This master's thesis summarizes the theoretical knowledge about employees motivation and explains the basic terms connected with this issue. It describes the current trends of employees' requests in the field of motivation system and analyzes the current state of the selected company using a questionnaire survey. On the basis of the identified shortcomings changes are proposed in the incentive system, which should lead to better recruitment and retention of existing employees.

Master’s thesis deals with issue of the educational system and development of employees in selected company. Thesis includes theoretic concepts related to employee training. Next part analyses current education system of selected company. Based on the results, there are suggestions which aims to improve current state of educational system in selected company.

The aim of master thesis "The system of employees appraisal in ŠIMEK 96, spol. s r.o." is design of a appraising employee performance including ties to employee rewarding and developing. The theoretical part of the thesis summarizes principles of appraising employee performance, employee rewarding and employee developing. The practical part is divided i analytical and application part. In analytical part is describes actual situation in company. In application part are describe several options of appraising employee performance system including link to other personal agency. The conclusion contains evaluation and recommendation to implementation.

The purpose of this study was to investigate the role ambiguity, role conflict, and job satisfaction perceptions among selected Human Resource Development (HRD) practitioners. The study's target population was the American Society for Training and Development (ASTD)—Dallas Chapter. The independent variables used in this study consisted of HRD practitioners' gender, age, length of HRD experience, educational level, and HRD role category.

The thesis deals with the creation of three competencies models, based on a competencies analysis for selected non-managerial job roles requiring further professional development, namely Warehouse Coordinator, Junior Accountant and Sales Administrative Assistant. The duly compiled competencies model then creates a realistice representation of the knowledge and skills the staff need for the given job role. When it comes to the professional development and training of existing staff, the competencies model is a reliable tool for identifying the educational needs of individual employees, and detecting hidden talents in good time. This makes it easier to set the developmental, educational and training activities for the employee, not only to achieve the required competencies, but also to meet the goals of the organization as a whole. The thesis contributes by having undertaken a competencies analysis and created three competencies models, together with proposals and recommendations for their use in the professional development and training of the employees concerned. The thesis is divided into two parts - the theoretical part deals with the general theoretical definitions of competencies, competencies models and staff training. The practical part of the thesis comprises an overview of the organization...

PhD. (Department of Business Administration, Faculty of Management Sciences), Vaal University of Technology. / The study aimed to analyse the relationship between internal management systems, innovativeness, and the sustainability of Small and Medium Enterprises (SMEs) within the South African manufacturing sector. Most of the studies in this regard were mainly focusing on large and well-established companies, and the focus would be found to be aligned to only one variable. Studies with reference to SMEs where a linkage amongst the variables is clearly established are limited, thereby providing an impetus to conduct this study. As a result of the changes taking place daily in technology and business operational policies, SMEs typically have to revisit their internal management systems, level of innovativeness, and sustainable measures. Such methods are intended to promote their existence, survival, and growth into the unforeseeable future. A quantitative method based on a positivistic research paradigm was adopted in undertaking the study. The sample consisted of 500 respondents, who were owners, managers, and employees of SMEs in Gauteng Province. The collected data were tested using descriptive and inferential statistics, including Exploratory Factor Analysis, Pearson Correlations and Regression Analysis. Application of factor analysis led to the extraction of two additional SME sustainability factors, namely Employee Training Outcomes and Corporate Compliance to Policy. Of the three internal management systems, only two factors, namely infrastructure development and employee training outcomes, exerted a significant positive influence on innovation. In turn, innovation exerted a significant positive influence on two SME sustainability factors, namely the nature of the product and social sustainability. The study has several implications. Theoretically, the study provides information on how internal management systems relate to innovation. As indicated in the results, only infrastructure development and employee training outcomes exert an influence on innovation and should thus be prioritised when attempting to improve the extent of innovation within SMEs. Likewise, innovation in SMEs results in benefits in terms of the nature of the product and social sustainability only. Practically, the study recommends that there is a need by the South African government through the Small and Medium Enterprise Development Department to review their approach on SMEs so that they can obtain adequate resources to enhance their business success. Additionally, there is a need for both governmental and non-governmental organisations to develop initiatives where SMEs go through the incubation process. During this process, training and business advisory services will be offered for free to equip owner-managers with the relevant business skills. Areas of further research, as well as limitations, were also discussed.

A productive workforce is recognized as the primary resource for all organizations. Workforce training and constant retraining must be a priority. The trainers' role to add value in this process is recognised. The general aim of this research was to ascertain the correlation and difference between trainer competency and psychological optimisation. The following measurement instruments were used in the study - TCQ, POI, SOCq and SCS. This study was conducted among 57 trainers working for a large transport organisation. Through a literature survey, training and psychological optimisation were defined and a personality profile of the competent trainer integrated with that of the psychological optimal functioning individual. Through an empirical study, the correlation and difference between trainer competency and psychological optimisation were determined. Supporting evidence, although not enough, indicates a correlation between trainer competency and psychological optimisation, and a difference in psychological optimisation between the high and low trainer competency groups. / Industrial and Organisational Psychology / M. Admin. (Industrial Psychology)

Despite the fact that Internal Marketing (IM) has emerged to capture the interest of academic researchers and management practitioners, there is a surprising absence of empirical study investigating how IM is experienced in the world of practice. This constitutes an impediment to bridging the gap in the holistic understanding of the IM concept. The big question that remains is how to articulate precisely those activities that can be taken to constitute the structure of IM and those that do not. This study aims to bridge this gap by exploring whether the experiences of managers who are implementing IM in their organisations could provide clarity as to the meaning and the constituents structure of IM. This study first undertakes scrutiny of the extant IM literature in an attempt to clarify the multiplicity of terms often associated with IM. The meaning and the constituents structure of IM was investigated via an in-depth qualitative study guided by the principles of phenomenology. This qualitative study is based around open-ended interviews with participants sampled from the UK private and public sector firms. Data was collected and analysed in line with Giorgi’s descriptive phenomenological research praxis. The phenomenological findings indicate nine overlapping elements, namely, internal communication, employee training, reward, empowerment, employee motivation, interdepartmental co-ordination, understanding the organisation, commitment, and top management support that emerged to constitute the experiential structure of IM. Drawing upon these elements, the study offers a conceptual framework of the IM structure. Systematic analytical steps were utilised to ensure the validity of findings.

This study consists of two parts, the completed videotape production and the production book. The videotape explores the history, organizational structure, and training requirements of the Dallas/Fort Worth Airport Department of Public Safety. A copy of the videotape is shelved in the North Texas State University Media Center Library. The production book describes background preproduction, production, and postproduction of the videotape. Problems, their effects, and solutions are described. The study concludes that an effective videotape can be produced in-house with limited time, equipment, and personnel, at a cost far less than commercially produced films. The study makes specific recommendations for guidelines and planning of future productions.

Research suggests that 70% of North American employees are disengaged in the workplace. Some small retail managers lack strategies for engaging employees. Using the employee engagement framework, the purpose of this descriptive case study was to explore successful strategies that small retail managers use to engage employees. The target population was small retail leaders, purposefully selected because of their success with engaging employees at an Orlando, Florida, company. Data collection was through face-to-face interviews with 5 leaders; and a review of archived organizational documents, including company memorandums, central email software, and online customer reviews through social media websites such as Google, Yelp, and Facebook posts. Data were analyzed using inductive coding of phrases and words from participant interviews, whereas secondary data were collected from participant memorandums, the company website, central email software, and online social media posts supporting the theme interpretation through methodological triangulation. The findings on these Orlando leaders revealed that supportive leaders improved employee engagement, direct communication improved employee engagement, and training improved employee performance. Improving employee engagement contributes to social change because small retail managers can use the findings to improve employee engagement through the implementation of effective strategies, direct communication, and training initiatives.