Recently, it has become more and more difficult for the existing web based systems to locate or retrieve any kind of relevant information, due to the rapid growth of the World Wide Web (WWW) in terms of the information space and the amount of the users in that space. However, in today&#039 / s world, many systems and approaches make it possible for the users to be guided by the recommendations that they provide about new items such as articles, news, books, music, and movies. However, a lot of traditional recommender systems result in failure when the data to be used throughout the recommendation process is sparse. In another sense, when there exists an inadequate number of items or users in the system, unsuccessful recommendations are produced. Within this thesis work, ReMovender, a web based movie recommendation system, which uses a content boosted collaborative filtering approach, will be presented. ReMovender combines the local/global similarity and missing data prediction v techniques in order to handle the previously mentioned sparseness problem effectively. Besides, by putting the content information of the movies into consideration during the item similarity calculations, the goal of making more successful and realistic predictions is achieved.

The evolution of the Internet has brought us into a world that represents a huge amount of information items such as music, movies, books, web pages, etc. with varying quality. As a result of this huge universe of items, people get confused and the question &ldquo / Which one should I choose?&rdquo / arises in their minds. Recommendation Systems address the problem of getting confused about items to choose, and filter a specific type of information with a specific information filtering technique that attempts to present information items that are likely of interest to the user. A variety of information filtering techniques have been proposed for performing recommendations, including content-based and collaborative techniques which are the most commonly used approaches in recommendation systems. This thesis work introduces ReMovender, a content-based movie recommendation system which is empowered by collaborative missing data prediction. The distinctive point of this study lies in the methodology used to correlate the users in the system with one another and the usage of the content information of movies. ReMovender makes it possible for the users to rate movies in a scale from one to five. By using these ratings, it finds similarities among the users in a collaborative manner to predict the missing ratings data. As for the content-based part, a set of movie features are used in order to correlate the movies and produce recommendations for the users.

A fim de auxiliar usuários durante o consumo de produtos, sistemas Web passaram a incorporar módulos de recomendação de itens. As abordagens mais populares são a baseada em conteúdo, que recomenda itens a partir de características que são do seu interesse, e a filtragem colaborativa, que recomenda itens bem avaliados por usuários com perfis semelhantes ao do usuário alvo, ou que são semelhantes aos que foram bem avaliados pelo usuário alvo. Enquanto que a primeira abordagem apresenta limitações como a sobre-especialização e a análise limitada de conteúdo, a segunda enfrenta problemas como o novo usuário e/ou novo item, também conhecido como partida fria. Apesar da variedade de técnicas disponíveis, um problema comum existente na maioria das abordagens é a falta de informações semânticas para representar os itens do acervo. Trabalhos recentes na área de Sistemas de Recomendação têm estudado a possibilidade de usar bases de conhecimento da Web como fonte de informações semânticas. Contudo, ainda é necessário investigar como usufruir de tais informações e integrá-las de modo eficiente em sistemas de recomendação. Dessa maneira, este trabalho tem o objetivo de investigar como informações semânticas provenientes de bases de conhecimento podem beneficiar sistemas de recomendação por meio da descrição semântica de itens, e como o cálculo da similaridade semântica pode amenizar o desafio enfrentado no cenário de partida fria. Como resultado, obtém-se uma técnica que pode gerar recomendações adequadas ao perfil dos usuários, incluindo itens novos do acervo que sejam relevantes. Pode-se observar uma melhora de até 10% no RMSE, no cenário de partida fria, quando se compara o sistema proposto com o sistema cuja predição de notas é baseada na correlação de notas. / In order to support users during the consumption of products,Web systems have incorporated recommendation techniques. The most popular approaches are content-based, which recommends items based on interesting features to the user, and collaborative filtering, which recommends items that were well evaluated by users with similar preferences to the target user, or that have similar features to items which were positively evaluated. While the first approach has limitations such as overspecialization and limited content analysis, the second technique has problems such as the new user and the new item, limitation also known as cold start. In spite of the variety of techniques available, a common problem is the lack of semantic information to represent items features. Recent works in the field of recommender systems have been studying the possibility to use knowledge databases from the Web as a source of semantic information. However, it is still necessary to investigate how to use and integrate such semantic information in recommender systems. In this way, this work has the proposal to investigate how semantic information gathered from knowledge databases can help recommender systems by semantically describing items, and how semantic similarity can overcome the challenge confronted in the cold-start scenario. As a result, we obtained a technique that can produce recommendations suited to users profiles, including relevant new items available in the database. It can be observed an improvement of up to 10% in the RMSE in the cold start scenario when comparing the proposed system with the system whose rating prediction is based on the correlation of rates.

This master's thesis describes creation of recommender system that is used in real server cbdb.cz. A~fully operational recommender system was developed using collaborative and content-based filtering techniques. Thanks to many user feedback, we were able to evaluate their opinion. Many recommended books were tagged as desirable. This thesis is extending current functionality of cbdb.cz with recommender system. This system uses its extensive database of ratings, users and books.

In our daily life, time is of the essence. People do not have time to browse through hundreds of thousands of digital items every day to find the right item for them. This is where a recommendation system shines. Tigerhall is a company that distributes podcasts, ebooks and events to subscribers. They are expanding their digital content warehouse which leads to more data for the users to filter. To make it easier for users to find the right podcast or the most exciting e-book or event, a recommendation system has been implemented. A recommender system can be implemented in many different ways. There are content-based filtering methods that can be used that focus on information about the items and try to find relevant items based on that. Another alternative is to use collaboration filtering methods that use information about what the consumer has previously consumed in correlation with what other users have consumed to find relevant items. In this project, a hybrid recommender system that uses a k-nearest neighbors algorithm alongside a matrix factorization algorithm has been implemented. The k-nearest neighbors algorithm performed well despite the sparse data while the matrix factorization algorithm performs worse. The matrix factorization algorithm performed well when the user has consumed plenty of items.

Cette thèse traite des systèmes de recommandation automatiques. Les moteurs de recommandation automatique sont des systèmes qui permettent, par des techniques de data mining, de recommander automatiquement à des clients, en fonction de leurs consommations passées, des produits susceptibles de les intéresser. Ces systèmes permettent par exemple d'augmenter les ventes sur des sites web marchands : le site Amazon a une stratégie marketing en grande partie basée sur la recommandation automatique. Amazon a popularisé l'usage de la recommandation automatique par la célèbre fonction de recommandation que nous qualifions d'item-to-items, le fameux : " les personnes qui ont vu/acheté cet articles ont aussi vu/acheté ces articles. La contribution centrale de cette thèse est d'analyser les systèmes de recommandation automatiques dans le contexte industriel, et notamment des besoins marketing, et de croiser cette analyse avec les travaux académiques. / This thesis deals with automatic recommendation systems. Automatic recommendation systems are systems that allow, through data mining techniques, to recommend automatically to users, based on their past consumption, items that may interest them. These systems allow for example to increase sales on e-commerce websites: the Amazon site has a marketing strategy based mainly on the recommendation. Amazon has popularized the use of automatic recommendation based on the recommendation function that we call item-to-items, the famous "people who have seen / bought this product have also seen / bought these articles". The central contribution of this thesis is to analyze the automatic recommendation systems in the industrial context, including marketing needs, and to cross this analysis with academic works.

Mängden data som transporteras över Internet idag är stor. Vilket innebär att det finns ett överflöd av information och ett behov för att urskilja relevant innehåll mot irrelevant. För att uppnå detta används rekommendationssystem som i sin tur använder olika filtreringstekniker. Det finns tre huvudtyper av tekniker, innehållsbaserad kollaborativ filtrering och hybrid tekniker. Syftet med studien är att jämföra olika filtreringstekniker och undersöka hur teknikerna förhåller sig till träffsäkerhet mot testset, beräkningsbelasning och användarnöjdhet. För att genomföra detta på ett nyanserat sätt har en strukturerad litteraturstudie genomförts där sju olika steg för inhämtning och analys av dokument gjorts. En kvalitativ metanalys genomfördes på de 28 utvalda tidskriftsartiklarna. IFT rekommendationssystem var den rekommendationsteknik som anses minst effektiv utifrån den definition som studien utgått från. KFT och hybrid rekommendationssystem är de som är mest effektiva enligt denna studie. Hybrid system kan ta vara på fördelar från alla andra tekniker och kan synergiskt också motverka vissa av teknikernas förknippade brister, mot kostnaden av att implementations-komplexiteten ökar.

In this thesis, various machine learning domains have been combined in order to build a video recommender system that is based on object detection. The work combines two extensively studied research fields, recommender systems and computer vision, that also are rapidly growing and popular techniques on commercial markets. To investigate the performance of the approach, three different content-based recommender systems have been implemented at Spotify, which are based on the following video features: object detections, titles and descriptions, and user preferences. These systems have then been evaluated and compared against each other together with their hybridized result. Two algorithms have been implemented, the prediction and the top-N algorithm, where the former is the more reliable source for evaluating the system's performance. The evaluation of the system shows that the overall performance scores for predicting values of the users' liked and disliked videos are in the range from about 40 % to 70 % for the prediction algorithm and from about 15 % to 70 % for the top-N algorithm. The approach based on object detection performs worse in comparison to the other approaches. Hence, there seems to be is a low correlation between the user preferences and the video contents in terms of object detection data. Therefore, this data is not very suitable for describing the content of videos and using it in the recommender system. However, the results of this study cannot be generalized to apply for other systems before the approach has been evaluated in other environments and for various data sets. Moreover, there are plenty of room for refinements and improvements to the system, as well as there are many interesting research areas for future work.

Help documents are important in an organization to use the technology applications licensed from a vendor. Customers and internal employees frequently use and interact with the help documents section to use the applications and know about the new features and developments in them. Help documents consist of various knowledge base materials, question and answer documents and help content. In day- to-day life, customers go through these documents to set up, install or use the product. Recommending similar documents to the customers can increase customer engagement in the product and can also help them proceed without any hurdles. The main aim of this study is to build a recommendation system by exploring different machine-learning techniques to recommend the most relevant and similar help document to the user. To achieve this, in this study a hybrid-based recommendation system for help documents is proposed where the documents are recommended based on similarity of the content using content-based filtering and similarity between the users using collaborative filtering. Finally, the recommendations from content-based filtering and collaborative filtering are combined and ranked to form a comprehensive list of recommendations. The proposed approach is evaluated by the internal employees of the company and by external users. Our experimental results demonstrate that the proposed approach is feasible and provides an effective way to recommend help documents.

Η πληροφοριακή υπερφόρτωση των χρηστών αποτελεί βασικό πρόβλημα ενός οργανισμού. Η συσσώρευση μεγάλου όγκου πληροφορίας στα πληροφοριακά συστήματα, προκαλεί στους χρήστες άγχος και υπερένταση, με αποτέλεσμα να δυσχεραίνει την ικανότητά τους για λήψη αποφάσεων. Λόγω αυτού, η επίδραση της πληροφοριακής υπερφόρτωσης στους οργανισμούς είναι καταστροφική και απαιτείται η αντιμετώπισή της. Υπάρχουν διάφοροι τρόποι αντιμετώπισης της πληροφοριακής υπερφόρτωσης όπως τα συστήματα υποστήριξης λήψης αποφάσεων, τα συστήματα φιλτραρίσματος πληροφορίας, οι αποθήκες δεδομένων και άλλες τεχνικές της εξόρυξης δεδομένων και της τεχνητής νοημοσύνης, όπως είναι οι ευφυείς πράκτορες. Οι ευφυείς πράκτορες αποτελούν εφαρμογές που εφάπτονται της τεχνικής νοημοσύνης, οι οποίες έχουν την ικανότητα να δρουν αυτόνομα, συλλέγοντας πληροφορίες, εκπαιδεύοντας τον εαυτό τους και επικοινωνώντας με τον χρήστη και μεταξύ τους. Συχνά, υλοποιούνται πολυπρακτορικά συστήματα προκει-μένου να επιλυθεί ένα πρόβλημα του οργανισμού. Στόχος τους είναι να διευκολύνουν τη λήψη αποφάσεων των χρηστών, προτείνοντας πληροφορίες βάσει των προτιμήσεών τους. Ο σκοπός της παρούσας διπλωματικής εργασίας είναι να αναλύσει σε βάθος τους ευφυείς πράκτορες, σαν μία αποτελεσματική μέθοδο αντιμετώπισης της πληροφοριακής υπερφόρτωσης, να προτείνει πειραματικούς πράκτορες προτά-σεων και να εξετάσει επιτυχημένες υλοποιήσεις. Συγκεκριμένα, παρουσιάζεται ένα ευφυές σύστημα διδασκαλίας για την ενίσχυση του e-Learning/e-Teaching, προτείνεται ένα σύστημα πρακτόρων για τον οργανισμό Flickr, ενώ εξετάζεται το σύστημα προτάσεων του Last.fm και ο αλγόριθμος προτάσεων του Amazon. Τέλος, αναλύεται μια πειραματική έρευνα ενός ευφυούς πράκτορα προτάσεων, ο οποίος αντιμετώπισε με επιτυχία την αντιληπτή πληροφοριακή υπερφόρτωση των χρηστών ενός θεωρητικού ηλεκτρονικού καταστήματος. Τα αποτελέσματα του πειράματος παρουσίασαν την επίδραση της αντιληπτής πληροφοριακής υπερφόρτωσης και του φορτίου πληροφορίας στην ποιότητα επιλογής, στην εμπιστοσύνη επιλογής και στην αντιληπτή αλληλεπίδραση μεταξύ ηλεκτρονικού καταστήματος και χρήστη, ενώ παρατηρήθηκε η καθοριστική συμβολή της χρήσης των ευφυών πρακτόρων στην αντιμετώπιση της πληροφοριακής υπερφόρτωσης. / -