Thesis (M.S.)--Worcester Polytechnic Institute. / Keywords: CAD; 3D; GIS; Facilities Management; Integration of CAD and GIS. Includes bibliographical references (p. 93-94).

This project explores the design of a rail-trail in the Midwest utilizing visual preference methods with ArcGIS and 3D visualization technologies. It has been found that visually preferred environments are more enjoyable, more frequently used places that positively influence overall health of individuals and communities. Aesthetic attributes of environments, in particular, are directly related to overall physical, social, and mental health. Research conducted on environment, behavior, and human preference suggests that environmental settings can influence perceptions of quality of life, sense of place, and mental states, which affect stress levels, which are physically manifested in the body (Kaplan 1982, 1987, 1995, 1998; Lusk 2002; RWJF 2006; Shafer 2000).One way of providing healthier environments is by improving aesthetics according to the visual characteristics that promote understanding and exploration of the environment, specifically perceptual values of smoothness, density, and landcover type (Kaplan and Kaplan 1998; Brown 1994). This technique allows social issues such as public opinion and health benefits to be integrated with environmental and cultural issues to thoroughly address design and management solutions, especially in recreation areas. Spatial Analyst and 3D Analyst extensions facilitated the analysis by adapting the United States Forest Service visual analysis framework to the visual preference research to assess the use of GIS and 3D technology in a design oriented application. This included the addition of a 3D element to allow the designer to experience how a scene changes through space and time. Use of 2D, 3D, and animation capabilities of ArcGIS assisted in the visualization of landscape preference from the trail-user's point of view to assess the perceptual qualities of the landscape along the Cardinal Greenway.The project findings outline the capabilities of ArcGIS 3D Analyst and Spatial Analyst for mapping and measuring these perceptual and physical landscape qualities. The resulting design concepts reflect the findings of this study. It is anticipated that the process followed could be adapted and applied to recreation areas in similar geographic regions, and thereby advance daily recreation and lifestyle change for healthier individuals and communities. / Department of Landscape Architecture

Submitted by Maicon Juliano Schmidt (maicons) on 2015-07-20T17:49:00Z No. of bitstreams: 1 Juliano Xavier Borba Jorej.pdf: 4067178 bytes, checksum: c497c9909a965f45bb667cf7fb646181 (MD5) / Made available in DSpace on 2015-07-20T17:49:00Z (GMT). No. of bitstreams: 1 Juliano Xavier Borba Jorej.pdf: 4067178 bytes, checksum: c497c9909a965f45bb667cf7fb646181 (MD5) Previous issue date: 2015-04-30 / Nenhuma / Este trabalho objetiva analisar como a área de centro cirúrgico do Hospital Mãe de Deus está sendo subsidiada com informações que agreguem valor ao processo de tomada de decisão do nível estratégico e propor melhorias nos sistemas de informação utilizados. Para isso, foi desenvolvida uma pesquisa qualitativa de natureza exploratória que utilizou a estratégia de estudo de caso, baseada em informações fornecidas pelos principais atores que compõem o processo de tomada de decisão estratégica do centro cirúrgico e, de forma complementar, por meio de documentos da organização. A coleta de dados foi realizada por meio de entrevistas semiestruturadas, e a extração de informação orientada pela técnica de análise de conteúdo. A partir dessa análise, foram identificadas as decisões de nível estratégico mais relevantes para a maximização do desempenho da área de centro cirúrgico, e foram descritas as informações necessárias ao processo de tomada de decisão no centro cirúrgico em nível estratégico. Por fim, foram identificados os gaps nos sistemas de informação. Desse constructo, emergiram cinco proposições de melhorias nos sistemas de informação: O desenvolvimento da Análise do Mix de Convênios, Especialidades e Linhas de Cuidado, a Gestão das Reservas de Sala Cirúrgicas, a Análise das Cirurgias Agendadas e com as Guias Autorizadas, a Análise da Gestão dos Prazos de Autorização e a criação do dashboard de Resumo Executivo. A partir dessas propostas, pretende-se qualificar o subsídio à tomada de decisão estratégica na área de centro cirúrgico. / The purpose of this study is to analyze how the surgery center of the Mãe de Deus Hospital is being subsidized with information that add value to the decision-making process of the strategic level and propose improvements in information systems. It has been done through qualitative exploratory research, based on case study method. Informations were provided by the main actors in the process of strategic decision-making in the surgery center and in a complementary way through the organization documents. Data collection was conducted through semi-structured interviews, and the information was extracted by content analysis. As a result, the strategic level decisions more relevant to maximize the performance of the surgery center were identified and were described information necessary for the decision-making process at the strategic level. Finally, gaps were identified in the information systems. As a result, five proposals were created for improvements in information systems. It is intended to qualify the strategic decision-making process in the surgery center.

The purpose of this research is to critically inquire into the appropriateness of the current human computer interaction (HCI) practices in Information and Communication Technologies and Development (ICTD) system design given the contextual constraints and challenges found in developing country contexts. Despite user participation in system design being a buzzword of HCI the form of this participation varies with the different disciplinary perspectives and paradigms and their different methods for engaging users and identifying users' needs. Moreover, a majority of these dominant HCI perspectives are not only rooted in the developed countries context they also mainly focus on organisational management information systems (MIS) and less on information systems (IS) that place emphasis on the socio-economic context of developing countries. Literature review reveal that limited studies focus on the differences brought about by the western influenced methodologies and principles when applied in different contexts and how they affect the user participation process as well as the outcome. Building on past research, this research argues that HCI for ICTD needs to develop new contextualised participatory methods and strategies that consider the broader and complex contexts of the ICTD users. However, shifting the focus to localised forms of HCI in ICTD system design requires a better appreciation of the challenges and constraints encountered when applying the traditional HCI methods and strategies. Based on this argument the research conceptually explores and reflects on the underlying contextual factors and mechanisms present in participatory ICTD system design and the presumed relationships among them. Drawing on this conceptual framework, the research conducts semi-structured interviews, focus group discussions and participant observations with three mobile money system design projects in Kenya that engaged the users during the design process to highlight how current HCI practices respond to the multifaceted nature of ICTD system design which present challenges that include social, technical, cultural and infrastructural issues. Findings from this qualitative study provide significant new insights that support the call for contextualised participatory methods and strategies. The findings suggest that there is tension between the underlying assumptions inherent in western HCI methods and strategies and the local context thus justifying the call for the appropriation of the design process. Drawing on the conceptual framework it was found that bias formed from factors such as power relations, diversity in interests for participation and cross-cultural differences moderate the design process and ultimately the participatory outcome. From the knowledge perspective, this research provides an in-depth understanding of the developing country contextual factors that mediate user participation process in ICTD system design. Furthermore, the research extends the knowledge with regards to participatory interventions in the development of IS in Africa. The research also presents a theoretical framework that makes explicit the contextual assumptions and constraints embedded in participatory ICTD system design interventions and how they shape the design process and the participatory outcome. Finally, the recommendations formulated from this research provide HCI designers and practitioners actionable knowledge in regards to reflecting on their current traditional HCI tools and techniques to ensure better localised design processes.

Актуальность темы кросс-продаж обусловлена борьбой за потребителя на рынке услуг. Интегрированные инновационные решения, основанные на стратегических конкурентных преимуществах, позволяют компаниям повышать свою конкурентоспособность, а иногда являются причиной развития новых направлений деятельности и даже формирования новых рынков. Целью работы является создание сущности бизнес-задачи в CRM для повышения эффективности продаж в АО «ПФ «СКБ Контур» и ее внедрение в текущие бизнес-процессы. В первой главе были проанализированы методы моделирования и оптимизации бизнес-процессов и методологии проектирования информационных систем. Вторая глава посвящена описанию текущих бизнес-процессов компании АО «ПФ «СКБ Контур» в направлении продаж. В третьей главе представлены прикладные и экономические результаты от внедрения модуля бизнес-задачи. Результаты работы: практическим результатом работы стала доработанная система «Контур.Продаж» модулем задачи, Позволяющая оптимизировать бизнес-процессы продаж АО «ПФ «СКБ Контур». / The relevance of the cross-selling theme is determined by the struggle for the consumer in the services market. Integrated innovative solutions based on strategic competitive advantages allow companies to improve their competitiveness, and sometimes are the reason for the development of new activities and even the formation of new markets. The aim of the work is to create the essence of the business task in CRM for increasing the sales efficiency in SKB Kontur and its implementation in the current business processes. In the first chapter, methods for modeling and optimizing business processes and the methodology for designing information systems were analyzed. The second chapter is devoted to the description of the current business processes of the SKB Kontur in the direction of sales. The third chapter presents applied and economic results from the implementation of the business task module. The results of the work: the practical result of the work was the modified system "Kontur.Sales" task module, allowing to optimize the business processes of sales SKB Kontur.

Актуальность темы выпускной квалификационной работы обусловлена потребностями предприятия в автоматизации производства. Целью данной работы является проектирование и внедрение автоматизации на производство компании «ДНК Окна». Основными пунктам методологической новизны являются применение известных подходов к автоматизации производства к новому объекту исследования, оконному производству. Практическая значимость данной работы заключается в уменьшении сроков производство оконных конструкций для компании «ДНК Окна» за счет внедрения автоматизированного модуля отслеживания готовности заказа. Экономическая эффективность работы подтверждена в последнем разделе ВКР, так как внедрение системы на предприятие уже осуществлено. / The relevance of the topic of final qualification work is due to the needs of the enterprise in the automation of production. The aim of this work is the design and implementation of automation for the production of DNA Windows. The main points of methodological novelty are the application of well-known approaches to the automation of production to a new object of study, window production. The practical significance of this work is to reduce the time frame for the production of window structures for DNA Windows by introducing an automated module for tracking order readiness. The economic efficiency of the work is confirmed in the last section of the dissertation, since the introduction of the system to the enterprise has already been completed.

Large-scale and long-term planning imposes extensive requirements on governance efforts regardless of whether it involves public organisations, private organisations, or both. The proportions of such planning entangle many actors and stakeholders as system components within and around a complex system. These system components and conditions in a complex planning environment introduce a diverse variety of strategic objectives into the planning. This study investigates how strategic objectives can affect the governance of complex planning systems, particularly in the context of national critical infrastructure protection. For this purpose, this thesis concentrates on a national planning procedure, STYREL, which Sweden has recently implemented for the case of power shortages. This case involves various actors from the national, regional and local levels who act on behalf of both public and private organisations in a planning process with four-year intervals, and it thus constitutes a relevant subject for this study. The investigation entailed the collection of evidence from documents and interviews. First, publicly available Swedish documents regarding the case provided an understanding of the planning. Second, interviews with decision-makers who are entrusted with this planning at municipalities and county administrative boards as well as with a few planners from power grid providers offered a deeper comprehension of both the proceedings in practice and the strategic objectives involved in this complex system for planning of critical infrastructure protection. Particularly, the findings resulted in several conceptual models that demonstrate these understandings in more detail. A soft system model visualises the problem situation and contains several elements, such as the system components, interrelations and conditions. Moreover, a multi-level planning model specifies sources of uncertainty in the planning and decision-making process that are associated with an insufficient alignment of strategic objectives in the STYREL case. These decompositions of the Swedish planning environment – both horizontal and vertical – further enabled this study to identify significant parameters of the systemic conditions and strategic objectives involved in such complex planning environments that challenge their governance. The findings of this study suggest that the Swedish process is not yet fully developed. The investigation particularly indicates that a better alignment of strategic objectives is necessary to ensure a selection of adequate goals and means that advances the future usability of the produced plan, which in turn would legitimate and strengthen this complex planning process for critical infrastructure protection. / Storskalig och långvarig planering ställer höga krav på styrning. Detta gäller oavsett om offentliga eller privata organisationer, eller båda, är involverade. Omfattningen av en sådan planering engagerar många aktörer och intressenter som komponenter inom och omkring ett komplext system. Dessa komponenter samt deras villkor inbäddade i en komplex planeringsmiljö skapar en mångfald av strategiska målbilder som följer med in till planeringen. Denna studie undersöker därför hur strategiska målbilder kan påverka styrningen av komplexa planeringssystem, särskilt i kontexten av skyddet av kritisk infrastruktur i samhället. Undersökningen fokuserar på en nationell planeringsprocess, kallad STYREL, som avser beredskapsplanering för elbristsituationer och som implementerats i Sverige. Planeringsmiljön omkring STYREL är ett relevant studieobjekt eftersom den involverar många aktörer från nationell, regional och lokal nivå. Dessa aktörer representerar offentliga och privata organisationer i den planeringsprocess som genomförs med fyraårsintervaller. Under undersökningens gång har bevis samlats in från dokument och intervjustudier. Först har offentlig tillgängliga dokument om fallet skapat en förståelse om planeringen. Intervjuer med beslutsfattare som är ansvariga för STYREL-planeringen hos länsstyrelser, kommuner samt elnätsbolag har sedan genererat en ännu djupare förståelse. Detta gällande både förfaringssättet i praktiken och de strategiska målbilder som är involverade i detta komplexa system för planering av kritisk infrastruktur-skydd. Resultaten ledde i synnerhet till några konceptuella modeller vilka demonstrerar förståelserna på ett detaljerat sätt. En systemmodell visualiserar problemsituationen och innehåller flera element såsom systemkomponenter, relationer och villkor. En multinivå-planeringsmodell specificerar källor av osäkerhet i planerings- och beslutsprocessen vilka är associerade med en otillräcklig harmonisering av strategiska målbilder i STYREL fallet. Dekompositionerna av den svenska planeringsmiljön – både horisontellt och vertikalt – gjorde det möjligt att identifiera signifikanta parametrar av de systemiska villkor och strategiska målbilder som är involverade i dessa komplexa planeringsmiljöer och utmanar deras styrning. Resultaten av studien indikerar att den svenska processen inte är fullt utvecklat. Undersökningen visar att en bättre harmonisering av strategiska målbilder är nödvändig för att säkerställa ett urval av adekvata mål och medel som skulle utveckla den framtida användbarheten av den producerade planen. Denna skulle i sin tur legitimera och stärka den komplexa planeringsprocessen för skyddet av kritisk infrastruktur. Därtill kunde detta främja en målgruppsorienterad kommunikation om risker och relevanta åtgärder. / <p>Vid tidpunkten för framläggningen av avhandlingen var följande delarbeten opublicerade: delarbete 1 under granskning, delarbete 3 under granskning.</p><p>At the time of the defence the following papers were unpublished: paper 1 under review, paper 3 under review.</p>

Цель работы – Проектирование разрабатываемого сервиса и управление им. Объект исследования – проектирование информационной системы. Методы исследования: анализ существующих решений, методы активации творческого мышления, метод экспертных оценок. Результаты работы: разработана проектная документация и прототипы сервиса «Мониторинг IT-конференций». / Objective of the work is the service designing and managing the development team. The object of research is the design of an information system. Research methods: decision analysis, methods of activating creative thinking, the method of expert assessments. Results of work: budget, project documentation and prototypes of the serivce «Monitoring IT-conferences».

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