<p>Aim of this paper is to describe and analyze why customers come back to the restaurants, what influence their decisions. During the research we formulate 2 hypotheses. Hypotheses 1 – most reasons of the restaurants’ customers retention can be associated with restaurants’ service elements adapted from the 8Ps of Service Marketing Model. Hypotheses 2 - retention and loyalty have unidirectional relation – loyalty means retention of the customer, but retained customer doesn’t mean loyal. The results of empirical research support both hypotheses. Also during the empirical research we have highlighted some interesting results which are visualized in Illustration 5.1, Illustration 5.2 and Illustration 5.3. In research qualitative and quantitative approaches are used. Data collection method is interview. One deep interview was conducted with restaurant manager in order to enhance the quality of results interpretation. The results of the research can be used by marketers especially in restaurant sphere in order to better understand what influence customers’ behavior and why they come back to the service provider. Also restaurants’ managers can use our findings as a tool to increase the retention rates by adjusting relevant restaurants’ service elements within their restaurant.</p>

This master’s thesis investigates the Swedish American Chamber of Commerce (SACC) in Chicago, a non-profit organization, in order to aid it with customer defection. The chosen literature contributes to a better understanding of customer behavior, and thus, customer defection, by examining customer retention, customer defection, switching behaviors, and different gaps that can occur in the relationship between a service supplier and its customers. Through a systematic combining approach and empirical findings gained through semi-structured interviews with both executives and defected customers, this study reveals that the main reason for customer defection is a perceived lack of value in their membership to the SACC, along with the sentiment that their business-oriented expectations are not being met. As for the SACC, the Board members have a varied range of views as to the value of defected customers, though overall, acquisition is prioritized over customer defection strategies.

Aim of this paper is to describe and analyze why customers come back to the restaurants, what influence their decisions. During the research we formulate 2 hypotheses. Hypotheses 1 – most reasons of the restaurants’ customers retention can be associated with restaurants’ service elements adapted from the 8Ps of Service Marketing Model. Hypotheses 2 - retention and loyalty have unidirectional relation – loyalty means retention of the customer, but retained customer doesn’t mean loyal. The results of empirical research support both hypotheses. Also during the empirical research we have highlighted some interesting results which are visualized in Illustration 5.1, Illustration 5.2 and Illustration 5.3. In research qualitative and quantitative approaches are used. Data collection method is interview. One deep interview was conducted with restaurant manager in order to enhance the quality of results interpretation. The results of the research can be used by marketers especially in restaurant sphere in order to better understand what influence customers’ behavior and why they come back to the service provider. Also restaurants’ managers can use our findings as a tool to increase the retention rates by adjusting relevant restaurants’ service elements within their restaurant.

This thesis explores the reasons why customers stop buying brands. The first part quantifies what proportion of customers defect for the reasons that are within and beyond brand managers' control. The second part examines how the reasons for defection impact on post-defection brand equity of former brand.

Iterative competition between organisms for limited resources gives rise to different social strategies including cooperation. One specific problem in the cooperating but competing species in that cost associated in exhibiting cooperative traits provokes "cheating". Cheaters acquire relatively higher fitness by reaping the benefits of cooperation without contributing towards community beneficial goods. While the relatively fit cheaters can drive the contributors to extinction, the contributors exhibit different strategies to gain preferential benefits of cooperation. The facultative benefit of cooperation to cheaters drives the population to an equilibrium frequency of cooperators and cheaters. Here we develop a multi-scale modeling approach to simulate the dynamics of such cooperation within mixed population of contributors and cheaters. We recursively use genome-scale metabolic models to estimate the fitness of the organism based on the current ecological state. In addition, a series of ordinary differential equations estimate the dynamics of the population and ecological conditions. We use our approach to investigate alternative strategies whereby the cooperating strain may improve its fitness and find that regulation of gene expression is superior to modulation of enzyme activity in our system.

In this essay, the aim has been to investigate how the possibilities of leaving gang criminality are portrayed in the news media. It is of criminological interest to examine the extent to which news articles address the limitations and opportunities for individuals involved in gang criminality, as this could have long-term implications for criminal policy and crime prevention efforts. Currently, there is no previous research specifically focusing on the news media's portrayal of the possibilities of leavinggang criminality, hence this essay contributes additional insights. The theories utilized in the essay include labeling theory and social bond theory. A qualitative content analysis method was employed to study 103 Swedish news articles published between October 2022 and November 2023. The material was processed using a coding scheme with themes and categories. The analysis revealed that defection programs are the primary means for gang criminals to exit criminal networks. It highlighted the challenges faced by defectors with high threat levels and emphasized the significance of community and social relationships in successfully completing the defection process. The analysis identified significant shortcomings within authorities and defection programs responsible for the process. Overall, the results depict defection programs as deficient, and the process is portrayed as uncertain, all while lethal violence continues to rise. This may contribute to the public's perception that the preventive efforts of defection programs are not effective enough to handle the situation, potentially leading to a tougher political stance on combating gang criminality. It may also signal to gang members that their chances of leaving gang criminality are slim and that authorities are not reliable

This essay aims to identify and illustrate, in relation to Stig Hjarvards (2013) theory of mediatization, the factors for defection that Swedish news media portray as decisive for women leaving Jehovah´s witnesses. The material consist of six news articles collected from four different news media who all published stories about women which defected from Jehovah´s witnesses. The method of the essay is a transversal text analysis and the program Open Code 4.03 has been used to assess the results. The process of coding was abductive which means, inthis essay, that the categories used in Open Code was mainly created based on the presented previous research on religious defection but also by a thoroughly reading of the articles. This genereted in five overall themes: family, external factors, organizational, world view and mental health. The factors for defection that is brought up by the articles is categorized in these themes. The result was then analyzed based on Hjarvards (2013) theory of mediatization and his explanations to it by these three metaphors of media; media as conduits, media as languages and journalism on media. The analyzed results indicated, among other things, factors for defection regarding deprivation of freedom, prohibition within the movement and unequal conditions for men and women. The results also showed medias aim to enforce factors connected to love and sex to create entertainment value. According to my interpretation of Hjarvards (2013) theory the results shows news medias desire to be an institution that criticalexamines religious organizations that do not fit in with secular norms of Swedish society.

Garbage collectors (GCs) automate the problem of deciding when objects are no longer reachable and therefore should be reclaimed, however, there currently exists no automated process for the design of a correct garbage collector. Formal models exist that prove the correctness of individual GCs; more general models describe a wider range of GCs but do not prove their correctness or provide a concrete instantiation process. The lack of a formal model means that GCs have been designed in an ad-hoc manner, published without proof of correctness and with bugs; it also means that it is difficult to apply experience gained from one implementation to the design of another. This thesis presents Surf, an abstract model of distributed garbage collection that bridges the gap between expressibility and specificity: it can describe a wide range of GCs and contains a proof of correctness that defines a list of requirements that must be fulfilled. Surf’s design space and its requirements for correctness provide a process that may be followed to analyse an existing collector or create a new GC. Surf predicts the abstract behaviour of GCs; this thesis evaluates those predictions in light of the understood behaviour of published GCs to confirm the accuracy of the model. A distributed persistent implementation of the Train Algorithm is created as an instantiation of Surf and the model is used to analyse progress in the GC and drive the design of a partition selection policy that provides a lower bound on progress and therefore reduces the GC’s complexity to completeness. Tests with mesh data structures from finite element analysis confirm the progress predictions from Surf. Published GCs cluster mostly in one corner of the Surf design space so this thesis explores the design of a GC at an unoccupied design point: the Tram Algorithm. Analysis via Surf leads to the prediction that Trams are capable of discovering topology in the live object graph that approximately identifies the strongly connected components, permitting O(1) timeliness that is unique to the Tram Algorithm. / Thesis (Ph.D.) -- University of Adelaide, School of Computer Science, 2008

<p>This study is about inmates, who reflect upon their time in school, their experiences of school and how different things have influenced and affect them later in life. The aim with this study is to examine how different kinds of school related issues have affected the inmates in different ways. The aim is also to look at how school can spot in early years, children within the danger zone and provide for those children, so that they can be helped in different ways and so that they can be able to achieve different in life, not to end up becoming criminals later in life.</p><p>The main questions in this study are:</p><p>How did the chosen inmates experience their time in school?</p><p>Can you by looking at research tell that these persons already in their childhood were children within the danger zone?</p><p>What kind of school related issues could have contributed to a criminal lifestyle later in life?</p><p>The result of this study shows that all five have been children within the danger zone. In all five cases there have been school related issues that have affected those men. Issues such as; truancy, bullying, school defection, difficulties of concentrating and reading- and writing disorders. Issues which are to be seen as issues that could lead to a criminal lifestyle later in life.</p>

This study is about inmates, who reflect upon their time in school, their experiences of school and how different things have influenced and affect them later in life. The aim with this study is to examine how different kinds of school related issues have affected the inmates in different ways. The aim is also to look at how school can spot in early years, children within the danger zone and provide for those children, so that they can be helped in different ways and so that they can be able to achieve different in life, not to end up becoming criminals later in life. The main questions in this study are: How did the chosen inmates experience their time in school? Can you by looking at research tell that these persons already in their childhood were children within the danger zone? What kind of school related issues could have contributed to a criminal lifestyle later in life? The result of this study shows that all five have been children within the danger zone. In all five cases there have been school related issues that have affected those men. Issues such as; truancy, bullying, school defection, difficulties of concentrating and reading- and writing disorders. Issues which are to be seen as issues that could lead to a criminal lifestyle later in life.