Este estudo objetivou avaliar a efetividade de uma Tecnologia Social de Capacitação Profissional para intervenção com vítimas de violência (TSCP-VS) mediante efeitos indiretos e o impacto no trabalho dos profissionais capacitados. A avaliação por meio dos efeitos indiretos investigou o impacto da TSCP-VS sobre os níveis de burnout, demanda, controle e apoio social. O impacto da TSCP-VS no trabalho dos profissionais capacitados foi avaliado por meio dos índices de impacto do treinamento no trabalho e dos níveis de transferência de aprendizagem. Foi investigado se os índices de burnout e as características do trabalho avaliados estavam relacionados aos níveis de impacto e transferência de aprendizagem. Foi utilizado o delineamento quasi-experimental. O grupo intervenção (G1) foi formado por 32 profissionais que concluíram a TSCP-VS. O grupo comparação (G2) constituiu-se por 24 profissionais que não participaram da TSCP-VS. Os participantes foram avaliados em três momentos. Referente ao G1, foi observado um aumento nos índices de exaustão emocional e baixa realização profissional de burnout, sendo que os níveis de despersonalização mantiveram-se estáveis. Os níveis de demanda, controle, autoridade decisória, uso de habilidades, e apoio social de G1 também permanecerem estáveis. O G2 apresentou um aumento nos índices de baixa realização profissional e despersonalização de burnout, os níveis de exaustão emocional mantiveram-se estáveis. Foi observada uma redução nos níveis de controle e de sua subdimensão autoridade decisória, sendo que os níveis de demanda, uso de habilidades e apoio social mantiveram-se estáveis. Ademais, foram observados altos índices de impacto e transferência de aprendizagem entre os participantes do G1, sendo que estes índices não se relacionaram aos níveis de burnout e as características do trabalho avaliadas. Os altos índices de impacto e transferência de aprendizagem sugerem que a TSCP-VS constitui-se como uma estratégia a qualificação dos profissionais de psicologia que trabalham em serviços públicos. / This study objective to evaluate the effectiveness of a Social Technology for Professional Qualification for intervention with victims of violence (TSCP-VS) through indirect effects and the impact on the work of professionals. The evaluation of indirect effects investigated the impact of TSCP-VS on levels of burnout, demand, control and social support. The impact of TSCP-VS at trained professionals’ work was assessed by training impact’s indices at work and levels of transfer of learning. It was investigated whether the levels of burnout and job characteristics evaluated were related to the levels of impact and transfer of learning. It was utilized the quasi-experimental design. The intervention group (G1) was composed of 32 professionals who completed the TSCP VS. The comparison group (G2) consisted of 24 professionals who did not participated at the TSCP-VS. Referring to the G1, it was observed an increase in levels of emotional exhaustion and low professional accomplishment of burnout, the levels of depersonalization have remained stable. The levels of demand, control, decision authority, use of skills, and social support of G1 also remained stable. The Group 2 showed an increase in the rates of low professional accomplishment and depersonalization of burnout, emotional exhaustion levels remained stable. It was observed a reduction in the levels of control and its subdimension decision authority, the levels of demand, use of skills and social support remained stable. Furthermore, were observed high levels of impact and transfer of learning among participants of G1, and these indices were not related to levels of burnout and the characteristics of evaluated work. The high levels of impact and transfer of learning suggest that TSCP-VS constitutes itself as a strategy for qualification of psychology professionals who work on public services.

The aim of this master thesis is to evaluate effectiveness of an investment project of a hotel reconstruction and assess of its impact on the company's financial stability. The theoretical part of the paper contains general theoretical background of investment decision-making and long-term financing. This section describes the processes of the preparation and the implementation of projects, the individual methods of evaluation the effectiveness of investments and the characteristics of possible methods of financing. Further it emphasises the importance of respecting the risk in the investment decision making. The practical part focuses on the general characteristics of the company and its enterprising intention. A very important section of this thesis is the evaluation of the effectiveness of the investment project which is based on three options optimistic, neutral and negative. These variants are affected by the occupancy rate of the hotel. Also, the risks of the monitored investment will be taken into account and examined in more details. This will help with the resulting decision about the implementation of the project.

Este estudo objetivou avaliar a efetividade de uma Tecnologia Social de Capacitação Profissional para intervenção com vítimas de violência (TSCP-VS) mediante efeitos indiretos e o impacto no trabalho dos profissionais capacitados. A avaliação por meio dos efeitos indiretos investigou o impacto da TSCP-VS sobre os níveis de burnout, demanda, controle e apoio social. O impacto da TSCP-VS no trabalho dos profissionais capacitados foi avaliado por meio dos índices de impacto do treinamento no trabalho e dos níveis de transferência de aprendizagem. Foi investigado se os índices de burnout e as características do trabalho avaliados estavam relacionados aos níveis de impacto e transferência de aprendizagem. Foi utilizado o delineamento quasi-experimental. O grupo intervenção (G1) foi formado por 32 profissionais que concluíram a TSCP-VS. O grupo comparação (G2) constituiu-se por 24 profissionais que não participaram da TSCP-VS. Os participantes foram avaliados em três momentos. Referente ao G1, foi observado um aumento nos índices de exaustão emocional e baixa realização profissional de burnout, sendo que os níveis de despersonalização mantiveram-se estáveis. Os níveis de demanda, controle, autoridade decisória, uso de habilidades, e apoio social de G1 também permanecerem estáveis. O G2 apresentou um aumento nos índices de baixa realização profissional e despersonalização de burnout, os níveis de exaustão emocional mantiveram-se estáveis. Foi observada uma redução nos níveis de controle e de sua subdimensão autoridade decisória, sendo que os níveis de demanda, uso de habilidades e apoio social mantiveram-se estáveis. Ademais, foram observados altos índices de impacto e transferência de aprendizagem entre os participantes do G1, sendo que estes índices não se relacionaram aos níveis de burnout e as características do trabalho avaliadas. Os altos índices de impacto e transferência de aprendizagem sugerem que a TSCP-VS constitui-se como uma estratégia a qualificação dos profissionais de psicologia que trabalham em serviços públicos. / This study objective to evaluate the effectiveness of a Social Technology for Professional Qualification for intervention with victims of violence (TSCP-VS) through indirect effects and the impact on the work of professionals. The evaluation of indirect effects investigated the impact of TSCP-VS on levels of burnout, demand, control and social support. The impact of TSCP-VS at trained professionals’ work was assessed by training impact’s indices at work and levels of transfer of learning. It was investigated whether the levels of burnout and job characteristics evaluated were related to the levels of impact and transfer of learning. It was utilized the quasi-experimental design. The intervention group (G1) was composed of 32 professionals who completed the TSCP VS. The comparison group (G2) consisted of 24 professionals who did not participated at the TSCP-VS. Referring to the G1, it was observed an increase in levels of emotional exhaustion and low professional accomplishment of burnout, the levels of depersonalization have remained stable. The levels of demand, control, decision authority, use of skills, and social support of G1 also remained stable. The Group 2 showed an increase in the rates of low professional accomplishment and depersonalization of burnout, emotional exhaustion levels remained stable. It was observed a reduction in the levels of control and its subdimension decision authority, the levels of demand, use of skills and social support remained stable. Furthermore, were observed high levels of impact and transfer of learning among participants of G1, and these indices were not related to levels of burnout and the characteristics of evaluated work. The high levels of impact and transfer of learning suggest that TSCP-VS constitutes itself as a strategy for qualification of psychology professionals who work on public services.

NOVÁK, Petr. Efektivita primární prevence užívání tabáku v rámci programu Unplugged. [Effectiveness of primary prevention of tobacco use in the program Unplugged]. Praha, 2015. Počet stran 187, počet příloh 3. Disertační práce (Ph.D.). Univerzita Karlova v Praze, 1. lékařská fakulta, Psychiatrická klinika. Školitel prof. PhDr. Michal Miovský, Ph.D. ABSTRACT: This dissertation is based and was a part of large randomised trial featuring an evaluation of the effect of the school-based Unplugged prevention program implemented as part of the EU-Dap-2 international project. Consumption of tobbaco is one of the key risk factors causing serious illness and early death, although that can be prevented effectively. The Unplugged intervention consists of a total of 12 lessons delivered within one academic year and is based on the Comprehensive Social Influence Model. Aims: To ascertain whether the Unplugged program has an impact on tobacco use, by means of the lifetime and 30-day prevalence indicators. To verify the duration of the program's measurable effect over time using retests. Methods: The randomised trial of the program was conducted on a total of 1874 children (with a mean age of 11.8 years), who were divided into the experimental group (exposed Unplugged intervention) and the control group (without...

FundaÃÃo Cearense de Apoio ao Desenvolvimento Cientifico e TecnolÃgico / O presente estudo buscou avaliar a efetividade do Programa Segundo Tempo na cidade de Fortaleza- CE à luz da Teoria do Campo Esportivo de Pierre Bourdieu e utilizando o modelo avaliativo Contexto-Insumos-Processo-Produto (CIPP). Frente a uma sociedade permeada por conflitos sociais, as polÃticas pÃblicas assumem um importante papel no atendimento à populaÃÃo carente, podendo constituir-se como um instrumento de promoÃÃo de mudanÃas sociais (HÃFLING, 2001). O Programa Segundo Tempo, criado com o intuito de democratizar o acesso à prÃtica esportiva para potencializar a qualidade de vida de crianÃas e jovens de baixa renda, desde sua criaÃÃo tem tido grande representatividade em todo o paÃs, sendo alvo de diversas avaliaÃÃes. Delineando-se como uma pesquisa ex post facto, de carÃter predominantemente descritivo, utilizou como instrumentos de coleta de dados um questionÃrio para os beneficiados e uma entrevista semi-estruturada para os professores e representantes da gestÃo da escola. As respostas objetivas obtidas por meio dos questionÃrios foram categorizadas com o programa Statistical Package for the Social Sciences (SPSS) (versÃo 20.0), enquanto que as respostas Ãs perguntas abertas dos questionÃrios e as informaÃÃes obtidas pelas entrevistas foram tratadas de acordo com a tÃcnica de AnÃlise de ConteÃdo definida por BARDIN (2004). Os dados obtidos foram agrupados em quatro dimensÃes temÃticas: contexto, insumos, processo, produto; e nos permitiram concluir que o Programa Segundo Tempo, na cidade de Fortaleza-CE, promoveu melhorias na qualidade vida de seus participantes, e forneceu elementos para a mudanÃa dessas realidades a curto e longo prazo, constituindo-se assim uma polÃtica pÃblica efetiva. / This study aimed to evaluate the effectiveness of the Program Second Time in the city of Fortaleza-CE in light of the Sports Field Theory of Pierre Bourdieu and using the evaluation model Context-Input-Process-Product (CIPP). Faced with a society permeated by social conflicts, public policies play an important role in serving the needy population, and it can act as a social change promotional tool (HOFLING, 2001). The Program Second Time, created in order to democratize access to sports activities to enhance the quality of life of children and low-income youth, since its inception has had great representation across the country, the target of several evaluations. Taking shape as a research ex post facto, predominantly descriptive character, used as data collection instruments a questionnaire to the beneficiaries and a semi-structured interview for teachers and representatives of school management. Objective responses obtained through the questionnaires were categorized with the Statistical Package for Social Sciences (SPSS) (version 20.0), while the answers to the questionnaires open questions and the information obtained by the interviews were treated according to the technique of Content Analysis defined by Bardin (2004). Data were grouped into four thematic dimensions: context, inputs, process, product; and concluded that the Second Half Program in the city of Fortaleza, promoted improvements in the quality of life of its participants, and provided elements for changing these realities in the short and long term, thus constituting an effective public policy.

Este estudo objetivou avaliar a efetividade de uma Tecnologia Social de Capacitação Profissional para intervenção com vítimas de violência (TSCP-VS) mediante efeitos indiretos e o impacto no trabalho dos profissionais capacitados. A avaliação por meio dos efeitos indiretos investigou o impacto da TSCP-VS sobre os níveis de burnout, demanda, controle e apoio social. O impacto da TSCP-VS no trabalho dos profissionais capacitados foi avaliado por meio dos índices de impacto do treinamento no trabalho e dos níveis de transferência de aprendizagem. Foi investigado se os índices de burnout e as características do trabalho avaliados estavam relacionados aos níveis de impacto e transferência de aprendizagem. Foi utilizado o delineamento quasi-experimental. O grupo intervenção (G1) foi formado por 32 profissionais que concluíram a TSCP-VS. O grupo comparação (G2) constituiu-se por 24 profissionais que não participaram da TSCP-VS. Os participantes foram avaliados em três momentos. Referente ao G1, foi observado um aumento nos índices de exaustão emocional e baixa realização profissional de burnout, sendo que os níveis de despersonalização mantiveram-se estáveis. Os níveis de demanda, controle, autoridade decisória, uso de habilidades, e apoio social de G1 também permanecerem estáveis. O G2 apresentou um aumento nos índices de baixa realização profissional e despersonalização de burnout, os níveis de exaustão emocional mantiveram-se estáveis. Foi observada uma redução nos níveis de controle e de sua subdimensão autoridade decisória, sendo que os níveis de demanda, uso de habilidades e apoio social mantiveram-se estáveis. Ademais, foram observados altos índices de impacto e transferência de aprendizagem entre os participantes do G1, sendo que estes índices não se relacionaram aos níveis de burnout e as características do trabalho avaliadas. Os altos índices de impacto e transferência de aprendizagem sugerem que a TSCP-VS constitui-se como uma estratégia a qualificação dos profissionais de psicologia que trabalham em serviços públicos. / This study objective to evaluate the effectiveness of a Social Technology for Professional Qualification for intervention with victims of violence (TSCP-VS) through indirect effects and the impact on the work of professionals. The evaluation of indirect effects investigated the impact of TSCP-VS on levels of burnout, demand, control and social support. The impact of TSCP-VS at trained professionals’ work was assessed by training impact’s indices at work and levels of transfer of learning. It was investigated whether the levels of burnout and job characteristics evaluated were related to the levels of impact and transfer of learning. It was utilized the quasi-experimental design. The intervention group (G1) was composed of 32 professionals who completed the TSCP VS. The comparison group (G2) consisted of 24 professionals who did not participated at the TSCP-VS. Referring to the G1, it was observed an increase in levels of emotional exhaustion and low professional accomplishment of burnout, the levels of depersonalization have remained stable. The levels of demand, control, decision authority, use of skills, and social support of G1 also remained stable. The Group 2 showed an increase in the rates of low professional accomplishment and depersonalization of burnout, emotional exhaustion levels remained stable. It was observed a reduction in the levels of control and its subdimension decision authority, the levels of demand, use of skills and social support remained stable. Furthermore, were observed high levels of impact and transfer of learning among participants of G1, and these indices were not related to levels of burnout and the characteristics of evaluated work. The high levels of impact and transfer of learning suggest that TSCP-VS constitutes itself as a strategy for qualification of psychology professionals who work on public services.

M.Ed. / High demands in education are set by a complicated and rapidly developing society. Due to better techniques and changing circumstances the task of the principal as well as his management team has become more complex. The management team no longer needs to be reactive to changing circumstances. A pro-active approach such as strategic management can be followed. Strategic management demands that the school management team develop a strategic plan. The mission must be formulated in conjunction with all interested parties. Once the main aim has been compiled, an analysis of the internal environment of the school should take place in order to determine strong and weak points. It now becomes the urgent task of the management team to pay attention to the following aspects, namely: structure, culture, climate, resources, manpower and marketing in order to determine the prevailing situation in the school. Analysis of the external environment should guide the management team to pinpoint the opportunities and threats present in the school environment. A clear mission and an awareness of the school's strong and weak points, as well as the opportunities and threats should lead to the development of aims and objectives. This in turn leads to establishing a common ground for meaningful functioning within the school. It becomes the task of the management team to consider alternative strategies for the execution of the school's aims/objectives. After careful consideration of alternative strategies a choice has to be made as to which strategy should be followed. This strategic plan must be changed into a practical plan. It is essential that the objectives of the strategies are carefully formulated. This in turn leads to the implementation of short term functional activities. A policy framework is developed wherein decisions must be taken and this becomes a barometer as to how all the set aims/objectives are to be achieved. The institutionalization of the policy demands a thorough reflection of organisation structure, leadership, culture and the various means of recognition. Strategy and structure should complement each other. Several structures and their suitability should be considered for strategy implementation. Successful strategy implementation demands strong leadership characterized by personal example. Strategic management is a participative management process. The value of visible management can never be overemphasized. Successful implementation demands that there be clarity of present and envisaged school culture. School culture and the chosen strategy must complement each other. Recognition is an important part of strategical implementation and will motivate staff, which will lead to success. The last part of the strategic management model is the evaluation of performance and the control of work activities. Control follows planning. It ensures that the school achieves what it set out to accomplish. Just as planning involves the setting of objectives along with the strategies and programs necessary to accomplish them, the control process compares performance with desired results and provides the feedback necessary for management to evaluate the results and take corrective action, as needed. This process consists of a four-step feedback model, but is not always easily distinguished. The identification of key success factor areas and strategical control points help to facilitate control. One should also consider.

M.A. (Social Science) / The study was undertaken based on the perception that a recently , established welfare organisation was experiencing stalemate. During the study it became apparent that an organisation can be defined in terms of an organic analogy, that is, that organisations develop in life cycles which are affected by the environment. The environmental influences affect the organisation's culture, strategy, structure, processes and services to the clients. The survival of any organisation depends on its adaptability and ability to design technology to enable it to obtain and to utilize resources more efficiently. In other words, organisations are dependent on their environment. Newly established organisations however, are ill-equipped to make the necessary assessments and forecasts regarding their environment and resources. The newness of the organisation has significance in that structures are not in place or formalised enough to monitor the environment. Additionally, the organisation could be caught up in the euphoria of the 'utopian fantasy' resulting in inferior decision-making. Using the Thomas model of research and development in Grinnell (1982) a technology was designed to facilitate not only the survival but the continued growth of the organisation being studied. The problem was analyzed by a study of the development of the organisation concerned and a comparison to organisational life cycle theory.

The benefits of informal mentoring are numerous and organisations have recognised these benefits in terms of organisational development. There has been an attempt to harvest these benefits through the introduction of formal mentoring programmes as a tool to fast track and then ultimately retain internal capability. This research on formal mentoring programmes occurred within a qualitative paradigm and data was obtained through document analysis and interviews from five mentoring pairs in one organisation and four mentoring pairs in another. The data was then presented and analysed in terms of the models proposed in the literature. The aim of this research was to evaluate formal mentoring programmes within South African organisations based on a framework provided by the literature. It was found that the literature proposed no formal evaluation model and thus, one was developed based on models of programme evaluation and formal mentoring implementation models. On the evaluation of the two formal mentoring programmes, it was found that there are some issues raised in the literature that are pertinent to both organisations but that there were also issues that were only relevant to one of the programmes. According to the research the differences in perceived success of the mentoring programme lay in the goals of the programme relating to the broader goals and culture of the organisation. It is recommended that future research investigate the impact of organisational culture on the effectiveness of formal mentoring programmes. The research also identified a need for supportive resources although this study did not assess the appropriateness and sufficiency of the resources. Organisations also need to implement effective evaluative practices in order to implement effective changes to the programme.

Presented master thesis deals with the issues of analysis of the Sales representative's effectiveness in conjunction with the effectiveness of regions severance, methods of evaluation and remuneration. The thesis will also outline company's usage of CRM software from the perspective of Sales representative and Sales Analyst. Theoretical part contains findings from CRM, profession of Sales representatives and methods of evaluation and remuneration. These finding will be exemplified on international pharmaceutical company. The aims of this thesis are suggestions and recommendations which are targeted to increase effectiveness of the Sales representatives and CRM software.