<p>Företag verkar i en omvärld med snabb teknisk utveckling. Ett led i denna utveckling är att automatisera inköpsprocessen med olika IT lösningar. Nya koncept och elektroniska lösningar efterfrågas konstant av företagen för att kunna uppnå mer effektivitet i inköpsprocessen, känt som E-procurement management. Detta koncept har blivit allmänt utbrett i fordonsindustrin, vilket har sin orsak i att en bil är en system produkt med 20 000 beståndsdelar och där av många transaktioner vid inköp av dessa delar. För att kunna automatisera inköpsprocessen måste företaget undersöka och analysera vilka nya tekniska lösningar och vilka elektroniska hjälpmedel som finns. Med hänsyn till detta avser denna studie att fokusera på att analysera hur en inköpsprocess i fordonsindustrin kan automatiseras. Författarna har valt att titta närmare på tre olika elektroniska hjälpmedel. Därtill kommer studien innehålla att analysera vilken inverkan en viss produkt och leverantörs typ har på val av elektroniska lösningar. En annan väsentlig fråga som också kommer att diksuteras är hur vid en automatisering av inköpsprocessen påverkar leverantörsrelationen. Dessa frågor kommer att innebära att studera både köparen´s och säljaren´s perspektiv.</p><p>Syftet med denna uppsats är att analysera hur en inköpsprocess i strategiska relationer i bilindustrin kan automatiseras, med hänsyn tagen till vilken typ av produkt och leverantör beträffande val elektroniska hjälpmedel. Vi kommer också studera den eventuella påverkan på kund - leverantör förhållandet som en automatisering kan leda till. För studien har en kvalitativ metod använts, detta för att få en mer precis och djupare kunskap i hur kund- leverantör relationen påverkas vid en automatisering. Författarna har genomfört intervjuer hos ett stort biltillverknings företag i Sverige, och med tre av deras leverantörer.</p><p>Studien visade på att där finns ett flertal områden i inköpsprocessen som kan effektivieras. Två drivare har konstaterats som möjliga lösningar : Covisint och web-EDI. Vidare är det möjligt att dra slutsatsen att en automatisering av inköpsprocessen påverkar leverantörsrelationen. Författarna har dragit slutsatsen att företag inte bör rusa in i en automatisering, istället måste uppmärksamheten riktas till frågan om i vilken grad av automatisering som kan tillåtas utan att det får en negativ inverkan på relationen. Vidare bör företaget grundligt studera vilken elektronisk lösning som är mest passande, därtill med hänsyn till vilken typ av produkt och leverantör det handlar om.</p> / <p>Companies operate in a changing world with rapid technological development. Automation of the purchasing process in companies by means of electronic solutions is in line with this development. Companies constantly demand new concepts and electronic solutions in order to make the purchasing process more efficient, known as E-procurement management. This concept has become widespread in the automotive industry owing to that a car is a system product that on average consists of 20 000 parts, and consequently many transactions when purchasing these products. However, to be able to automate the purchasing process the company has to explore and analyze what new technology solutions there are. With regard to this, the study will focus to analyze how a purchasing process in the automotive industry can be automated. The authors have chosen to look deeper into three different electronic solutions. Thereto the study will examine what impact a certain type of product and supplier has concerning electronic solution. Additionally, how the buyer-supplier relationship is affected of automation is a fundamental question when considering automation, and will therefore be discussed in the study. These questions will concern to study both the buyer’s and the supplier’s perspective.</p><p>The purpose of this thesis is to analyse how a purchasing process can be automated in strategic relationships in the automotive industry, thereto taking product and supplier type into consideration concerning electronic solutions. We will also study the possible effect on the buyer-supplier relationship of automation. A qualitative method has been employed, in order to get a more precise and deep knowledge of the subject. The authors have conducted interviews with respondents working at a large car manufacturing company in Sweden, and with three suppliers to this company.</p><p>The study found that there are several areas in the purchasing process that still can be more efficient. Two technological drivers have been outlined as potential solutions: Covisint and web-EDI. Moreover, it is possible to conclude that an automation of a purchasing process will have an effect on the buyer-supplier relationship. The authors have drawn the conclusion that companies should not rush into things such as an automation. Much attention should be paid to the question what degree of an automation that can be allowed before it will have a negative effect on the relationship. Moreover, they should thoroughly study on what electronic solution is most suitable, thereto with consideration to what type of product and supplier one is dealing with.</p>

During the last decades, the competition changed from taking place between individual companies to take place between supply chains. As a natural consequence, the importance of buyer-supplier relationships (BSRs) increased since both actors need to work together (Dyer &amp; Singh, 1998; Kannan &amp; Choon Tan, 2006). During a seminar provided by the Swedish trade and employers’ association Trä- och Möbelföretagen (TMF), companies within the Swedish furniture industry revealed the BSR management to be deficient from time to time, where price focus has increased from the producer side. Whereas the suppliers stressed the disinterest to compete on price, the authors formulated the purpose of this thesis as: To investigate how the furniture industry can further develop the management of BSRs for the benefit of both producers and suppliers within the industry segment. To fulfill the purpose, the authors have conducted an observation, interviews and distributed a survey to both producers and suppliers of the studied industry segment, design- and office furniture. The aim was to holistically understand how the BSRs are currently managed, and from the current state provide improvement suggestions. The analysis of the collected data highlights that the problems perceived by the companies are not as wide-ranging as first indicated, but there are rather small-scale changes that need to be done in order to improve the BSR management. The suggested improvements that need to be considered were drafted from earlier theories and merged into a single BSR framework. However, a BSR development model, suggesting that the furniture industry could beneficially manage the BSRs more strategically, also accompanies the BSR framework. The authors conclude that in order for companies to manage BSRs more strategically, the main focus needs to shift from price towards flexibility, long-term commitment and co-development. Only by shifting focus from transactional BSRs towards collaborative BSRs, the authors argue the furniture industry can realize the domestic BSRs’ full potential.

Företag verkar i en omvärld med snabb teknisk utveckling. Ett led i denna utveckling är att automatisera inköpsprocessen med olika IT lösningar. Nya koncept och elektroniska lösningar efterfrågas konstant av företagen för att kunna uppnå mer effektivitet i inköpsprocessen, känt som E-procurement management. Detta koncept har blivit allmänt utbrett i fordonsindustrin, vilket har sin orsak i att en bil är en system produkt med 20 000 beståndsdelar och där av många transaktioner vid inköp av dessa delar. För att kunna automatisera inköpsprocessen måste företaget undersöka och analysera vilka nya tekniska lösningar och vilka elektroniska hjälpmedel som finns. Med hänsyn till detta avser denna studie att fokusera på att analysera hur en inköpsprocess i fordonsindustrin kan automatiseras. Författarna har valt att titta närmare på tre olika elektroniska hjälpmedel. Därtill kommer studien innehålla att analysera vilken inverkan en viss produkt och leverantörs typ har på val av elektroniska lösningar. En annan väsentlig fråga som också kommer att diksuteras är hur vid en automatisering av inköpsprocessen påverkar leverantörsrelationen. Dessa frågor kommer att innebära att studera både köparen´s och säljaren´s perspektiv. Syftet med denna uppsats är att analysera hur en inköpsprocess i strategiska relationer i bilindustrin kan automatiseras, med hänsyn tagen till vilken typ av produkt och leverantör beträffande val elektroniska hjälpmedel. Vi kommer också studera den eventuella påverkan på kund - leverantör förhållandet som en automatisering kan leda till. För studien har en kvalitativ metod använts, detta för att få en mer precis och djupare kunskap i hur kund- leverantör relationen påverkas vid en automatisering. Författarna har genomfört intervjuer hos ett stort biltillverknings företag i Sverige, och med tre av deras leverantörer. Studien visade på att där finns ett flertal områden i inköpsprocessen som kan effektivieras. Två drivare har konstaterats som möjliga lösningar : Covisint och web-EDI. Vidare är det möjligt att dra slutsatsen att en automatisering av inköpsprocessen påverkar leverantörsrelationen. Författarna har dragit slutsatsen att företag inte bör rusa in i en automatisering, istället måste uppmärksamheten riktas till frågan om i vilken grad av automatisering som kan tillåtas utan att det får en negativ inverkan på relationen. Vidare bör företaget grundligt studera vilken elektronisk lösning som är mest passande, därtill med hänsyn till vilken typ av produkt och leverantör det handlar om. / Companies operate in a changing world with rapid technological development. Automation of the purchasing process in companies by means of electronic solutions is in line with this development. Companies constantly demand new concepts and electronic solutions in order to make the purchasing process more efficient, known as E-procurement management. This concept has become widespread in the automotive industry owing to that a car is a system product that on average consists of 20 000 parts, and consequently many transactions when purchasing these products. However, to be able to automate the purchasing process the company has to explore and analyze what new technology solutions there are. With regard to this, the study will focus to analyze how a purchasing process in the automotive industry can be automated. The authors have chosen to look deeper into three different electronic solutions. Thereto the study will examine what impact a certain type of product and supplier has concerning electronic solution. Additionally, how the buyer-supplier relationship is affected of automation is a fundamental question when considering automation, and will therefore be discussed in the study. These questions will concern to study both the buyer’s and the supplier’s perspective. The purpose of this thesis is to analyse how a purchasing process can be automated in strategic relationships in the automotive industry, thereto taking product and supplier type into consideration concerning electronic solutions. We will also study the possible effect on the buyer-supplier relationship of automation. A qualitative method has been employed, in order to get a more precise and deep knowledge of the subject. The authors have conducted interviews with respondents working at a large car manufacturing company in Sweden, and with three suppliers to this company. The study found that there are several areas in the purchasing process that still can be more efficient. Two technological drivers have been outlined as potential solutions: Covisint and web-EDI. Moreover, it is possible to conclude that an automation of a purchasing process will have an effect on the buyer-supplier relationship. The authors have drawn the conclusion that companies should not rush into things such as an automation. Much attention should be paid to the question what degree of an automation that can be allowed before it will have a negative effect on the relationship. Moreover, they should thoroughly study on what electronic solution is most suitable, thereto with consideration to what type of product and supplier one is dealing with.

Exit is an inevitable part of any business relationship. However, despite its importance, exit in buyer–supplier relationships is still a poorly understood phenomenon. Building on previous studies, this thesis addressed these concerns by empirically: a) identifying the economic and social antecedents that influence the exit decision; and b) validating how the antecedents of exit are related with the choice of exit strategies. To achieve these objectives, first, a systematic literature review was conducted to identify 82 studies that documented existing research on exit in buyer–supplier relationships. Second, informed by Transaction Cost Economics and Social Exchange Theory, a set of 88 testable hypotheses was developed and a survey captured data from 505 recently terminated relationships involving UK based firms. Finally, for data analysis, statistical techniques were employed including: a) analysis of variance; b) independent sample t–tests; c) multiple logistic regression; and d) multi–nomial logistic regression. The empirical findings of this thesis validated that: a) there are 8 economic and 14 social antecedents that influence the exit decision; b) lending support to extant research on exit, 57 hypotheses were accepted; c) 12 multiple logit models confirmed the relationship between a set of antecedents and exit strategies; and d) 6 multinomial logit models validated the relationship between a set of antecedents and a choice of one exit strategy over another. The results suggest that the influence of antecedents on the choice of exit strategies was subject to how the antecedents were analysed. The contributions of this research to Supply Chain Management literature are that we know now: a) which economic and social antecedents influence the exit decision; b) how individual antecedents affect exit strategies; c) how antecedents combine to affect exit strategies; and d) how antecedents combine to affect the choice of one exit strategy over another. This work provides an exit management tool box comprising a combination of data collection instrument, empirically derived framework and models that enables the managers to timely review the strength and weaknesses of their business relationships and their management processes.

No description available.

The competitive market of today is characterized by globalization, because of that organizations increased demands from customers on the services as well as on product. In other word, the customer is focusing on buying the service in same way as they buy products. For that the trust in relationships is considered as an important and effective factor when the business to business partners want to achieve growth profitability, and long term time. In order to reach high trust in relationships between customers and suppliers, ability to measure trust in relationships and to improve it is important. One to know how to be able to follow up the trust in the relationships between customers and suppliers, maintain and develop relationships for as long as possible in order to reach the company's goals. The first step in the project was data collection via an email survey and by direct contact with those companies by phone. Then the data was used to make an analysis by comports the results with pervious theories. The analysis enabled to identify the different types of factors which makes the trust in relationships more strong and stable .In the last chapters results are discussed and it was found that the each company has its own way to follow up the relationships to maintain the trust in relationships for longer  time to a achieve their goals and profit. The conclusions are each company have different way of measuring and regardless of which indicators are used for measuring the trust in relationships between the customer and service supplier, they must be  linked directly to the organization's  goals to maintain and  continuity relationships for as long as possible in order to reach the company's goals. The effective trust is important factor which lead to the partners feeling they belong to each other’s which the relationships between them  take a partner form which lead to long term time and profitable relationships and strong trust in relationships.

Companies operate in a changing world with rapid technological development. Automation of the purchasing process in companies by means of electronic solutions is in line with this development. Companies constantly demand new concepts and electronic solutions in or-der to make the purchasing process more efficient, known as E-procurement management. This concept has become widespread in the automotive industry owing to that a car is a system product that on average consists of 20 000 parts, and consequently many transac-tions when purchasing these products. However, to be able to automate the purchasing process the company has to explore and analyze what new technology solutions there are. With regard to this, the study will focus to analyze how a purchasing process in the auto-motive industry can be automated. The authors have chosen to look deeper into three dif-ferent electronic solutions. Thereto the study will examine what impact a certain type of product and supplier has concerning electronic solution. Additionally, how the buyer-supplier relationship is affected of automation is a fundamental question when considering automation, and will therefore be discussed in the study. These questions will concern to study both the buyer’s and the supplier’s perspective. The purpose of this thesis is to analyse how a purchasing process can be automated in stra-tegic relationships in the automotive industry, thereto taking product and supplier type into consideration concerning electronic solutions. We will also study the possible effect on the buyer-supplier relationship of automation. A qualitative method has been employed, in or-der to get a more precise and deep knowledge of the subject. The authors have conducted interviews with respondents working at a large car manufacturing company in Sweden, and with three suppliers to this company. The study found that there are several areas in the purchasing process that still can be more efficient. Two technological drivers have been outlined as potential solutions: Covisint and web-EDI. Moreover, it is possible to conclude that an automation of a purchasing process will have an effect on the buyer-supplier relationship. The authors have drawn the conclusion that companies should not rush into things such as an automation. Much attention should be paid to the question what degree of an automation that can be allowed before it will have a negative effect on the relationship. Moreover, they should thoroughly study on what electronic solution is most suitable, thereto with consideration to what type of product and supplier one is dealing with. / Företag verkar i en omvärld med snabb teknisk utveckling. Ett led i denna utveckling är att automatisera inköpsprocessen med olika IT lösningar. Nya koncept och elektroniska lös-ningar efterfrågas konstant av företagen för att kunna uppnå mer effektivitet i inköpspro-cessen, känt som E-procurement management. Detta koncept har blivit allmänt utbrett i fordonsindustrin, vilket har sin orsak i att en bil är en system produkt med 20 000 be-ståndsdelar och där av många transaktioner vid inköp av dessa delar. För att kunna automa-tisera inköpsprocessen måste företaget undersöka och analysera vilka nya tekniska lösningar och vilka elektroniska hjälpmedel som finns. Med hänsyn till detta avser denna studie att fokusera på att analysera hur en inköpsprocess i fordonsindustrin kan automatiseras. För-fattarna har valt att titta närmare på tre olika elektroniska hjälpmedel. Därtill kommer stu-dien innehålla att analysera vilken inverkan en viss produkt och leverantörs typ har på val av elektroniska lösningar. En annan väsentlig fråga som också kommer att diksuteras är hur vid en automatisering av inköpsprocessen påverkar leverantörsrelationen. Dessa frågor kommer att innebära att studera både köparen´s och säljaren´s perspektiv. Syftet med denna uppsats är att analysera hur en inköpsprocess i strategiska relationer i bil-industrin kan automatiseras, med hänsyn tagen till vilken typ av produkt och leverantör be-träffande val elektroniska hjälpmedel. Vi kommer också studera den eventuella påverkan på kund - leverantör förhållandet som en automatisering kan leda till. För studien har en kva-litativ metod använts, detta för att få en mer precis och djupare kunskap i hur kund- leve-rantör relationen påverkas vid en automatisering. Författarna har genomfört intervjuer hos ett stort biltillverknings företag i Sverige, och med tre av deras leverantörer. Studien visade på att där finns ett flertal områden i inköpsprocessen som kan effektivieras. Två drivare har konstaterats som möjliga lösningar : Covisint och web-EDI. Vidare är det möjligt att dra slutsatsen att en automatisering av inköpsprocessen påverkar leverantörsrelationen. Författarna har dragit slutsatsen att företag inte bör rusa in i en automatisering, istället måste uppmärksamheten riktas till frågan om i vilken grad av automatisering som kan tillåtas utan att det får en negativ inverkan på relationen. Vidare bör företaget grundligt studera vilken elektronisk lösning som är mest passande, därtill med hänsyn till vilken typ av produkt och leverantör det handlar om.

<p>Companies operate in a changing world with rapid technological development. Automation of the purchasing process in companies by means of electronic solutions is in line with this development. Companies constantly demand new concepts and electronic solutions in or-der to make the purchasing process more efficient, known as E-procurement management. This concept has become widespread in the automotive industry owing to that a car is a system product that on average consists of 20 000 parts, and consequently many transac-tions when purchasing these products. However, to be able to automate the purchasing process the company has to explore and analyze what new technology solutions there are. With regard to this, the study will focus to analyze how a purchasing process in the auto-motive industry can be automated. The authors have chosen to look deeper into three dif-ferent electronic solutions. Thereto the study will examine what impact a certain type of product and supplier has concerning electronic solution. Additionally, how the buyer-supplier relationship is affected of automation is a fundamental question when considering automation, and will therefore be discussed in the study. These questions will concern to study both the buyer’s and the supplier’s perspective.</p><p>The purpose of this thesis is to analyse how a purchasing process can be automated in stra-tegic relationships in the automotive industry, thereto taking product and supplier type into consideration concerning electronic solutions. We will also study the possible effect on the buyer-supplier relationship of automation. A qualitative method has been employed, in or-der to get a more precise and deep knowledge of the subject. The authors have conducted interviews with respondents working at a large car manufacturing company in Sweden, and with three suppliers to this company.</p><p>The study found that there are several areas in the purchasing process that still can be more efficient. Two technological drivers have been outlined as potential solutions: Covisint and web-EDI. Moreover, it is possible to conclude that an automation of a purchasing process will have an effect on the buyer-supplier relationship. The authors have drawn the conclusion that companies should not rush into things such as an automation. Much attention should be paid to the question what degree of an automation that can be allowed before it will have a negative effect on the relationship. Moreover, they should thoroughly study on what electronic solution is most suitable, thereto with consideration to what type of product and supplier one is dealing with.</p> / <p>Företag verkar i en omvärld med snabb teknisk utveckling. Ett led i denna utveckling är att automatisera inköpsprocessen med olika IT lösningar. Nya koncept och elektroniska lös-ningar efterfrågas konstant av företagen för att kunna uppnå mer effektivitet i inköpspro-cessen, känt som E-procurement management. Detta koncept har blivit allmänt utbrett i fordonsindustrin, vilket har sin orsak i att en bil är en system produkt med 20 000 be-ståndsdelar och där av många transaktioner vid inköp av dessa delar. För att kunna automa-tisera inköpsprocessen måste företaget undersöka och analysera vilka nya tekniska lösningar och vilka elektroniska hjälpmedel som finns. Med hänsyn till detta avser denna studie att fokusera på att analysera hur en inköpsprocess i fordonsindustrin kan automatiseras. För-fattarna har valt att titta närmare på tre olika elektroniska hjälpmedel. Därtill kommer stu-dien innehålla att analysera vilken inverkan en viss produkt och leverantörs typ har på val av elektroniska lösningar. En annan väsentlig fråga som också kommer att diksuteras är hur vid en automatisering av inköpsprocessen påverkar leverantörsrelationen. Dessa frågor kommer att innebära att studera både köparen´s och säljaren´s perspektiv.</p><p>Syftet med denna uppsats är att analysera hur en inköpsprocess i strategiska relationer i bil-industrin kan automatiseras, med hänsyn tagen till vilken typ av produkt och leverantör be-träffande val elektroniska hjälpmedel. Vi kommer också studera den eventuella påverkan på kund - leverantör förhållandet som en automatisering kan leda till. För studien har en kva-litativ metod använts, detta för att få en mer precis och djupare kunskap i hur kund- leve-rantör relationen påverkas vid en automatisering. Författarna har genomfört intervjuer hos ett stort biltillverknings företag i Sverige, och med tre av deras leverantörer.</p><p>Studien visade på att där finns ett flertal områden i inköpsprocessen som kan effektivieras. Två drivare har konstaterats som möjliga lösningar : Covisint och web-EDI. Vidare är det möjligt att dra slutsatsen att en automatisering av inköpsprocessen påverkar leverantörsrelationen. Författarna har dragit slutsatsen att företag inte bör rusa in i en automatisering, istället måste uppmärksamheten riktas till frågan om i vilken grad av automatisering som kan tillåtas utan att det får en negativ inverkan på relationen. Vidare bör företaget grundligt studera vilken elektronisk lösning som är mest passande, därtill med hänsyn till vilken typ av produkt och leverantör det handlar om.</p>

Background: Business relationships between buyers and suppliers are of great importance to maintain a profitable and beneficial business environment. Every organization’s relationship characteristics vary and are influenced by various factors, including environmental conditions and competitors in the market. Also, Brexit is an event that brings uncertainty to these relationships. It is unknown how Brexit will affect the business environment and it is, therefore, necessary to investigate Brexit’s effect on buyer-supplier relationships. The research of Brexit could contribute with valuable insightsfor both companies and policymakers since it will demonstrate the way Brexit has influenced buyer-supplier relationships and companies' responses to the event.  Purpose: The purpose of this paper is to examine the relationships between buyers and suppliers in the EU and the British market under the effect of Brexit. The supplier-buyer relationship will be focused on EU buyers and British suppliers, which will illustrate the adaptations and changes companies in the EU are facing regarding their relationships. Further on, the relevance of this paper will be highlighted through the long-debated case of Brexit. Method: The research is a qualitative study that follows a case study frame of logic. Data has been collected through semi-structured interviews with a sample of three individuals with a purchasing background. The empirical findings were analysed through a logic of thematic analysis using the Bensaou (1999) buyer-supplier relationships portfolio model as an analysis tool. Conclusion:  The analyses have found that there is no change experienced in the current buyer-supplier relationship characteristics due to Brexit. The participants expect to have some influence on their cost in the future which then may affect their product category. Otherwise, the EU buyers have not changed their outlook on their UK suppliers because of Brexit and for the time being continue their business as usual.

In recent years, the concept of sustainability has increased of importance and customers today are more aware of the implications of not being sustainable. As of the increased awareness, customers are demanding more sustainable practices from retailers, which leads to them communicating this further down the supply chain. Therefore, the purpose of this thesis has been to examine and understand how retailers together with their suppliers in the furniture and interior retail industry co-create a more sustainable supply chain through the Corporate Social Responsibility framework, and to identify what kind of facilitators and barriers that appear in co-creation of CSR between buyers and suppliers. The empirical findings were obtained using a qualitative multiple case study of seven furniture and interior retailers originated from Sweden through semi-structured interviews. The findings were then analyzed and discussed with the presented literature to identify how they were similar or different. The conclusion of this thesis shows that buyers somewhat are engaged in co-creation with their suppliers, although there is no unified answer for how, as the level of involvement, why involved and in which function they are involved are highly different among the cases. A common theme throughout the findings indicated that the more responsible the company is, the more developed they are in their buyer-supplier relationships. Although, the co-creation level of a relationship was found to be ambiguous due to its unexplored nature of the B2B market. Furthermore, the thesis identified both some general and more specific facilitators and barriers that could be used as a guide for future co-creating activities for the implemewntation of CSR in the retail supply chain.