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Evidence Based Librarianship (EBL) seeks for and promotes the improvement of the librarian practice through the use of the best available evidence. Strongly used in medical contexts, Evidence Based Practice can be an important tool for the development of LIS, if practice is carefully thought and wisely combined with research and theoretical reflection. In order to achieve a state of equilibrium between theories and empirical studies, a qualitative method –action research- may be applied, as a dialogue between abstract ideas and the facts and signs provided by concrete experiences. Through action research, librarians can collect the evidence –using a series of qualitative tools- and use it for building theoretical knowledge in order to improve their work and their profession. From this viewpoint, after putting something into practice they will be able to know whether it worked as expected or not, make any change if it is necessary, and test the whole process again, searching more and new evidence. The method becomes a progressive helix that leads librarians to continuously evaluate their activities and services and improve them according of their final users’ needs. Fitting these ideas in the general context of “Library 2.0” new LIS model and in the particular situation of Social Sciences libraries, the conference briefly introduces some basic ideas on how action research should be employed for collecting and using evidence in LIS.

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This thesis is a phenomenology of understanding in the context of development practice in East Africa. It is framed by stories of my life and work, experiences rooted in European traditions and provoked and expanded in encounter with African traditions. My question began with methods for dealing with poverty and suffering. Even with all my goodwill and education and the might of large institutions behind me, I found myself part of a series of analytical interventions that seemed to make the problem worse. Yet I would like to contribute to a world where people live together well. This thesis is the story of how I laid siege to this conundrum, working on it from various angles until I saw development intervention for the incoherent prejudice that it was. How could something as co-operative as living well with others be achieved by something so domineering as methodical intervention? Western development consciousness has not noticed that other cultures cannot and will not bear such hubris. So I questioned the notion that a good method (or a good institution, analytical technique or moral code) is the first requirement for fair co-existence. Development, I realised, is conversations that we join, not instructions that we give. I asked instead how I and others come to agree, a question that many people in my profession have never asked. In a close examination of the way I have come to understandings in my own life, I draw on the work of German philosopher Hans-Georg Gadamer. His philosophical hermeneutics bring together multiple aspects of understanding: its consciousness, historicity, eventfulness, and linguistic and conversational nature. With the help of African thinkers, I gain more perspective - I take part in understandings that are held, provoked and renewed in conversation across time, geography and entire societies. Through the journey represented by this thesis I have come to understand that understanding speaks the world, its history, diversity and potential. I have come to know that from understanding comes method, not the other way around. It is an insight that has profound implications for those of us who work in the development field.

Capacity, the emergent combination of attributes that enables a human system to create developmental value (Morgan, 2006, 2008), is the point of arrival of an inquiry journey through a personal territory and the Portuguese non-profit world. Inspired by the metaphor of the Portuguese golden age of the maritime discoveries, and by Action Research, in line with Reason and Bradbury’s notion of inquiry into the “quality in our acting” (Reason and Bradbury, 2001), the author defies several borders in her exploration of answers to the question of “how to build capacity?”. This multi-level question is unfolded in three – the individual, the non-profit organisations and the society, in a journey that find points of connection. The author defies the border of her worldviews, embracing a participatory worldview that offers her an extended epistemology, which she explores in its multiple-level understanding of knowing comprised of experiential, practical, propositional and presentational knowing, in a process of personal and professional development in a concrete project – the Acreditar project. Through stories, another border the author defies, meaning is explored through layers of personal reflections and through shared meanings in a Learning History developed by the Acreditar team members. The stories presented are a result of a commitment to highlight the learning in capacity-building endeavours. In a particular story, and in a twist of irony, the learning emerges from an experience of dis-capacity. But that experience would serve as the departing basis for another re-start the author initiates, in a process of forgiveness that acknowledges the past as irreversible but redeemable. It is my intention to engage you in this journey from the beginning, and I hope this is also a useful journey for you. Ultimately its account is here to serve as basis for further dialogue I would be very glad to engage with you.

This thesis seeks to elaborate the inner qualities of integrity and presence in professional practice. It is offered as a contribution to the growing body of literature that shifts the emphasis in professional development from the transfer of skills and knowledge to the transformation of practice. Professional education has been viewed as the acquisition of the knowledge and skills required to address the presenting problems of daily practice. It has been assumed that the answers to these problems can be identified, codified and passed on to others, resulting in a kind of professionalism by protocol. But, as Dreyfus & Dreyfus (2005) have pointed out, there is a qualitative shift in the practice of experts when compared to novices and beginners. The expert evidences a deliberative skill that does not rely on the application of protocols but on extensive case by case experience. Indeed professionalism may be understood as the quality of practice that is evident at the very moment when protocols no longer apply (Coles 2002).Professional practice is not a simple concept as Kemmis (2006) has shown. The thesis contributes to this field by suggesting that professionalism is acquired through prolonged inquiry into the contingencies of quotidian practice and that this shapes the inner qualities the practitioner brings to their practice. It is offered as a first person inquiry (Reason 2001) that probes fractals of my own professional practice over a five year period. In telling my personal story, I give an account of an emergent methodology that engages with action research and narrative inquiry. A narrative mode of knowing (Bruner 1986) notices the complex, many sided and sometimes conflicting stories of professional life resulting, not in a set of propositional claims, but in an account that provides the reader with the imaginal space to enter the process and participate, with me, in making sense of professional practice.

abstract: International schools and international education initiatives are experiencing tremendous growth as the world’s economy continues to globalize. International schools operating outside of the traditional boundaries of state and national contexts have become havens noted for their diverse and multicultural staff, student bodies and school communities. However, the challenges facing international education have only recently begun to be studied independent from their traditional teaching counterparts. International schools, and any study associated with them, require an individual approach for identifying and solving the challenges unique to their context. “I’m Leaving!” is an action research study which incorporates phenomenological hermeneutics, action research, and a transformational innovation to examine the social structures associated with the decision-making process of the “I’m Leaving!” phenomenon and the administrative action developed in response. Guided by Transformational Leadership Theory (TLT), this study combined the latest action research methodological perspectives with hermeneutic tradition and Professional Learning Community (PLC) theory to provide a deep and unflinching view into the real and lived experiences of the one subject often forgot about in educational research: the teacher. The study results confirm previous study findings that teacher feelings and perceptions of the leadership effectiveness, teacher-leader relationships, and teacher professional growth opportunities were all improved after teachers participated in an action research communities. / Dissertation/Thesis / Doctoral Dissertation Educational Leadership and Policy Studies 2018

This study explores how governments use knowledge to inform telecommunications policy-making and policy-implementation in regional development. It focuses on epistemological aspects and assumptions made within the parameters of Enlightenment thinking or the Newtonian paradigm, also known as the classical scientit1c paradigm. It argues that lmowledge formed within this paradigm, usually generated at a distance, has been individ,uated, detached, segmented and abstracted. 'Individuation' focuses on individuals and things rather than communities and processes. 'Detachment' separates the subjective mind from the objective environment to produce reliable information. 'Segmentation' produces validity of information by parsing the objective environment from its social and historical context. 'Abstraction' allows objectivity and systematisation of information. When used to inform policy, such knowledge creates a narrow 'standardising gaze' that 'disciplines' communities to conform to dominant social behaviour and beliefs. Case studies are used to demonstrate that the two major models of development, as products ofthis paradigm, employ this gaze rendering replicability difficult ifnot impossible. These models are the top-down and bottom-up approach that are epitomised by the Silicon Valley model and telecentre moveluent respectively. How this gaze inhibits/facilitates development in policy implementation is then examined in the Goldfields Esperance region in Western Australia. An holistic approach using cotnplex adaptive systems is used to understand the multidisciplinary aspects involved in development. This is combined with action research, a reflexive methodology. Action research has the ability to access local knowledge to provide data and evaluation in situ rather than on a post hoc basis. The findings demonstrate that complex systems analysis and action research provide a modus operandi that: a) recognises the interplay of various factors (such as power relations, economic cycle, social and political institutions) at different levels of the system; b) recognises time, context and path-dependence of regional development; c) provides a filter that minimises the 'standardising gaze' and d) gives an access to knowledge and insight to local issues, which can facilitate policy implementation of development that is sympathetic to regional communities.