Non-family employees are indispensable resources for family firms as they grow. However, despite the recent scholarly attention toward non-family employees, it is still not clear how such important human resources should be managed and/or retained in family firms. To add to the limited body of knowledge on non-family employees working at family firms, this dissertation highlights the role of family-friendly workplace practices in preventing turnover intentions of non-family employees based on conservation of resources theory. Drawing on a sample of 116 dyad data (family business owner - non-family employee), this dissertation shows that family-friendly workplace practices prevent turnover intentions of non-family employees through decreased burnout. Moreover, it is found that family-friendly workplace practices in the family firms are affected by family influence. Thus, this dissertation not only creates avenues for future research on non-family employees, but also provides insight into the critical role of family-friendly workplace practices in the family firms.

Magistro baigiamąjame darbe išanalizuotos ir įvertintos palankių šeimai politikos priemonių taikymo galimybės ir nauda Vilniaus m. savivaldybės įmonėse, iškeltos šeimos ir karjeros vaidmenų derinimo problemos bei pateikti siūlymai, kaip šias problemas spręsti. Pirmojoje dalyje teoriniu aspektu tiriama šeimos ir karjeros vaidmenų derinimo dilemos šiuolaikinėje visuomenėje, pateikiama šeimos samprata globalių pokyčių perspektyvoje bei karjeros samprata, taip pat apžvelgiama lygios galimybės siekti karjeros. Antroje dalyje nagrinėjami palankios šeimai politikos aspektai, pateikiama palankios šeimai politikos samprata, supažindinama su Lietuvos ir užsienio palankia šeimai įstatymine baze bei teoriniais palankios šeimai darbovietės aspektais. Trečioje dalyje pristatomi šeimos ir karjeros vaidmenų derinimo modeliai ir jų privalumai bei trūkumai. Ketvirtoje baigiamo darbo dalyje nagrinėjamas Vilniaus m. savivaldybės įmonių darbdavių ir darbuotojų požiūris į palankias šeimai politikos priemones bei jų taikymo galimybes. Darbas užbaigiamas išvadomis ir rekomendacijomis. / Master's thesis analyzed and evaluated family-friendly policy measures and benefits of Vilnius city municipal enterprises, raised a family and career roles in reconciliation of problems and proposed the solutions of solving these issues. Reconciliation of family and career roles dilemmas in modern society are examined by theoretical aspects, the concept of change of a family in global perspective and the concept of career as well as an overview of equal opportunities to seek career is presented in the first part of the thesis The second part of the thesis deals with family friendly policy aspects; family friendly policies and introduction to Lithuanian and foreign family-friendly legal framework and family friendly theoretical workplace aspects are presented. The third section presents models of reconciliation of family and career roles, its advantages and disadvantages. The fourth part of the thesis deals with Vilnius city Municipal Enterprises employers and employees' attitudes to family-friendly policy measures and their application possibilities. The thesis is completed with conclusions and recommendations.