Sales representatives play a critical role in the development and sustainability of their business through the selling of products and services. Burnout inclined stress caused by low job satisfaction could adversely affect business development and survival. This study thus investigated the influence of job satisfaction on burnout amongst medical sales representatives. Two measuring instruments were used namely the Smith, Hulin and Kendall (1969) Job descriptive index (JDI) and the Pines, Aronson and Kafry (1981) Burnout index (BI). This study was conducted amongst 139 sales representatives working for a generic pharmaceutical organisation. Through a literature study, job satisfaction and burnout were defined, and a link determined between the two constructs. An empirical study revealed the relationship between job satisfaction and burnout. The results indicated a negative correlation between job satisfaction and burnout. Conclusions and recommendations were made regarding the enhancement of job satisfaction and the management of burnout among sales representatives. / Industrial and Organisational Psychology / M.A. (Industrial Psychology)

Systematic Theology / M. Th (Systematic Theology)

Text in Afrikaans. / Summaries in English and Afrikaans / Die mensdom beleef 'n grootskaalse ekologiese krisis vanwee die mens se vermoe om die skepping totaal te vernietig. Gevolglik is die ekologiese krisis ook 'n menslike krisis. Gesien vanuit 'n holistiese oogpunt, kan die oorsaak van die krisis aan die deur gele word van die sogenaamde meganiese-wereldbeskouing. Om dit te verander vra vir 'n radikale verandering in die evaluering van die Heilige Gees se werkinge in die skepping en herskepping. Die skepping is die werk van die Drie-eenheid: God die Vader skep deur die Seun in die krag van die Heilige Gees. Die gedagte van Geesverwaarlosing het aanleiding gegee tot die WRK se tema in Canberra: "Kom Heilige Gees- Vernuwe die Ganse Skepping!" Verandering en venuwing vind alleenlik plaas deur die Heilige Gees wat as agent optree in die proses van herskepping. Deur die Heilige Gees is God immanent in die kosmos. Nie alleen die mens nie, maar ook die res van die skepping word vernuwe en herskep. Dit is God se plan om Sy koningkryk tot die hele kosmos uit te brei. Die mensdom, bekragtig deur die Heilige Gees, moet hul taak as bouers en medewerkers tot opsigte van herskepping met erns opneem. Die doel van hierdie verhandeling is om die allesomvattende rol en werkinge van die Heilige Gees in beide christene sowel as nie-christene, wat in die krag van die Gees van God die skepping onderhou, te bepaal en te omskryf. / Mankind experiences an ecological crisis that is unprecedented because human beings now have it in their power to destroy the creation. Therefore the ecological crisis is also an anthropological crisis. Seen from a holistic perspective, this crisis, caused by the so-called mechanical worldview, calls for a radical change in viewing the work of the Holy Spirit in creation and re-creation. Creation must be seen as a Trinitarian process: the Father creates through the Son in the power of the Holy Spirit. It was the apparent absence of the Holy Spirit in God's creation that led to the WCC theme at Canberra: "Come Holy Spirit, - Renew the Whole Creation!" This change and renewal is to be brought about by the Holy Spirit, who acts as the agent in creating a "new creation". The Holy Spirit represents the personal presence of God in the cosmos, and not only recreates God's people, but nature as well. The design of our world is to be God's kingdom. Humankind, empowered by the Holy Spirit, must be builders and co-workers in a new creation. The purpose of this dissertation is to discern the workings of the Spirit in those people, Christian and non-Christian, who empowered by the Spirit, work to help sustain the creation. / Philosophy, Practical and Systematic Theology / M.Th.(Systematic Theology)

Systematic Theology / M. Th (Systematic Theology)

Text in Afrikaans. / Summaries in English and Afrikaans / Die mensdom beleef 'n grootskaalse ekologiese krisis vanwee die mens se vermoe om die skepping totaal te vernietig. Gevolglik is die ekologiese krisis ook 'n menslike krisis. Gesien vanuit 'n holistiese oogpunt, kan die oorsaak van die krisis aan die deur gele word van die sogenaamde meganiese-wereldbeskouing. Om dit te verander vra vir 'n radikale verandering in die evaluering van die Heilige Gees se werkinge in die skepping en herskepping. Die skepping is die werk van die Drie-eenheid: God die Vader skep deur die Seun in die krag van die Heilige Gees. Die gedagte van Geesverwaarlosing het aanleiding gegee tot die WRK se tema in Canberra: "Kom Heilige Gees- Vernuwe die Ganse Skepping!" Verandering en venuwing vind alleenlik plaas deur die Heilige Gees wat as agent optree in die proses van herskepping. Deur die Heilige Gees is God immanent in die kosmos. Nie alleen die mens nie, maar ook die res van die skepping word vernuwe en herskep. Dit is God se plan om Sy koningkryk tot die hele kosmos uit te brei. Die mensdom, bekragtig deur die Heilige Gees, moet hul taak as bouers en medewerkers tot opsigte van herskepping met erns opneem. Die doel van hierdie verhandeling is om die allesomvattende rol en werkinge van die Heilige Gees in beide christene sowel as nie-christene, wat in die krag van die Gees van God die skepping onderhou, te bepaal en te omskryf. / Mankind experiences an ecological crisis that is unprecedented because human beings now have it in their power to destroy the creation. Therefore the ecological crisis is also an anthropological crisis. Seen from a holistic perspective, this crisis, caused by the so-called mechanical worldview, calls for a radical change in viewing the work of the Holy Spirit in creation and re-creation. Creation must be seen as a Trinitarian process: the Father creates through the Son in the power of the Holy Spirit. It was the apparent absence of the Holy Spirit in God's creation that led to the WCC theme at Canberra: "Come Holy Spirit, - Renew the Whole Creation!" This change and renewal is to be brought about by the Holy Spirit, who acts as the agent in creating a "new creation". The Holy Spirit represents the personal presence of God in the cosmos, and not only recreates God's people, but nature as well. The design of our world is to be God's kingdom. Humankind, empowered by the Holy Spirit, must be builders and co-workers in a new creation. The purpose of this dissertation is to discern the workings of the Spirit in those people, Christian and non-Christian, who empowered by the Spirit, work to help sustain the creation. / Philosophy, Practical and Systematic Theology / M.Th.(Systematic Theology)

Problématique: Dans les dernières années plusieurs études ont exposé les défis auxquels font face des infirmières praticiennes spécialisées en première ligne (IPSPL) dans leur pratique quotidienne. Le manque d’autonomie, l’étendue de pratique limitée et le manque de collaboration dans les équipes de soins sont des facteurs qui sont principalement ressortis de ces études. Les IPSPL aux Québec n’y font pas exception. En effet, leur déploiement a aussi été difficile pour certaines. Ces difficultés rencontrées peuvent inciter les IPSPL à quitter leur travail. Connaître les facteurs influençant l’intention de quitter des IPSPL pourrait donc permettre de maintenir ces professionnelles indispensables dans les milieux de soins. But: Identifier les facteurs qui influencent l’intention de quitter des IPSPL travaillant dans le réseau public de santé québécois. Méthode: La présente étude est une analyse secondaire de données collectées à l’aide d’un questionnaire auto-administré d’une durée approximative de 45 minutes entre mars et avril 2017. L’échantillon de cette étude est composé des 222 IPSPL qui y ont participé. Les facteurs influençant l’intention de quitter mesurés sont : la reconnaissance au travail, les conditions de l’environnement de travail, la relation et le soutien du gestionnaire, le soutien de l’organisation et les pratiques organisationnelles, la relation avec les collègues de travail, les caractéristiques personnelles de l’infirmière et les facteurs externes. Des analyses descriptives, bivariées et une analyse de régression multiple ont été utilisées afin de répondre au but de l’étude. Résultats: 23% des IPSPL pensent quitter leur établissement de soins d’ici les trois prochaines années (n=199), 2% pensent quitter la profession (n=198) et 10% pensent quitter le réseau public au profit d’une organisation privée (n=196). Ces résultats étant comparables à ceux obtenus dans une étude publiée en 2011 où 27,2% des infirmières praticiennes spécialisées (IPS) pensaient quitter leur emploi et où 5,5% d’entre-elles pensaient quitter la profession infirmière (n= 254). Les facteurs associés à l’intention de quitter des IPSPL sont : la diminution du salaire comparativement au salaire net avant d’être IPS et l’absence de flexibilité dans les horaires comparativement à la présence de flexibilité dans les horaires. Aussi, la diminution de la collaboration avec les autres professionnels de la santé et les médecins a été associée avec l’augmentation de l’intention de quitter. Conclusion: Ces nouvelles connaissances pourront aider les gestionnaires dans l’élaboration de stratégies de rétention afin de maintenir les IPSPL en poste. / Problematic: In recent years, several studies have outlined the obstacles faced by nurse practitioners (NP) in primary care in their daily practice. The lack of autonomy, the limited scope of practice and the lack of collaboration in care teams are factors that are highlighted in the studies as challenges faced by these nurses. Nurse practitioners in primary care in Quebec are no exception and their deployment has also been difficult for some. These obstacles can give to the NP the intention to leave their work and knowing the factors influencing this intention could therefore help to maintain these indispensable professionals in the health care system. Aim: Identify the factors that influence the intention to leave of NP in primary care working in the Quebec public health care system. Methods: This study is a secondary analysis of data collected between March and April 2017 using a self-administered questionnaire that lasts approximately 45 minutes. The sample for this study is composed of the 222 NP in primary care who participated. The factors influencing the intention to leave measured are: work rewards, condition of work environment, relationship and support from manager, organizational support and practices, relationships with co-workers, nurse characteristics and external factors. Descriptive, bivariate and multiple regression analyzes were used to meet the aim of the study. Findings: 23% of NP in primary care plan to leave their current establishment within the next three years (n=199), 2% thinks about leaving their profession (n=198) and 10% are thinking about leaving the public health care system in favor of a private organization (n=196). These results are comparable to those obtained by a study published in 2011 where 27.2% of nurse practitioners were thinking about leaving their jobs and 5.5% of them were thinking about leaving the nursing profession (n=254). The factors associated with the intent to leave of the NP in primary care are: the decrease of their salary compared to the net salary before being NP and the lack of flexibility in the work schedules compared to the possibility of having flexibles schedules. Also, the decrease of collaboration with others health professionals and doctors is associated with an increase in the intention to leave. Conclusion: These new informations could assist managers in the development of retention strategies to maintain primary care NP in workplace.

Text in German, summaries in English and German / This dissertation is a missiological research on reports of first and second generation missionaries from the Hermannsburg mission society in Germany. The missionaries worked for their lifetime among the Batswana. An important point in the first chapter is the attempt to clarify the theological foundation for the understandung of inculturation, from which my conception later arose. The second chapter deals with the founders of the Hermannsburg missionary society and describes the spiritual background of the missionaries. The following three chapters cover the work of the missionaries, in each case father and son at Dinokana, Bethanie and Phokeng chronologically from 1857 - 1940. Special attention is given to their socio-cultural expierences and traditional-religious knowledge. The last chapter evaluates the work of the missionaries and takes into account the present missiological debate on mission. Here again it becomes clear what I mean by Inculturation. / Die vorliegende Arbeit ist eine missionsgeschichtliche und -theologische Untersuchung uber die ersten beiden Generationen Hermannsburger Missionare unter den Batswana in Transvaal. Im ersten Kapitel stelle ich verschiedene Konzepte zum Verstandnis von lnkulturation vor, aus denen ich Anstosse fur meine eigene Konzeption gewonnen habe. Das zweite Kapitel beschreibt die spirituelle Herkunft der Missionare und ihre theologische Pragung. In den folgenden drei Kapiteln untersuche ich die Arbeit der Missionare, jeweils Vater und Sohn, auf ihren Stationen Dinokana, Bethanie und Phokeng von 1857 - 1940 in chronologischer Reihenfolge. Ein besonderer Schwerpunkt liegt dabei auf den sozio-kulturellen Erfahrungen und traditionell-religiosen Erkenntnissen dieser Missionare. Das letzte Kapitel enthalt eine Bewertung der Missionsarbeit und beleuchtet sie auf den Hintergrund der gegenwartigen missionstheologischen Diskussion. Besonder in diesem Kapitel wird noch einmal deutlich wie ich Inkulturation verstanden habe. / Missiology / D.Th. (Missiology)

Text in German, summaries in English and German / This dissertation is a missiological research on reports of first and second generation missionaries from the Hermannsburg mission society in Germany. The missionaries worked for their lifetime among the Batswana. An important point in the first chapter is the attempt to clarify the theological foundation for the understandung of inculturation, from which my conception later arose. The second chapter deals with the founders of the Hermannsburg missionary society and describes the spiritual background of the missionaries. The following three chapters cover the work of the missionaries, in each case father and son at Dinokana, Bethanie and Phokeng chronologically from 1857 - 1940. Special attention is given to their socio-cultural expierences and traditional-religious knowledge. The last chapter evaluates the work of the missionaries and takes into account the present missiological debate on mission. Here again it becomes clear what I mean by Inculturation. / Die vorliegende Arbeit ist eine missionsgeschichtliche und -theologische Untersuchung uber die ersten beiden Generationen Hermannsburger Missionare unter den Batswana in Transvaal. Im ersten Kapitel stelle ich verschiedene Konzepte zum Verstandnis von lnkulturation vor, aus denen ich Anstosse fur meine eigene Konzeption gewonnen habe. Das zweite Kapitel beschreibt die spirituelle Herkunft der Missionare und ihre theologische Pragung. In den folgenden drei Kapiteln untersuche ich die Arbeit der Missionare, jeweils Vater und Sohn, auf ihren Stationen Dinokana, Bethanie und Phokeng von 1857 - 1940 in chronologischer Reihenfolge. Ein besonderer Schwerpunkt liegt dabei auf den sozio-kulturellen Erfahrungen und traditionell-religiosen Erkenntnissen dieser Missionare. Das letzte Kapitel enthalt eine Bewertung der Missionsarbeit und beleuchtet sie auf den Hintergrund der gegenwartigen missionstheologischen Diskussion. Besonder in diesem Kapitel wird noch einmal deutlich wie ich Inkulturation verstanden habe. / Christian Spirituality, Church History and Missiology / D.Th. (Missiology)