A globalização dos mercados e a crescente competitividade internacional nas duas últimas décadas proporcionaram a entrada de empresas no mercado, dentre as quais estão as pequenas empresas. Notadamente reconhecidas por sua importância social e econômica, as pequenas empresas dos setores da indústria, do comércio e de serviços são, em termos numéricos, a grande maioria das empresas no Brasil. Dada a importância deste objeto de estudo, a presente pesquisa possui como objetivo geral explorar a relação entre a orientação para a inovação e os padrões de internacionalização de pequenas e médias empresas (PMEs). Para a concretização deste objetivo principal, três objetivos específicos são traçados, sendo estes o estudo das capacidades dinâmicas para a inovação de PMEs de base tecnológica brasileiras, o estudo do processo e dos padrões de internacionalização deste grupo de empresas e o estudo da relação entre estes dois objetivos específicos. As capacidades dinâmicas para a inovação direcionam o desenvolvimento de inovações tecnológicas, quais sejam, inovações em produtos, processos e serviços, e também sustentam o desenvolvimento de inovações não-tecnológicas, em outras palavras, as inovações de Marketing e organizacionais. As capacidades dinâmicas também impactam positivamente na competitividade das pequenas empresas nos mercados domésticos e internacionais. A fundamentação teórica desta pesquisa reside nas Teorias de Internacionalização, fundamentando-se nos Modelos de Internacionalização, e nas Teorias de Inovação, referindo-se às Capacidades Dinâmicas para a Inovação. Com o intuito de melhor compreender o objeto de pesquisa, para cada um dos temas existem tópicos que apresentam as PMEs. A diversidade setorial das empresas participantes da pesquisa contribuiu para a magnitude de resultados sobre as capacidades dinâmicas para a inovação de PMEs brasileiras, assim como para a identificação de seus padrões de internacionalização. A partir de um estudo qualitativo, as análises mostram que as PMEs brasileiras buscam se diferenciar através da inovação em seus mercados de atuação internacionais. Com relação aos padrões de internacionalização das PMEs brasileiras, estes se diferem, em alguns parâmetros, ao apresentado na literatura. Portanto, a análise das capacidades dinâmicas para a inovação mostra que as pequenas empresas brasileiras possuem elevado potencial para o desenvolvimento da inovação. Sobre a internacionalização, as PMEs do estudo apresentam padrões específicos de internacionalização, necessitando, assim, de aproximações em relação aos parâmetros apresentados na literatura. Como contribuições acadêmicas, a pesquisa apresenta a análise das capacidades dinâmicas para a inovação relacionadas ao padrão de internacionalização das PMEs brasileiras, apresentando variáveis emergentes aos temas de pesquisa. Por fim, como contribuições gerenciais, a análise dos casos permite verificar como as PMEs buscam se posicionar competitivamente nos mercados internacionais. / The globalization of markets and the growing international competitiveness in the last two decades have provided the entry of firms in the market, among which are small businesses. Notably recognized for their social and economic importance, small businesses from the industry, the commerce and the services sectors are, in numerical terms, the vast majority of companies in Brazil. Given the importance of this object of study, this research has as general objective to explore the relationship between the innovation orientation and the internationalization patterns of small and medium enterprises (SMEs). To achieve this general objective, three specific objectives are set, which are the study of dynamic capabilities for innovation of Brazilian technology-based SMEs, the study of the internationalization process and the internationalization patterns of this group of firms, and the relationship between these two specific objectives. The dynamic capabilities for innovation drive the development of technological innovations, namely, innovation in products, processes and services, and support the development of non-technological innovation, in other words, Marketing and organizational innovations. Dynamic capabilities also impact positively on the competitiveness of small businesses both in domestic and international markets. The theoretical basis of this research lies in the Internationalization Theories, based on the Internationalization Models, and in the Innovation Theories, referring to the Dynamic Capabilities for Innovation. In order to understand better the object of research, for each of the themes there are topics presenting the SMEs. The sectoral diversity of the survey participants companies contributed to the magnitude of results on the dynamic capabilities for innovation of Brazilian SMEs, thus as the identification of their international patterns. From a qualitative study, the analysis show that Brazilian SMEs seek to differentiate through innovation in their international operating markets. Regarding the patterns of internationalization of Brazilian SMEs, these differ in some parameters, as presented in the literature. Therefore, the analysis of dynamic capabilities for innovation presents that Brazilian SMEs have high potential for the development of innovation. About the internationalization, the SMEs of this study present specific international patterns, thus requiring approaches in relation to the parameters presented in the literature. As academic contributions, the research presents the analysis of dynamic capabilities for innovation related to the patterns of internationalization of Brazilian SMEs, with emerging variables to the research topics. Finally, as managerial contributions, the analysis of cases allows verifying SMEs seeking to position themselves competitively in international markets.

La mondialisation des marchés et de la compétitivité internationale de plus en plus dans les deux dernières décennies ont fourni à l’entrée des entreprises concurrentes sur le marché, parmi lesquels les petites entreprises. Notamment reconnus pour leur importance sociale et économique, les petites entreprises des secteurs de l’activité de l’industrie, du commerce et des services sont, en termes numériques, la grande majorité des entreprises au Brésil. Compte tenu de l’importance de cet objet de la recherche, cette recherche a comme objectif général d'explorer la relation entre l’orientation à l'innovation et les modèles d'internationalisation des petites et moyennes entreprises (PME). Pour atteindre cet objectif principal, trois objectifs spécifiques sont établis, qui sont l’étude du processus et du modèle d’internationalisation de petites et moyennes entreprises basées sur les nouvelles technologies et l’étude des capacités dynamiques pour l’innovation inhérente au processus et au modèle d’internationalisation des PMEs. Les capacités dynamiques d’innovation dirigent le développement de l’innovation technologique, à savoir, l’innovation des produits, procédés et services, favorisant également le développement d’innovation non technologique, en d’autres termes, de Marketing et de l’organisation. En outre, les capacités dynamiques renforcent positivement sur la compétitivité des petites entreprises dans les marchés intérieurs et internationaux. Le fondement théorique de cette recherche réside dans les théories de l’Internationalisation, de l’École Comportementale et de l’École Économique, de l’Internationalisation des Entreprises, et les théories de l’Innovation, se référant aux Capacités Dynamiques pour l’Innovation. Afin de mieux comprendre l’objet de la recherche, pour chaque sujet il y a une section concernant les PME. La diversité sectorielle des participants les entreprises a contribué à l’ampleur des résultats sur les capacités dynamiques de l’innovation des PME brésiliennes, ainsi que d’identifier leurs modèles d’internationalisation. D’après une étude qualitative, l’analyse montre que les PME brésiliennes cherchent à se différencier par l’innovation dans leurs marchés internationaux d’exploitation. En ce qui concerne les modèles d’internationalisation des PME brésiliennes, ils diffèrent à certains critères que celles figurant dans la littérature. Par conséquent, l’analyse des capacités dynamiques de l’innovation montre que les petites entreprises brésiliennes ont un fort potentiel pour le développement de l’innovation, même avec l’existence de barrières externes. Sur l’internationalisation, les PME de l’étude ont des modèles internationaux spécifiques, exigeant, par conséquent, critères approches par rapport à la littérature. Des contributions académiques, la recherche présente l’analyse des capacités dynamiques d’innovation liées à la configuration d’internationalisation des PME brésiliennes, présentant les variables émergents aux thèmes de recherche. Enfin, comme les contributions managériales, l’analyse des cas permettent de vérifier comment les entreprises cherchent à se positionner de manière concurrentielle sur les marchés internationaux. / The globalization of markets and the growing international competitiveness in the last two decades have provided the entry of competing firms in the market, among which are small firms. Notably recognized for their social and economic importance, small enterprises of the industry, trade and services sectors of activity are, in numerical terms, the vast majority of businesses in Brazil. Given the importance of this object of research, this research has as general objective to explore the relationship between the innovation orientation and the internationalization patterns of small and medium enterprises (SMEs). To achieve this general objective, three specific objectives are drawn, which are the study of the internationalization process and patterns of small-and-medium-sized technology based firms and the study of dynamic capabilities for innovation inherent to the distinct internationalization process and patterns of the SMEs. The dynamic capabilities for innovation drive the technological innovation development, namely, innovation in products, processes and services, also fostering the non-technological innovation development, in other words, the Marketing and the organizational. In addition, the dynamic capabilities impact positively on the competitiveness of small businesses in domestic and international markets. The theoretical basis of this research lies in the Internationalization Theories, from the Behavioral School and the Economic School, for Business Internationalization, and the Innovation Theories, referring to the Dynamic Capabilities for Innovation. In order to better understand the object of research, for each topic there is a section concerning to the SMEs. The sectoral diversity of the participants firms contributed to the magnitude of results on the dynamic capabilities for innovation of Brazilian SMEs, as well as to identify their internationalization patterns. From a qualitative study, the analysis show that Brazilian SMEs seek to differentiate through innovation in their international operating markets. Regarding the internationalization patterns of Brazilian SMEs, they differ in some criteria than shown in the literature. Therefore, the analysis of dynamic capabilities for innovation shows that small Brazilian companies have high potential for the innovation development, even with the existence of external barriers. Concerning the internationalization, the SMEs of the study have specific international patterns, requiring, therefore, criteria approaches in relation to literature. As academic contributions, the research presents the analysis of dynamic capabilities for innovation related to the pattern of internationalization of Brazilian SMEs, presenting emerging variables from the research themes. Finally, as managerial contributions, the analysis of the cases enables verifying how firms seek to position themselves competitively in international markets.

A globalização dos mercados e a crescente competitividade internacional nas duas últimas décadas proporcionaram a entrada de empresas no mercado, dentre as quais estão as pequenas empresas. Notadamente reconhecidas por sua importância social e econômica, as pequenas empresas dos setores da indústria, do comércio e de serviços são, em termos numéricos, a grande maioria das empresas no Brasil. Dada a importância deste objeto de estudo, a presente pesquisa possui como objetivo geral explorar a relação entre a orientação para a inovação e os padrões de internacionalização de pequenas e médias empresas (PMEs). Para a concretização deste objetivo principal, três objetivos específicos são traçados, sendo estes o estudo das capacidades dinâmicas para a inovação de PMEs de base tecnológica brasileiras, o estudo do processo e dos padrões de internacionalização deste grupo de empresas e o estudo da relação entre estes dois objetivos específicos. As capacidades dinâmicas para a inovação direcionam o desenvolvimento de inovações tecnológicas, quais sejam, inovações em produtos, processos e serviços, e também sustentam o desenvolvimento de inovações não-tecnológicas, em outras palavras, as inovações de Marketing e organizacionais. As capacidades dinâmicas também impactam positivamente na competitividade das pequenas empresas nos mercados domésticos e internacionais. A fundamentação teórica desta pesquisa reside nas Teorias de Internacionalização, fundamentando-se nos Modelos de Internacionalização, e nas Teorias de Inovação, referindo-se às Capacidades Dinâmicas para a Inovação. Com o intuito de melhor compreender o objeto de pesquisa, para cada um dos temas existem tópicos que apresentam as PMEs. A diversidade setorial das empresas participantes da pesquisa contribuiu para a magnitude de resultados sobre as capacidades dinâmicas para a inovação de PMEs brasileiras, assim como para a identificação de seus padrões de internacionalização. A partir de um estudo qualitativo, as análises mostram que as PMEs brasileiras buscam se diferenciar através da inovação em seus mercados de atuação internacionais. Com relação aos padrões de internacionalização das PMEs brasileiras, estes se diferem, em alguns parâmetros, ao apresentado na literatura. Portanto, a análise das capacidades dinâmicas para a inovação mostra que as pequenas empresas brasileiras possuem elevado potencial para o desenvolvimento da inovação. Sobre a internacionalização, as PMEs do estudo apresentam padrões específicos de internacionalização, necessitando, assim, de aproximações em relação aos parâmetros apresentados na literatura. Como contribuições acadêmicas, a pesquisa apresenta a análise das capacidades dinâmicas para a inovação relacionadas ao padrão de internacionalização das PMEs brasileiras, apresentando variáveis emergentes aos temas de pesquisa. Por fim, como contribuições gerenciais, a análise dos casos permite verificar como as PMEs buscam se posicionar competitivamente nos mercados internacionais. / The globalization of markets and the growing international competitiveness in the last two decades have provided the entry of firms in the market, among which are small businesses. Notably recognized for their social and economic importance, small businesses from the industry, the commerce and the services sectors are, in numerical terms, the vast majority of companies in Brazil. Given the importance of this object of study, this research has as general objective to explore the relationship between the innovation orientation and the internationalization patterns of small and medium enterprises (SMEs). To achieve this general objective, three specific objectives are set, which are the study of dynamic capabilities for innovation of Brazilian technology-based SMEs, the study of the internationalization process and the internationalization patterns of this group of firms, and the relationship between these two specific objectives. The dynamic capabilities for innovation drive the development of technological innovations, namely, innovation in products, processes and services, and support the development of non-technological innovation, in other words, Marketing and organizational innovations. Dynamic capabilities also impact positively on the competitiveness of small businesses both in domestic and international markets. The theoretical basis of this research lies in the Internationalization Theories, based on the Internationalization Models, and in the Innovation Theories, referring to the Dynamic Capabilities for Innovation. In order to understand better the object of research, for each of the themes there are topics presenting the SMEs. The sectoral diversity of the survey participants companies contributed to the magnitude of results on the dynamic capabilities for innovation of Brazilian SMEs, thus as the identification of their international patterns. From a qualitative study, the analysis show that Brazilian SMEs seek to differentiate through innovation in their international operating markets. Regarding the patterns of internationalization of Brazilian SMEs, these differ in some parameters, as presented in the literature. Therefore, the analysis of dynamic capabilities for innovation presents that Brazilian SMEs have high potential for the development of innovation. About the internationalization, the SMEs of this study present specific international patterns, thus requiring approaches in relation to the parameters presented in the literature. As academic contributions, the research presents the analysis of dynamic capabilities for innovation related to the patterns of internationalization of Brazilian SMEs, with emerging variables to the research topics. Finally, as managerial contributions, the analysis of cases allows verifying SMEs seeking to position themselves competitively in international markets.

Innovation is what makes a business sustainable. For an organization to progress in their realization of innovations, a vital aspect is the process from where innovations transfer from ideas to valuable realities. Recent studies have addressed the capabilities required in order for an organization to innovate. This paper aims to investigate what key elements that are missing through the different phases of the innovation process, in terms of different capabilities and personas within an organization. Not many studies have previously done this connection to each phase of the process. We would like to address this fact and as such contribute to the scientific research by directing all missing elements to the phase in which they are of importance. This is done by quantitative measures through data supplied by the company Innovation360, combined with qualitative interviews of organizations within the manufacturing industry. The main findings suggest that organizations struggle with customer insights in the ideation phase, and a structured selection phase before conducting almost functional prototypes. Mostly, this is a result of too close relationships and collaborations with current customers and a short term focus on innovation to reassure return on investment. / Innovation är det som gör en verksamhet hållbar. För att en organisation ska kunna utvecklas i arbetet med innovation är det av hög vikt att ha en fungerande process på plats som stödjer transformationen av en idé till värdefulla realiteter. Tidigare forskning har kommit fram till ett antal viktiga förmågor som är nödvändiga för att en organisation ska lyckas med innovation. Den här studien syftar till att undersöka vilka nyckelfaktorer som saknas i de olika stegen av innovationsprocessen, både vad gäller olika förmågor och personas representerade i en organisation. Det finns inte många studier som har gjort kopplingen till varje steg i innovationsprocessen tidigare. Därför vill vi adressera det och därmed bidra till forskningen genom att härleda de saknade faktorerna till den fas där de är viktiga. Studien är utförd med kvantitativa mätningen genom data tillhandahållen av företaget Innovation360, kombinerat med kvalitativa intervjuer av företag inom tillverkningsindustrin. Vårt huvudresultat indikerat att organisationer kämpar med att erhålla kundinsikter i den första idégenereringsfasen, samt att det generellt råder en avsaknad av en strukturerad urvalsprocess innan man utvecklar nästan helt fungerande prototyper. Detta går mestadels att knyta an till för nära relationer och samarbeten med befintliga kunder och ett kortsiktigt fokus på innovation för att säkra upp för avkastningen.