Text in Afrikaans / It has become clear that the continued existence of the Afrikaner in the 21st century will demand a recontextualisation of the identity and values attached to being an Afrikaans-speaking South African in a post-apartheid South Africa. Various institutions and intellectuals are already busy with this process. The study used the social phenomenology of Alfred Schutz to describe and analyse the first steps taken in the recontextualisation of Afrikaner identity from the perspective of letter writers to the Afrikaans daily newspaper, Beeld. Phenomenology accepts that the world of everyday life is man's fundamental and pervasive reality. Schutz uses concepts like the social stock of knowledge, typifications and intersubjectivity to explain how people interpret their everyday reality so that it becomes meaningful to themselves and others in communication. The task of the phenomenologist would be to question the taken-for-grantedness of this life world and identify its underlying principles (or essences). The study found that, while the letter writers did adjust their typification of the Self, no fundamental review of their typification of the Other (black South Africans) took place. Letter writers managed to free themselves of the baggage of apartheid after De Klerk gave up power in 1990 and declared white South Africa ready for negotiations for a new democratic South Africa. Together with giving up power, letter writers also freed themselves from the aspect of Christian-nationalism which was one of the fundamental building blocks of Afrikanerskap. The Afrikaner of 2004 seems to be a white minority, proud of their language and culture, and fighting for their right to speak and hear Afrikaans. However, no major revision of the Other has taken place. The study will show that letter writers have adjusted their perception of blacks in so far as it became practically relevant to do so for survival in the new South Africa. Very few, if any, fundamental changes took place in terms of the perception of racial or cultural superiority. / Communication Science / M.A. (Communication)

Although a number of researchers have attempted to identify measures to account for the core elements of effective intercultural/multicultural teams of community of practice (CoP) in open and distance learning (ODL) formal institutions, there is no consensus on those measures. Previous studies also suggest important differences in teamwork across cultures but they do not adequately address the complexity of issues affecting culturally diverse teams and do not identify the specific factors that contribute to these differences (Earley & Gibson 2002). The purpose of the study was to collect views and experiences of multicultural lecturers from the six Unisa colleges and the Directorate for Curriculum and Learning Development (DCLD) personnel on the operationalization of Unisa Framework for the implementation of a team approach to curriculum and learning development. Soon after South Africa’s independence in 1994, Unisa had to respond to a new paradigm shift by re-aligning their curricula to meet the new national and global economic demands and social justice. The process relates to major revisions of programmes and modules, as well as new programmes and modules. The study adopts a qualitative research approach and uses Van Dijk (2009) critical discourse analysis (CDA) as a methodology and data analysis strategy. Sociocognitive Approach (SCA) theory as espoused by Van Dijk (2009) is underpinned by a narrative research design. A purposive sampling method was employed to collect data and critically analysed views and experiences of interracial/multicultural academic lecturers, a Director and DCLD education consultants engaged in collective partnerships in the craft of ODL curriculum and learning development at Unisa in South Africa. I used the Unisa Framework for a team approach to curriculum and learning development at Unisa as a model. Previous discourse studies in this area suggest that differences in communication practices may be attributed to power differentials or language competence. In particular it surfaces key tensions within subject expertise autonomy, such as those between commitments to reform and efficiency that may have a significant impact on the outcomes of subsequent policy compliance. In my analysis of the research participants’ discourses, it emerged that a culture of dichotomy; “us and them” inhibits the operationalization of the Unisa Framework for the implementation of team approach to curriculum and learning development which may be attributed to the failure to manage multicultural identity issues. / Educational Leadership and Management / D. Ed. (Education Management)

Text in Afrikaans / Summaries in Afrikaans and English / Hierdie verhandeling beskryf 'n taalkonstruktivistiese benadering tot die behoeftebepalingsproses in gemeenskapswerk. Taalkonstruktivisme vorm dee! van konstruktivisme. Taalkonstruktivisme word verduidelik in terme van 'n aantal beginsels en hoe dit toegepas kan word op die behoeftebepalingsfase. Dit fokus op die volgende: - Die belangrikheid van taal en betekenis in die gemeenskapswerker se eie denke en interpretasies van 'n gemeenskap se behoeftes. - Die belangrikheid van taal en betekenis en die verbalisering van 'n gemeenskap se behoeftes. - Die versigtigheid waarmee die kommunikasieproses met 'n gemeenskap benader moet word. - Die skep van idees wat in taal plaasvind en ook verander kan word wanneer daar behoeftebepaling in 'n gemeenskap gedoen word. Hierdie beskrywing van die taalkonstruktivistiese beginsels vind plaas aan die hand van 'n gevallestudie vanuit die navorser se praktiese werk wat uitgevoer is as gedeeltelike vereiste ter vervulling van die Meestersgraad. Dit beklemtoon die implikasies van die toepassing van taalkonstruktivisme op gemeenskapswerk. / This dissertation describes a language constructivist approach to the phase of needs assessment in community work. Language constructivism is part of constructivism. Language constructivism is explained in terms of certain principles and how they can be applied to needs assessment. The focus is on the following: - The part language performs in the community worker's own thoughts and interpretations of a community's needs. - The importance of language and meaning when a community verbalises its needs. - The care with which the communication process with a community should be approached. - The creation of ideas which can take place and change in language when a community's needs are being assessed. This description of the principles of language constructivism is done according to a case study of the researcher's practical work which was done as part of the requirements in fulfillment of the Master's degree. It emphasizes the application of language constructivism to community work. / Social work / M.A. (Social Sciences)

Women face a greater risk of HIV infection worldwide than men. This study explored socio-economic, cultural and environmental factors influencing young women’s vulnerability to HIV. A quantitative explorative study was conducted among young women in Sunnyside, Pretoria. A sample of 158 young women in the age group 18 to 24 years from all language groups was randomly selected to participate in this study. The findings showed that poverty, peer pressure and multiple sexual partners were the main factors that influenced young women in Sunnyside’s vulnerability to HIV. Behavioural change and social change were recommended as long-term processes, which need to be taken into consideration. Findings from the Sexual Relationship Power Scales show that young women between 18 and 21 years experience physical abuse, emotional abuse, sexual abuse and forced sex in their relationships. The study concluded with specific recommendations for the successful implementation of policy makers and planners to protect women. / Health Studies / M.A. (Social Behaviour Studies in HIV/AIDS)

Text in English, Appendice 9 (pages 253-264) the isiZulu version of the corresponding English version. / The discourse on youth in South Africa’s post-apartheid era attempts to explore black African youth as agents for social change in their locale. Various perspectives define methods that are utilised by the youth to overcome the social challenges in this era. A case study approach was adopted in conducting this research. The role(s) played by the youth to influence social change were also investigated. The term youth in this research, refers to black African youth between 18 and 29 years of age, living in the township of KwaMashu in the KwaZulu-Natal Province. This investigation attempted to unravel the contributions made by youth towards community development, as well as the strategies that they adopted to secure their day-to-day livelihoods. In addition, various stereotypes and attitudes connected to youth were examined and were also documented. This study also investigated the role played by social agencies such as government institutions, education sector and also non-governmental and faith-based organisations in relation to the empowerment of young people in defining their futures. This investigation enabled the exploration of the impact of contemporary cultural value system(s) in shaping youth’s identities and their perceptions. The findings revealed that there is a need for relevant stakeholders and policy makers to consider interventions that will ensure support of youth initiatives, to curb the scourge of unemployment and poverty. It also recommends that the academic sphere needs to consider the decolonisation of the curriculum towards an Afrocentric Indigenous Knowledge orientation to enhance the aspirations of the Constitution of South Africa. The study also discovered evidence that suggests that the youth have a critical role to play in the development of their locales. Finally, the findings of this research acts as the baseline that could assist future studies in identifying possible themes that can provide [a fuller] understanding of the role played by black African youth in different social settings, i.e. township life, academic and political spheres in the post-apartheid era. / Sociology / D.Litt.et Phil. (Sociology)

This study aims to explore politeness shown by lecturers during tuition and student support conversations with the objective of promoting polite interactions between IsiZulu mother tongue and non-mother tongue speakers in higher education in South Africa. In particular, the study investigates the way in which politeness in email communication influences learning outcomes within an ODL environment, using quantitative and qualitative research methodologies, a questionnaire as well as interviews to collect data from a cross-section of students from an Open Distance Learning (ODL) institution. All the results drawn from the data sources, namely the questionnaires and interviews, were enumerated according to the data collection tools used. Version 12 of SPSS and Nvivo were used to analyse the quantitative data. The analysis is also based on the politeness strategies of Brown and Levinson (1978) as well as a conceptual framework that links all the variables. Based on the results, the research hypotheses are accepted, thus indicating that politeness in email communication influences learning outcomes within an ODL environment. In particular, the results show that, overall, lecturers who employ politeness contribute positively to student compliance. Accordingly, the study recommends that ODL should recognise both the role of language in communication as well as the power and influence of politeness in communication. / African Languages / D. Litt. et Phil.

The purpose of this study was to develop and test a measuring instrument based on the Gibb’s Defensive Communication Climate Paradigm (1961) to assess the communication climate focus of professional nurses in selected public hospitals in the Gauteng province. This focus involves the communication behaviour orientation of the professional nurses and their perceptions of the communication behaviour orientation of their operational managers. The Gibb’s model comprises six bipolar conceptual continuums, namely Evaluation-Description, Control-Problem orientation, Strategy-Spontaneity, Neutrality-Empathy, Superiority-Equality and Certainty-Provisionalism Continuums. The study consisted of a non-experimental design, including a developmental phase and a testing phase. During the developmental phase the researcher developed a measuring instrument (a Semantic Differential Scale questionnaire); used a simple, random sample method to pre-test the instrument; analysed the data by applying Cronbach’s Alpha reliability analysis and refined the instrument. Further refinement of this new instrument by future researchers is recommended. During the testing phase the researcher also used a simple, random sample, consisting of professional nurses (N = 270) from three selected public hospitals in Gauteng; tested the items against the biographical data and the three research questions and analysed the obtained data by utilising both descriptive and inferential statistics. A Delphi panel of experts were involved in both phases of the study. The results of the study indicated that although the respondents had a predominantly supportive communication behaviour orientation, they were more focused on the communication behaviour of their operational managers than on their own. Furthermore, the results indicated no significant differences in the influencing factors: age, tenure (periods in hospital), gender, language and institution (public hospital), in terms of the six conceptual continuums. Significant differences were found only in the factor: unit/ward, indicating that the supportiveness of the communication behaviour of professional nurses could be dependent on their specific work environment. Guidelines aimed at the development of a supportive climate were drawn up for the National Department of Health, Gauteng Department of Health, public hospitals, operational managers and professional nurses. It is recommended that implementation of the newly developed guidelines be pivotal for public hospitals, to refocus their communication climates towards supportive communication. / Health Studies / D. Litt. et Phil. (Health Studies)

Text in Afrikaans / It has become clear that the continued existence of the Afrikaner in the 21st century will demand a recontextualisation of the identity and values attached to being an Afrikaans-speaking South African in a post-apartheid South Africa. Various institutions and intellectuals are already busy with this process. The study used the social phenomenology of Alfred Schutz to describe and analyse the first steps taken in the recontextualisation of Afrikaner identity from the perspective of letter writers to the Afrikaans daily newspaper, Beeld. Phenomenology accepts that the world of everyday life is man's fundamental and pervasive reality. Schutz uses concepts like the social stock of knowledge, typifications and intersubjectivity to explain how people interpret their everyday reality so that it becomes meaningful to themselves and others in communication. The task of the phenomenologist would be to question the taken-for-grantedness of this life world and identify its underlying principles (or essences). The study found that, while the letter writers did adjust their typification of the Self, no fundamental review of their typification of the Other (black South Africans) took place. Letter writers managed to free themselves of the baggage of apartheid after De Klerk gave up power in 1990 and declared white South Africa ready for negotiations for a new democratic South Africa. Together with giving up power, letter writers also freed themselves from the aspect of Christian-nationalism which was one of the fundamental building blocks of Afrikanerskap. The Afrikaner of 2004 seems to be a white minority, proud of their language and culture, and fighting for their right to speak and hear Afrikaans. However, no major revision of the Other has taken place. The study will show that letter writers have adjusted their perception of blacks in so far as it became practically relevant to do so for survival in the new South Africa. Very few, if any, fundamental changes took place in terms of the perception of racial or cultural superiority. / Communication Science / M.A. (Communication)

Text in Afrikaans / Summaries in Afrikaans and English / Hierdie verhandeling beskryf 'n taalkonstruktivistiese benadering tot die behoeftebepalingsproses in gemeenskapswerk. Taalkonstruktivisme vorm dee! van konstruktivisme. Taalkonstruktivisme word verduidelik in terme van 'n aantal beginsels en hoe dit toegepas kan word op die behoeftebepalingsfase. Dit fokus op die volgende: - Die belangrikheid van taal en betekenis in die gemeenskapswerker se eie denke en interpretasies van 'n gemeenskap se behoeftes. - Die belangrikheid van taal en betekenis en die verbalisering van 'n gemeenskap se behoeftes. - Die versigtigheid waarmee die kommunikasieproses met 'n gemeenskap benader moet word. - Die skep van idees wat in taal plaasvind en ook verander kan word wanneer daar behoeftebepaling in 'n gemeenskap gedoen word. Hierdie beskrywing van die taalkonstruktivistiese beginsels vind plaas aan die hand van 'n gevallestudie vanuit die navorser se praktiese werk wat uitgevoer is as gedeeltelike vereiste ter vervulling van die Meestersgraad. Dit beklemtoon die implikasies van die toepassing van taalkonstruktivisme op gemeenskapswerk. / This dissertation describes a language constructivist approach to the phase of needs assessment in community work. Language constructivism is part of constructivism. Language constructivism is explained in terms of certain principles and how they can be applied to needs assessment. The focus is on the following: - The part language performs in the community worker's own thoughts and interpretations of a community's needs. - The importance of language and meaning when a community verbalises its needs. - The care with which the communication process with a community should be approached. - The creation of ideas which can take place and change in language when a community's needs are being assessed. This description of the principles of language constructivism is done according to a case study of the researcher's practical work which was done as part of the requirements in fulfillment of the Master's degree. It emphasizes the application of language constructivism to community work. / Social work / M.A. (Social Sciences)

Although a number of researchers have attempted to identify measures to account for the core elements of effective intercultural/multicultural teams of community of practice (CoP) in open and distance learning (ODL) formal institutions, there is no consensus on those measures. Previous studies also suggest important differences in teamwork across cultures but they do not adequately address the complexity of issues affecting culturally diverse teams and do not identify the specific factors that contribute to these differences (Earley & Gibson 2002). The purpose of the study was to collect views and experiences of multicultural lecturers from the six Unisa colleges and the Directorate for Curriculum and Learning Development (DCLD) personnel on the operationalization of Unisa Framework for the implementation of a team approach to curriculum and learning development. Soon after South Africa’s independence in 1994, Unisa had to respond to a new paradigm shift by re-aligning their curricula to meet the new national and global economic demands and social justice. The process relates to major revisions of programmes and modules, as well as new programmes and modules. The study adopts a qualitative research approach and uses Van Dijk (2009) critical discourse analysis (CDA) as a methodology and data analysis strategy. Sociocognitive Approach (SCA) theory as espoused by Van Dijk (2009) is underpinned by a narrative research design. A purposive sampling method was employed to collect data and critically analysed views and experiences of interracial/multicultural academic lecturers, a Director and DCLD education consultants engaged in collective partnerships in the craft of ODL curriculum and learning development at Unisa in South Africa. I used the Unisa Framework for a team approach to curriculum and learning development at Unisa as a model. Previous discourse studies in this area suggest that differences in communication practices may be attributed to power differentials or language competence. In particular it surfaces key tensions within subject expertise autonomy, such as those between commitments to reform and efficiency that may have a significant impact on the outcomes of subsequent policy compliance. In my analysis of the research participants’ discourses, it emerged that a culture of dichotomy; “us and them” inhibits the operationalization of the Unisa Framework for the implementation of team approach to curriculum and learning development which may be attributed to the failure to manage multicultural identity issues. / Educational Leadership and Management / D. Ed. (Education Management)