Made available in DSpace on 2010-04-20T20:20:40Z (GMT). No. of bitstreams: 1 176520.pdf: 1445908 bytes, checksum: a8c0b0e8050904f8ad266e52e72c18cf (MD5) Previous issue date: 2007-12-05T00:00:00Z / Esse trabalho tem como principal objetivo analisar e montar um quadro referencial de três casos de sucesso que utilizaram a metodologia Seis Sigma. Os projetos ocorreram na área de manufatura e em períodos e processos diferentes de uma empresa do setor de Papel e Celulose. A metodologia utilizada para fazer a dissertação foi o estudo de caso múltiplo. Foram entrevistados os Champions dos projetos, um Green Belt, o Black Belt e o Líder do programa Seis Sigma responsáveis pelos três projetos. Foram também utilizadas todas as informações geradas durante a realização dos projetos como sumário executivo, comportamento dos indicadores, e resultados. A análise destes casos mais a revisão bibliográfica possibilitou montar um quadro referencial dos fatores críticos para o sucesso. Os fatores críticos significativos identificados foram liderança, gestão, projetos, comunicação e acompanhamento, e treinamento. Este quadro será utilizado para nortear a implantação dos próximos projetos na empresa estudada. Foi possível também avaliar o impacto positivo do programa Seis Sigma no desempenho operacional, satisfação dos clientes e na cultura de qualidade dos funcionários participantes dos projetos.

Midst contextual themes of new technologies and globalisation, South African organisations are challenged to attract, develop and retain suitable skills in a labour market that will continue to suffer shortages. The HR function of today is required to partner with organisations at a strategic level in response to this challenge. Successful organisations understand that transforming the HR function require regular in-depth analyses of its effectiveness. The study aimed to assess the effectiveness of an HR function operating in a public utility, against current trends in HR transition. Different evaluation methodologies are explored to develop a theoretical evaluation model for the effectiveness of a HR function. The results confirmed that the HR function is not effective in its role as strategic partner, and highlights significant differences in perception between the stakeholders and the HR function regarding its effectiveness. Recommendations were made on future transformation actions for the specific HR function. / Industrial and Organisational Psychology / M.A. (Industrial Psychology)

Jane G, first appeared as a series in Solidarity, the mouthpiece of the Cape Action League. The series was read by activists in community, student, youth and worker organisations. At the request of readers, the Cape Action League decided to publish the series as a booklet. The book is written in easy English in order for it to be used by workers and their allies as an instrument for active struggle against all forms of oppression and exploitation. The story of Jane G has its roots in the daily experiences of an ordinary black working mother living in South Africa/Azania. She is the mother you meet at the bus stop, meet in the taxi, talk to at the corner shop or prayer meeting. In this series, Jane G’s struggle is typical of the millions of workers suffering a similar fate in our country. Jane speaks of the hardship she faces under the exploitative cycle of earning low wages and paying high rents. The burden of working long hours and paying high prices for basic food in order to look after her family. She finds relief by joining the Clothing Workers’ Union which organises workers at the Rex-Tex factory where she works.

If we are to account for a “decisive turn,” four questions must be asked, based upon the preceding considerations. First, what was the artistic ambience in seventeenth-century France that could have imposed a secular keyboard style upon a church-associated instrument? Second, what harpsichord composer or composers had sufficient contact with these organists to influence them to use a more secular style? Third, what stylistic similarities exist between that composer and the organists whose work he may have influenced? Fourth, are any of the same stylistic similarities present in the organ works of other seventeenth-century organ composers? By answering these questions, the writer intends to present evidence that Jaques Champion de Chambonnières was the inspirer of these four stylistic traits which appeared in French Baroque organ music during the second half of the seventeenth century. In so doing we shall regard his influence as a part of the cultural and artistic ambience which existed in France at that time.

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This is a historical study of AWG Champion, the former leader of the Industrial and Commercial Workers' Union (ICU) and provincial President of the African National Congress, in the politics of Zululand and Natal from 1965 to 1975. The study examines the introduction of the Zulu homeland and how different political forces in that region of South Africa responded to the idea of a Zulu homeland during the period under review. It also deals with Champion's political alienation from the ANC. This dissertation is also a study of the development of Zulu ethnic nationalism within the structures of apartheid or separate development, the homelands. Issues running throughout the study are the questions of how and why Champion tried and failed to manipulate `separate development' in order to build a Zulu ethnic political base. / History / M.A. (History)

This is a historical study of AWG Champion, the former leader of the Industrial and Commercial Workers' Union (ICU) and provincial President of the African National Congress, in the politics of Zululand and Natal from 1965 to 1975. The study examines the introduction of the Zulu homeland and how different political forces in that region of South Africa responded to the idea of a Zulu homeland during the period under review. It also deals with Champion's political alienation from the ANC. This dissertation is also a study of the development of Zulu ethnic nationalism within the structures of apartheid or separate development, the homelands. Issues running throughout the study are the questions of how and why Champion tried and failed to manipulate `separate development' in order to build a Zulu ethnic political base. / History / M.A. (History)

Black people live and work in very poor conditions in South Africa. They have always protested and resisted this. But at the beginning of this century, these protests were limited to a few groups of workers at any one time. There was no organisation for black workers. Then, soon after the First World War ended, a new movement appeared. It spread through the land like a veld fire. The people began to talk of their liberation, their new leaders and their organisation - the Industrial and Commercial Union (the I.C.U.). As a farm labourer from Standerton said: "Man we thought we were getting our country back through Kadalie".

The study explores pausing in action is, within the ambit of Strategy-as-practice (s-ap) as an emergent school of thought. Pausing is thus discerned during the implementation phase of the strategy of a credit risk system within a South African bank, as strategy is known to take shape during implementation. Different sites of the bank’s systems – change, strategy practitioners, and their times of pausing, form the unit of analysis. Strategy-making and engagement are explored by understanding the influence of pausing on enabling or disenabling the strategic outcome of the risk system. Pausing is situated in an applied and theoretical gap as an intangible under-theorised strategy practice. Practitioners, as champions or non-champions of strategy, pause in various ways, and attribute meaning to this ‘action’. Their account of pausing is recognised for its value-adding or diminishing dimensions to strategy-making. The study follows a comprehensive literature review which shows limited theoretical positions on embodied, latent practices, such as pausing, as strategic practices. The body of knowledge provides a challenge for scholars to consider perceived ‘silences’ or the ‘receding’ of strategists as un-remarked dimensions of strategy, which could nevertheless be instrumental in the nature of the strategic outcome. The contribution of the current study identifies pausing as a strategic practice, especially when considered within the structure of engagement and social learning / Business Management / M. Com. (Business Management)

S’il est devenu aujourd’hui assez courant de s’intéresser à la genèse d’écrits littéraires divers, il est un genre qui ne semble guère se prêter à ce genre d’approche : le journal personnel. Écriture au jour le jour, écriture a priori spontanée semblant exclure tout brouillon, toute préparation autre que mentale, on ne voit pas bien comment on pourrait en suivre la genèse. Or les Cahiers de Jacques de Bourbon Busset que nous publions ici apportent un démenti éclatant à de tels préjugés : pendant six ans et demi, d’août 1958 à décembre 1964, l’écrivain, qui a déjà publié plusieurs récits, va s’interroger très longuement sur ce que doit être son œuvre essentielle, qu’il estime ne pas avoir encore écrite. Et ces Cahiers montrent en particulier comment, peu à peu, il évolue, abandonnant l’idée d’écrire un grand roman, puis un livre d’essais, puis un grand récit autobiographique, pour accepter finalement l’idée que l’œuvre essentielle qu’il doit écrire est son Journal, Journal qu’il publiera effectivement pendant vingt ans. Comment arriver à accepter cette idée quand on déteste l’anecdotique, la complaisance, le narcissisme et quand on refuse de prendre soi-même la parole dans ses livres ? / Although it has now become quite common to study the origins of various literary works there is one genre which would not appear to be suited to this type of approach: the personal diary. Entries are written day to day, the writing is, in principle, spontaneous, and would appear to exclude any kind of rough draft, any kind of preparation other than mental. It is difficult to see, therefore, how its origin can be tracked. And yet the Cahiers written by Jacques de Bourbon Busset that we are publishing here refute such prejudices completely: for six and a half years, from August 1958 to December 1964, the author, who had already published several books, was to ask himself at great length what his essential work was to be, work that he believed he had not yet written. And these Cahiers demonstrate specifically how he gradually evolved, abandoning ideas of writing a great novel, then a book of essays and then a major autobiographical account, before finally accepting the idea that the essential work he had to write was his Journal or private diary, a Journal that he actually published over a period of twenty years. How did he come to accept this idea when he hated all things anecdotal, self-indulgent or narcissistic and when he refused to speak in the first person in his books?