The study focuses on the everyday problem solving processes of a group of community activists in a rural setting in the Eastern Cape Province of South Africa. It aims to uncover: first, the local knowledge of the participants of the study with reference to the concepts problem and problem solving; second, the participants' group problem solving procedure; and third, the dialectical interrelation between the participants' knowledge and practice with reference to everyday group problem solving. It is contended that the mainstream cognitive approach and the cross-cultural tradition are inappropriate for the study of everyday cognitive processes. A ‘situated cognition’ approach, based on the notions of activity and cultural mediation, is proposed as a theoretical framework for the study. The ontological and epistemological assumptions underpinning the empirical study were derived from a scientific realist and a hermeneutical paradigm. Data for the inquiry into the local knowledge of the participants was collected through individual interviews. The data was interpreted, using the grounded theory techniques of constant comparison, coding and compiling theoretical diagrams. Data for the inquiry into the participants' group problem solving practice consisted of video-taped group problem solving processes. This data was analysed, using a multi layered process of progressively deeper interpretation, employing a reading guide technique. Analysis of the research data revealed that the participants perceived a problem as an impediment to satisfactory participation in society. Problem solving was considered as an emotive, cognitive and inter-active process, involving particular role players. This process had a certain structure, involved attitudes and actions and relied on particular resources. Successful problem solving was perceived to result in restoration of social equilibrium. The group problem solving procedure used by the participants consisted of a process of developing a common understanding and group consensus. The strategies employed in the process, the roles played by the participants, the rules adhered to by the participants and the structure underlying the process were all congruent with these aims. There was a mutually reinforcing interrelation between knowledge and practice with reference to the participants’ problem solving.

The problem of cross-cultural complexities is a hindrance to effective multicultural team leadership across many industries. Cultural differences among project team members cause conflict, misunderstanding, and poor project performance. The absence of competent leaders is a problem because business in the future will rely increasingly on the use of multicultural project teams. The purpose of this qualitative exploratory case study was to explore the challenges faced and the cultural competencies needed by project managers leading multicultural software development project teams to successfully manage and resolve cross-cultural interpersonal conflict amongst project team members. The researcher collected data using semi-structured interviews with the population of 12 project managers recruited from the Project Management Institute’s credentialed project management professionals LinkedIn group. Through a cross-case synthesis, the researcher identified common themes and aligned them with the two study constructs: cross-cultural interpersonal conflict resolution and multicultural skills. The findings of the research revealed that the project managers perceived challenges including language barriers, cycles of mistrust, and competitive attitudes when managing multicultural teams. In order to mitigate these difficulties, the participants reported that project managers require excellent communication, negotiation, and emotional intelligence skills. The contributions of this study to the field of conflict analysis and resolution include highlighting common cross-cultural complexities encountered in multicultural teams, as well as effective methods of minimizing, eliminating, or mitigating these issues and the resulting interpersonal conflict.

The South African context necessitates developmental assessment measures with particular characteristics. A critical examination of a variety of potential measures indicates that there are very few measures available to meet these specific needs. The GMDS-ER is judged to be one such measure. This study explores the performance of South African children aged 4 to 7 years of age as it relates to that of British children (from the standardisation sample). The samples consisted of normal South African (n=129) and British (n=161) children, where normalcy refers to the absence of sensory, physical, or mental handicap. The study was done in an attempt to explore the suitability of using the GMDS-ER in the South African context. More specifically, the following two aims were pursued: 1. To explore and describe the general development of each of four year groups of a sample of British and South African children by utilising the general developmental quotient of the GMDS-ER 2. To explore and describe the comparative developmental profiles of each of the four year groups of a sample of British and South African children across the six developmental areas represented by the subscales of the GMDS-ER. Descriptive statistics and simple t-tests were used to accomplish Aim 1 and Hotellings T2 tests were mainly used in order to accomplish Aim 2. The major findings of the present study were as follows: 1. South African and British children’s overall performances (as measured by the GMDS-ER GQ) are similar. A great deal of variability exists between the GMDS-ER profiles of normal South African and British children (i.e., when individual subscales and year groups are considered). 3. In general, South African children performed better on the Locomotor and Personal-Social Subscales, while British children performed better on the Language and Practical Reasoning Subscales. Performance on the Eye and Hand Coordination Subscale was similar for the two samples and on the Performance Subscale performance was too variable to come to any general conclusions. In view of the findings, caution with regard to the use of the British-based norms in the South African context is recommended. Recommendations are made for the use of the GMDS-ER to help with the identification of specific classes of disorders in the South African context. Further investigation into the applicability of the GMDS-ER for South African use as well as the establishment of South African norms are final recommendations.

The health status of a substantial number of South African children can be classified as “children at risk” (Luiz, 1999) as the majority of children are influenced by factors such as poverty, poor living conditions and the HIV/AIDS epidemic. These are only some of the influences that contribute significantly to the health status of South African children and consequently their development. It can thus be argued that developmental assessment is imperative in the South African context. One of the most important reasons are that children with special needs in South Africa can be identified and given the opportunity to catch up developmentally and cope successfully as opposed to those who are identified much later (Foxcroft & Roodt, 2006). Furthermore, children in South Africa must begin Grade one in the year in which they turn seven. They may only enter grade one if the school has an opening and if the necessary evidence is provided to the Department of Education that the child will be able to cope with the demands of formal schooling (Department of Education, 2002). Developmental assessment measures therefore needs to be appropriate, accurate and informative in the modern South African context. The need for a measuring instrument to assess children’s overall development and thus their developmental readiness to cope with the demands of formal schooling could be satisfied by the Griffiths Mental Development Scales – Extended Revised (GMDS-ER). This recently revised measure has not been normed on a representative, contemporary South African sample. The purpose of the study was therefore to generate information on the applicability of British norms for the contemporary South African population. This study compared and explored the performance of South African and British children aged 5-years and 6-years on the Griffiths Mental Development Scales - Extended Revised (GMDS-ER). A contemporary South African sample was obtained by testing children between the ages of 5-years and 6-years on the GMDS-ER, whilst the British sample was drawn from the United Kingdom and Eire standardization sample. The British sample was screened for normality and a similar process was followed to establish normality for the South African sample. A matched simple frequency distribution technique (taking into account age, socioeconomic status and gender as variables) was employed to approximate the equivalence between the samples. The profiles were compared by conducting an independent sample t-test with subsequent post hoc analyses to explore potential differences in the performance of the two samples. The major findings of the present study were as follows: 1. There is a significant difference between the South African and British children’s overall developmental profiles (as measured by the GMDS-ER). 2. Generally, South African children performed better on the Locomotor subscale and the Personal Social Subscale (although not statistically significant), whilst British children performed statistically better on the Language, Eye and Hand Co-ordination, and Practical Reasoning Subscales. 3. No significant differences were found for the Performance Subscale which could indicate that South African and British children’s performances on this scale are similar. Further investigations into the applicability of the GMDS-ER for the contemporary South African context are recommended and the establishment of South African norms for clinical utilization is essential. Caution with regard to the utilization of the British–based norms in the South African context is final recommendations.

The majority of the studies reviewed so far indicated that individual subject variables interact with stimulus variables in order to produce human response to color.

The eye of the storm is the calm center amidst chaos where, metaphorically speaking, mediators often begin their work. Recent research has advocated for a more holistic, relational, culturally inclusive approach to the mediation process. Such an approach requires conflict fluency as well as cultural fluency for effective mediation. This thesis explores how the intervention strategies of mediation may be enhanced through increased cultural understanding. Current theories of intercultural conflict transformation and intercultural communication are reviewed. Conflict fluency is understood through a mediation perspective. Cultural fluency is understood through cultural identity, cultural values, communication styles, and conflict styles. A case study follows the theoretical review of the literature. In this case study, a small community mediation center illustrates what is happening in the field today regarding the relationship between culture and conflict. The case study involves a 6 holistic analysis of the organization, seeking to understand intercultural competence at all levels. This includes an analysis of keystone materials, a survey of mediators, Intercultural Effectiveness Scale (IES) results, and interviews with mediators as well as organizational leadership. The thesis concludes with a list of recommendations that may be useful to this community mediation center as well as other similar organizations. Amongst these recommendations are potentially useful training items such as intercultural conflict styles, critical moment dialogues, and other intercultural tools designed to increase mediator competence in intercultural communication.

Contemporary business leaders require suitable leadership strategies, skills, capabilities, and competencies to lead individuals with culturally diverse backgrounds effectively. Local retail business executives have experienced complex leadership challenges leading international and intercultural teams when expanding business operations into global markets. The objective of this multiple case study was to explore leadership strategies local retail business leaders used to lead a global workforce. The target population included 3 local retail business leaders from Minnesota who had 6 to 8 years of global leadership experience. The composite conceptual framework that grounded this study was leadership and transformational leadership. Data were collected from semistructured, face-to-face interviews and organizational documents. Member checking was used to ensure trustworthiness of findings. The data analysis followed Yin’s 5-phase process: compiling, disassembling, reassembling, interpreting, and concluding. Three themes emerged from the data analysis: cross-cultural awareness, cross-cultural challenges and competence, and cross-cultural leadership strategies. The findings from the study might contribute to positive social change by encouraging business leaders to explore business opportunities locally and globally, resulting in an understanding of cross-cultural differences, enhanced quality of cross-cultural work environments, increased job creation, and improved living standards for communities’ citizens.

Culture has been shown to influence the experience of loneliness. Studies have shown that young adults are especially prone to experiencing loneliness. The aim of this mixed-methods study was to investigate if young adults from an individualistic culture experience loneliness differently compared to young adults from a collectivistic culture. Eighty participants from Sweden and 80 participants from India aged 18-30 answered De Jong Gierveld Loneliness Scale (DJGLS) and Lubben Social Network Scale (LSNS-R) through an online survey which together with additional demographics provided the quantitative data. Six semi-structured interviews (three from each culture) provided the qualitative data, exploring how the participants described their experiences of loneliness and its connection to culture. Young adults from India reported significantly higher levels of social isolation and social loneliness compared to young adults from Sweden. No significant difference was found in emotional loneliness. Thematic analysis of the qualitative data provided a deeper insight into these findings, and the qualitative results are discussed in light of the quantitative. Three main themes emerged: descriptions of loneliness, young adulthood as a stage in life where loneliness might be high, and cultural values that affect the experience of loneliness. / Kultur har visat sig ha en påverkan på upplevelsen av ensamhet. Studier har visat att unga vuxna är en åldersgrupp som löper särskilt hög risk för ensamhet. Syftet med denna mixed-methods-studie var att undersöka om unga vuxna från en individualistisk kultur upplever ensamhet annorlunda än unga vuxna från en kollektivistisk kultur. Åttio deltagare från Sverige och 80 deltagare från Indien svarade på De Jong Gierveld Loneliness Scale (DJGLS) och Lubben Social Network Scale (LSNS-R) genom en webb-baserad enkät, som tillsammans med kompletterande demografisk information resulterade i den kvantitativa datan. Sex semi-strukturerade intervjuer (tre från varje kultur) resulterade i den kvalitativa datan, där deltagarnas egna beskrivningar av ensamhet och dess koppling till kultur utforskades. Unga vuxna från Indien rapporterade signifikant högre nivåer av social isolering och social ensamhet jämfört med unga vuxna från Sverige. Ingen signifikant skillnad sågs i emotionell ensamhet. Tematisk analys av den kvalitativa datan gav en djupare förståelse för dessa resultat, och de kvalitativa resultaten diskuteras i relation till de kvantitativa. Tre huvudsakliga teman framkom: beskrivningar av ensamhet, ung vuxen ålder som en tid i livet där ensamheten kan vara hög och kulturella värderingar som påverkar upplevelsen av ensamhet.

When therapists engage with clients from a culture other than their own, narrative therapy can be applied to overcome the linguistic and cultural challenges that result. Accordingly, this type of therapy allows for collective interactional problem solving. Hence, a qualitative narrative approach to therapy is advocated as being more culturally sensitive in diverse settings, because it should enable therapists to determine their clients' worldviews. This is a critical aspect of cross-cultural assessment and intervention when establishing an effective therapeutic relationship. The purpose of this study was to explore and describe (Babbie&Mouton, 2001) the utility of narrative therapy in order to enable a therapeutic alliance in a cross-cultural psychological assessment and intervention in a remote school. For this purpose, a qualitative research approach was adopted together with a constructivist paradigm. In addition, a content analysis design was employed by analysing existing documents comprising field notes (those of the student therapist, the supervisor and two peer supervisors), a reflection journal and visual data generated during cross-cultural psychological assessment and intervention sessions at the school. After reviewing the relevant literature, a priori categories (deductive analysis) were identified and the data sources were searched for instances of therapeutic alliance. This study found that the therapist's counselling skills and, more specifically, displaying coordinated acts of concern to benefit the client, namely actions such as thorough planning with a rationale for change; clear, logical communication; giving opportunities for re-learning; giving time; cooperation; being involved (responsive and taking part); paying attention (awareness and insight); benevolence; giving advice; being respectful; and instilling/communicating a sense of hope, may prove to have potential value in establishing a therapeutic alliance with these clients. In addition, the study found that the use of a narrative therapy technique, the clients, positive affect and the interaction between the therapist and the clients (therapeutic relationship) contributed marginally to the established alliance. The findings of the study suggest, therefore, that cultural competence did not contribute meaningfully to the development of a therapeutic alliance in this specific case, as cultural competence skills were not observed in the actions of the therapist. The findings further suggest that common factors, such as those of the therapist, client, relationship, and technique, are interactive and dynamic, and are all necessary factors in establishing a therapeutic alliance in cross-cultural assessment and intervention at a remote school. Copyright / Dissertation (MEd)--University of Pretoria, 2011. / Educational Psychology / unrestricted

While much research has shown that some linguistic features can indicate a person is lying, this line of research has led to conflicting results. Furthermore, very little research has been done to verify that these supposed linguistic features of deception are universal. In addition, few studies have researched the cross-cultural perceptions of deception, which knowledge could greatly improve the detection of deception across cultures. The current study addresses these gaps in the literature by analyzing and comparing truthful and deceptive discourse of eight native English-speaking Americans and eight non-native English-speaking Ghanaians. The discourse was elicited in one-on-one interviews where each interviewee spontaneously responded to questions about themselves. Later, interviewee responses were judged by 47 native English-speaking Americans and 35 non-native English-speaking Ghanaians. The results showed that Americans and Ghanaians lie differently—Americans' lies were more superfluous and redundant; had more pronoun inconsistencies, adjectives, adverbs, and modal verbs; and had fewer negative emotion words than their truths. Ghanaians' lies, on the other hand, also had more pronoun inconsistencies but had fewer negations than their truths. Furthermore, the groups' baseline speech differed in superfluousness, positive emotion words, word count, and response latency. Regarding detecting deception, Ghanaians were slightly more accurate and significantly more confident in detecting lies than Americans. Both groups were slightly more accurate and confident in judging the veracity of statements within their own cultures. Neither group, however, demonstrated truth- or lie-bias cross-culturally. These results have implications for law enforcement investigators and analysts who can learn the differences between Americans' and Ghanaians' truthful and deceptive speech so as to more accurately detect deception through language. In addition, cross-cultural deception perception research can improve cross-cultural communication and understanding.