I Sverige utgör medborgardialog ett obligatoriskt moment i den svenska samhällsplaneringen genom samråd. Dock har tidigare forskning visat att det obligatoriska samrådsmomentet inte är tillräckligt för att skapa ett medborgardeltagande som är jämlikt och representativt. Studien syftar till att undersöka hur Norrköping som en växande medelstor kommun ser på vilka utmaningar som finns med att bedriva medborgardialog, samt vilka arbetssätt som idag används och hur dessa kan förbättras. Detta har sedan analyserats utifrån de två teorierna kommunikativ planering och deliberativ demokrati. För att besvara studiens syfte har tre tjänstepersoner inom Norrköpings kommun intervjuats, samt en forskningsassistent inom fältet för medborgardialog. Intervjustudien har även kompletterats av en dokumentanalys med relevanta samrådsredogörelser. Resultatet visar att många utmaningar som redovisas i tidigare forskning även finns i Norrköpings kommun. Det visar även att kommunens ansvar sträcker sig utanför de traditionella ramarna och att nya tillvägagångssätt konstateras som avgörande för målet om ett mer representativt medborgardeltagande. / In Sweden, citizen dialogue becomes a mandatory moment in Swedish urban planning through consultation. However, previous research has shown that the mandatory consultation element is not sufficient to create civic participation that is equal and representative. The study aims to examine how Norrköping, as a growing medium-sized municipality, views the challenges involved in conducting citizen dialogue, as well as the working methods used today and how these can be improved. This has since been analyzed based on the two theories of communicative planning and deliberative democracy. To answer the purpose of the study, three officials in the municipality of Norrköping were interviewed, as well as a research assistant active in the field of citizen dialogue. The interview study has also been supplemented by a document analysis with relevant consultation reports. The results show that many challenges reported in previous research also exist in Norrköping municipality. It also shows that the municipality’s responsibility extends beyond the traditional framework and that new approaches are found to be crucial for more representative citizen participation.

This study aims to investigate how municipalities respond to citizen input in consultation reports – a necessary and often mandatory documentation in the Swedish planning process. More specifically, building on the political-philosophical debate on deliberation as a democratic ideal, this study explores how local authorities' response to citizen input is structured and designed in these reports, and to what extent citizen input is recognized. By approaching a model for logics and considerations within sorting processes, I also seek to understand how local authorities motivate and explain their stances. More specifically, I examine whether considerations – made within a so called selective sorting – emphasize what ispossible, legal and/or proper to implement. The study is mainly based on a qualitative content analysis of consultation reports from three Swedish municipalities. The results of this study highlight, among other things, that the structure and design of the response from the local authorities depend on the structure and design of the input. Further, almost fifty percent of the total number of responses studied are rejected, where a vast majority of the few approvals given are weak/vague. Even though local authorities from all three municipalities motivate their stances based on what is possible, legal and proper, there are some general patterns. In total, almost half of all positions are justified on the basis of what is considered proper to implement, while approximately a fifth are justified on the basis of what is legal. Further, I have drawn attention to two more specific ways in which municipalities seem to motivate and explain their positions. These ways are defined as two categories that I have chosen to call aesthetics and external expertise.