon. As such, the first article of this thesis proposes a theoretical model – The Smart Destination Development Model – aimed at indicating a strategic path that a tourism destination should follow to become a smart one. By discussing the idea of STD, we argue that besides enhancing the destination competitiveness, an STD project should be grounded on a sustainable paradigm in order to create public value for the hosting community. The second paper, developed under the Actor-Network theory perspective, is focused on investigating the implementation process of the smart city project that took place in Armação dos Búzios, named Cidade Inteligente Búzios (CIB). Additionally, this research also attempted to understand the role of context in the implementation of a smart city project. Our findings reveal that the smart city project studied was primarily motivated by public regulation and mainstream decisions we characterized as top-down decisions implemented through interactions of project participants. After acknowledging the role of actors involved the CIB project, as well as their motivations, the third article has studied the same project using the SDDM. In this way, article III aims at investigating if in the process of implementing the smart city project, Armação dos Búzios also sought to become a STD. Our results have shown that, despite the opportunities that emerged with the technological infrastructure brought by the smart city project, the tourism sector of Armação dos Búzios was not able to become more efficient. Thus, the last paper has proven that ICT will not act by itself in improving the tourists’ experience. In fact, there is a very complex touristic value chain that needs to be organized, and be engaged with a common strategic vision, before technology becomes useful to increase the tourism destination competitiveness.

O presente trabalho se propôs a analisar um conjunto de empresas do setor metalmecânico, de maneira a verificar possíveis variações no cenário da disposição final dos Resíduos Sólidos Industriais (RSI) após a publicação da Política Nacional de Resíduos Sólidos (PNRS). Foram entrevistadas 22 empresas do setor metalmecânico e 6 Aterros e Centrais de Disposição Final, todas com localização no estado do Rio Grande do Sul. A seleção das empresas deu-se através do estabelecimento de alguns critérios, e estas foram subdividas em 3 amostras: Amostra A (empresas do setor metalmecânico que deixaram de enviar RSI para disposição final antes de 2010), Amostra B (empresas do setor metalmecânico que deixaram de enviar RSI para disposição final no período entre os anos de 2010 e 2014, ou que ainda continuam destinando resíduos para disposição final até a data da pesquisa) e Amostra C (aterros e centrais de disposição final). O procedimento metodológico consistiu na aplicação de um instrumento de coleta de dados através de entrevistas presenciais ou por telefone com profissionais da área ambiental de cada empresa. Os dados foram coletados entre os meses de outubro/2014 a abril/2015 e limitaram-se ao período entre os anos de 2010 a 2014. Os resultados estão apresentados em dois capítulos, sendo que o primeiro refere-se a uma análise global segmentado por amostra de empresa, e o segundo é dedicado às empresas da Amostra B. Os principais resultados encontrados nas empresas da Amostra B apontam reduções no envio dos RSI para disposição final, principalmente dos resíduos classe I, e pode-se verificar um aumento de envio dos classe II. Na Amostra C foi possível verificar uma expressiva diminuição no recebimento dos resíduos classe I e por outro lado, aumento dos resíduos classe II, até o ano de 2013. Os principais fatos que justificam este cenário de disposição final no Estado, referem-se a publicações legais, como a Portaria nº 16 da FEPAM/RS que proíbe o envio de resíduos com características de inflamabilidade para disposição final e também a preocupação com a não geração de passivos ambientais. / The purpose of this study was to analyze the possible variations on the of Industrial Solid Waste (ISW) disposal scenario from metal-mechanic companies after the publication of the National Solid Waste Policy (NSWP). 22 companies from metal-mechanic sector and 6 landfills/final disposal plants were interviewed, all those in the state of Rio Grande do Sul - Brazil. Criteria were established for companies selection in which have been subdivided into three samples: Sample A (metal-mechanic companies that stopped sending ISW before 2010), Sample B (metal-mechanic companies stopped sending ISW in the period between 2010 and 2014, or that are still sending waste for disposal until the date of the survey) and Sample C (landfills and final disposal plants). The used methodology was the application of a survey instrument through professional interviews or by telephone in the environmental departments of each company. Data were collected between the months of 2014, October to 2015, April and limited to the period of 2010 to 2014. The presented results are in two chapters. The first relates to a comprehensive analysis segmented by each company of the sample, and the second is dedicated to the Sample B companies. The main results in Sample B companies indicate ISW shipping reductions for disposal, mainly of the hazardous waste, and there is a increasing shipment of non-hazardous waste. In the Sample C was verified a significant decreasing in the receipt of hazardous waste and, in the other hand, a increasing of non-hazardous waste by the year 2013. The main facts which justify this disposal scenario in the state, refers to the legal publications, like FEPAM/RS no 16 Administrative Rule that prohibits the flammability waste disposal as well the concern about environmental liabilities non generation.

Tourism is one of the key industries that drive the global economy, playing a key role in regional development. However, constant change, trends and tourist behaviour compel drive destinations to keep track of these changes in order to grow tourism and stimulate economic growth. Mpumalanga is one of the provinces in South Africa known for its flora and fauna, beautiful landscape, and game reserves together with wildlife; therefore, having the potential to draw tourists to the province. Mpumalanga province aim to position itself as a destination of choice. A process of segmenting should however first take place as positioning is the end result. The purpose of the present study was to segment and profile tourists based on benefits sought in order to develop a benefit segmentation framework for Mpumalanga. The data collection procedure was based on a self-administered survey applied to a sample of 400 tourists visiting Mpumalanga, and two segments were identified. Binary logistic regression indicated that benefits sought (all nine) were statistically significant predictors of the attractions tourists visited and the activities within which they participated during their stay in Mpumalanga. A benefit segmentation framework was developed as a recommendation, which may be useful in developing promotional and packaging activities for identified segments by incorporating activities and attractions obtained from the binary logistic regression results and by matching them within the identified segment while using benefits as guidelines. / Business Management / M. Com. (Tourism Management)

The main objective of this thesis was through the analysis of tourism products in the hinterland Voticko point out deficiencies in the offer and subsequently propose a project that would innovate product portfolio of tourism in the selected region.

The project is to build a multifunctional building for tourism development in the area. For this purpose it is necessary reconstruction of the former vicarage and its surroundings. Attractive village center and to create conditions to support the development and management of tourism in the region of Šumava foothills. This is connected with the office building of destination management organizations, information corner (info-) for tourists and space for a small museum exhibition. The project will assist not only the tourists who come to the place, but will also help operators of tourism services in the region and local residents. The purpose of this project is to exploit the potential of tourism in the region for its development. Among these conditions rectory building return to operational status and help to improve the visual view of the village center.

The aim of this thesis is to find possibilities of pilgrimage tourism in the tourist region of South Bohemia. Due to analyzes reveal problems and definition in the area of pilgrimage tourism. Subsequently the work outlines solutions of the problems. The part of the work states database of the most important pilgrimage sites in the tourist region of South Bohemia. Found problems solved proposals and measures. Outcome of this work is two developing projects of pilgrimage tourism in the study area.

The thesis deals with an analysis of marketing communication instruments in the destination of Mariánské Lázně. On the ground of an analysis the current instruments of marketing communication are identified and the efficiency is evaluated. The one part of the thesis is also the suggestion of an optimal comunication mix and the measures, which contribute to the next development of marketing communication of the destination.

The main aim of this thesis was to analyze evaluate the possibility of using regional inland waterway transport for tourism. The thesis dealt with the newly navigable Vltava in South Bohemia, which was part of the state project "Completion of Vltava waterway in the section Ceske Budejovice - Tyn nad Vltavou". It was elaborate the situation analysis and realization of own exploration by means of structured interviews and survey. Based on the obtained data were created proposals to improve current situation. The main contribution of this thesis is the efficient interconnection of these suggestions would significantly increase the attractiveness of the whole idea navigable Vltava river for tourism. The most important output of the thesis is the elaboration of the project "Modernization of steamers on the Vltava river in South Bohemia".

The thesis deals with an analysis of marketing communication instruments in the destination of České Budějovice. Pursuant of an analysis the current instruments of marketing communication are identified and the efficiency is evaluated. The one part of the thesis is also the suggestion of on optimal communication mix and the measures with contribute to the next development of marketing communication of the destination České Budějovice.