This thesis describes implementation process of issue tracking systém in company Audatex Systems s.r.o. An analysis of company's processes has been performed and ideal state after implementation is proposed. The implemented system is going to be used not only for software defect tracking, but also for company's other needs like project management and internal communication. Output of company's analysis is a list of requirements for said system and a tender is performed -- along with setting up of test environments. Process of implementation and configuration is described along with experience from implementation proces. Each of shotlisted applications is configured for company's specific needs and is evaluated with an evaluation systém, that has been created for this specific tender. Situation after implementation is descibed in conclusion of this thesis. Main benefit of this thesis lies in comparision of applications and presenting their configurations for company's needs. Two free solutions are compared along with a comercial one. In conclusion this thesis answers a question, whether a comercial solution is really needed for this specific case.

This project is a movie theater order system. This system allows people to get movie information and purchase tickets on the Internet. This project is based on a Model-View-Controller (MVC) architecture, which introduces a controller servlet to provide a single point of entry to the web system and encourages more reuse and extensibility of the code.

Presented thesis thesis is written for IBM Company, specifically IBM IDC Czech Republic, s.r.o. branch. The thesis describes development of statistic module for work database TIVOLE utilizing Lotus Notes program. The basic aim of the thesis is to ease creation of reports and graphical data outputs in relation to speed of operator´s work while narrowing down the required time of human resources for solving problems.

Film is cultural piece which has quickly become as phenomena of Twentieth Century. Film festivals are celebration of all spectrum of works and theirs authors. Festivals contributes to development of film industry and cinematography. Endeavor to improve organization's effectiveness of this social event can be done by establishing an information system which can help to reach higher attendance and satisfaction of visitors.

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This study is about the transition to NDC standard protocol in the business ecosystem of flightticket distribution. The key actors included are airlines, travel agencies and content aggregators(system suppliers). The thesis analyses the current state of the transition to NDC done by thekey actors of the business ecosystem of flight ticket distribution with digital transformationmaturity perspectives, including dimensions, which are relevant for the transition. A conceptual framework has been created and includes six digital transformation maturityperspectives with attached dimensions that can impact the transition to NDC for the businessecosystem with the actors included in the scope of this thesis. The conceptual framework hasbeen created based on previous research on the topic of NDC and used as a foundation to createthe interview protocol and to structure and categorize the empirical results and analysis. The result of this thesis is a compilation of the answers to the interview protocol with tworespondents from two different airlines, three respondents from two different travel agenciesand two respondents from one content aggregator (system supplier). The result answers thequestion of how every organization is working with the different perspectives, and itsdimensions, of digital transformation maturity perspectives in their transition to NDC. Fromthe answers of the respondents, it has also been possible to identify central themes of the keyactors' work that was not originally part of the conceptual framework. The transition to NDC is an ongoing process and the different key actors are working with thedifferent perspectives, including the dimensions, in their transition to NDC. Based on theanswers from the respondent of this study, updates have been made to the conceptualframework to cover all the central themes of the key actors work with digital transformationmaturity perspectives and dimensions in their transition to NDC. The key actors are dependenton each other working with every perspective, and dimension, of the digital transformationmaturity perspectives and if the work with one perspective falls behind for one actor there areripple effects for the other key actors. Key words: NDC Standard Protocol, Flight ticket distribution, Business Ecosystem, Digitalmaturity, Airlines, Travel agency, GDS, Global distribution system

一九九八年台北市市長選舉中，影響選舉結果最大的是外省籍選民及新黨選民「分裂投票」現象。大量新黨選民在市長選舉中一面倒地投票給國民黨候選人馬英九，不過市議員、立法委員仍舊投給新黨則是導致這種現象出現的主因。常態下，擁有高滿意度的在位者，常能連任。而在任內施政滿意度常常保持在七成以上的市長陳水扁落選，是相當令人意外的。筆者認為這種現象值得作有系統的分析。 本文利用政治大學選舉研究中心的抽樣調查面訪資料，針對一九九八年台北市選舉中選民分裂投票的行為進行深入分析。本文歸納影響選民分裂投票的六個模型，利用六個模型經過對數成敗比模型的比較，在控制人口基本背景因素之後（性別、年齡、教育程度及籍貫），發現模型影響選民分裂投票的情況：一是政黨認同強度減弱的政黨解組作用導致選民分裂投票。雖然政黨認同在模型中具有明顯的影響力，但台北市近年來並未有政黨解組的趨勢，因此政黨認同減弱並非分裂投票的主因。二為選民的省籍，尤其是外省籍選民分裂投票行為相當明顯，其中年輕世代比年紀大的世代更形嚴重。第三則是統獨議題及相關的中國人/台灣人認同。研究結果發現統獨議題對選民分裂投票不具顯著影響力，但中國人/台灣人則對於市長與立法委員之間的分裂投票有明顯影響力；第四是候選人形象中的裙帶效應並不顯著，對分裂投票與否之間不具明顯差異。五為選民分立制衡觀念。在相同層級的市府及議會之間選民具有分立制衡的觀念，想藉政黨之間相互制衡的方式保護民眾的最大福祉，故採取分裂投票的行為。中央及地方制衡的觀念則不具影響力。第六則為新黨的選民策略投票是影響選民分裂投票的重要因素。新黨選民對於尋求連任的民進黨市長候選人陳水扁相當反感，且新黨市長候選人王建□當選機會不大的情況下，選擇轉投給國民黨馬英九之策略投票，並進而形成分裂投票。從六個模型最後推論的結果，真正決定選民分裂與否最重要的因素是選民的省籍背景導致的情感反應及新黨選民的策略投票。而這兩者的關聯又非常密切。 / Split ticket voting by New Party identifiers and Mainlanders had a crucial influence on the outcome of the 1998 Taipei City mayoral election. Large numbers of voters who identified themselves as New Party supporters voted for the KMT mayoral candidate. However, in the concurrent Legislative Yuan and City Council elections, they voted for New Party candidates. Normally, an incumbent with extremely high approval ratings will win re-election easily, but in this case Chen Shui-bian lost the mayoral race. This surprising result is worth researching. This thesis uses face-to-face interview data collected after the 1998 election. To analyze split ticket voting behavior, we consider six different logit models. After controlling basic demographic variables, including sex, age, education, and ethnic background, it is possible to discover what influences split ticket voting. First, weakening party identification can induce a dealignment process. This, in turn, gives rise to split ticket voting. In the data, the intensity of party identification has an obvious effect on split ticket voting. However, there has been no dealignment. Thus, weakening party identification is not the main reason for split ticket voting. The second factor is ethnic background. Mainlanders, especially young and middle aged voters, are more likely to split their tickets. Third, the related questions of unification or independence and Taiwanese or Chinese identification also have influence. The effect of the unification/independence position is not significant, but the respondents’ ethnic identity is. A fourth finding is that there is no significant coattail effect influencing split ticket voting. Fifth, many voters wish to balance the parties against each other, and so they split their votes. However, this only holds for offices at the same level (mayor and city council) and not for different levels (local and national). Sixth, strategic voting by New Party supporters was very important. New Party supporters were very opposed to Chen Shui-bian, and the New Party nominee did not have much chance of winning. As a result, many split their votes, voting strategically for the KMT mayoral candidate. After examining the six models, we find that the most important factors influencing split ticket voting are ethnic background and strategic voting by New Party supporters. These two factors are intimately connected, of course.

Thesis is focused on creation of an information system for a visitor center in Olomouc. This document describes whole lifecycle of that reservation system, including requirements specification, system design, its implementation and testing. Final system will be deployed in museum, where it will handle the control of turnstiles, ticket reservations and sales.

Main focus of this thesis is creating workaround for ITIL processes in service desk systems. As a objective with highest priority was to choose service desk systems, then create interface which can make possible communication between service boards and selected processes. I described also in generally meaning ITIL library, common service desk functions and important ITIL processes. Management of incidents, problems, changes and configurations is based on a set of processes, which are able to manipulate with interface. Web services are main tool of implemented API for working with these processes. In conclusion are also presented several scenarios to demonstrate communication between clients and service across the board created interface.

Texas has a rich tradition of Early Music ensembles that dates back to 1969. However, there is little reliable information based on statistical data collection and analysis concerning Texas Early Music consumers. Little is known about why they attend Early Music performances or other important factors that affect the Early Music industry. Through the use of an extensive survey and accompanying statistical analysis, this study answers many questions regarding Early Music consumers in the State of Texas. This study collected demographic and psychographic data in January 2020 about the Early Music concert-going public in three major Texas cities - Dallas, Austin, and Houston. Other factors were identified in two primary areas: audience characteristics and ticket pricing practices.