Submitted by César Cardoso (cesarcardoso61@gmail.com) on 2015-07-21T14:58:28Z No. of bitstreams: 1 O OMBUDSMAN BANCÁRIO Uma solução adequada 21.7.pdf: 637202 bytes, checksum: 5da7b3a5b2d9e467836ee528e037493c (MD5) / Approved for entry into archive by Renata de Souza Nascimento (renata.souza@fgv.br) on 2015-07-21T16:47:58Z (GMT) No. of bitstreams: 1 O OMBUDSMAN BANCÁRIO Uma solução adequada 21.7.pdf: 637202 bytes, checksum: 5da7b3a5b2d9e467836ee528e037493c (MD5) / Made available in DSpace on 2015-07-21T17:18:45Z (GMT). No. of bitstreams: 1 O OMBUDSMAN BANCÁRIO Uma solução adequada 21.7.pdf: 637202 bytes, checksum: 5da7b3a5b2d9e467836ee528e037493c (MD5) Previous issue date: 2015-06-18 / A alta taxa de litigância judicial envolvendo bancos e clientes afeta o funcionamento do Poder Judiciário bem como a disponibilidade do crédito e as taxas de juros de forma negativa, por contribuir para a insegurança jurídica no mercado de crédito. Este trabalho busca diagnosticar as causas dessa litigância e os seus efeitos, verificar se o ombudsman bancário pode ser um mecanismo adequado à solução de disputas no setor financeiro, contribuindo para diminuir a litigância judicial. Pretende, também, propor mudanças institucionais, por meio da regulação bancária, que estabeleçam o sistema de ombudsman setorial no Brasil, fixando incentivos e desestímulos, para que ele seja eficiente e apresente resultados mais céleres, em face da realidade brasileira. / The high level of judicial litigation between banks and clients affects the way that Judiciary system works just as the availability of credit and the interest rates in a negative way, due to contributing to a judiciary uncertainty in the credit market. This working paper endeavors to find out the causes of these litigations and their consequences, to verify if the banking ombudsman scheme is an adequate mechanism to solve disputes in the financial sector,contributing to decrease the judicial litigation. It also aims to suggest institutional changes through banking regulation that will establish thesectorial ombudsman scheme in Brazil, using incentives and deterrences, as a way to get an efficient and fast system, in the face of the Brazilian reality.

The thesis aims to assess the impacts of alternative technologies considered an object from the perspective of an investor or contractor. They are sought and assessed the savings in a variety of alternative solutions building structures. Found savings serves investor as an important basis for deciding between different materials or when making a tender for the realization of the construction. The practical part is devoted to assessing the price of material changes and an assessment of the savings when you change the original price of gravel for the price-house.

This diploma deals with the use of decision analysis methods to solve the decision problem of selecting an information system for small business. The theoretical part explains the basic concepts, methods and procedures related to information systems and decision theory, the practical part use methods of the decision analysis and chose the best option and suggest the optimal decision.

The subject of this Master’s thesis was recalculation and design two variants of existing supporting steel structure storey administrative building which is located in the complex of Jihomoravská plynárenská a.s. in the city center of Brno. Dimensions and disposition based on the specifications of the Master‘s thesis. The total height of the structure is 29.46 m and circular platform has a diameter of 16.088 m. The supporting structure of an existing building consists of circumferential lattice structure. The main supporting elements of both variants are columns. Option A has 8 columns. Option B has 16 columns. These two variants were preliminarily designed and statically evaluated. After that was made a comparison of variants, and one was selected for more detailed processing (Option A). This included the calculation of anchorage, draft of mounting joints, technical report and drawing documentation.