Thesis (MA)--Stellenbosch University, 2003. / ENGLISH ABSTRACT: Institutions for tertiary education are now more than ever realising the advantages of supplying the growing population with more effective and flexible learning environments through the integration of technology based media. Educational institutions are faced with the challenge of embracing technological changes within the educational domain in order to maintain their competitive position within a global arena. The University of Stellenbosch, as many other tertiary educational institutions, are challenged to view them as being part of an integrated knowledge society responsible for the reproduction of knowledge as a national and global commodity. The recent acceptance of an explicit strategy concerning educational processes and the creation of an Electronic Campus ensured that the University of Stellenbosch would maintain their strategic position through the development and improvement of the quality of the central education, research and community service functions within the university. The purpose of the research conducted within the boundaries of the University of Stellenbosch were to enhance and improve the quality of the learning and information sharing processes between various role players through the exploration of available communication media and the examination of relevant concepts. The specific objectives of the study comprise the following: ■ Objective One: Through the use of alternative subjective and objective test methods, including observation and the use of a questionnaire to conduct an empirical study to evaluate the usability of the various asynchronous computer based communication media, with specific focus on course management systems, and video streaming; ■ Objective Two: Make recommendations based on the findings of the study to potential users of the alternative media and applications in terms of the limitations and benefits; ■ Objective Three: To use the findings, together with an examination of the user needs and applicable concepts, to make recommendations to assist in future decisions regarding the value of the integration of these media into the creation of a high value interactive virtual learning environment; ■ Objective Four: Given the findings, to make recommendations for future research. Empirical tests were conducted in order to examine the usability of WebCT and Microsoft Producer as it was anticipated that the degree to which the communication media adds value and enhances the education and information sharing process will be influenced by the usability of the specified media and the role players' perceived need for the specific media. Empirical test were descriptive in nature and included survey research methods and usability laboratory tests In summary, the data obtained shows that the sample population holds favourable attitudes with regard to the usability of both Microsoft Producer and WebCT. WebCT and Microsoft Producer holds the potential for enhancing and improving the quality of the learning and information sharing processes between role-players within the University of Stellenbosch by providing a useful, reliable, easy to use, consistent, compatible, learnable and likeable system. The integration of WebCT and Microsoft Producer in the context of the University of Stellenbosch will enable role-players to complete their educational and research activities with accuracy in a timely competent and economical fashion. / AFRIKAANSE OPSOMMING: Instellings vir tersiere opvoeding is nou meer as ooit bewus van die onmiskenbare voordele verbonde aan die beskikbaarstelling van meer effektiewe en buigsame leer omgewings aan ‘n groeiende studente getalle deur die integrasie van tegnologie gebasseerde media. Opvoedkundige instellings word toenemend uitgedaag om die geleenthede wat die tegnologiese veranderinge in die opvoedings domein vergesel aan te gryp. Die Universiteit van Stellenbosch word, soos vele ander tersiere instellings, uitgedaag om hulself te beskou as deel van ‘n geintegreerde kennis gemeenskap, verantwoordelik vir die reproduksie van kennis as ‘n nasionale en globale kommoditeit. Die onlangse aanvaarding van 'n eksplisiete strategie aangaande opvoedkundige prosesse en die ontwikkeling van ‘n elektroniese kampus het verseker dat die Universiteit van Stellenbosch sy strategiese posisie behou deur die ontwikkeling en verbetering van die kwaliteit van die sentrale opvoedings, navorsings, en gemeenskapsdiens funksies binne die Universiteit van Stellenbosch. Die doel van die navorsing wat binne die grense van die Universiteit van Stellenbosch uitgevoer is was om die kwaliteit van die opvoedings- en informasiedelings prosesse tussen verskeie rolspelers te verbeter deur die verkenning van beskikbare kommunikasie media en relevante konsepte. Die spesifieke doelwitte van die studie kan as volg uiteengesit word: ■ Doelwit Een: Om deur die gebruik van alternatiewe subjektiewe en objektiewe toets metodes, insluitende observasie en die gebruik van ‘n vraelys, ‘n empiriese studie uit te voer met die oog op die evaluasie van die bruikbaarheid van verskeie asinkrone rekenaar gebasseerde kommunikasie media, met spesifieke fokus op kursusbestuurstelsels en videostroomingstelsels; ■ Doelwit Twee: Om aanbevelings te maak gebasseer op die bevindinge van die studie aan potensiele gebruikers rakende die alternatiewe media en hul gebruike in terme van tekortkominge en voordele; ■ Doelwit Drie: Om die bevindinge te gebruik in samewerking met 'n evaluasie van die gebruikers se behoeftes en toepaslike konsepte, ten einde aanbevelings te maak wat toekomstige besluitneming sal dryf aangaande die waarde van die integrasie van die bogenoemde media in die ontwikkeling van ‘n hoe waarde interaktiewe skynwerklike leer omgewing; ■ Doelwit Vier: Gegewe die bevindinge om aanbevelings te maak vir toekomstige navorsing. Empiriese toetse is toegepas ten einde die bruikbaarheid van WebCT en Microsoft Producer te bepaal, aangesien daar verwag is dat die graad waartoe die kommunikasie media waarde sal toevoeg tot die opvoedkundige en informasie delings proses, beinvloed sal word deur die bruikbaarheid van die gespesifiseerde media asook die rolspelers se behoefte vir die spesifieke media. Die empiriese toetse kan as beskrywend geklasifiseer word en behels die gebruik van opnames en bruikbaarheids laboratorium toetse. Die data toon aan dat die rolspelers se houding teenoor die bruikbaarheid van Microsoft Producer en WebCT uiters positief is. WebCT en Microsoft Producer die het die potensiaal om die kwaliteit van opvoeding en informasie deling tussen rolspelers binne die Universiteit van Stellenbosch te kan verbeter deur die beskikbaarstelling van ‘n bruikbare, betroubare, gebruikers vriendelike, konsekwente, verenigbare, leerbare en aangename stelsel. Die integrasie van WebCT en Microsoft Producer in die konteks van die Universiteit van Stellenbosch sal rol-spelers instaat stel om hul navorsings en opleidings aktiwiteite met akkuraatheid en bevoegdheid te voltooi.

The goal of this research was to explore how students with blindness (SwBs) use information and communication technology (ICT) for learning at the University of South Africa (UNISA). To do this the critical paradigm was used as a way of viewing the educational world. Underpinned by Transactional Distance Theory, Cultural Historical Activity Theory, Universal Design for Learning and Critical Theory, the study was qualitative and used narrative inquiry. The selection of the participants was made through purposive and snowball sampling and data collected through life stories, in-depth and telephonic interviews. The findings culminated in two major findings: 1) the use of ICT for learning; and 2) inclusive digital approaches. The first has emerging themes, for instance, (a) challenges with mathematical, scientific and accounting signs; (b) inability to access graphic learning material; (c) incompatibility of software; (d) lack of timely access to electronic learning materials; (e) high cost of ICT tools; (f) personal computers and laptops; (g) myUnisa and myLife; (h) voice recorders, Brailler, screen readers and videoconferencing; (i) electronic mail (e-mail); and (j) mobile telephones. The themes for the second major finding include: (a) authentic use of student-centred approaches; (b) inconsistency between policy and practice; (c) testing and re-testing of assessment tools; and (d) regular seeking of students‘ views and experiences. The proposed ‗Inclusive Critical use of Technology‘ (ICuT) framework was developed to and can be used as an effective guide if it is foregrounded by applicable distance learning theories and appropriate technologies. The study recommends the use of inclusive and critical approaches when integrating ICT into teaching and learning. / Curriculum and Instructional Studies / D. Ed. (Curriculum Studies)

MGS / Institute for Gender and Youth Studies / Institutions of higher learning are still masculine-orientated; this creates a barrier for women in terms of career advancement. To this effect women are under-represented in top academic positions. The study employed qualitative research methods to explore factors that contribute to the under-representation of women in senior positions at the University of Venda. A combination of purposive and convenience sampling was used to select twenty five female academics (25). Data was collected through primary and secondary data, semi-structured interviews were used to elicit and illuminate women’s voices on issues that affect them and a thematic analysis was used to analyse the collected data. The research findings demonstrate that the University’s environment continues to be masculine-oriented within most of employment categories as well as in academia where women struggle to thrive. Women face multiple challenges in ascending the academic ladder which results in the under-representation of women in management and academic levels. These challenges included: the stringent criteria for promotion which do not seem to accommodate women, especially mothers, lack of female role-models, mentors and networks. The second major barrier is the teaching work-load which poses difficulties for women, preparations for teaching took long hours leaving them with no time for family, research, publication, as well as to further their studies, which are necessary requirements for promotion. The third major barrier women are faced with is the challenge of balancing multiple roles - as students, workers and mothers. Balancing these multiple roles makes it difficult for women to meet the highly stringent promotion criteria in the University

Thesis (M. Tech.) - Central University of Technology, Free State, 2009

Thesis (Ph.D Ed.) -- Central University of Technology, Free State, 2007 / Since the advent of multicultural democratic governance in 1994, transformation has become crucial in South African higher education. This study is focused on the current discourses in Free State higher education institutions, especially after the mergers of the formerly black institutions and their white counterparts. The learning guide has been used to capture those debates, hence the location of its positioning between the dominant and the dominated discourses. The realisation that African culture and knowledge was being sidelined to the margins of the centre of knowledge production at higher education institutions necessitated this study. The study was qualitative, and has used Buskens-Meulenberg’s Free Attitude Interview (FAI) as an instrument to collect data. The in-depth interview with open-ended questions was used to put into practice Buskens-Meulenberg’s FAI and collect data from the respondents. In-depth interviews with-open ended questions were employed to obtain data from the nine academic respondents who constituted the sampled population. The instrumentation and the mode of data collection were important for this study because of their compatibility with critical theory and qualitative research, giving a “voice” and “space” for the voiceless – the subaltern culture, the formerly and still marginalised and peripheralised, the excluded – to be heard. Textually Oriented Discourse Analysis (TODA) was used in the analysis and interpretation of the texts through which the findings mentioned below were arrived at. The study was able to uncover the importance of the Africanisation of higher education in South Africa which seemed to be excluded in the agenda of the powers that be on the transformation of higher education. Critical theory was essential for this study because of its emancipatory underpinnings. The quantitative paradigm could not be used because of its tendency to maintain the status quo, which in the context of this study could entrench and perpetuate the exclusion and marginalisation of the subaltern culture from the centre of knowledge production. The study has taken care of the basics of TODA, namely ensuring that “textual or conversational structures” derive their framework from the cognitive, social, historical, cultural, or political contexts and in this way has prevented the interpretation of texts based only on surface structures and meanings of isolated and abstract sentences, especially from experts of the dominant discourse. This helped the study to obtain the following findings from the respondents: (i) Although the dominant discourse was diplomatic about benefiting financially from the compilation of learning guides, all indicators essentially pointed towards the existence of monetary gains from the process, even though the guides were purported to be less expensive compared to textbooks. (ii) Learning guides were only effective to the extent of helping students pass their courses, but on the other critical outcomes as outlined in the resource-based learning method document, they were lacking (see Chapter Four). (iii) The dominant discourse generally felt that it would be impossible for all the different cultures of South Africa to be incorporated into the curriculum of higher education. However, for the dominated culture, inclusion of indigenous knowledge systems in curriculum was non-negotiable and fundamental to any meaningful transformation of higher education in South Africa. (iv) The learning guide was regarded by the dominant discourse as neutral in the current debates in Free State higher education. The dominated discourse thought otherwise. In Chapter Four the dominated discourse clearly substantiated their position of learning guides as a tool for domesticating the dominated culture for the maintenance of the status quo. Considering the above findings, the study concluded that higher education transformation still had a long way to go before it bore any meaningful fruits for the downtrodden and poor people of South Africa, who happen to be Black. Under the present arrangement African culture will be dominated, demolished and diminished, and Eurocentricism will continue to reign supreme. A constant inflow of black academics with higher education qualifications (Ph.D.) may eventually tip the scales of justice may provided they continue with emancipatory discourses among the subaltern culture. In view of the above findings and conclusions, the study recommends that policy makers should intervene and formulate African cultural friendly policies as a matter of urgency and stop being advocates of Eurocentricism. In the same way that there are assessment mechanisms for quality control and assurance, there should be mechanisms for assessing higher education institutions on transformation issues. This can assist in a swift integration of the two cultures at the merged institutions for the emergence of a new African Institutional Identity. Moreover, this can only happen if African intellectuals establish Indigenous Knowledge Systems as a centre and a space for the subaltern and alternative “voice” to be heard.

Arising from a literature study, the notions of quality and quality assurance (QA) were described. A literature study was undertaken regarding the current South African national QA policies on teacher education. A case study was conducted at Tshiya College of Education, which merged with the University of the North: Qwaqwa Branch during the rightsizing of higher education in 2001. The establishment of a QA system for teacher education, on micro level, was critically described. Action research was used to investigate the process of QA. A steering committee was established. Two QA seminars contributed toward an awareness campaign. A SWOTanalysis was done. A QA policy was designed, including a framework-for-action which was action researched by volunteers. Researchers developed their own improvement plans by: compiling their job descriptions; rating their effectiveness of task execution; and attending to emerging quality gaps to determine focus areas. Professional development was emphasised. Improvement plans for Micro Teaching and Media were action researched. Taxing circumstances, resulting from the higher education transformation and its effect on the research, were reported. Data emerged from describing the action research phases: planning, implementation, observation, and reflection for re-planning. Self-, peer-, and student-assessments were utilised. Apart from discussions and meetings, the researchers kept diaries and forms were designed for assessments. In both improvement plans, reflection-in-action led to identification of unforseen weaknesses which were addressed as side-spirals of the original plans. Reflection-on-action took place at a formal meeting to which external evaluators were invited. Strengths and weaknesses were determined and findings corroborated and clustered toward final recommendations. Intrinsic motivation was described as a precursor to involvement in QA. Leadership/management/planning was seen as creating infrastructure to encourage employees to focus on quality and movement toward the institution's vision. Implementation was described as taking action to put a realistic plan into practice. Teamwork was identified as a hallmark of action research and emphasis was placed on collective wisdom. It was concluded that meritorious modelling meant that educators should lead by example / Educational Studies / D.Ed.(Education Management)

The purpose of this study was to look at how principals and educators managed and experience the implementation of Quality Assurance policies in secondary schools in KwaZulu Natal focusing on the bttegrated Quality Management System that is currently in place. This study was designed as a qualitative exploratory and descriptive survey. Data was collected in 2007 by visiting schools and conducting interviews with the principals and educators. School managers fell into two groups. One group was positive about Integrated Quality Management System and other group negative. Even though there were differences, all agreed that lntearated Quality Management System was good if it was to be introduced at a pace suitable to the educators. Educators preferred Integrated Quality Management System to systems that were not transparent. They then recommended that Integrated Quality Management System should not be linked to the educators' remuneration as this destroys what could be good about IQMS / Educational Studies / M.Ed. (Education Management)

The main purpose of this research is to establish whether ICT models as implemented in distance education do help to render desirable results (increment in throughput, meeting clientele expectations, and reduction in learner drop-outs). If it is not the case, what could be done to overcome the established hindrance? The researcher employed programme evaluation (PE) which integrates both the positivistic and phenomenological aspects of research. The samples were drawn from the population group through probability and non-probability techniques. Different research strategies within PE such as discovery, inspection and auditing were at first employed to gauge the physical presence of what is being achieved by Unisa through use of myUnisa & DVC; followed by the use of the surveys (personal interviews, administered questionnaires, focus group interviews). The ultimate outcomes of the said research activities are audiovisual recordings, statistically analysed transcripts and questionnaire data. The researcher employed the following key questions in grappling with issues in this area; their findings are also given: i. Does the application of ICTs facilitate and enhance flexible learning at Unisa? With reference to flexible delivery as it relates to aspect of teaching and learning in Engineering, it has been established that minimal use is made of ICTs. Are the technologies correctly applied for teaching and learning? Based on the evidence of research findings it has been established that technology application is mainly used for administrative support rather than for teaching and learning. iii. Do the instructional design and technological applications meet the needs of their users? As matters stand, the study suggests that users' expectations through rating their perceptions and attitudes (academics, tutors, instructional designers, multimedia developers and learners), are far from being met (as all the critical parts of the models are not yet in place regarding the Engineering and other departments). According to the main finding, while there is some evidence of efforts aimed at proper implementation, underutilisation of the ICTs appears to be the main problem, as established at Unisa and elsewhere. The research is concluded through a number of recommendations based on the established findings. / Educational Studies / (D. Ed. (Curriculum Studies))

A CPD model for the University of Technology lecturers is designed in this study. The focus of the CPD model is on teaching as a predominant feature of the Lecturers‟ functions. Literature review on the nature, historic developments and the mandate of former Technikons in South Africa is conducted. A comparative analysis of University of Technology education systems in five other countries is conducted. Research was then conducted to establish the status of Lecturers‟ CPD in former Technikons. Data obtained from literature and the research project was used to design a CPD model for University of Technology Lecturers. Interviews were subsequently conducted with CPD practitioners in Universities of Technology to obtain opinions on the model. A survey was conducted to obtain Lecturers‟ opinions on the aspects of the model. Data obtained was then used to modify the model. / Educational Studies / M. Ed. (Educational Management)

Mergers and incorporations are relatively new phenomena in the South African higher education landscape. The unbundling of Vista University, and the subsequent incorporation ofVUDEC into the merger between Unisa and TSA, posed a major challenge to all affected employees. This thesis focuses on how these employees experienced the various stages of the incorporation process. A social construction of inner and outer voices heard, shared, and read during the different phases of the incorporation process attempts to describe how to conserve the self in a merger. The aim of the thesis is to build towards a framework for dealing with the human aspect during institutional mergers and incorporations. The thesis consists of a prologue, a series of four manuscripts that report on the experiences of employees during the different phases of the merger process, and an epilogue. Each manuscript focuses on a specific phase or aspect of the incorporation process, with its own research focus, aims, and methodology. The first two manuscripts reflect on the pre-merger phase. The first manuscript reports on employees' preparation for the incorporation. Following a social constructionist grounded theory approach, four participating employees gained the opportunity to reflect on their own experiences of well-being during the pre-merger phase. The manuscript also reports on a wellness development workshop, attended by 35 representatives from various departments and units of Vista University during the pre-merger phase. The second manuscript reports on how employees embraced the VUDEC institutional culture. A case study approach was selected for semi-structured interviews with 17 participants from governance, academic and administrative departments, and post-graduate programmes. By means of content analysis, the institutional culture ofVUDEC was captured on the eve of the incorporation into Unisa. The third manuscript focuses on employees' experiences of the four-year transition and implementation phases of the incorporation. This manuscript follows a social identity approach, and through thematic analysis, reports on how 24 participants experienced the four-year implementation of the incorporation process. The fourth manuscript provides an overview of the human side of mergers as depicted in both national and international literature. The aim is to position the current longitudinal investigation and its findings in the broader higher education landscape, and a survival kit for conserving the self in a merger is proposed. / Psychology / D. Litt. et Phil. (Psychology)