Thesis (MBA)--Stellenbosch University, 2011. / Since the first democratic election in South Africa in 1994, considerable investment has gone into South Africa’s brand. However, this researcher could find no literature on the description of South Africa’s brand personality as perceived by visitors. The purpose of this study is to provide insight into South Africa’s brand personality and encourage researchers to undertake a more in depth study of South Africa’s brand personality. It ultimately aims to assist marketers in differentiating South Africa’s brand and making it more competitive on the world stage. This report also seeks to encourage research in the field of customer service personality frameworks for destinations, based on destination brand personality. The design of this report is qualitative and exploratory. Participants of this study included a group of 15 arbitrarily selected visitors at the International Departure Terminal of Cape Town International Airport. A semi-structured interview was the method used to collect the data. A qualitative analysis included categorising the data according to similar adjectives and descriptions and then determining where best it fits (if at all) with Aaker’s (1997:354) brand personality dimensions. The findings of the research reveal that South Africa’s brand personality can be described in terms of Aaker’s (1997:354) brand personality scale. However, a relatively large number of participants described the personality as immature, contradictory and damaged. The researcher also discovered that there is a weak relationship between the brand personality and the core values of South Africa’s brand as identified by Brand South Africa (Shepherd, 2010a).This led the researcher to conclude that there are deficiencies in South Africa’s brand personality and it is not robust enough to be a sustainable competitive advantage in its current state. This researcher concluded that South Africa’s brand personality has a perceived weakness of inconsistency, is in a developing phase and the perceived personality is not an effective medium through which the country’s core values are being communicated. This research was limited by the relatively low number of participants, the collection of data in one location only and the absence of triangulation. This impacts negatively on the robustness of this research. The data collection also lacked representation across nationalities that would have provided an opportunity to make comparisons of the same. This report is not generalisable and the isolated nature of the research implies that the personality identified cannot be compared with other destination brand personalities to determine its relative strength or weakness. The practical implication of this research is that in identifying visitors’ perceptions of South Africa’s brand personality, marketers can use this information to mitigate the negative perceptions that manifest in the personality and emphasise the positive. The identification of the ‘developing’ nature of South Africa’s brand personality points to an opportunity to shape the brand according to Brand South Africa’s strategic objectives. The finding that traits associated with some of the core values like Ubuntu, Competitiveness and Determination are absent from the personality provides valuable insight into the gap between how the brand is positioned and the perceptions of visitors. The finding of the stereotypical perceptions of African and Western manifesting in the brand personality can be used as valuable insight in a nation branding initiative that aims to change these perceptions. Finally, the brand personality can form the basis of a customer service personality that is unique to South Africa.

Thesis (MBA)--Stellenbosch University, 2013. / The high costs of new product launches have forced consumer magazines globally to launch brand extensions as part of new product strategies. Costs can be reduced radically by using renowned brands and utilising their marketing and distribution competencies. The economic recession and a rapid leaning towards non-print media have caused a sharp drop in advertising as well as consumer spending in the print magazine industry. Nevertheless, tablet devices and ground-breaking technology offers opportunities for traditional media to grow. The product life cycle and the growth-share matrix for a mature brand such as Huisgenoot validate the necessity of new products and brand extensions to remain sustainable. Huisgenoot is the largest magazine in South Africa with a circulation of 281 045, reaching 2.2 million (AMPS 2012, Jul 2011 – Jun 2012) readers on a weekly basis. Publishers felt it necessary to develop a brand extension strategy to leverage the brand even further and to avoid stagnation of the title. However, although profiting from parent brand value sounds promising, the global failure rate of extensions is still great. Extending existing brands and launching new products is crucial to increase profits. Brand extensions address neglected consumer needs and simultaneously confront competition in the market. However, launching new products is costly, risky and time consuming. In 2010, Media24 decided to leverage content, one of its most valuable assets, by introducing additional standalone magazines (line extensions) for one of its strongest brands, Huisgenoot. Are magazines exploiting niche markets catering for the changing needs of the South African consumer and advertiser? What is the impact of Huisgenoot’s standalone titles on the business of Media24 Weekly Magazines in an already competitive consumer magazine market? This research report explores specifically Huisgenoot’s line extensions in order to evaluate if an extension strategy has long-term sustainability for the title or if it is inducing a cannibalisation effect on the core magazine brand. Growth of the extensions will be measured by analysing profit, circulation and point of sale data. A critical analysis of the current extension strategy will also be completed. The report also includes an overview of the South African media landscape, identifies the core brand (parent brand) values of Huisgenoot and includes interviews with important role-players within the publishing business. This was done by conducting a literature overview, completing a reader questionnaire and doing in-depth interviews. The qualitative data was supported by secondary circulation and advertising data. The researcher concludes by making recommendations to ensure sustainability in terms of Huisgenoot’s future line extensions.

Thesis (MBA)--Stellenbosch University, 2015. / ENGLISH ABSTRACT: This study aimed to answer the question whether a change of trade name would affect the brand distinctiveness of MC Design & Contracting. MC Design & Contracting is a small to medium-sized enterprise based in Port Elizabeth, South Africa. The business falls within a segment of the manufacturing sector known as the engineering sector. The business manufactures and installs engineered production facilities and components to industrial markets. As MC Design & Contracting is based in the Eastern Cape where the majority of South African automotive manufacturers are situated, it has a strong reliance on the automotive industry. In an attempt to break this single industry reliance, MC Design & Contracting management has deployed customer diversification strategies. The brand MC Design & Contracting is unique and the business therefore has achieved brand distinctiveness within its industry sector. The customer differentiation strategy requires marketing and sales personnel to target new customers that are not familiar with the business. As a promotional aspect of business-to-business marketing, the element of personal selling plays an important role. The salesforce and marketing personnel felt that the trade name of the business, MC Design & Contracting, was no longer aligned with its customer value proposition. They considered the trade name to be a distraction to the selling and promotions process. In order to assess the impact of a trade name change, MC Design & Contracting’s board requested an independent study dealing with the matter. This study set out to establish the various elements relating to the design of a trade name, including the procedural and legal requirements within a South African context. The ultimate goal of branding is for a business to achieve a degree of ‘uniqueness’ over its competitors. Referred to as ‘brand distinctiveness’, this study explored how trade names relate to brand distinctiveness. The study utilised a qualitative research methodology in the form of semi-structured interviews to gather data from internal and external stakeholders of MC Design & Contracting. The study found that MC Design & Contracting has a distinctive brand, but its trade name is no longer relevant. Furthermore, the study suggests that a change of trade name would affect both brand recognition and brand distinctiveness. The study concludes with recommendations to MC Design & Contracting’s board of directors. The recommendations revolve around the process of selecting an effective trade name that contains an element of distinctiveness. It also deals with the element of brand protection by suggesting the registration of a trademark.

published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Business Administration / Master / Master of Business Administration

<p>Abstract</p><p>Title: Brand exposure in television. A comparison between SVT and TV4 2003 and 2006.</p><p>Number of pages: 57 including appendix</p><p>Author: Axel Victorin</p><p>Period: Spring 2008</p><p>Course: Media and Communication studies C</p><p>University: Division of Media and Communication, Department of Information Science, Uppsala University</p><p>Purpose/aim: The aim of this study is to evaluate the prevalance of brand exposure in Swedish public service television, SVT and TV4. The Swedish public service TV broadcasting company, Sveriges Television (SVT) advertises itself as purveyor of free television, without commercial or political interference. A B-level essay, written some years ago, showed that the SVT policies were not always observed throughout the entire organisation. The aim of this essay is, by using quantitative research, to study whether SVT is letting commercial interests have their say in the programmes by exposing brand names and logotypes.</p><p>Material/method: The study is performed through examining 40 hours of television from SVT and 40 hours from TV4, as reference. TV4 is a Swedish commercially funded broadcaster, working under similar legislation as SVT. A quantitative method has been developed for this study.</p><p>Results: The results of the study shows that while TV4 stays on a fairly steady level concerning brand exposure, brand exposure in SVT has decreased significantly between 2003 and 2006. The reason for this is beleived to be increased awareness of the issue in the SVT organisation, possibly due to product placement being more debated and acknowledged in recent years.</p><p>Keywords: SVT, TV4, product placement, brand name exposure, television, marketing</p>