This study aims to investigate the perception and experience of emotion self-regulation in a group of late adolescents. An exploratory, qualitative survey design was used to collect data from a group of 54 Afrikaans-speaking late adolescents by means of a semi structured emotion self-regulation questionnaire. Data were assessed by means of directed thematic content analysis (Hsieh & Shannon, 2005). It was established that participants primarily have a positive perception of emotions, and that more participants display higher levels of emotion awareness. However, despite this, most participants experience emotions negatively. At most, therefore, a balance is struck between the constructive and unconstructive handling of emotions. Throughout it was endeavoured to relate the results to late adolescence as a developmental stage. Study conclusions include that emotion self-regulation in late adolescents is strongly influenced by uncertainty about the handling of emotions, self-consciousness with regard to emotions in a social context, and a lack of self-control. A few recommendations are made on the basis of these conclusions. / Thesis (M.A. (Psychology))--North-West University, Potchefstroom Campus, 2008.

This study aims to investigate the perception and experience of emotion self-regulation in a group of late adolescents. An exploratory, qualitative survey design was used to collect data from a group of 54 Afrikaans-speaking late adolescents by means of a semi structured emotion self-regulation questionnaire. Data were assessed by means of directed thematic content analysis (Hsieh & Shannon, 2005). It was established that participants primarily have a positive perception of emotions, and that more participants display higher levels of emotion awareness. However, despite this, most participants experience emotions negatively. At most, therefore, a balance is struck between the constructive and unconstructive handling of emotions. Throughout it was endeavoured to relate the results to late adolescence as a developmental stage. Study conclusions include that emotion self-regulation in late adolescents is strongly influenced by uncertainty about the handling of emotions, self-consciousness with regard to emotions in a social context, and a lack of self-control. A few recommendations are made on the basis of these conclusions. / Thesis (M.A. (Psychology))--North-West University, Potchefstroom Campus, 2008.

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Although research has shown that poor emotion awareness is significantly related to disordered eating, the majority of studies that have examined this relation have significant limitations. These limitations include lack of longitudinal data, little focus on the specificity of emotion awareness in predicting disordered eating versus general emotional distress, little focus on the roles of other emotional deficits, such as emotional avoidance and fear of emotions, an over-reliance on self-report data, a lack of research with sub-clinical populations, and a failure to examine possible interactions between emotion awareness and other known risk factors for disordered eating. The current study addressed some of these limitations by using a two-time point, prospective design to examine a variety of emotional processes, stress, dysfunctional appearance beliefs, and disordered eating in undergraduate females. At Time 1, participants (N = 187), ages 18-22, completed measures of emotion awareness, emotional avoidance, fear of emotions, depression, anxiety, dysfunctional appearance beliefs, life events/stress, and disordered eating. Three months later, at Time 2, participants (N = 158) repeated many of the Time 1 measures, in addition to completing a measure that assessed the frequency and subjective negative impact of life events experienced during the prospective period. Six main hypotheses were tested. As expected, emotion awareness was stable over time and was related to disordered eating cross-sectionally. Contrary to expectations, emotion awareness did not predict disordered eating prospectively, emotion awareness related more to depression and anxiety than to disordered eating, emotion awareness did not relate to disordered eating cross-sectionally or prospectively once emotional avoidance and fear of emotions were controlled, emotion awareness did not interact with life events/stress and dysfunctional appearance beliefs to predict disordered eating cross-sectionally or prospectively, and the ability to repair mood did not mediate the relation between emotion awareness and disordered eating. A notable finding involved the lack of specificity of emotion awareness to disordered eating versus depression and anxiety. In fact, depression and anxiety fully mediated the relation between poor emotion awareness and disordered eating. Following a review of the results, strengths and limitations, as well as clinical implications and potential future research directions are discussed. / Psychology

Tyrimo tikslas – tirti ir analizuoti paauglių emocijų pažinimo, emocijų valdymo bei psichologinių ir socialinių sunkumų sąsajas. Tyrime dalyvavo 212 paauglių (98 vaikinai ir 114 merginos, iš jų 96 – kaimo gyventojai, 116 – miesto), nuo 14 m. iki 17 m. Naudotos metodikos – Jaunuolio savęs vertinimo klausimynas (YSR 11/18), Emocijų pažinimo klausimynas (Emotion Awareness Questionnaire, EAQ-30) bei Jaunuolių emocijų valdymo skalė (Juvenile Emotion Management Scale, JEMS). Rezultatai: Paauglių emocijų pažinimo, jų valdymo ir emocinių sunkumų sąsajos: nerimastingumas, depresiškumas, užsisklendimas bei somatiniai skundai yra susiję su blogu emocijų skyrimu ir verbalizacija bei emocijų fizine išraiška; blogesnis emocijų atskleidimas kitiems susijęs su didesniu paauglių depresiškumu, nerimastingumu bei užsisklendimu; geresnis kitų žmonių emocijų supratimas yra statistiškai reikšmingai susijęs su somatiniais skundais, o geresnė emocijų analizė – su užsisklendimu; nerimastingumas, depresiškumas siejasi su blogesniu tinkamu socialiniu reagavimu, netinkamų jausmų supratimu bei prastesne pagalba kitiems; paauglių netinkamų jausmų supratimas susijęs su didesniais somatiniais skundais. Emocijų pažinimas, jų valdymas ir elgesio sunkumų sąsajos: paauglių blogesnė emocijų fizinė išraiška bei emocijų skyrimas siejasi su taisyklių laužymu bei agresyvumu. Prastesnė emocijų verbalizacija susijusi su taisyklių laužymu, o blogas kitų žmonių emocijų pažinimas susijęs su agresyviu elgesiu; blogesnis... [toliau žr. visą tekstą] / Objective – explore and analyze the relationship between emotion awareness, emotion management and psychological and social problems of adolescents. Participants - 212 adolescents (98 male and 114 female, 96 – countryside, 116 – city), 14 - 17 years old. Measurement – Youth Self-Report (YSR 11/18), Emotion Awareness Questionnaire (EAQ-30,) and Juvenile Emotion Management Scale (JEMS). Results: The relationship between emotion awareness, emotion management and emotional problems of adolescents: anxiety, depression and somatic complaints are related to worse differentiating emotions skills, verbal sharing of emotions, and bodily awareness skills; worse not hiding emotions skills are related to higher rates on anxiety, depression and withdrawal; better attending to others’ emotions skills have a statistically significant relationship with somatic complaints, o better analysis of emotion skills – with withdrawal; anxiety, depression is related to worse less appropriate feelings to a given social setting skills, acknowledge an inappropriate feelings and worse acting helpfully to others; worse acknowledge an inappropriate feelings is relates to more somatic complaints. The relationship between emotion awareness, emotion management and behavior problems of adolescents: worse bodily awareness skills and differentiating emotions skills are related to rule-breaking behavior and aggressive behavior. Worse verbal sharing of emotions skills are related to rule-breaking behavior and worse... [to full text]

第一線服務人員與顧客接觸時，往往必須在工作中表現特定的情緒，進行所謂的情緒勞動。本研究主要目的是探討工作者進行情緒勞動時，其情緒勞動方式（表層偽裝與深層偽裝）的影響因素（組織承諾與情緒覺察）與其結果（工作倦怠三構面：情緒耗竭、去人性化、個人成就感，以及人際關係品質）間的關係，了解服務人員「組織承諾」與「情緒覺察」之高低是否與其在情緒勞動方式的使用程度有所關連；亦探討情緒勞動方式的使用程度與工作倦怠三構面、人際關係品質問是否有不同的關連。本研究以223位銀行行員為對象，採用問卷調查（自我評量與他人評量）的方式，進行假設之驗證。 研究結果發現組織承諾、情緒覺察與表層偽裝皆無顯著的關連性，而深層偽裝與組織承諾、情緒覺察間則呈現顯著的正相關。另一方面則發現表層偽裝僅與個人成就感則呈正相關，與情緒耗竭、去人性化無顯著的相關，此結果並未支持預期的假設；然而深層偽裝與情緒耗竭、去人性化呈現負相關，而與個人成就感呈現正相關，則部分支持假設;最後發現人際關係品質與兩種情緒勞動方式無關，並未支持假設。 最後針對研究發現進行分析討論，並提出研究建議，以供未來相關研究與工商企業的應用參考。 關鍵字：情緒勞動、表層偽裝、深層偽裝、組織承諾、情緒覺察、工作倦怠。 / When front-line service employees confronted with customers, they have to exhibit particular affective displays, so-called emotional labor. Regarding emotional labor, the purpose of present study was to investigate the relationships between two ways of acting (i.e. surface acting and deep acting), antecedents (i.e. organization commitment and emotion awareness), and the consequences.(i.e. emotional exhaustion, depersonalization, personal accomplishment, and the quality of interpersonal relationship). Specifically, the study examined the relationships between two ways of acting with organization commitment and emotion awareness. Moreover, the relationships between two ways of acting with emotional exhaustion, depersonalization, personal accomplishment, and the quality of interpersonal relationship were examined. To test the hypotheses, self-report and other-rating data were collected from 223 bank clerks through questionnaires. The results suggested that surface acting did not have significant correlation with organization commitment and emotion awareness while deep acting had significant positive correlation with organization commitment and emotion awareness. Contradicting with expectation, surface acting was found to be positively correlated with personal accomplishment, but no significant relationship was found between surface acting with emotional exhaustion and depersonalization. On the other hand, deep acting was found to have significant negative relationship with emotional exhaustion and depersonalization, and positive relationship with personal accomplishment. Finally, neither surface acting nor deep acting had significant relationship with quality of interpersonal relationship. Implications for future research and service work were also discussed at the end. Key word : emotional labor, surface acting, deep acting, organization commitment, emotion awareness, emotional exhaustion, depersonalization, and personal accomplishment