To perform their business activities effectively, organizations rely heavily on the use of information (ISO/IEC TR 13335-2, 1996, p 1). Owens (1998) reiterates this by claiming that all organizations depend on information for their everyday operation and without it business will fail to operate (Owens, 1998, p 1-2). For an organization it means that if the right information is not available at the right time, it can make the difference between profit and loss or success and failure (Royds, 2000, p 2). Information is an asset and just like other important business assets within the organization, it has extreme value to an organization (BS 7799-1, 1999, p 1; Humphreys, Moses & Plate, 1998, p 8). For this reason it has become very important that business information is sufficiently protected. There are many different ways in which information can exist. Information can be printed or written on paper, stored electronically, transmitted electronically or by post, even spoken in conversation or any other way in which knowledge and ideas can be conveyed (URN 99/703, 1999, p. 2; Humphreys, Moses & Plate, 1998, p 8; URN 96/702, 1996, p 3).It is, therefore, critical to protect information, and to ensure that the security of IT (Information Technology) systems within organizations is properly managed. This requirement to protect information is even more important today, since many organizations are internally and externally connected by networks of IT systems (ISO/IEC TR 13335-2, 1996, p 1). Information security is therefore required to assist in the process of controlling and securing of information from accidental or malicious changes, deletions or unauthorized disclosure (Royds, 2000, p 2; URN 96/702, 1996, p 3). By preventing and minimizing the impact of security incidents, information security can ensure business continuity and reduce business damage (Owens, 1998, p 7). Information security in an organization can be regarded as a management opportunity and should become an integral part of the whole management activity of the organization. Obtaining commitment from management is therefore extremely important for effective information security. One way in which management can show their commitment to ensuring information security, is to adopt and enforce a security policy. A security policy ensures that people understand exactly what important role they play in securing information assets.

This thesis examines approaches consultants use to assist organizational leaders in moving strategically towards sustainability. The Framework for Strategic Sustainable Development (FSSD), is examined to understand how one can overcome and address the complex challenges that consultants face in assisting leaders to develop appropriate leadership skills and sustainability knowledge that will allow them to lead their organizations strategically towards sustainability. Two consulting firms located in London are reviewed. From this research, an ideal way of using the FSSD called the Strategic Leadership Training Framework (SLTF) is proposed as a tool to guide and supplement current approaches used by consulting firms to improve their leadership training programs. A gap analysis compares the SLTF and the current approaches used by consultants. The SLTF can be used as a tool to assist consultants to find the gaps between the approaches they use and the SLTF. Finally, emotional intelligence and a definition of sustainability are found to be a key factor for a leader to be successful when moving their organization strategically towards sustainability.

The theme of research of the proposed dissertation is the analysis of the relationship among the abnormal return and the abnormal volume of negotiations of the actions that it composes the index Ibovespa. As subjects are investigated which the dynamic and contemporary relationship between the abnormal return and abnormal volume and enter the volatility of the abnormal return and the abnormal volume, and which the dynamic and contemporary relationship between the return of the action and negotiated volume and enter the volatility of the return and the negotiated volume. As research method grew bibliographical researches and I study of the temporary series of the actions that composed the index Ibovespa on May 30, 2008, treated with the use of regressions multiple behind, with the model GJR-GARCH and with the analysis of causality of Granger. As results the work doesn't allow conclusive statements with relationship the significância of the relationships sees that in some actions the relationship exists in a significant way and in other no, however it shows that the volume can be used as prognostic of the movement of the prices for some actions in matter in traders operations in the use of technical analysis. / O tema de pesquisa da dissertação proposta é a análise da relação entre o retorno anormal e o volume anormal de negociações das ações que compõe o índice Ibovespa. Como questões se investigam qual a relação dinâmica e contemporânea entre o retorno anormal e volume anormal e entre a volatilidade do retorno anormal e o volume anormal, e qual a relação dinâmica e contemporânea entre o retorno da ação e volume negociado e entre a volatilidade do retorno e o volume negociado. Como método de pesquisa desenvolveu-se pesquisas bibliográficas e estudo das séries temporais das ações que compunham o índice Ibovespa em 30 de Maio de 2008, tratadas com o uso de regressões múltiplas defasadas, com o modelo GJR-GARCH e com a análise de causalidade de Granger. Como resultados o trabalho não permite afirmações conclusivas com relação a significância das relações visto que em algumas ações a relação existe de forma significativa e em outras não, porém mostra que o volume pode ser utilizado como prognóstico do movimento dos preços para algumas ações em particular em operações de traders no uso de análise técnica.

Las familias pueden llevar a cabo exitosos casos de emprendimiento pero también sonoros fracasos empresariales. Los consultores Enrique y Yohana Mendoza explican algunas de las claves para su supervivencia y crecimiento.

Magister Legum - LLM / The study focus on child pornography on the Internet as a manifestation of sexual abuse and sexual exploitation of children. The debate centres around the exacerbated effect of child pornography on victims and subsequent effects on the society. Ultimately, the study aims to highlight the various legal and non-legal responses specific to child pornography on the Internet with a view to proffer solutions to African states on how to deal with the problem. The study also lend an African voice to the ongoing debate on how to deal with the problem of child pornography on the Internet. / South Africa

The informal economy in South Africa and other parts of the continent is a safe haven for many who are unable to find jobs in the formal sector of the economy. In the case of South Africa, it is not only the nationals of the country who are striving to survive and generate their income from this sector. Since 1994, the country has experienced a huge influx of immigrants from other parts of the continent some escaping from dire living conditions in their home countries and looking for better life opportunities while many others were forced to migrate from their own countries as a result of political unrest and lack of stability and security. Among these later example is the Somali community who are the subject matter of this study. Many of these mainly African immigrants including Somalis got involved themselves in the informal sector of the South Africa. This has increased the competition in this sector and caused clashes between South Africans and immigrants who were also involved in the sector. This study examines the involvement of the Somali immigrants in South Africa’s informal sector. The study is exploratory in nature and tried to find the surrounding factors that impacted on the involvement of Somalis in the informal economy of Motherwell. The study has found that Somalis who arrived in Motherwell are generally young unmarried men who were attracted to the area mainly because there were affordable business opportunities in the township. Somalis financed their businesses through various resources including their savings from working while working inside and outside South Africa and from the contributions by their families and friends. Despite facing high levels of crime where many Somalis were killed and their property looted, they are still determined to stay in the township. This can be shown by their high level of savings and their intention to invest in the township. Although this research does not aim to be comparative in nature, personal and business characteristics of Somalis as well as South Africans who are also involved in the sector vii were compared. Because of this comparison, it has became clear that though price is an important factor in the business competition between the two groups, it is not the only factor, neither the most important, that creates friction and the shift of loyalty of customers from one side to another. Quality of service, the number of the people working in the business, responsibility towards the area the business serves, the strictness or the leniency towards customers who want to buy but are short of money and many other factors created a friendly atmosphere between the businesses run by the Somalis and their customers. The study showed that some of the Somali as well South African business owners were of this view. Although the vast majority of the Somalis have a minimum level of education, they still contribute positively to the economy of the township and the greater Nelson Mandela Bay. This is done through renting business premises, paying both direct and indirect taxes and taking the business services to remote areas of Motherwell. The study suggests that there is a need to sooth the relationship between the two groups particularly between Somalis and South Africans who are involved in grocery businesses through meetings, seminars, and other get-together activities. This can be done by South African Police Service, Somali Association of South Africa in Korsten, community elders from both sides and other concerned government institutions as well as the academic institutions particularly Nelson Mandela Metropolitan University. The business skills of both groups need to be uplifted in order to maximise their profitability and contribution to the people in the area.

The focus on entrepreneurs as drivers of the economies of nations has catapulted them into the forefront of the local and international marketplace. This has led to a demand for entrepreneurial education and training resulting in a plethora of different and often divergent views. One commonality that has emerged is that entrepreneurship can be taught; although it cannot be taught in conventional and traditional ways. It requires a move from traditional education and training to more enterprising participative and supportive forms of business development. It requires investments of time, resources and support. Incubators are facilities that are engaged with entrepreneurs and offer a variety of support including education and training. This study has assessed the effectiveness of training offered by the Seda Nelson Mandela Bay ICT incubator. There has been limited research undertaken on entrepreneurial education and training in an incubator setting. This study followed the qualitative paradigm. The sample comprised of 10 small businesses at the Seda Nelson Mandela Bay ICT incubator. Empirical data was obtained by interviewing the owners of the small businesses using an interview schedule. Issues such as the most effective training programme, content that it contained, methodology used and quality of the facilitator and applicability of the training programme were explored. The study found that the small businesses were opportunity driven rather than necessity driven and that the incubator served as a bridging facility in moving the businesses from the informal sector to the formal sector. The content of the training programmes was found to be effective when a mix of both theoretical and practical is offered especially with an emphasis on the underlying entrepreneurial themes of confidence, persistence and uncertainty and so on. It also found that training programmes should be linked to the life cycle of the business and address the specific needs of the small business owner. The start-up phase requires very specific training. Most of the facilitators were found to be experienced and empathetic. However, only a few were using a wider range of preferred learning styles favoured by entrepreneurs such as role playing, simulation, brainstorming and problem-solving techniques. The study also found that when generic training programmes are offered there was less recall on the part of the trainees. The management team of the incubator is an important determinant of the success of the incubatees and it is recommended that they need to be well versed in their sector and have good networking skills. There is a strong link between the theoretical and the practical content of training programmes especially where the emphasis is more on the practical content. It is recommended that facilitators pay attention to their relationship with trainees as it is a critical success factor in the training programme. Training programmes offered over a period of time add more value to the incubatee. This might be because of the mentoring and counselling that is available after each training module is completed. Finally, more research needs to be undertaken on the quality and effectiveness of training programmes offered by incubators to small businesses.

The goal of the present thesis is to explore the activity and assess the situation of a private dental office and to propose measures to improve its prosperity. The results of the said analysis and proposals may be utilised by either the current practitioner-entrepreneur or her daughter, a fresh practitioner. It is a partial goal to identify the key specifics of dental practitioner entreprising. In the theoretical part, I focus my attention to the specifics of small and medium businesses and characterise the individual aspects of management, marketing, personal management, and financial management. In the practical part, I apply the gathered theoretical findings in identifying the factors affecting the prosperity of a private dental office and laying down proposals to maintain the current situation and improving it in the future. Some of the proposed measures have already been applied in practice in the course of completion of this diploma thesis.

Bakgrund: Enligt svensk lagstiftning ska alla arbetsgivare bedriva ett systematiskt arbetsmiljöarbete (SAM). Även om majoriteten av arbetsgivare anser att de följer lagens krav, visar såväl arbetsmiljöverkets statistik som empiriska undersökningar att detta inte alltid är fallet. Brist på tid, pengar och kunskap är de främsta förklaringarna till företagares oförmåga att bedriva ett fungerande SAM. Speciellt småföretagen har det svårt att uppfylla kraven. Vissa företag lyckas dock ovanligt bra med SAM, men om dessa goda exempel finns det lite forskning. Syfte: Studiens syfte var att undersöka och beskriva arbetsmiljöansvarigas attityder till systematiskt arbetsmiljöarbete (SAM), på företag som bedriver ett fungerande SAM. Metod: Studien tillämpade en kvalitativ tvärsnittdesign. Semi-strukturerade intervjuer genomfördes med sex arbetsmiljöansvariga från fyra småföretag (<50 anställda). Datamaterialet analyserades genom metoden kvalitativ innehållsanalys. Resultat och slutsats: Undersökningen resulterade i huvudtemat att ett systematiskt arbetsmiljöarbete är en investering som ger många fördelar för företaget och anställda, men kräver anpassning efter företagets upplevda behov. Huvudtemat konstruerades utifrån fem identifierade sub-kategorier: ”SAM skapar en god image”, ”SAM är en konkurrensfaktor”, ”SAM är lönsamt för företaget och de anställda”, ”SAM är en dyr och tidskrävande investering” och ”SAM kan och måste anpassas till den egna verksamhetens behov”. Studiens slutsats var att de arbetsmiljöansvarigas attityder till SAM präglas av att det ger positiva effekter framförallt för företaget och även för de anställda. För att det ska fungera måste det anpassas till de egna företagets upplevda behov. Uppfattas behovet vara att förbättra arbetsmiljön anpassas SAM därefter, så att det blir en del av kvalitetsstyrningen. Uppfattas behovet framförallt vara att ge en god image och öka konkurrenskraften anpassas SAM så att kraven uppfylls, men attityden är att det egentligen inte är nödvändigt då den egna arbetsmiljön uppfattas som väldigt bra. / Background: According to Swedish legislation, all employers must conduct a systematic work environment management (SAM). Although most employers consider that they comply with the law's requirements, both statistics from the Swedish Work Environment Authority and empirical studies show that this is not always the case. Lack of time, money and knowledge are the most common explanations for entrepreneurs' inability to conduct a functioning SAM. Especially the small businesses have problems to meet the requirements. However, some companies are doing very well with SAM, but for those good examples there is little research. Purpose: The purpose of the study was to investigate and describe the attitudes of work environment managers, to systematic work environment management (SAM), on companies operating a functioning SAM. Method: The study applied a qualitative cross-sectional design. Semi-structured interviews were conducted with six work environment managers from four small businesses (<50 employees). The data was analyzed by qualitative content analysis. Result and conclusion: The study resulted in the main theme that systematic work environment work is an investment that provides many benefits for the company and employees, but requires adaptation to the company's perceived needs. The main theme was constructed from five identified sub-categories: "SAM creates a good image", "SAM is a competitive factor", "SAM is profitable for the company and employees", "SAM is an expensive and time-consuming investment" and "SAM can and Must be adapted to the company needs". The study concluded that the attitudes of the work environment managers to SAM are characterized by positive effects primarily for the company but also for the employees. For SAM to work, it must be adapted to the company perceived needs. If the perceived need is to improve the work environment, SAM is subsequently adapted to become part of quality management. If the need is seen above all to become a good image and to increase competitiveness, SAM is adapted to meet the requirements, but the attitude is that it is not necessary when the own working environment is perceived as very good.

This thesis deals with a specific area of cloud computing - Enterprise Content Management services and their adoption among small and medium-sized businesses. The main goal is to identify and analyse factors affecting the expansion of cloud ECM services among SMBs. Secondary goals include definition of basic concepts, introduction of benefits and risks, definition of a suitable category, presentation of several products from this category, analysis of cloud computing adoption surveys, identification and analysis of main adoption barriers, description of products with focus on identified barriers and compilation of a set of recommendations for cloud service providers. These goals were achieved by studying literature, searching and analyzing cloud computing adoption surveys and consulting with professionals. This thesis contributes to the field with mapping of real world companies' opinions into practical recommendations for cloud computing vendors. Other contributions include definition of product parameters that are important when making a cloud ECM adoption decision, presentation of current market situation and how individual producers deal with main customers' barriers. Benefits for customers include cloud ECM market overview and showing which facts are worth their notice.