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“Brand Management in conjunction with Merger and Acquisition in Theory and Practice – Volvo Car Corporation”Steurenthaler, Jochen January 2009 (has links)
<p><em>Aim:</em> This study deals with Brand Management after acquisitions. Since this subject is still quite unexplored, a case study backed the theoretical review in order to answer the two research questions. Furthermore, the work educes a model which shows the ascendancies that are involved in the field of Brand Management after acquisitions. It is the aim to reveal the necessity of strong branding for acquired companies and the importance of the continuity of their presenting brand values. I hope this paper adds new knowledge in the Brand Management sector in connection with acquisitions and gives the reader a proper understanding about the issue.<sub><em></em></sub></p><p><sub><em>Method:</em> The study occupies a theoretical and an empirical study. The theory<sup> </sup></sub>part presents a selection of theories and models developed by scholars in the field of business administration. While the first research question concerning brand equity after acquisitions is addressed in the theoretical review in chapter 3, the second question regarding brand image is mainly discussed during the empirical part. The data for the latter was primarily obtained by a case study which is a qualitative method and occupies interviews and discussions.</p><p><em>Result:</em> Brand Management has become a key issue for companies and is a sensitive subject in the context of Merger and Acquisition. Hence, it is a challenge for the acquirer and the acquired company to manage control and adapt to the new situation. Brand equity as a key asset of Brand Management is the amount of loyalty a customer has towards a brand and it is certainly influenced by such transactions as M&A. In the real-life comparison of the specific case it proved to be successful for the acquirer to maintain the autonomy of the acquired brand and continue the meaning of the brand. In addition, the loyalty of the customers is of great importance to assure a smooth process of the business operations.</p><p><em>Suggestions for future research: </em>Due to the current situation and constant changes it would be interesting to repeat the study some time in the future for a final conclusion. Furthermore, since the findings for the empirical part of this study are based on a strong acquired brand, it would be interesting to investigate the case of another company of weaker nature, and maybe of a different branch. The high profile of the target firm and its strong brand values had a remarkable influence on the revelations of this study.</p><p><em>Contribution of the thesis: </em>The result of this study helps companies to maintain their brand values during an acquisition. The research adds new knowledge in the brand management sector in connection with acquisitions, and it is useful for companies which are involved in M&A activities.</p><p> </p>
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The viral makes you aware : how is brand association affected by viral marketing through individual networksNilsson, Ida, Svensson, Magnus January 2009 (has links)
<p>Nowadays the internet has become more and more important in today’s technology addicted society. Consumers of today use the internet as a tool to communicate, do shopping and search for information. Hence, the internet has become a convenient way for organizations to reach out to consumers in an easy and cheap way, specially through the tool viral marketing. In this paper we research the phenomenon brand awareness and brand association affected by viral marketing. This is done through two research questions: <em>How does a commercial affect consumers to create a network Viral marketing campaign?</em> And <em>Why do consumers purchase a brand when they are reacting negatively on a commercial?. </em></p><p> </p><p>To answer the research questions we chose a well discussed Swedish commercial from Apoliva as an example, especially since the commercial has received many negative reactions. Based on the commercial, we made a survey on the internet community site Facebook to measure how and why users reacted to the commercial and spread the reactions further; if and how their opinions changed toward the commercial and if and why consumers buy from the brand.</p><p> </p><p>The conclusions we draw from the research questions are that consumers tend to buy a brand although they do not like the commercial related to the brand, since the commercial itself is not of importance and in most cases the consumers do not relate the commercial with the brand. Furthermore, consumers tend to discuss a commercial if it is not a mainstream commercial. Although consumers discuss with their network on the internet, most of the discussion tend to be mouth-to-mouth and the spreading of opinion on the internet is mostly to vent their feelings.</p>
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Brand origin : how does it impact brand awareness and brand imageBaeza, Julia, Ånmo, Caroline January 2010 (has links)
<p>As globalization influences today’s world markets, many brands are becoming international and global. When a brand is in an international market it creates an opportunity for perceived brand origin to influence the consumers. Brand origin effect refers to the different ways that the perceived origin of a brand influences the consumers, for example, the consumer brand equity or purchase behaviour. The purpose of this dissertation is to investigate brand origins effect on brand image and brand awareness. There has been research on this in the past; however, only few of them have focused on emerging markets. Therefore, we will investigate the brand origin effect in emerging markets. The study is performed in Ecuador, and the data is collected through structured interviews within the target population. The dissertation was done in collaboration with the Swedish company Husqvarna. Therefore, it was the brand awareness and image of Husqvarna in particular that was studied. The results of this dissertation indicate that there are relationships between the variables brand origin, brand image and brand awareness. First of all, there were indications that consumers in emerging markets prefer brands from developed countries. The second relationship that the results indicate is that a more positive image of perceived brand origin means a more positive image of brand image. The last relationship is that a more positive image of perceived brand origin, leads to a higher sense of brand awareness. However, it is necessary to mention that none of these relationships could be proven to be significant through statistical testing. As a result of this, this dissertation provides a good foundation for future research where the relationships should be further studied.</p>
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Brand origin : how does it impact brand awareness and brand imageBaeza, Julia, Ånmo, Caroline January 2010 (has links)
As globalization influences today’s world markets, many brands are becoming international and global. When a brand is in an international market it creates an opportunity for perceived brand origin to influence the consumers. Brand origin effect refers to the different ways that the perceived origin of a brand influences the consumers, for example, the consumer brand equity or purchase behaviour. The purpose of this dissertation is to investigate brand origins effect on brand image and brand awareness. There has been research on this in the past; however, only few of them have focused on emerging markets. Therefore, we will investigate the brand origin effect in emerging markets. The study is performed in Ecuador, and the data is collected through structured interviews within the target population. The dissertation was done in collaboration with the Swedish company Husqvarna. Therefore, it was the brand awareness and image of Husqvarna in particular that was studied. The results of this dissertation indicate that there are relationships between the variables brand origin, brand image and brand awareness. First of all, there were indications that consumers in emerging markets prefer brands from developed countries. The second relationship that the results indicate is that a more positive image of perceived brand origin means a more positive image of brand image. The last relationship is that a more positive image of perceived brand origin, leads to a higher sense of brand awareness. However, it is necessary to mention that none of these relationships could be proven to be significant through statistical testing. As a result of this, this dissertation provides a good foundation for future research where the relationships should be further studied.
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Brand Identity & Brand Image : A case study of Apotek HjärtatRosengren, Alexandra, Standoft, Andrea, Sundbrandt, Ann January 2010 (has links)
Background: The Swedish pharmaceutical retailing market was re-regulated in February 2010, which enabled competition. Hence, it has now become important to stand out through having a strong brand. In order for a brand to be strong, the brand identity and the brand image need to be congruent. This study investigates brand awareness, brand identity and brand image in the biggest newly established pharmaceutical retailing company, Apotek Hjärtat. Since brand develops over time, the researchers believe that the newness of the company provides an interesting aspect. Purpose: The aim of this study is to explore if there is a gap between Apotek Hjärtat’s brand identity and brand image. Method: This study uses a mixed method approach. The qualitative method is used in forms of interviews, in order to obtain information concerning the brand identity of Apotek Hjärtat. The quantitative method refers to a survey conducted on the customers of Apotek Hjärtat, which generated information concerning the brand image. Conclusion: Apotek Hjärtat has a strong and coherently communicated brand identity. However, the brand image is not mirroring the brand identity, partly due to the fact that many customers have not yet made up their mind concerning Apotek Hjärtat.
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Segment transition within the Cruise Line Industry : From a perspective of Royal Caribbean InternationalRosén, Mats, Isemo, Erik, Svensson, Alexander January 2008 (has links)
A cruise, meaning a travel on a ship where one visit a number of places is a form of holiday alternative that has grown rapidly the last decade. Royal Caribbean International (RCI) is the largest actor on the Swedish market and is now changing its target market strategy. The company is transitioning its focus from the old traditional more affluent clientele, to target a wider span of customers where the people between 30 and 50 years of age are in focus and have become the main target group. Therefore activities aboard are added to suit these customers specifically. What the authors of this thesis want to find out by using both interviews and questionnaires is whether the general opinion about cruising is coherent with the message that Royal Caribbean International is trying to convey. The authors also want to know if the targeting efforts are optimal when trying to alter people’s mindset and attract a new type of younger customers. According to the performed survey, the brand awareness of RCI was best within the main target group. The most efficient media vehicle in communicating RCI’s brand has been brochures followed by newspapers and word of mouth. Somewhat surprisingly neither TV nor Internet was among top three of the most awareness creating media vehicles. Through these media vehicles RCI tries to convey that younger people are now more in focus. However, people older than 50 are the most positive towards going on a cruise themselves. At the same time the whole population seem to think that cruising is best suited for people older than 50. No matter how old the respondents to the questionnaire were they believed that cruising was better suited for people older than themselves. The population is getting older and the proportion of people over 50 years will increase dramatically compared to younger people within the next decades. Still RCI is focusing on adding activities and market themselves towards a younger group. Family behavior is changing and people tend to start a family later. RCI is therefore targeting families to a greater extent in order to attract the young but at the same time retain the older and proportionally growing customers groups. Cruise prices have decreased and RCI is now more than ever not only targeting more affluent people. It is supposed to be afforded by a wide span. Even so, people tend to think that cruising is better suited for high-income takers. At the same time it is widely associated with luxury, not affordability. Associations to cruising are overall positive but they are not necessarily exactly the ones that RCI is trying to communicate the most. Some perceptions are in line with the message RCI are trying to convey while others are based on the established prejudices that surrounds the cruise line industry and that are hard to erase. Even though people typically see cruising as something positive, they are still according to this study not to any great extent considering going on a cruise.
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The Impact of Viral Marketing on Brand Awareness: The Study of SMEs.Sobtsenko, Olga, Hasic, Ajdin Unknown Date (has links)
Introduction: Mass marketing techniques have dominated the marketing strategies implemented by companies worldwide. Media such as radio, television, newspapers, direct mail etc. were the ones carrying out the message to the large audience. The rapid growth of digital media opened new marketing possibilities for businesses, now the masses can be reached faster and more efficiently. The digital media capabilities can help businesses to spread viral messages to the mass market; like viruses. It is very powerful technique to be used to increase brand awareness of the organization. Problem: As Berthon, Ewing and Napoli (2008) stated in their work that the band awareness literature has focused almost only on large multinational brands, where SMEs were not taken into consideration. Therefore, it is interesting in current study to address the lack of research focused on the use of viral marketing by SMEs to increase their brand awareness. Thus this thesis aims to fulfill this gap in the academic research. Purpose: The purpose of the thesis is to investigate how Small and Medium-size Enterprises use Viral Marketing and what impact it has on their brand awareness, moreover, thesis also aims to identify how SMEs create successful Viral Marketing campaign. Method: The empirical data was collected through three interviewa with the CEOs and owners of organizations located in USA, Belgium and Sweden. There were two phone interviews with representatives of USA and Belgium companies and one face-to-face interview with the respondent from Swedish company. Frame of Reference: Frame of references used in this thesis consists of theories regarding Viral Marketing, Branding and Brand Awareness. The authors have summarized the frame of reference by developing a model that integrates viral marketing and brand awareness. The model will help us out when formulating questions and when analyzing the empirical findings. Conclusion: The authors have come to the conclusion that viral marketing does have an effect on brand awareness, but to different extend for different SMEs. In some SMEs the increased brand awareness is more clear and can be seen immediately, such as increased sales, increased frequency on the webpage and billions of viewers on their video campaign on Youtube, while others only got more friends on Facebook and small increase in sales then before the viral marketing campaign. This study points out that SMEs need to implement as many strategies as possible (slogan, jingle, symbols, slogan), but that is not enough. They also need to be unique, creative and clever when implementing a viral marketing campaign.
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The Meaning of Sponsoring : A study on the motives behind sponsoring a sports team and the following effects on brand awareness.Skovshoved, Fredrik, Roshandel, Salar January 2009 (has links)
Background: Sponsoring is a topic that has always been present but in different forms. Recently however, it has become even more popular and companies today invest small fortunes on becoming sponsors of different events, individuals and teams. However, there is still not much research done within this field, hence we find it interesting to investigate further. Purpose: The purpose of this thesis is to investigate, from a strategic marketing perspective, what a sponsoring organization wants to accomplish by sponsoring a sports team and how it affects brand awareness. Method: In order to solve our purpose, we have conducted a case study concerning HV71 and four of their sponsors, to understand why they have become sponsors, and also to test whether this sponsorship affects brand awareness amongst viewers. This information was gathered by collecting qualitative data to be able to understand the motives behind sponsoring, as well as quantitative data where the aim was to test brand awareness and its affection. The qualitative data was gathered by conducting interviews with four different sponsoring organizations; Kinnarps, Säkra Försäkringar, Elmia and M-Clean Papertech, while the quantitative data was gathered by the use of questionnaires which were handed out to viewers at three different occasions. Conclusion: This thesis shows that there is a common denominator in why to engage in sponsorship within sports amongst the sponsors of HV71 namely, the need for media exposure and getting the brand name out in the market. By possessing various sponsorship rights, varying results of brand exposure and awareness can be achieved. In strategic marketing sponsoring aims at a more long term increase in Brand Awareness.
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The viral makes you aware : how is brand association affected by viral marketing through individual networksNilsson, Ida, Svensson, Magnus January 2009 (has links)
Nowadays the internet has become more and more important in today’s technology addicted society. Consumers of today use the internet as a tool to communicate, do shopping and search for information. Hence, the internet has become a convenient way for organizations to reach out to consumers in an easy and cheap way, specially through the tool viral marketing. In this paper we research the phenomenon brand awareness and brand association affected by viral marketing. This is done through two research questions: How does a commercial affect consumers to create a network Viral marketing campaign? And Why do consumers purchase a brand when they are reacting negatively on a commercial?. To answer the research questions we chose a well discussed Swedish commercial from Apoliva as an example, especially since the commercial has received many negative reactions. Based on the commercial, we made a survey on the internet community site Facebook to measure how and why users reacted to the commercial and spread the reactions further; if and how their opinions changed toward the commercial and if and why consumers buy from the brand. The conclusions we draw from the research questions are that consumers tend to buy a brand although they do not like the commercial related to the brand, since the commercial itself is not of importance and in most cases the consumers do not relate the commercial with the brand. Furthermore, consumers tend to discuss a commercial if it is not a mainstream commercial. Although consumers discuss with their network on the internet, most of the discussion tend to be mouth-to-mouth and the spreading of opinion on the internet is mostly to vent their feelings.
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Marketing communication in a B2B market : a case study of the store interior industryJohansson, Maria, Larsson, Camilla, Hallin, Ida January 2006 (has links)
Background: Today firms are facing increased global competition, and it results in shor-ter product life cycles. The present situation demand firms to focus more on marketing and how to communicate with the customers. In the mar-keting field there has always existed a perceived dichotomy between B2B and B2C markets. It is said that B2B markets must be handled differently than B2C markets. Recently the perceptions have changed and it is said that B2B and B2C markets have more similarities than previously as-sumed, and this might affect the decision about which marketing tools to implement. This could even change the old way of thinking, which states that B2C marketing tools cannot be used effectively in a B2B market. Theories show that brand awareness is of crucial importance in B2C mar-kets. Will the change of market structure make brand awareness equally important in a B2B market? Purpose: The purpose of this thesis is to critically analyze the attitudes towards dif-ferent B2B marketing tools and the possible appropriateness of using B2C marketing tools in a B2B market in order to achieve brand awareness. Method: A qualitative approach has been used in order answer the purpose of the thesis. ROL AB has been used as a case study, and 13 open phone inter-views have been conducted with existing and potential customers of ROL AB. Furthermore, two interviews have been conducted with firms that successfully use B2C marketing tools in B2B markets. Conclusions: The typical characteristics of B2B markets show a tendency to blur. This insinuates that brands are gaining importance in the B2B market. In order to react to this change, B2B firms need to increase their brand awareness. The traditional relational (B2B) marketing tools seems no longer to be suf-ficient to be used alone but now need to be accompanied with transac-tional (B2C) marketing tools.
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