Submitted by Joana Azevedo (joanad@id.uff.br) on 2017-08-08T19:04:48Z No. of bitstreams: 1 Dissert MAÍRA MARQUES RODRIGUES.pdf: 1032164 bytes, checksum: 57032db555551ebff1352967aeb4aba1 (MD5) / Approved for entry into archive by Biblioteca da Escola de Engenharia (bee@ndc.uff.br) on 2017-08-28T18:05:00Z (GMT) No. of bitstreams: 1 Dissert MAÍRA MARQUES RODRIGUES.pdf: 1032164 bytes, checksum: 57032db555551ebff1352967aeb4aba1 (MD5) / Made available in DSpace on 2017-08-28T18:05:00Z (GMT). No. of bitstreams: 1 Dissert MAÍRA MARQUES RODRIGUES.pdf: 1032164 bytes, checksum: 57032db555551ebff1352967aeb4aba1 (MD5) Previous issue date: 2016-12-19 / O presente trabalho teve como objetivo estabelecer um método de gestão ergonômica do absenteísmo/presenteísmo. Foram realizados mapeamento dos trabalhos científicos pertinentes publicados entre os anos 2000 e 2016, e a análise de documentos cedidos pela empresa estudada. A metodologia escolhida nesta pesquisa científica foi o estudo de caso. Esta é uma pesquisa aplicada, que assume a forma de uma pesquisa exploratória, qualitativa e não-experimental. No que tange aos procedimentos técnicos, esta é uma pesquisa bibliográfica, documental e participante. Após a análise dos documentos e do confrontamento de dados, foi perceptível que não há precisão sobre o volume do absenteísmo/presenteísmo, todavia, na análise, constatou-se dados surpreendentes. Esses dados revelam que a repercussão do presenteísmo pode estar mais presente do que se supunha e podem ter como consequência a cronicidade do quadro e o surgimento do absenteísmo prolongado. Demonstrou-se ainda a relação do absenteísmo/presenteismo com o modo de gestão, com os problemas no planejamento e programação da produção e a forte influência dos agentes de riscos ergonômicos levando a maior parte dos afastamentos por adoecimento serem por distúrbios osteomusculares. De acordo com as informações obtidas na revisão bibliográfica e nas analises documentais, buscou-se alinhar medidas de controle compatíveis com as questões apontadas. Para a empresa analisada, que servirá de alerta e modelo para outras, será de suma importância a implantação de um programa de gestão do absenteísmo e presenteismo com base nos métodos ergonômicos e enfocada no aprofundamento da investigação sobre a atividade do trabalhador, seu modo operatório e os diversos fatores que influenciam na qualidade de vida no trabalho. A abordagem então deve ser Macroergonomica e participativa, ou seja, envolver todos os fatores influentes sobre o trabalhador e sua capacidade de produção, e envolve-lo diretamente no processo de controle. Por isso a importância da fundamentação epidemiológica e do aprofundamento de questões de ordem organizacional baseadas na análise precisa da atividade. As ações Ergonomicas precisam estar inseridas no cenário estratégico e integradas a uma prática de gestão do absenteísmo e presenteísmo. Acredita - se que o estudo de desenvolvimento do modelo de gestão da ergonomia com ações para Mitigar Perdas com Absenteísmo e Presenteísmo pode ser continuado, abordando outros aspectos e se aprofundando em outras variáveis. / The present work had as objective to establish a method of ergonomic management of absenteeism / presenteism. Mapping of the pertinent scientific works published between the years 2000 and 2016, and the analysis of documents provided by the company studied, were carried out. The methodology chosen in this scientific research was the case study. This is an applied research, which takes the form of an exploratory, qualitative and non-experimental research. With regard to technical procedures, this is a bibliographical, documentary and participant research. After the analysis of the documents and the comparison of data, it was noticeable that there is no precision about the volume of absenteeism / presenteism, however, in the analysis, surprising data were verified. These data reveal that the repercussion of presenteeism may be more present than previously thought and may result in chronicity of the picture and the emergence of prolonged absenteeism. The relationship between absenteeism / presentism and management mode, problems in planning and production scheduling, and the strong influence of ergonomic risk agents were also demonstrated, leading to the majority of sick leave due to musculoskeletal disorders. According to the information obtained in the bibliographic review, it was sought to align control measures compatible with the mentioned issues. For the analyzed company, which will serve as an alert and model for others, it will be of great importance to implement a program of management of absenteeism and presentism based on ergonomic methods and focused on deepening research on worker activity, its operative mode and The various factors that influence the quality of life at work. The approach should then be Macroergonomic and participatory, ie, involve all influential factors on the worker and their production capacity, and involves it directly in the process of control. Therefore the importance of the epidemiological foundation and the deepening of organizational issues based on the precise analysis of the activity. Ergonomic actions need to be inserted in the strategic scenario and integrated into a management practice of absenteeism and presenteism. It is believed that the study of the development of the ergonomics management model with actions to Mitigate Losses with Absenteeism and Presentism can be continued, addressing other aspects and going deeper into other variables.

Introduction : Cette thèse est constituée de trois articles liés les uns aux autres. Le premier s’attache à clarifier les perspectives théoriques et problèmes conceptuels entourant la notion de capacité/incapacité au travail, sa définition et son évolution au fil du temps. Les deuxième et troisième articles visent à évaluer les effets différentiels selon le genre de déterminants du retour au travail (RAT) et de la durée d’indemnisation ainsi que les coûts associés, dans une population de travailleurs indemnisés à long terme pour troubles musculosquelettiques (TMS). Méthodes : Dans le premier article, une revue systématique des définitions de l’(in)capacité au travail et une analyse comparative basée sur la théorisation ancrée débouchent sur une carte conceptuelle intégrative. Dans le second article, une cohorte de 455 adultes en incapacité à long terme pour TMS au dos/cou/membres supérieurs est suivie cinq ans au travers d’entretiens structurés et de données d’indemnisation. Des modèles de Cox stratifiés par genre ont été utilisés pour évaluer la durée jusqu’au premier RAT. Dans le troisième article, une cohorte populationnelle de 13,073 hommes et 9032 femmes en incapacité prolongée pour TMS au dos/cou/membres supérieurs a été suivie pendant trois ans à l’aide de données administratives. Des modèles de Cox stratifiés par genre ont été utilisés pour étudier la durée d’indemnisation et détecter les effets dépendants du temps. Les coûts ont également été examinés. Résultats : Les définitions analysées dans la première étude ne reflètent pas une vision intégrée et partagée de l’(in)capacité au travail. Cependant, un consensus relatif semble émerger qu’il s’agit d’un concept relationnel, résultant de l’interaction de multiples dimensions aux niveaux individuel, organisationnel et sociétal. La seconde étude montre que malgré des courbes de survie jusqu’au RAT similaires entre hommes et femmes (p =0.920), plusieurs déterminants diffèrent selon le genre. Les femmes plus âgées (HR=0.734, par tranches de 10 ans), d’un statut économique perçu comme pauvre (HR=0.625), travaillant ≥40 heures/semaine en ayant des personnes à charge (HR=0.508) et ne connaissant pas l’existence d’un programme de santé et sécurité sur leur lieu de travail (HR=0.598) retournent moins vite au travail, tandis qu’un revenu brut annuel plus élevé (par $10,000) est un facteur facilitant (HR=1.225). Les hommes de plus de 55 ans (HR=0.458), au statut économique perçu comme pauvre (HR=0.653), travaillant ≥40 heures/semaine avec une charge de travail physique perçue élevée (HR=0.720) et une plus grande précarité d’emploi (HR=0.825) retournent moins rapidement au travail. La troisième étude a révélé que trois ans après la lésion, 12.3% des hommes et 7.3% des femmes étaient encore indemnisés, avec un ratio de coûts homme-femme pour l’ensemble des réclamations de 2.1 :1. L’effet de certain prédicteurs (e.g. revenu, siège de lésion, industrie) varie selon le genre. De plus, l’effet de l’âge chez les hommes et l’effet de l’historique d’indemnisation chez les femmes varient dans le temps. Conclusion : La façon de définir l’(in)capacité au travail a des implications importantes pour la recherche, l’indemnisation et la réadaptation. Les résultats confirment également la pertinence d’investiguer les déterminants du RAT et de l’indemnisation selon le genre. / Introduction: This thesis consists of three interrelated papers. The first one set out to clarify conceptual issues surrounding the notion of work ability/disability, its definition and its evolution over time. The aims of the second and third paper are to assess the differential effect of the determinants of time to return-to-work (RTW) and compensation duration by gender, as well as the related costs, in workers receiving long-term compensation benefits for musculoskeletal injuries (MSIs). Methods: The first study consists of developing an integrative concept map of work (dis)ability through the systematic scoping review of its definitions and a comparative analysis based on the grounded theory approach. In the second study, a cohort of 455 adults on long-term disability due to work-related MSIs of the back/neck/upper limb was followed for five years through structured interviews and administrative databases. Cox regression modeling stratified by gender was used to assess time to a first RTW of at least three days. In the third study, a register-based cohort of 13,073 men and 9032 women with long-term claims related to neck/back/upper-limb MSIs was followed for three years. Main outcomes were compensation duration and costs. Gender stratified extended Cox models were used to study the compensation duration and detect time-varying effects. Results: The definitions analyzed in the first study do not reflect a shared, integrated vision of the exact nature and attributes of work (dis)ability. However, there seems to be a relative consensus that work (dis)ability is a relational concept resulting from the interaction of multiple dimensions at different ecological levels (individual, organizational and societal). The second study showed that despite similar survival curves of time to RTW between men and women on long-term disability (p=0.920), several factors influencing RTW differed by gender. Women’s risk factors included older age (HR=0.734 - in 10 years unit), poor perceived economic status (HR=0.625), working ≥40 hours/week and having dependents (HR=0.508) and awareness of workplace-based occupational health and safety program (HR=0.598); higher gross annual income (in $10,000s) was a facilitator (HR=1.225). In men, being over 55 years old (HR=0.458), poor perceived economic status (HR=0.653), working ≥40 hours/week and high perceived physical workload (HR=0.720) and higher job insecurity (HR=0.825) negatively influenced time to RTW. The third study revealed that three years post-injury, 12.3% of men and 7.3% of women were still receiving compensation benefits, with a male-female cost ratio of 2.1:1 for all compensation claims. Effects of certain predictors (e.g. income, injury site or industry) differed markedly between men and women. Age and claim history had time-varying effects in men and women’s models respectively. Conclusion: The way work (dis)ability is defined has important implications for research, compensation and rehabilitation. Results also confirm the importance of gender-sensitive studies to investigate the determinants of RTW and time on compensation benefits.

Introduction : Cette thèse est constituée de trois articles liés les uns aux autres. Le premier s’attache à clarifier les perspectives théoriques et problèmes conceptuels entourant la notion de capacité/incapacité au travail, sa définition et son évolution au fil du temps. Les deuxième et troisième articles visent à évaluer les effets différentiels selon le genre de déterminants du retour au travail (RAT) et de la durée d’indemnisation ainsi que les coûts associés, dans une population de travailleurs indemnisés à long terme pour troubles musculosquelettiques (TMS). Méthodes : Dans le premier article, une revue systématique des définitions de l’(in)capacité au travail et une analyse comparative basée sur la théorisation ancrée débouchent sur une carte conceptuelle intégrative. Dans le second article, une cohorte de 455 adultes en incapacité à long terme pour TMS au dos/cou/membres supérieurs est suivie cinq ans au travers d’entretiens structurés et de données d’indemnisation. Des modèles de Cox stratifiés par genre ont été utilisés pour évaluer la durée jusqu’au premier RAT. Dans le troisième article, une cohorte populationnelle de 13,073 hommes et 9032 femmes en incapacité prolongée pour TMS au dos/cou/membres supérieurs a été suivie pendant trois ans à l’aide de données administratives. Des modèles de Cox stratifiés par genre ont été utilisés pour étudier la durée d’indemnisation et détecter les effets dépendants du temps. Les coûts ont également été examinés. Résultats : Les définitions analysées dans la première étude ne reflètent pas une vision intégrée et partagée de l’(in)capacité au travail. Cependant, un consensus relatif semble émerger qu’il s’agit d’un concept relationnel, résultant de l’interaction de multiples dimensions aux niveaux individuel, organisationnel et sociétal. La seconde étude montre que malgré des courbes de survie jusqu’au RAT similaires entre hommes et femmes (p =0.920), plusieurs déterminants diffèrent selon le genre. Les femmes plus âgées (HR=0.734, par tranches de 10 ans), d’un statut économique perçu comme pauvre (HR=0.625), travaillant ≥40 heures/semaine en ayant des personnes à charge (HR=0.508) et ne connaissant pas l’existence d’un programme de santé et sécurité sur leur lieu de travail (HR=0.598) retournent moins vite au travail, tandis qu’un revenu brut annuel plus élevé (par $10,000) est un facteur facilitant (HR=1.225). Les hommes de plus de 55 ans (HR=0.458), au statut économique perçu comme pauvre (HR=0.653), travaillant ≥40 heures/semaine avec une charge de travail physique perçue élevée (HR=0.720) et une plus grande précarité d’emploi (HR=0.825) retournent moins rapidement au travail. La troisième étude a révélé que trois ans après la lésion, 12.3% des hommes et 7.3% des femmes étaient encore indemnisés, avec un ratio de coûts homme-femme pour l’ensemble des réclamations de 2.1 :1. L’effet de certain prédicteurs (e.g. revenu, siège de lésion, industrie) varie selon le genre. De plus, l’effet de l’âge chez les hommes et l’effet de l’historique d’indemnisation chez les femmes varient dans le temps. Conclusion : La façon de définir l’(in)capacité au travail a des implications importantes pour la recherche, l’indemnisation et la réadaptation. Les résultats confirment également la pertinence d’investiguer les déterminants du RAT et de l’indemnisation selon le genre. / Introduction: This thesis consists of three interrelated papers. The first one set out to clarify conceptual issues surrounding the notion of work ability/disability, its definition and its evolution over time. The aims of the second and third paper are to assess the differential effect of the determinants of time to return-to-work (RTW) and compensation duration by gender, as well as the related costs, in workers receiving long-term compensation benefits for musculoskeletal injuries (MSIs). Methods: The first study consists of developing an integrative concept map of work (dis)ability through the systematic scoping review of its definitions and a comparative analysis based on the grounded theory approach. In the second study, a cohort of 455 adults on long-term disability due to work-related MSIs of the back/neck/upper limb was followed for five years through structured interviews and administrative databases. Cox regression modeling stratified by gender was used to assess time to a first RTW of at least three days. In the third study, a register-based cohort of 13,073 men and 9032 women with long-term claims related to neck/back/upper-limb MSIs was followed for three years. Main outcomes were compensation duration and costs. Gender stratified extended Cox models were used to study the compensation duration and detect time-varying effects. Results: The definitions analyzed in the first study do not reflect a shared, integrated vision of the exact nature and attributes of work (dis)ability. However, there seems to be a relative consensus that work (dis)ability is a relational concept resulting from the interaction of multiple dimensions at different ecological levels (individual, organizational and societal). The second study showed that despite similar survival curves of time to RTW between men and women on long-term disability (p=0.920), several factors influencing RTW differed by gender. Women’s risk factors included older age (HR=0.734 - in 10 years unit), poor perceived economic status (HR=0.625), working ≥40 hours/week and having dependents (HR=0.508) and awareness of workplace-based occupational health and safety program (HR=0.598); higher gross annual income (in $10,000s) was a facilitator (HR=1.225). In men, being over 55 years old (HR=0.458), poor perceived economic status (HR=0.653), working ≥40 hours/week and high perceived physical workload (HR=0.720) and higher job insecurity (HR=0.825) negatively influenced time to RTW. The third study revealed that three years post-injury, 12.3% of men and 7.3% of women were still receiving compensation benefits, with a male-female cost ratio of 2.1:1 for all compensation claims. Effects of certain predictors (e.g. income, injury site or industry) differed markedly between men and women. Age and claim history had time-varying effects in men and women’s models respectively. Conclusion: The way work (dis)ability is defined has important implications for research, compensation and rehabilitation. Results also confirm the importance of gender-sensitive studies to investigate the determinants of RTW and time on compensation benefits.