This study examines opening and closing segments in instant messaging (IM) and demonstrates how openings and closings differ between oral conversation and instant messaging as well as the factors that account for the difference. Many researchers have discussed the differences and similarities between spoken and written languages. Tannen (1980) claims that spoken and written languages are not distinct categories and there is a continuum between them. She also holds that interpersonal involvement is one of the factors that determine if a particular communication is closer to spoken communication or written communication. I will analyze IM, which is best thought of as a communication mode that resides in the middle of the continuum between spoken and written language. Beißwenger (2008) studied the turn-taking of IM and argued that contributions to instant message dialogues are achieved as individual tasks rather than through interactions between participants. He holds that the nature of the individual tasks provides the most important characteristic which distinguishes IM from oral conversation. Closings in IM were studied by Raclaw (2008), who found two patterns of closing: one is an expanded archetype closing which is similar to oral conversation, and the other is a partially automated closing which is totally different from oral conversation because an automated message terminates the conversation. He did not discuss the characteristics underlying the two patterns of closing in instant messaging. I reanalyzed the argument by Raclaw utilizing a segment of instant messaging from my data, and discovered that what characterize the two patterns of closing in instant messaging are the nature of interpersonal involvement and the nature of the individual tasks. These reflect the characteristics of spoken and written communication respectively. In this study it was found that characteristics of IM communication fluctuate between spoken and written communication. Instant messaging resides in the middle of the spoken and written continuum, but whether it exhibits characteristics of spoken or written communications can vary depending on the way participants contribute to the conversation.

This was an exploratory case study which focused on international students' experiences in higher education. In particular, this study investigated the efficacy of uncertainty reduction theory in communication classrooms. The research asked four exploratory questions: (a) What are the students’ perceptions of the teacher/student relationship? (b) Do international students experience uncertainty in communication classrooms? (c) If uncertainty is experienced, what is its source(s)? (d) If uncertainty is experienced, do students seek to reduce it, and if so, how? A phenomenological perspective was utilized in this study as the organizing, theoretical framework. Relevant literature on uncertainty reduction theory was reviewed as well as literature specific to international education, the communication classroom, the role of the teacher, and teacher self-disclosure. Focus group interviews, individual interviews, and member checks were conducted with international students who had taken communication classes at Portland State University in the 1998-1999 academic year. Using a set of analytic measures, 21 initial categories were identified and subsequently collapsed into 4 key categories: international education, teacher/student relationship, uncertainty in the communication classroom, and approaches to managing uncertainty. Based on analyses of the data, this study revealed findings significant to understandings of both international education and uncertainty reduction theory. First, a model of classes within international education was derived from the data and served to deepen understandings of international education, in particular the international students’ perceptions of classes across countries. Second, this research tested the extant claims of uncertainty reduction theory and raised questions regarding its conceptualization. The data revealed that the students' definitions of uncertainty and uncertainty reduction differed from those previously postulated, resulting in the formulation of new definitions. Also, context was found to strongly influence students' experiences of uncertainty; the context of the classroom not only determined the sources of uncertainty, but also influenced how uncertainties were coped with when they were not reduced. These alternative understandings of uncertainty reduction theory are significant as they could aid in further research that explores the theory’s extant claims.

Patient dissatisfaction with the physician/patient relationship and medical care is well documented in both the lay press and the medical literature. This problem appears to stem from communication between physician and patient and is drawing increased attention from the communication discipline. Research conducted in interpersonal communication satisfaction theory provides a basis for this study of patient satisfaction with physician/patient communication and its relationship to the perceived quality of medical care. This paper reports two sets of interviews with a total of 108 respondents on the topic of physician/patient communication which resulted in the identification of nine salient issues which appeared to contribute strongly to patient communication satisfaction. These issues are explained in terms of three areas of communication theory: control, empathy and confirmation.

This thesis is an attempt to construct a perspective of the acculturation of immigrants drawing on certain communication- based phenomenological assumptions. From these phenomenological assumptions a Framework of Acculturation is constructed as a guide through which to examine the acculturation process. The Framework of Acculturation is then applied to the particular group of Scottish immigrants who live in the Northwest of the United States.

The present study examines the roles need and care play in such positive interpersonal attitudes as love, liking, attraction, and friendship, by both replicating and extending a 1982 study by Steck, Levitan, McLane, and Kelley. Subjects were presented with slightly revised Rubin Love Scales which were filled out as if by persons involved in relationships, and were asked to judge how much each hypothetical person loved, liked, was attracted to, and felt friendly toward their partner. In fact, the love scales had been divided into three components, i.e. need, care, and trust, and were filled out with each component at a specific level. Nine patterns were devised using all possible combinations of high, medium, and low levels of care and need, and holding trust at a constant medium level.

The interaction between troubled adolescents and the adult world is generally characterized as laden with ambiguity and conflict, and is rarely seem as productive or mutually satisfying. This research project is an attempt to study the way in which this interaction is perceived by a group of female adolescents involved in the Bridge, a short-term residential program for girls in a state of early crisis as demonstrated by runaway behavior. This study specifically focuses on communication behaviors of parents and of adults other than parents as perceived by the adolescent upon her entry into The Bridge and at her release from the program.

A review of the literature on self-disclosure and small group communication showed that few investigations dealt with the effects of disclosing communication on small group process. The present study was conducted in order to assess the effects of the frequency of self-disclosure within small groups on the members' overall attraction to the group. 120 subjects were selected from the East Hill Church senior high youth department in Gresham, Oregon. Subjects were placed at random into ten small groups with twelve members each which met for one-half hour per week for six consecutive weeks. All group communications were audio tape recorded. Weekly recordings were transcribed and rated for frequency of self disclosure. In addition, a self-report "attraction-to-group" measure was completed by all subjects at the end of each session in order to assess the attraction members felt for their groups each week.

In order to assess a component of communication in interpersonal relationships, an instrument was developed to determine the correspondence in relational perceptions between partners in a marital dyad. The current study focuses on the levels of awareness spouses exhibit regarding phenomenological perceptions of themselves, their partners and the status of their dyadic system.

This study examines print advertising from Cookie, an up-scale American parenting magazine for affluent mothers. The ads include seven designer clothing brands: Rocawear, Baby Phat, Ralph Lauren, Diesel, Kenneth Cole, Sean John, and DKNY. When considered within the context of their adult equivalents, the ads for the children’s lines often created a prolepsis—or flash-forward—by depicting the child model as a nascent adult. This was accomplished in three ways. First, the children’s ads typically contained structural continuities such as logo, set design, and color scheme that helped reinforce their relationship with the adult brand. Second, most of the ads place the camera at eye-level—a framing that allows the child models to address their adult viewers as equals. Finally, almost half of the ads feature at least one child looking directly at the camera with a serious expression. This is significant because, in Western culture, the withholding of a smile is a sign of dominance typically reserved for adult males. When children mimic this familiar and powerful “look,” they convey a sense of adult-like confidence and self-awareness often associated with precocious sexuality.

Indiana University-Purdue University Indianapolis (IUPUI) / This study uses narrative analysis to investigate public communication efforts of community development groups to provide a richer understanding of the indicators of group success or failure in this context. The subjects are participants of the Indiana HomeTown Competitiveness program, an initiative that seeks to develop local economic capacity to move rural communities beyond outdated economic models and generate more innovative, sustainable community development. Indiana HomeTown Competitiveness emphasizes four points: entrepreneurship, leadership, youth engagement, and local wealth or philanthropic giving. The impetus for this study is the pilot program’s need for a better understanding of the manner in which participating groups might generate engagement from external community members. To better understand the groups’ success or failure regarding public communication efforts, instances of seven pre-determined themes derived from narratives provided by group members are investigated. The themes, identified by existing research, include group relationships, group structure, group process, member attributes, external forces, group communication, and member emotions. This study uses a blend of quantitative and qualitative analysis to give broad perspective to successful identification of effective tactics which groups may use to engage community members in economic initiatives by means of public communication. Though the study is exploratory in nature, the findings indicate that group communication, relationships, and group structure are likely predictors of a group’s success or failure. The findings of this study also offer a reflection of actions that were successful and also actions that were not successful to program participants, and documents results for future program participants to use. The results also expand upon the available research regarding community development using communication theory. Using a narrative approach also identifies directions of further study to address the multiple discourses created by groups that give insight into community and group communication.