Thesis (Ph.D.) - University of Queensland, 2006. / Includes bibliography.

(in English): The diploma thesis deals with the analysis of the organizational culture of a small company with a specific focus. The organizational culture is a hard-to-grasp concept that affects the operation of every company. The aim of the thesis was to perform a diagnostics of the small company and provide a description of the organizational culture of this particular company, the orientation of this culture, influence on the efficiency of the company and also to try to reflect possible changes of the culture during development of this company. The analyzed company has only 11 employees and two members of the management, therefore I have described the analysis as an empirical probe. Tomake the probe as complex as possible, quantitative and qualitative methodology has been used. Due to the combination of both types of methodology, it is possible to reflect the changes in certain aspects of the organizational culture that occurred during its development and the employees' preferences regarding the future form of the organizational culture. The quantitative part of the thesis is based on Cameron and Quinn (2006) and uses the set of OCAI indicators made by them. The hypothesis that the dominant type of culture in the company will be the market type has not been confirmed. The results of the set of...

Uppsatsen undersöker medlemmarnas förhållande till feedback inom två institutioner, institutionen för geografi, medier och kommunikation (GMK) och institutionen för pedagogiska studier (IPS) på Karlstads universitet. Feedback är ett kommunikationsverktyg som används för att främja organisationsmedlemmarnas utveckling. Denna individuella utveckling är essentiell för ett universitets verksamhet eftersom medlemmarnas kunskap och kompetens är en av dess viktigaste tillgångar. Att denna typ av kommunikation värderas högt manifesteras i universitetens institutionalisering av feedback och hur den integreras i arbetsrutinerna. Problemområdet innefattas av hur dessa institutioner skiljer sig i strukturen från den klassiska hierarkiska företagsstrukturen, med en tydlig rangordning mellan chef och anställd, med fokus på feedbackens roll i denna typ av organisation. Forskning som inriktar sig specifikt till denna typ av struktur inom en organisation är idag underrepresenterade och skapar därför ett forskningshål. Syftet med uppsatsen är att undersöka de två nämnda institutionerna med fokus på feedback, med dess institutionalisering och dess integration i arbetsrutinerna, och hur medlemmarna förhåller sig till denna process. För att undersöka vilken effekt denna institutionalisering av feedback har, skapades följande tre frågeställningar: Hur framförs kritik inom en organisation där feedback är institutionaliserat? Hur skiljer sig synen på feedback hos dessa institutioner jämfört med företag med en klassisk hierarkisk organisationsstruktur? Hur påverkar organisationskulturen förmågan men även viljan att kritisera samt att ge och ta emot feedback?För att kunna besvara dessa frågor har relevant tidigare forskning inom området identifierats. De olika valda teorierna berör fem olika faktorer: Kanalval, ledarskap, relationer, organisationskultur och feedback som alla har en direkt koppling till forskningsområdet. Exempel på dessa teorier är Information Richness Theory (IRT) som poängterar hur olika kommunikationskanaler bör tillämpas. Leader membership exchange theory (LMX) och Conceptual model of employee questions poängterar hur personliga relationer påverkar kommunikation och hur ledarskapsstrukturen inom en organisation påverkar feedback. En ytterligare central komponent i hur medlemmarna förhåller sig till feedback är organisationskulturen. Denna kultur kan brytas ned i tre olika kategorier; identifikation, förtroende och engagemang. De har alla en inverkan på feedbackprocessen och bör därför tas med i beräkning. Även forskning direkt kopplat till feedback återfinns inom avsnittet tidigare forskning. Tillämpandet av en enkätundersökning gav möjligheten att dra generella slutsatser om populationen. Frågorna i enkäten är förankrade i den tidigare forskningen och är operationaliserade i förhållande till de tre forskningsfrågorna. Den insamlade data visade på att en institutionalisering av feedback har en övervägande positiv effekt hos medlemmarnas förhållning till denna. Institutionens medlemmar har överlag starka och välmående relationer till sina kollegor och ledare. Medlemmarna känner att de fritt kan framföra sina åsikter, oavsett yrkesposition, och att dessa åsikter respekteras, vilket är en följd av det starka förtroendet de har för sina kollegor och ledare. Identifikationen till institutionerna är överlag stark, vilket påverkar medlemmarnas engagemang och viljan till att utvecklas. Feedback fordrar en kanal som kan förmedla komplex information, som samtidigt ska möjliggöra en tvåvägskommunikation och vara personlig för att uppnå önskad effekt. Detta förhåller sig institutionerna till och feedback förmedlas primärt muntligt. Resultatet visar att en genomtänkt förhållning till feedback har en stor påverkan på organisationens verksamhet. / The essay examines the members' relationship with feedback within two institutions, the Department of Geography, Media and Communication (GMK) and the Department of Educational Studies (IPS) at Karlstad University. Feedback is a communication tool used to promote organizational development. This individual development is essential for a university's business because of its members knowledge and skills are one of its most important assets. The importance of this kind of communication is manifested in the university's institutionalization of feedback and how it is integrated into the work routines. The problem area is comprised of how these institutions differ in the structure in relation to the classical hierarchical business structure, with a clear ranking between boss and employee, focusing on the role of feedback in this type of organization. Research that focuses specifically on this type of structure within an organization is currently underrepresented and therefore creates a research hole. The purpose of the paper is to examine the two mentioned institutions with a focus on feedback, its institutionalization and its integration into the work routines, and how the members relate to this process. To investigate the impact of this institutionalization of feedback, the following three questions were created:  How is criticism conducted within an organization where feedback is institutionalized?  How does the view of feedback differ from these institutions compared with companies with a classical hierarchical organizational structure? How does organizational culture affect the ability but also the willingness to criticize and to give and receive feedback? In order to answer these questions, relevant prior research in the area has been identified. The different theories chosen relate to five different factors: Channel selection, leadership, relationships, organizational culture and feedback, all of which are directly linked to the research area. Examples of these theories are Information Richness Theory (IRT) that emphasizes how different communication channels should be applied. Leader membership exchange theory (LMX) and Conceptual model of employee questions emphasize how personal relationships affect communication and how leadership structure within an organization affects feedback. An additional central component of how members relate to feedback is the organizational culture. This culture can be broken into three different categories; identification, trust and dedication. They all have an impact on the feedback process and should therefore be taken into account. Research related to feedback can also be found in the previous research section. The application of a survey gave the opportunity to draw general conclusions about the population. The questions in the questionnaire are anchored in the previous research and are operationalized in relation to the three research questions. The collected data showed that the institutionalization of feedback has a predominantly positive effect on members' relation to this. The members of the institution generally have strong and prosperous relationships with their colleagues and leaders. Members feel that they can freely express their views regardless of their professional position, and these views are respected, which is a consequence of the strong trust they have for their colleagues and leaders. Identification to the institutions is generally strong, which affects the members' commitment and the willingness to develop. Feedback requires a channel that can transmit complex information, which will simultaneously enable two-way communication and be personalized to achieve the desired effect. This relates to the institutions and feedback is transmitted primarily orally. This result shows that a thoughtful attitude to feedback has a major impact on the organization's activities.

The Diploma thesis deals with the organizational culture and its relationship to the performance of the organization KOVO-ZACH, Ltd.. In the theoretical section explains the basic concepts, characteristics of organizational cultures and their typology. The practical part is based on the selected typology of organizational culture research conducted in relation to the performance of the surveyed organization.

The master´s thesis deals with organizational culture and its effect on efficiency of VeSt servis, s.r.o. The aim of this paper was to analyse the content of organizational culture of the chosen company, to assess its content in relation to efficiency of the organization and based on the results of the completed survey the possibility of changing the real content of organizational culture to better comply with the desired content was suggested.

Thesis (M. Comm.) (Hons.) -- University of Western Sydney, Macarthur, 2000. / A thesis presented to the University of Western Sydney, Macarthur, in partial fulfilment of the requirements for the degree of Masters in Commerce (Honours), December, 2000. Bibliography : leaves 154-160.

Thesis (Ph.D.)--University of Wollongong, 2005. / Typescript. Includes bibliographical references: leaf 241-259.

Submitted by (edna.saturno@ufrpe.br) on 2016-05-23T15:14:43Z No. of bitstreams: 1 Diogo Veloso de Melo.pdf: 3866308 bytes, checksum: c47139235b4da8a02dbf0cdfdae8550d (MD5) / Made available in DSpace on 2016-05-23T15:14:43Z (GMT). No. of bitstreams: 1 Diogo Veloso de Melo.pdf: 3866308 bytes, checksum: c47139235b4da8a02dbf0cdfdae8550d (MD5) Previous issue date: 2009-03-30 / It constitutes in unquestionable fact the necessity of reorganization of the public organizations to the light of the rules of the Science of the Business Administration, with focus in the modernization of the management turned to concepts effectiveness and efficiency. Diverse studies and academic contributions shows concepts as organization culture redesign of processes, management of people and strategic planning as elements to be worked in the public realities. The Balanced Scorecard is a tool of aid to the generation of systemic strategic results in the organizations. This tool implants in the organizations concepts as perspective performance indict and strategic map. Usually applied in the private reality the Balanced Scorecard starts to be used by public organizations. Understanding the importance of the implantation of a professional management with focus in results, this research has taied to analyze the conception of the Balanced Scorecard in a public organization, through studying a unique case Government of the State of Pernambuco The methodology involved the document analysis to the conception process of this management tool the well the interviews semi structuralized with the people who had participated of the process. The results show that it is possible to work with emergent concepts of Administration, the Balanced Scorecard, when we use structure and implant systemic model of management witch inserts new concepts on gradual form, respecting variable organizational culture. The methods of conception of the balanced Scorecard lined up with the theory had been identified, carrying through the necessary adaptations to the reality of the public organization. This research opens a great possibility of accomplishment of new studies to analyze the effectiveness of the implantation on the Balanced Scorecard and its use in other realities. Also marking possible the accomplishment of studies deepened for elaboration of Theses basing methodologies for conception and implantation of the Balanced Scorecard on public organizations. / Constitui em fato indiscutível a necessidade de reestruturação das organizações públicas à luz dos preceitos da Ciência da Administração de Empresas, com foco na modernização da gestão voltada aos conceitos de eficácia, eficiência e efetividade. Diversos estudos e contribuições acadêmicas apontam conceitos como cultura organizacional, redesenho de processos, gestão de pessoas e planejamento estratégico como elementos a serem trabalhados nas realidades públicas. O Balanced Scorecard é uma ferramenta de auxílio à geração de resultados estratégicos sistêmicos nas organizações. Esta ferramenta implanta nas organizações conceitos como perspectivas, indicadores de desempenho e mapa estratégico. Comumente aplicado na realidade privada o Balanced Scorecard começa a ser utilizado por organizações públicas. Entendendo a importância da implantação de uma gestão profissional com foco em resultados, esta pesquisa objetivou analisar como se deu a concepção do Balanced Scorecard em uma organização pública, através de um estudo de caso único no Governo do Estado de Pernambuco. A metodologia envolveu a análise de documentos referentes ao processo de concepção desta ferramenta de gestão assim como entrevistas semiestruturadas com as pessoas que participaram do processo. Os resultados fundamentam que é possível trabalhar com conceitos emergentes de Administração, como o Balanced Scorecard, quando se estrutura e implanta um modelo de gestão sistêmico que insira novos conceitos de forma gradativa, respeitando a importante variável cultura organizacional. Identificaram-se os métodos de concepção do Balanced Scorecard alinhados com a teoria, realizando as adaptações necessárias à realidade da organização pública. Essa pesquisa abre uma grande possibilidade de realização de novos estudos para analisar a efetividade da implantação do Balanced Scorecard e sua utilização em outras realidades. Possibilitando também a realização de estudos aprofundados para elaboração de Teses fundamentando metodologias para concepção e implantação do Balanced Scorecard em organizações públicas.

The diploma thesis focuses on organizational culture and its impact on efficiency of chosen company. In analysis of current organizational culture, there will be identified specific imperfections and suggested improvement measures to bring organizational culture closer to desirable.

The objective of this paper was to analyze the content of organizational culture of the chosen organization and consider it in relation to efficiency and fulfilling organizational goals and objectives. Based on the results of the completed survey the possibility of changing the real content of organizational culture to better comply with the desired content was outlined.