Title: Brand evolving in identity shaping TV commercial – a quantitative study of Gevalias commercial movies over time. (Varumärkesutveckling i identitetsskapande tv-reklam – en kvantitativ studie av Gevalias reklamfilmer över tid) Number of pages: 35 Author: Julia Garellick Lindborg Tutor: Anne-Marie Morhed Course: Media and Communications studies C Period: Autumn of 2010 University: Division of Media and Communication, Department of Information Science, Uppsala University Purpose: The purpose of the study has been to investigate in what ways the concept of success is constructed in Gevalia’s TV commercials with the theme “unexpected visit”. Eight identity evolving variables have been chosen to measure variations in the pattern of the unexpected visit in order to understand the essence of time. Material/Method: The study is executed through a quantitative content analysis. The material studied is 18 of Gevalia’s TV commercials produced from 1991 to 2010. The study is a complete investigation of the material that has been found over the internet and especially on Youtube. Main results: The results show that Gevalia’s 18 TV commercials with the theme”unexpected visit” follows the same concept through a period of 20 years. In the pattern of the concept a variation is seen in the use of for example coffee visibility, elect of slogan and sort of drama construction. This variation is distinctively seen after the millennium and can among other things depend upon a shift in commercial company and the need to renew. A small change that however follows a pattern the audience is able to remember from earlier, has by Gevalia been identified as highly essential in order to not wear out their audience. All commercials consist of more or less humor in purpose of seeking attention to be able to profile the product on the market. The thematic identity in the commercials that humor helps building is seen as the greatest contribution to why Gevalia has evolved into such a strong brand and a large reason for its success.   Keywords: brand identity, brand personality, Gevalia, communicative identity, TV commercial / Studien undersöker på vilka sätt Gevalias framgångskoncept är konstruerat i reklamfilmerna med temat ”oväntat besök”. Vidare har åtta identitetsskapande variabler valts ut för att mäta variationer i det oväntade besöksmönstret filmerna emellan. Detta i syfte att se tidens betydelse. Genom en kvantitativ innehållsanalys och utifrån teorier inom varumärkesidentitet studeras 18 reklamfilmer under en 20 års period. Studien är en totalundersökning och utgår ifrån det material som funnits att hitta över internet och framförallt på Youtube. Resultaten visar att Gevalias 18 reklamfilmer med temat ”oväntat besök” följer samma koncept under de 20 år som studerats. I konceptmönstret kan dock en viss variation urskiljas i användandet av bland annat kaffesynlighet, val av slogan och typ av dramaturgisk konstruktion. Denna variation kan tydligast skådas efter millennieskiftet och bland annat bero på byte av reklambyrå och behov av förnyelse. En mindre förändring som dock följer ett mönster som mottagarna kommer ihåg från tidigare reklamfilmer, har Gevalia insett är väsentligt för att hålla sin publik fortsatt intresserad. Samtliga reklamfilmer innehåller dessutom mer eller mindre humor i syfte att söka uppmärksamhet och på så sätt profilera produkten på marknaden. Den tematiska identitet som humor hjälper till att bygga upp i reklamfilmerna har setts vara den största förstärkande faktorn på Gevalias starka varumärkesutveckling och som kan sägas stå till grund för framgången.   Nyckelord: varumärkesidentitet, varumärkespersonlighet, Gevalia, kommunikativ identitet, reklamfilm.

Logistics outsourcing has been applied in practices by enterprises for decades, but its efficiency is always restricted because logistics service providers (LSPs) often only have a single function such as delivery or warehousing. In the last few years, LSPs have upgraded their capabilities to support some other logistics services including value-added services, materials management, information-related services etc. The purpose of this thesis is to identify the differences between self-built logistics system and outsourcing logistics system by using the Strengths Weaknesses Opportunities Threats (SWOT) strategic analysis; and figure out how to apply the Analytic Hierarchy Process (AHP) to make an appropriate selection among LSPs that based on the single-case study of Gevalia. Both quantitative and qualitative methods have been used in this study, authors expect to describe and explore the application of AHP approach regarding to the case company which implements outsourcing logistics system. Accordingly, it could be a good idea for case company to implement the mixed mode of self-built and outsourcing logistics system after using the SWOT strategic analysis. In addition, the production and logistics manager of case company emphasized that the five selection criteria including “compatibility”, “delivery performance”, “location”, “management” and “cost” should be considered as a priority among other different criterion when he selected a LSP. As a result, it will be efficient and effective for us to simulate a best decision for those industrial manufacturing enterprises to achieve a path regarding to the selection of the best logistics partner that based on the significant AHP approach.