Masters's thesis deals with the assessment of driving school information system design and its changes.

The work is focused on ECM and representation in the reference model of IT management MBI. The primary objective is to expand and update ECM components in the MBI as objects, tasks which are represented as the business processes related to IT management and the relationships between these objects and tasks. Work provides an detailed overview of the benefits, risks and problems associated with the implementation of the various components of ECM.

The main aim of the diploma thesis on the topic "Application of Balanced Scorecard in a manufacturing company" is to develop a draft of the strategic management Balanced Scorecard system for the company NEZA Pelhřimov, spol. s r.o., which produces stainless steel equipment. The subject of the theoretical part is the strategic management, that is focused on strategic analysis and definition of mission, vision and strategy. The theoretical part deals with explanation of Balanced Scorecard method as well. The practical part starts with strategic analysis of the company. The mission, vision and strategy of the company are designed and the Balanced Score measurements are applied. In the conclusion is created the strategic map.

El presente trabajo consiste en proponer un método que permita formular y evaluar indicadores de Process Mining a través de preguntas relacionadas al funcionamiento de un proceso y permita comprender de manera sencilla las variables del proceso a través de técnicas de Data Visualization. Esta propuesta identifica cuellos de botella y violaciones de políticas de un proceso crítico en una organización de salud, ya que resulta complicado realizar mediciones y análisis para mejorar la calidad y transformación de los procesos en instituciones de atención en el sector salud. Este resultado contribuye a la mejora y optimización de la toma de decisiones por parte del equipo médico del Bloque de Cirugía. Este método está conformado por ocho actividades: 1. Definición de objetivos y preguntas, 2. Extracción de datos, 3. Preprocesamiento de datos, 4. Inspección de registro y patrón, 5. Análisis de Minería de Procesos, 6. Técnicas de Visualización de Datos, 7. Evaluación de resultados y 8. Propuestas de mejora de procesos. / In the present work, we proposed a method that allows us to formulate and evaluate Process Mining indicators through questions related to the process traceability, and to bring about a clear understanding of the process variables through Data Visualization techniques. This proposal identifies bottlenecks and violations of policies that arise due to the difficulty of carrying out measurements and analysis for the improvement of process quality assurance and process transformation. The result contributes to the optimization of decision-making by the medical staff involved in the Surgery Block process. This method is divided into eight fundamental activities: 1. Objectives and question definition, 2. Data extraction, 3. Data preprocessing, 4. Registration and pattern inspection, 5. Process mining analysis, 6. Data visualization techniques, 7. Outcome evaluation, and 8. Process improvement approaches. / Trabajo de investigación

This thesis deals with process analysis selected by the company to build criteria to select a new cashier system and technical means needed for that. First part is focused on theoretical knowledge from the field of information systems, legislation of retail, process and analytical tools to understand the whole topic. In the following section there is a current state of the company being discussed, when besides basic informations there are also analyzes of internal and external influences performed, which company identify better. This section also defines processes to which the cash register is linked and on which basis the criteria for choosing it are set. Finally the suitable candidates for system suppliers and technical equipment are presented. It includes recommendations and economic evaluation that is an integral part of the supplier selection criteria.

This diploma thesis deals with suitable choice of Human Resources control informational system serving a larger technological company. It also contains processing of chosen analysis to identify shortcomings in problematic fields of the company. Obtained pieces of knowledge are used to the solution proposal in context of the issues of choice and following implementation of informational systems into the company.

This Master Thesis deals with the theory of business processes and with the possibilities of their organization and optimization. Each business process describes a flow of documents, finance, pieces of information and tasks from one member of the process to the other. Appropriate structure and coordination of the business processes and understanding of their mutual relations, too, can be seen as same of the most important features of successful modern business. Workflow is a very similar term to business process. Workflow allows its automating and computer processing. On the basis of the thorough business processes analysis of a selected business is the main goal of my work to optimize selected business processes with project management support. In concrete, the project management theory and MS Project 2000 will be used to planning and realization of the intended changes. The minor goal is to propose a partial reengineering of selected business processes by way of ERP system implementation. The new management structure planning of business processes was also proposed and realized by MS Project. The outputs of the MS Project contain partly the total budget of the planned processes reengineering, partly the time sheets with detailed roles and other resources mapping. In conclusion, the total savings are described.

My thesis contains description of the selection process of an information system for the company VAŠ hotel B & B Ltd., which runs VV hotel in Brno. The chosen information system aims to improve current processes which leads to increase the number of accommodated persons. The first part of this thesis describes theoretical background, which I implemented in analytical and practical part of this thesis. The following chapter describes the current situation. As a part of this thesis I did analysis of specified budget for the selection of the information system. The last chapter describes the selection of the information system. In this chapter I’ve specified system requirements and described the whole selection process. The end of this thesis, identifies benefits that comes with it, and this chapter also contains an economic evaluation of the entire proposal.

Abstract Products and services are critical for companies as they create the foundation for companies’ financial success. Twenty per cent of company products typically account for some eighty per cent of sales volume. Nevertheless, the product portfolio decisions — how to strategically renew company product offering — tend to involve emotions, pet products and who-shout-the-loudest mentality while facts, numbers, and quantitative analyses are missing. Profitability is currently measured and reported at a company level, and firms seem unable to measure product-level profitability in a constant way. Consequently, companies are unable to maintain and renew their product portfolio in a strategically or commercially balanced way. The main objective of this study is to provide a data-driven product portfolio management (PPM) concept, which recognises and visualises in real-time and based on facts which company products are concurrently strategic and profitable, and what is the share of them in the product portfolio. This dissertation is a qualitative study to understand the topical area by the means combining literature review, company interviews, observations, and company internal material, to take steps towards data-driven decision-making in PPM. This study indicates that company data assets need to be combined and governed company-widely to realise the full potential of company strategic assets — the DATA. Data must be governed separately from business IT technology and beyond it. Beyond data and technology, the data-driven company culture must be adopted first. The data-driven PPM concept connects key business processes, business IT systems and several concepts, such as productization, product lifecycle management and PPM. The managerial implications include, that the shared understanding of the company products is needed, and the commercial and technical product structures are created accordingly, as they form the backbone of the company business as the skeleton to gather all product-related business-critical information for product-level profitability analysis. Also, product classification for strategic, supportive and non-strategic is needed, since the strategic nature of the product can change during the entire product lifecycle, e.g. due to the technology obsolescence, disruptive innovations by competitors, or for any other reason. / Tiivistelmä Tuotteet ja palvelut ovat yrityksille kriittisiä, sillä ne luovat perustan yritysten taloudelliselle menestykselle. Kaksikymmentä prosenttia yrityksen tuotteista edustaa tyypillisesti noin kahdeksaakymmentä prosenttia myyntimääristä. Siitä huolimatta tuoteporfoliopäätöksiin — kuinka strategisesti uudistetaan yrityksen tuotetarjoomaa — liittyy tunteita, lemmikkituotteita ja kuka-huutaa-kovimmin -mentaliteettia faktojen, numeroiden ja kvantitatiivisten analyysien puuttuessa. Kannattavuutta mitataan ja raportoidaan tällä hetkellä yritystasolla, ja yritykset eivät näyttäisi pystyvän mittaamaan tuotetason kannattavuutta johdonmukaisesti. Tämä estää yrityksiä ylläpitämästä ja uudistamasta tuotevalikoimaansa strategisesti tai kaupallisesti tasapainoisella tavalla. Tämän tutkimuksen päätavoite on tarjota dataohjattu (data-driven) tuoteportfoliohallinnan konsepti, joka tunnistaa ja visualisoi reaaliajassa ja faktapohjaisesti, mitkä yrityksen tuotteet ovat samanaikaisesti strategisia ja kannattavia ja mikä on niiden osuus tuoteportfoliossa. Tämä väitöskirja on laadullinen tutkimus, jossa yhdistyy kirjallisuuskatsaus, yrityshaastattelut, havainnot ja yritysten sisäinen dokumentaatio, joiden pohjalta pyritään kohti dataohjautuvaa päätöksentekoa tuoteportfolion hallinnassa. Tämä tutkimus osoittaa, että yrityksen data assettit on yhdistettävä ja hallittava yrityksenlaajuisesti, jotta yrityksen strategisten assettien — DATAN — potentiaali voidaan hyödyntää kokonaisuudessaan. Data on hallittava erillään yrityksen IT-teknologiasta ja sen yläpuolella. Ennen dataa ja teknologiaa on omaksuttava dataohjattu yrityskulttuuri. Dataohjatun tuoteportfolionhallinnan konsepti yhdistää keskeiset liiketoimintaprosessit, liiketoiminnan IT-järjestelmät ja useita konsepteja, kuten tuotteistaminen, tuotteen elinkaaren hallinta ja tuoteportfolion hallinta. Yhteisymmärrys yrityksen tuotteista ja sekä kaupallisen että teknisen tuoterakenteet luominen vastaavasti on ennakkoedellytys dataohjatulle tuoteportfolion hallinnalle, koska ne muodostavat yrityksen liiketoiminnan selkärangan, joka yhdistää kaikki tuotteisiin liittyvät liiketoimintakriittiset tiedot tuotetason kannattavuuden analysoimiseksi. Lisäksi tarvitaan tuotteiden kategorisointi strategisiin, tukeviin ja ei-strategisiin tuotteisiin, koska tuotteen strateginen luonne voi muuttua tuotteen elinkaaren aikana, johtuen esimerkiksi teknologian vanhenemisesta, kilpailijoiden häiritsevistä innovaatioista tai mistä tahansa muusta syystä.

No description available.