Modern day society is characterised by the availability of technology and the abundance of information in all formats that require all individuals using it to poses information literacy skills (ILS).ILS enable people the ability to locate, analyse, evaluate access and retrieve the desired information to satisfy a need. Research on IL in academic and school libraries has gained momentum in the field of Information Science where as little has been documented concerning public libraries and IL. This therefore calls for more research on IL in public libraries. Public libraries serve a wide and diverse community of which students are a part. In instances where school libraries are either non-existent or not developed, students seek assistance from the public library within their community. This study sought to investigate the role of public libraries in enhancing the ILS of senior secondary school students in the Central District in Botswana. The fact that school libraries in Botswana are underdeveloped to produce competent and confident students equipped with ILS that could be used in the work environment and continuous lifelong learning, motivated the study. A concern that there exists a gap in research concerning public libraries and IL within the Botswana context necessitated this study. The study used a survey research design where both quantitative and qualitative research approaches were adopted. This involved the collection and analysis of quantitative and qualitative data. The purpose of a mixed methods approach was based on the idea that qualitative results could assist in explaining and interpreting the findings of a quantitative study. Data collection involved three sets of closed ended questionnaires and observations in all schools and public libraries. The population of the study consisted of public librarians, teacher librarians and students. Quantitative data were analysed using the Statistical Packages for Social Sciences (SPSS) to generate statistics. The findings of the study revealed that the public libraries in the Central District in Botswana are above average in terms of materials and use. It brought to light that senior secondary schoolstudents use the public libraries for school purposes and get assistance when they seek for it. Public librarians do not have special classes aimed at enhancing the ILS of students. The public libraries offer IL in the form of computer training, they do this as, and when students register, just like the other members of the community. The library’s contribution to enhancement of the students’ ILS, (study skills, reading skills and use of reference works) is somewhat limited. Limited resources, lack of reading culture, low budgets, and lack of support from government negatively challenge the full potential impact of IL enhancement. / Information Science / M.A. Information Science

Submitted by Filipe dos Santos (fsantos@pucsp.br) on 2018-09-19T10:19:41Z No. of bitstreams: 1 Juliana Fonseca de Oliveira Neri.pdf: 2666600 bytes, checksum: 70992a90260dbfd5ee07118564b4bb6f (MD5) / Made available in DSpace on 2018-09-19T10:19:41Z (GMT). No. of bitstreams: 1 Juliana Fonseca de Oliveira Neri.pdf: 2666600 bytes, checksum: 70992a90260dbfd5ee07118564b4bb6f (MD5) Previous issue date: 2018-08-24 / Conselho Nacional de Pesquisa e Desenvolvimento Científico e Tecnológico - CNPq / This research aims to build knowledge about the presence of Intrafamily Sexual Violence (ISV) within the school in its implications for the school curriculum in order to improve the care of children and adolescents in learning situations. It is referenced in the critical theory of education and in the multicausal and interdisciplinary approach of the phenomenon of domestic violence against the child and the adolescent in its most silenced profile: the intrafamily sexual violence. The research was carried out with inspiration in the methodology of the critical-collaborative action research. It was accomplished through two stages of training conducted in the Municipal Network of Education of São Paulo. The first stage consisted of a round of training meetings with the teams of the Núcleos de Apoio e Acompanhamento da Aprendizagem (NAAPA) - Support and Learning Monitoring Centers - of 11 regional groups, reaching, in addition to the center teams, teachers, principals, assistant principals, pedagogical coordinators, supervisors and members of the social protection network, in a total of approximately 1,970 participants involved. The second stage consisted of a course organized in two regionals, with three groups composed mainly of teachers, but also of supervisors, principals, assistant principals and pedagogical coordinators, totaling 188 participants. The collected data were grouped into categories using content analysis. The analyzed context is marked by curricular public policies of neoliberal character, which are forged from international, national and local impositions (city of São Paulo). These policies proved to be prohibitive and/or cause difficulties in the construction of an emancipatory education aimed to social quality. This work points to the pursuit of curricular justice as an aid to the analysis and possibility of overcoming the curricular violence practiced by the hegemonic proposals of curriculum in coping with ISV. This search presupposes that the curriculum includes two fronts of action with regard to the theme: the preventive actions carried out by the teaching and learning of the rights and the proper referral of each case of ISV, which in turn requires adequate training of school staff and of all the agents of the network for the protection of children and adolescents. As a result of this trajectory, it was observed that the school staff are more sensitive to detect signs of violence, to increase the visibility of the problem and to understand the complexity and multi-causality of ISV, as well as the possibilities of constructing coping actions through the school curriculum. It is also pointed out the socialization of the knowledge built in the training process with all the school staff and the planning of actions / Esta pesquisa objetiva construir conhecimentos sobre a presença da Violência Sexual Intrafamiliar (VSI) no âmbito da escola em suas implicações para o currículo escolar de modo a aprimorar o atendimento de crianças e adolescentes em situação de aprendizagem. Está referenciada na teoria crítica da educação e na abordagem multicausal e interdisciplinar do fenômeno da violência doméstica contra a criança e o adolescente em sua face mais silenciada: o da violência sexual intrafamiliar. A pesquisa foi realizada com inspiração na metodologia da Pesquisa-ação crítico-colaborativa. Concretizou-se por meio de duas etapas de formações realizadas na Rede Municipal de Educação de São Paulo. A primeira etapa consistiu em uma rodada de encontros formativos com as equipes dos Núcleos de Apoio e Acompanhamento da Aprendizagem (NAAPA) de 11 regionais, alcançando, além das equipes dos núcleos, professores, diretores, vice-diretores, coordenadores pedagógicos, supervisoras e membros da rede de proteção social, em um total aproximado de 1.970 participantes envolvidos. A segunda etapa consistiu em um curso organizado em duas regionais, com três turmas compostas majoritariamente por professores, mas também por supervisoras, diretores, vice-diretores e coordenadores pedagógicos, totalizando 188 participantes. Os dados coletados foram agrupados em categorias utilizando-se da análise de conteúdo. O contexto analisado está marcado por políticas públicas curriculares de caráter neoliberal, que se forjam a partir de imposições internacionais, nacionais e locais (município de São Paulo). Essas políticas mostraram-se impeditivas e/ou dificultadoras para a construção de uma educação emancipatória que visa a qualidade social. Este trabalho aponta a busca da justiça curricular como auxílio para análise e possibilidade de superação das violências curriculares praticadas pelas propostas hegemônicas de currículo no enfrentamento da VSI. Essa busca supõe que o currículo inclua duas frentes de atuação no que diz respeito à temática: a das ações preventivas realizadas pelo ensino-aprendizagem dos direitos e a do encaminhamento adequado de cada caso de VSI que, por sua vez, exige formação adequada dos trabalhadores da escola e de todos os agentes da rede de proteção da criança e do adolescente. Como resultado do percurso, observou-se maior sensibilidade dos trabalhadores para detectar sinais de violência, a ampliação da visibilidade do problema e da compreensão acerca da complexidade e da multicausalidade da VSI, assim como das possibilidades de construção de ações de enfrentamento por meio do currículo escolar. Aponta-se, ainda, a socialização dos saberes construídos nas formações com todos os trabalhadores da escola e o planejamento de ações

The purpose of this study is to explore the extent to which young children in three Grade R classes in the Eastern Cape Province were exposed to developmentally appropriate opportunities to achieve the Critical Outcomes as outlined in the South African National Curriculum Statement. The research took the form of a case study. Semi-structured interviews and observations were used to collect data. Respondents included children, their parents, Grade R practitioners and the school leadership. The findings tentatively showed that this set of parents perceived their role in providing for their children’s developmental needs as separate to that of the GR practitioners. They seemed to see their roles as helping their children to develop social and emotional competence only, and that the GR practitioners provided, in addition to this, literacy and numeracy teaching to their children. In contrast, the three GR practitioners believed that parents were responsible also for promoting literacy, numeracy and life skills. There seemed therefore to be a lack of clarity of specific teacher and parent views of their roles. The researcher found, however, that the children seemed to be given few developmentally appropriate opportunities for planned and structured activities which enabled them to explore the Critical Outcomes, for example, working together, solving problems, using technology. The teaching methodology used by the GR practitioners during the observation periods, seemed to a large extent, to be based in 'talk and chalk' in the plenary grouping. It did not seem to enable the implementation of the curriculum and especially of the Critical Outcomes in a developmentally appropriate way. In addition, the environment in which children learned was not observed to be developmentally appropriate for relevant education to take place. Too many children were crowded into the available space, while learning equipment and materials were lacking. Any competences that young children in these three GR programmes achieved were therefore possibly learned incidentally, rather than deliberately through planned activities. In addition, GR classes in this study were not observed to be supported within the schools to deliver competent curriculum activities to the children. The study makes suggestions to meet some of these challenges. These include improving the understanding of curriculum guidelines of all role players in the three schools, enabling the management teams and especially parents to take a stronger support and monitoring role, and providing and using materials and equipment to promote the use of the Critical Out comes as methods for teaching and for learning.

Text in Afrikaans / Die doel van die studie was om 'n model te ontwikkel vir openbare bibiioteekdiensiewering in 'n ontwikkelende land met 'n multikulturele samelewing. Die kernprobleem was om die teoretiese fundering van dienslewering en die toepassing daarvan in die praktyk te ondersoek. Die eerste subprobleem was om die eienskappe van 'n professie en professionele dienslewering te ondersoek. Die eienskappe van die professionalis/bibiiotekaris wat leiding aan die gebruiker moet gee, is geidentifiseer. Sleutelelemente is: outonomie (gekoppel aan deskundigheid en opieiding), 'n altruistiese diensorientasie en funksionele diens (volgens professionele riglyne en standaarde) aan alle groepe in die gemeenskap, ongeag sosiale kias. Die tweede subprobleem was om die doelstellings en funksies van die openbare biblioteek en die roi van gebruikersleiding daarin te ontleed. Daar is gevind dat diensleweringsfunksies in die teorie swak gefundeer is. 'n Kategorisering is voorgestel wat onderskei tussen ondersteuningsfunksies, diensleweringsfunksies en bestuursfunksies. Gebruikersleiding is geidentifiseer as oorkoepelende begrip en kernelement van alle diensleweringsfunksies wat gerig is op die optimalisering van die waarde van inligting tot beswil van die samelewing. Die derde subprobleem was om die ontstaan van 'n diensbegrip in die openbare biblioteek te beskryf en paradigmaverskuiwings uit te wys. Professionele riglyne, beginsels en standaarde, is ontleed. Afleidings is gemaak oor 'n heersende diensbegrip en rol van die openbare biblioteek. Daar is bevind dat die riglyne vir die identifisering van gebruikersgroepe en hulle behoeftes asook diensleweringsfunksies ontoereikend is. 'n Kategorisering van potensiele gebruikersgroepe en hul behoeftes is gedoen en 'n model vir openbare biblioteekdiensiewering ontwikkel om die leemte in teoretisering te vul. Die model onderskei 'n diensparadigma van dienslewering aan alie individue en groepe in die gemeenskap en missie van ontwikkeling; die primere doeiltelling opvoeding; beginsels van gemeenskapskontak; behoeftebepaling en toegang lot inligting; diensfunksies en uitreikaktiwiteite; die professionalis-klientverhouding; wetgewing, organisatoriese strukture en omgewingsfaktore. Die model is in 'n vraelysopname in die Suid-Afrikaanse openbare biblioteekpraktyk getoets. Daar is bevind dat die doelsteliings nagestreef en diensfunksies toegepas word. Die grootste probleme word in organisatoriese strukture en finansiering ondervind. Hierdie sake moet dringend aandag kry om die gestelde missie, naamlik om 'n wesenlike rol te speel in die ontwikkeling van die hele Suid-Afrikaanse samelewing, te verwesenlik. / The purpose of the study was to develop a model for public library service rendering in a developing and multicultural society. The core problem was to investigate the theoretical foundation of service rendering and the application thereof in practice. The first subproblem was to examine the characteristics of a profession and professional service rendering. The characteristics of the professional/ librarian who has to provide guidance to the user were identified. Key elements are: autonomy (linked to expertise and training), an altruistic service orientation and functional service (according to professional guidelines and standards) to all groups in the community irrespective of social class. The second subproblem was to analyse the aims and functions of the public library and the role of user guidance in it It was found that service rendering functions are not theoretically well grounded. A categorisation is proposed which distinguishes between supporting, service rendering and management functions. User guidance is identified as an umbrella concept and core element of all service rendering functions which is directed at optima/isirtg the value of information to the benefit of society. The third subproblem was to describe the origins of a service concept in the public library and to expose paradigm shifts. Professional guidelines, principles and standards were analysed. Conclusions were drawn about a predominant service concept and the role of the public library. It was found that guidelines for the identification of user groups and their needs as well as service rendering functions are inadequate. A categorisation of potential user groups and their needs was compiled and a model for public library service rendering was developed to bridge the gap in XXtheorisation. The model distinguishes a paradigm of service to all Individuals and groups in the community and a developmental mission; the primary aim of education; service principles of community networking, needs assessment and information access; service functions and outreach activities; the professionalclient- relationship; legislation, organisational structures and environmental factors. The model was tested in South African public library practice by means of a questionnaire survey. It was found that aims are pursued and service functions are applied. The greatest problems are experienced In organisational structures and financing. These issues must be urgently addressed to realise the public library's declared mission, namely to play a substantial role in the development of the South African society as a whole. / Information Science / D. Litt. et Phil. (Information Science)

In this study, senior certificate (standard 10) pupils' attainment of the cognitive and affective aims and objectives of the senior certificate mathematics curriculum was investigated. With regard to the attainment of the cognitive objectives and aims, senior certificate pupils' performance in their mathematics examination, in terms of three broad categories of cognitive abilities (lower level, middle level and higher level mathematical abilities) was analysed and examined. As no norms (criteria) for mathematical attainment in respect of these three categories of cognitive abilities could be identified, these norms had to be firstly developed by the researcher. However, suitable standardised scales were identified and administered to determine senior certificate pupils' attainment of the affective aims and objectives (attitude towards and interest in mathematics). Besides the quantitative analysis, qualitative assessments of senior certificate pupils' attainment of the cognitive and affective aims and objectives were also made using information obtained, by way of a questionnaire, from teachers of senior certificate mathematics classes. The main findings that emerged from this investigation were: * The senior certificate pupils are attaining the desired proficiency levels in the cognitive objectives and aims of the senior certificate mathematics curriculum. However, these pupils are not adequately attaining the affective aims and objectives of the mathematics curriculum. * Qualitative information elicited from senior certificate teachers of mathematics tends to support the above findings which were obtained from the quantitative analysis. * There is a need for curriculum development in certain areas of the senior certificate mathematics curriculum, particularly in Euclidean geometry, for standard grade pupils. In terms of the general findings, certain recommendations were also formulated. In several ways, the present research is a pioneering effort in evaluating the efficacy of the cognitive and affective aims and objectives of the senior certificate mathematics curriculum. It is hoped that this study will serve as a catalyst for future research. / Curriculum and Instructional Studies / D. Ed. (Didactics)

Text in English, abstract in English and Afrikaans / Dramatic changes in Newfoundland's environment and global developments during the past decade, significantly influenced growing demands for restructuring the education system of Newfoundland. Responding to these demands, Newfoundland educators succeeded in creating a single unified non-denominational education system which became fully operational at the beginning of the 1998/99 school year. This achievement has been hailed by the majority of Newfoundlanders as a monumental landmark in the provinces' lengthy experience with denominational education. As well, it is viewed as pivotal in achieving educational excellence and ensuring that children receive a relevant education that will prepare them for the demands of the next century. The former education system (which consisted of four separate denominational school systems operated jointly by the church and the state) had become too cumbersome and inefficient, thus adversely affecting the quality of education. This thesis looks in particular at the contextual realities and perspectives that influenced the demands for changing the system. Such factors as the declining school population, economic conditions, technological developments, as well as legal and political issues have distinctly changed the Newfoundland society during the past number of years, hence the necessity to restructure the education system. The thesis furthermore discusses the proposed government model for restructuring the system and highlights the proposals for improving education. It also focuses briefly on the minority rights issue in Canada, as this has bearing on the legal rights of the church to educate in Newfoundland and its current role within the new structure. An evaluation of Newfoundland's educational reform initiatives (which includes the views of key educators in Newfoundland on these issues), deals with some of the problem areas which currently exist within the new system. However, the focus centres mainly on the obvious improvements in such areas as management, organization, parent involvement, curriculum development, educational achievement and accountability. The impact of these reforms on the social, educational and political dimensions of the Newfoundland society will only become evident in time, yet they hold the promise of having a lasting impact on educational achievement. The remarkable feature of the whole reform process is, that it was achieved from within. / Die ingrypende veranderings wat die Newfoundlandse gemeenskap oor die afgelope dekade ondergaan het, tesame met ontwikkelings op wereldvlak, het aanleiding gegee tot toenemende eise om die onderwysstelsel van Newfoundland te herstruktureer. Gevolglik onderneem die Newfoundlandse regering 'n omvattende herondersoek van die onderwys wat lei tot die vorming van 'n enkele, openbare, ge'integreerde onderwysstelsel wat aan die begin van die skooljaar 1998/99 in werking tree. Hierdie prestasie word as 'n besondere keerpunt in die onderwys deur Newfoundlanders beskou, aangesien die behoud en vooruitgang van die Newfoundlandse gemeenskap en onderwys daardeur verseker word. Voorheen het die onderwysstelsel uit vier afsonderlike kerkskoolstelsels bestaan wat gesamentlik deur die staat en kerk op alle vlakke beheer en bestuur is. Hierdie eiesoortige struktuur het die onderwys al hoe meer belemmer en opvoedkundiges genoodsaak om dit te hersien. Hierdie studie kyk eerstens na die vergestaltende faktore en lewensbeskouings wat die onderwys in Newfoundland ten diepste raak. Faktore soos dalende geboortegetalle, ekonomiese toestande, tegnologiese en staatkundige ontwikkelings dra veral by tot die veranderde leefwereld van die Newfoundlander en noop die regering om die onderwysstelsel daarby aan te pas en 'n onderwysmodel vir die toekoms te ontwerp. Hierdie onderwysmodel wat alle komponente asook die struktuur van die onderwysstelsel aanraak, word vervolgens ontleed. Aandag word ook gewy aan die kwessie van minderheidsregte in Kanada, omdat dit die kerk se reg om onderwys in Newfoundland te bedryf, raak. Laastens word die onderwyshervormings vanuit sekere perspektiewe in oenskou geneem en die standpunte van sommige Newfoundlandse opvoedkundiges word gestel. In die slotbeskouing word ook enkele probleme ge'identifiseer. Die bespreking word egter hoofsaaklik gewy aan aspekte van die onderwys wat alreeds verbetering toon soos onder andere onderwysbeheer en onderwysorganisasie, ouerbetrokkenheid, curriculumontwikkeling en onderwyskundige ontwikkeling. Die toekoms sal bepaal hoe hierdie omvangryke en omvattende onderwysveranderings die sosio-kulturele dimensies van die Newfoundlandse gemeenskap sal be'invloed, terwyl dit die belofte inhou om 'n dinamiese verbetering te bewerkstellig. / Educational Studies / D. Ed. (Comparative Education)

The principles of Total Quality Management (TQM) have been used in the business, commercial and industrial sectors to improve both product and service. In a limited number of schools worldwide, there have been attempts to adapt TQM theory and practice to the educational management of institutions. In this thesis there has been an attempt to adapt the TQM philosophy to the field of educational practice. Quality tools and techniques used in TQM organisations have been studied to ascertain their applicability in schools. During the course of the study, the researcher discerned the need to give TQM a distinct identity within the domain of educational management. In the management of schools, there are philosophies and practices which are different from those encountered in noneducational settings. The concept Total Quality Education (TQE) was used to acknowledge this reality. Action research was done over a three-year period at a South African co-educational public primary school. During the four research cycles of looking, thinking and acting, TQE principles were implemented in the school. Stakeholders such as parents, learners and teachers identified areas for improvement of the quality of education. Areas identified included the curriculum, physical resources, extramural activities, staff development, learning and financial management of the school. Quality tools and techniques were applied by all stakeholders to effect the desired improvements. In the fourth and last cycle of the research a questionnaire was given to a sample of the parent community. Progress made in the improvement of the quality of education provided was noted and areas to be improved further were identified. The researcher submits that TQE can be meaningfully applied in South African schools. The various stakeholders can make contributions to the betterment of schools. Through the application of the principles of the TQE philosophy, it is possible to transform South African schools into institutions where all learners can experience education of true quality. / Educational Leadership and Management / D. Ed. (Educational Management)

This study focused on investigating the significance of peace education to manage institutional conflict at Addis Ababa University, Ethiopia. As conflict is inevitable in all settings, the need for looking at diversified ways of mitigating conflict is paramount and mandatory. Higher education should serve communities and nations in generating solutions on one hand and as well generating educated human power equipped with basic knowledge, skills and required attitude, on the other hand. The situation observed in the study area of AAU and other universities is a concern because the level and magnitude of conflict being experienced in university campuses is increasing. Taking this into consideration, the study employed a qualitative inquiry and collected data from students, academic staff from a variety of departments, the student administration wing student, the Institute of Peace and Security Studies and support staff. The findings of the study tried to identify the nature and cause of conflict. Moreover, it collected data regarding the measures currently taken by the university and as well investigated to what extent peace education can serve as an instrument to manage institutional conflict in AAU. Most of the conflict types were found to be dysfunctional, which involves the affective domain based on the feelings and emotions of the conflicting parties, mainly students to each other. It was injected by ethnic conflict and almost no dialogue is held to resolve the conflicts among them. On the other hand, turbulent situations in the society are enacted at the university, with students entering into conflict demanding their ethnic groups’ democratic and human rights. When conflicts arise, conflict resolving mechanisms are traditional with the university resorting to the use of the external police force with dire consequences such as imprisonment, detainment and even death. The study thus investigated and revealed the potential of peace education as an innovative solution to resolve conflict collaboratively thus satisfying all parties. / Educational Management and Leadership / Ph. D. (Education Leadership and Management)

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