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Reading affects everything we do in life. Sometimes it is difficult to determine how many people have a reading disability, and what tools can be used to overcome it. The main aim of this thesis is to gain insight into how and if audio recordings (audiobooks, talking books or mobile apps for reading) are used in elementary schools by teachers as a tool for pupils with reading disabilities. A quantitative approach was adopted for data collection in the form of a self-administered online survey created by using Sunet Survey software. The survey, with 15 questions in Croatian, was sent to 63 elementary schools in Primorje and Gorski Kotar County in Croatia. The sampling frame consisted of 541 elementary school teachers teaching first through fourth grades. 98 responded to the survey. To support the results, 2 theories were used. The cognitive authority theory to support the notion that teachers play a large role in pupils' relationship with reading, and the cognitive load theory to support the notion that assistive technology can help pupils with reading disabilities. The results elucidate that our sample consists of 96.6% female respondents who are between 45 and 54 years old, have 10 to 20 years of professional experience, and mainly teach first grade. 75% of the respondents currently have and 89.8% used to have pupils with reading disabilities in their class. Although audiobooks are not the most popular tool in Croatia, 63.6% of respondents recognize them as a tool they use. The results also show that schools and school libraries are not sufficiently equipped with tools to help pupils with reading disabilities. Most involvement depends on the individual will of teachers.

Particularly in recent years, prompted by the need to gain greater independent access to a wider range of information, many persons who are blind make extensive use of screen access technology, optical character recognition devices, refreshable Braille displays and electronic notetakers in a variety of contexts. These reading and writing media have proved to be so useful and effective, raising debates in the literature on whether there is a decline in the use of Braille, or whether Braille as a reading and writing medium would become obsolete. Following a discussion on the development of tactual reading and writing media as part of an historical background to blindness, as well as an evaluation of the various reading and writing media used in South Africa by persons who are blind, this study, using a quantitative approach with a survey design, aimed to determine the impact of the various reading and writing media on the education and employment of persons who are blind. Based on the findings of the study, what emerges forcefully with regard to the preference of a medium for reading or writing is that a greater number of persons who are blind prefer Braille and computers with speech output. Notwithstanding this, there is support for the need to provide instruction in the use of the various reading and writing media, highlighting the critical value and role of the various media. Additionally, while persons who are blind appear to be convinced that computers will not replace Braille, they were, however, divided on whether there is a decline in the use of Braille, and whether computers would replace audiotapes. Finally, conclusions, based mainly on the findings of the study are drawn, and recommendations, both for future research, and for an integrated reading and writing model, are made. / Educational Studies / D.Ed.(Special Needs Educstion)

Particularly in recent years, prompted by the need to gain greater independent access to a wider range of information, many persons who are blind make extensive use of screen access technology, optical character recognition devices, refreshable Braille displays and electronic notetakers in a variety of contexts. These reading and writing media have proved to be so useful and effective, raising debates in the literature on whether there is a decline in the use of Braille, or whether Braille as a reading and writing medium would become obsolete. Following a discussion on the development of tactual reading and writing media as part of an historical background to blindness, as well as an evaluation of the various reading and writing media used in South Africa by persons who are blind, this study, using a quantitative approach with a survey design, aimed to determine the impact of the various reading and writing media on the education and employment of persons who are blind. Based on the findings of the study, what emerges forcefully with regard to the preference of a medium for reading or writing is that a greater number of persons who are blind prefer Braille and computers with speech output. Notwithstanding this, there is support for the need to provide instruction in the use of the various reading and writing media, highlighting the critical value and role of the various media. Additionally, while persons who are blind appear to be convinced that computers will not replace Braille, they were, however, divided on whether there is a decline in the use of Braille, and whether computers would replace audiotapes. Finally, conclusions, based mainly on the findings of the study are drawn, and recommendations, both for future research, and for an integrated reading and writing model, are made. / Educational Studies / D.Ed.(Special Needs Educstion)

The thesis bearing the name "Calls With Sexual Themes On The Safety Line" in its theoretical part first briefly describes history of telephone crisis intervention in the Czech republic and also in the world, then focuses on sexual development of the child, expert advices how to effectively talk to child about sex and finally on calls with sexual themes on the Safety Line where is used of statistical data of the organization. The theoretical part is followed by a survey consisting of two separate parts: 1) questionnaires which were distributed to the consultants of the Safety Line in category I.- III.; 2) personal interviews conducted with selected consultants. The questionnaires focused on sexual themes of the calls on the Safety Line more generally, in contrary individual interviews examined more specifically what are primarily the feelings of consultants when they are talking with children about sexual topics, which kind of calls are most difficult for them and what is their help during these tough calls. Here it is worth to note that in the interviews there weren't discussed concrete calls with real children's clients, the discussion was just about the different types of calls because of prevention of the damage to the interests of the clients or organization. The thesis aims to summarize the...

[pt] Esta tese apresenta um sistema para geração de expressões faciais dinâmicas sincronizadas com a fala em uma face realista tridimensional. Entende-se por expressões faciais dinâmicas aquelas que variam ao longo do tempo e que semanticamente estão relacionadas às emoções, à fala e a fenômenos afetivos que podem modificar o comportamento de uma face em uma animação. A tese define um modelo de emoção para personagens virtuais falantes, de- nominado VeeM (Virtual emotion-to-expression Model ), proposto a partir de uma releitura e uma reestruturação do modelo do círculo emocional de Plutchik. O VeeM introduz o conceito de um hipercubo emocional no espaço canônico do R4 para combinar emoções básicas, dando origem a emoções derivadas. Para validação do VeeM é desenvolvida uma ferramenta de autoria e apresentação de animações faciais denominada DynaFeX (Dynamic Facial eXpression), onde um processamento de fala é realizado para permitir o sincronismo entre fonemas e visemas. A ferramenta permite a definição e o refinamento de emoções para cada quadro ou grupo de quadros de uma animação facial. O subsistema de autoria permite também, alternativamente, uma manipulação em alto-nível, através de scripts de animação. O subsistema de apresentação controla de modo sincronizado a fala da personagem e os aspectos emocionais editados. A DynaFeX faz uso de uma malha poligonal tridimensional baseada no padrão MPEG-4 de animação facial, favorecendo a interoperabilidade da ferramenta com outros sistemas de animação facial. / [en] This thesis presents a system for generating dynamic facial expressions synchronized with speech, rendered using a tridimensional realistic face. Dynamic facial expressions are those temporal-based facial expressions semanti- cally related with emotions, speech and affective inputs that can modify a facial animation behavior. The thesis defines an emotion model for speech virtual actors, named VeeM (Virtual emotion-to-expression Model ), which is based on a revision of the emotional wheel of Plutchik model. The VeeM introduces the emotional hypercube concept in the R4 canonical space to combine pure emotions and create new derived emotions. In order to validate VeeM, it has been developed an authoring and player facial animation tool, named DynaFeX (Dynamic Facial eXpression), where a speech processing is realized to allow the phoneme and viseme synchronization. The tool allows either the definition and refinement of emotions for each frame, or group of frames, as the facial animation edition using a high-level approach based on animation scripts. The tool player controls the animation presentation synchronizing the speech and emotional features with the virtual character performance. DynaFeX is built over a tridimensional polygonal mesh, compliant with MPEG-4 facial animation standard, what favors tool interoperability with other facial animation systems.

This research project addresses the following: how topical talk operates in the organisation and management of MSE interactions; and how topical talk operates in the co-ordination of specific service requests and service provisions. It draws on a corpus of audio-recorded and transcribed interactions between general practitioners and persons seeking general medical services in suburban clinics in Brisbane, Australia. The corpus comprised a total of 67 medical service events (henceforth MSEs), audio-taped with the full informed consent of the participants. Many contemporary medical sociological accounts of the operation of topical talk in MSEs, typified by the work of Mishler (1981, 1984) and Waitzkin (1991), remain anchored to the 'professional dominance' thesis (Freidson 1970a; 1970b), arguing for the fundamental conflict between two perspectives - lay and professional. Topical talk has been formulated as one expression of this conflict in 'doctor-centred' communicative 'styles' (Byrne and Long 1976; Silverman 1987). Within such accounts, familiar interactional patterns in MSEs, including the content and structure of topics, have been theorised as instruments of power and control whereby the dominance of specialised medical knowledge and expertise are established and maintained. Mishler's (1984) characterisation of the conflict between a biomedically oriented 'voice of medicine' used by professional physicians (henceforth GPs) and a 'voice of the lifeworld' used by persons seeking medical services (henceforth Ps) is an expression of the 'professional dominance' thesis. The voices are characterised as attesting to a fundamental, theoretically problematic, asymmetry of power relations between GPs and Ps, thereby reinforcing the ideological status of professionals in general and the medical profession in particular. Further, recommendations regarding correctives to 'professional dominance' centre on advice GPs to attend to the primacy of Ps' talk on their experiences of illnesses rather than apparently 'ignoring' or transforming these topics into biomedical accounts of disease. This research project critiques this formulation of topical talk and the traditional theoretical and empirical bases on which it has drawn. This critique arises from the application of ethnomethodological approaches to the study of MSEs. Such approaches, as outlined in Chapters 2 and 3, are characterised by a number of conceptual and analytic premises: First, particular social structural features of social activities and the institutional contexts within which activities occur should not be assumed to be the primary criteria for judging the import and adequacy of situated action. Second, the parties to situated social events mutually constitute those events in the real world. Third, issues of agency are collaborative situated accomplishments such that the management of everyday social activities is accomplished by the people involved who show one another the rationalities of their actions as they assemble the familiar scenic features of those same institutional events (Garfinkel 1967; Sacks 1992a, 1992b). These assumptions have been applied in ethnomethodological analyses of social action, including the analysis of professional service encounters that have critiqued the 'professional dominance' thesis (Eglin and Wideman 1986; Sharrock 1979). The novelty of this study is the analysis of the operation of topic organisation as a phenomenon of order. This study also draws on recommendations within Ethnomethodology (Hester & Eglin 1997b; Watson 1997) that sequential and categorial organisations are mutually informative in the analysis of the rationality of situated social action. One of the particular contributions of this thesis is that it not only jointly applies both conversation analysis and membership categorisation analysis but also extends this recommendation to the inclusion of topic analysis as was originally provided for by Sacks (1992a , 1992b) and Garfinkel and Sacks (1970). Within this study a model of analysis has been constructed that has enabled the analytical consideration of four dimensions of social organisation: local sequential, extended sequential, topical and categorial organisations. The theoretical and empirical concepts of ethnomethodogical analysis have thus been developed and extended within this project. The central findings of this study are that in institutional service events, the 'service topic' is both significant and consequential, and that persons constitute themselves as bona fide incumbents of the categories GP or P by attending to their actions as topically organised. The local adequacy of any particular interactional move (such as questioning-answering, greetings, the design of a topic proposal, etc) is shown to be referenced to the service topic. This study found no evidence of potential or actual "struggles" between the 'voice of the life-world and the voice of medicine'. Rather, this study finds routine recognition on the part of both Ps and GPs of the centrality of the service topic and, thereby, the service task, and no evidence of orientation to distinctive biographical contributions staged in competition with biomedically relevant service topics. It is found that Ps' biographical references were made in the context of an assembled service topic such that particular service tasks, however conventional, were constituted as both relevant and reasonable as medical goods and service for the specific service recipient and provider. At the most general level, it is concluded that the service topic operates as a phenomenon of order in MSEs where order, as defined by Garfinkel and Weider (1992: 202), refers to all of the rationalities evident in the generic features of institutional events and settings, that is, the situated logic and intelligibility as well as the procedures whereby they are constituted as recognisable social events. The thesis concludes with a discussion of the implications of the findings for the theorisation, policy-making, medical education, and practices of GPs and Ps within MSEs. Overall, the significance of this work for researchers into medical interactions is that the relevance of the service topic and its pervasive organisational consequences need to be considered analytically. A major outcome of this thesis is the establishment of a new order of interest within the study of institutional interactions. The project demonstrates the pervasive consequences of service topics and thus provides a step forward in the study of institutional service interactions and ways of theorising their rationality, a step that extends beyond social structural pre-theorisations of power and domination and also beyond interactional accounts of the primary relevance of turn taking structures.

The primary objective of this study was to evaluate the rates of nitrate removal for a nitrate containing, low organic carbon wastewater interacting with four different carbon-containing solid substrates (alder woodchips, corn silage, manure and woodchip biochar). Batch systems were tested for nitrate removal, and systems with a combination of three carbon substrates (75% woodchips, 12.5% silage, and 12.5% manure or woodchip biochar by mass) produced average nitrate removal rates of 571 and 275 mg-N L⁻¹ D⁻¹, and systems containing the carbon substrates individually produced rates between 11.4 - 3.3 mg-N L⁻¹ D⁻¹. Silage proved to be the dominant carbon substrate providing high quantities of organic carbon to fuel denitrification. With the introduction of semi-continuous flow, all systems had nitrate removal rates that converged to 13.3 – 6.4 mg-N L⁻¹ D⁻¹, which is approximately two orders of magnitude smaller than the rates of the mixture systems in the batch experiment. Silage appeared to be removed from of the systems with liquid exchange potentially causing the rate decreases. Columns filled with various volume fractions of woodchips (100%, 25%, 12.5%, and 0%) produced nitrate removal rates between 30.8 – 2.4 mg-N L⁻¹ D⁻¹ at a 24 hour and 12 hour hydraulic residence time (HRT). Greater nitrate removal was achieved with higher HRTs and larger fractions of woodchips (the 100% woodchip system at a 24 hour HRT produced the fastest nitrate removal rate of 30.8 mg-N L⁻¹ D⁻¹). When rates were normalized to the amount of woodchips in each column, higher efficiency was found in lower woodchip fraction systems (the 12.5% woodchip column produced the highest normalized nitrate removal rate of 56 mg-N L⁻¹ D⁻¹ L[subscript woodchips]⁻¹). Woodchips proved to be best suited as a long term carbon substrate for nitrate removal in a system containing a nitrate concentrated, low organic carbon wastewater. However, large amounts of woodchips were necessary to achieve nitrate removal greater than 50%. A 41 acre hypothetical wetland with a 3.3 day HRT and a nitrate influent concentration of 45 mg-N L⁻¹ would require 30,000 yd³ of woodchips to achieve 68% nitrate removal based on the values obtained in the bench scale column experiment. / Graduation date: 2012

This thesis presents work done during the last ten years on developing five multimodal spoken dialogue systems, and the empirical user studies that have been conducted with them. The dialogue systems have been multimodal, giving information both verbally with animated talking characters and graphically on maps and in text tables. To be able to study a wider rage of user behaviour each new system has been in a new domain and with a new set of interactional abilities. The five system presented in this thesis are: The Waxholm system where users could ask about the boat traffic in the Stockholm archipelago; the Gulan system where people could retrieve information from the Yellow pages of Stockholm; the August system which was a publicly available system where people could get information about the author Strindberg, KTH and Stockholm; the AdAptsystem that allowed users to browse apartments for sale in Stockholm and the Pixie system where users could help ananimated agent to fix things in a visionary apartment publicly available at the Telecom museum in Stockholm. Some of the dialogue systems have been used in controlled experiments in laboratory environments, while others have been placed inpublic environments where members of the general public have interacted with them. All spoken human-computer interactions have been transcribed and analyzed to increase our understanding of how people interact verbally with computers, and to obtain knowledge on how spoken dialogue systems canutilize the regularities found in these interactions. This thesis summarizes the experiences from building these five dialogue systems and presents some of the findings from the analyses of the collected dialogue corpora. / QC 20100611

Web 2.0的時代來臨，「人」成為網路世界的主角，網際網路世界的雙向人際互動受到重視，近年來，越來越多社群網站出現在我們的生活當中，成為現代人溝通連絡的主要管道之一，其中又以2004年創立的Facebook使用率最高，目前已累積約8億的使用者，成為會員數成長最快的社群網站。由於大量的用戶及快速的消息傳播速度，企業開始透過在Facebook設立粉絲專頁來行銷宣傳，與顧客建立關係，而博物館雖屬非營利組織，但為了與日漸多樣化的休閒機構競爭，行銷成為經營重點，因此亦紛紛跟隨潮流架設起專屬的Facebook粉絲專頁，希望能藉此進行網路社群媒體行銷。 本研究藉由個案研究法，線上觀察世界四大博物館─紐約大都會藝術博物館、羅浮宮博物館、大英博物館、國立故宮博物院的Facebook粉絲專頁經營模式，分析比較各個博物館的粉絲專頁內容，評估其是否符合過去文獻所整理的Facebook成功經營要素，並採用粉絲數及談論率做為衡量指標評估營運績效。研究結果發現各博物館發文內容多與博物館展覽和館藏文物相關，且喜歡採用文字搭配圖片方式發文；以營運績效而言，紐約大都會藝術博物館Facebook粉絲數量最多，但國立故宮博物院粉絲專頁的討論率最高，與粉絲互動較佳；同時，本研究亦發現四大博物館目前Facebook粉絲專頁的粉絲雖持續增加中，不過談論率相當低，顯示在經營績效並不佳，仍有許多改善空間，因此提出實務建議以供未來博物館營運Facebook粉絲專頁時參考。 / In the era of Web 2.0, the interaction among people in the Internet world becomes important. In recent years, there are more social network websites emerging in our life. This trend gradually changes our ways of communication. Among these social network sites, Facebook, with approximately 800 billion users now, grows the fast and is the most popular websites. Because of the large number of Facebook’s users and its quick speed of spreading information, many corporations have set up their own fan pages to do marketing and build relationship with customers. Non-profit organizations are no exception. Museums, in order to compete with the other recreational facilities, also establish fan pages on Facebook to promote themselves. This study chooses four world famous museums--Metropolitan Museum of Art in New York, British Museum, Musée du Louvre, and National Palace Museum to do case study. By observing and analyzing the contents of each museum’s fan page, and evaluating its performance through the number of fans and the ratio of “people talking about this,” the study assesses whether these four museums’ operation of Facebook is successful or not. The result shows the main contents of these museums’ Facebook fan pages are about exhibitions and most of information is released with words and pictures. As for the operation performance, Metropolitan Museum of Art in New York has the most fans, but National Palace Museum has the highest ratio of people talking about this, which means it has better interaction with fans. However, according to the result, the performance of Facebook of every museum is not satisfactory and there are lots of spaces to improve. Therefore, researcher gives some practical advice in the end of the study as future operational reference.