Thesis (DPhil)--Stellenbosch University, 2005. / Three decades ago heritage tourism was virtually unknown as a tourism product and the only reference to the word ‘heritage’ was in the description of a legal process in a will by which a person received some or other form of inheritance. This formerly legal term has in recent times undergone a fundamental expansion and now includes almost any intergenerational exchange or relationship. A growing commercial heritage industry has now established itself by converting the past into products and experiences. One of the foremost vehicles in this process has been that of tourism. Tourism, in spite of its economic-generating capacity is not an homogenous industry and consequently does not necessarily feel compelled to subscribe to the standard principles governing sustainability. However, there is an increasing awareness in the formal tourism industry of the advantages of subscribing to these principles, if not for any other reasons than those related to good business practice. Tourists from around the world are increasingly demanding a more responsible tourism product that supports the conservation of the natural as well as the cultural environment. The conservation of cultural resources and the process of its conversion into tourism products can provide the impetus and the incentive necessary for reviving cultural identity. This in turn has the effect of creating a favourable developmental climate for new heritage tourism products which the market needs in its continuous search for innovation and diversification. The characteristics of South African tourism products are in line with global market trends for cultural heritage tourism and there is evidence of increased co-ordination of initiatives in this regard. South Africa has been singled out by the World Tourism Organisation in their Tourism 2020 Vision (WTO 1998) as one of six countries predicted to make great strides in the tourism industry during the period leading up to 2020. Whilst South Africa has tremendous advantages in the global tourism market, it also has some critical challenges. Foremost amongst these are a lack of capacity in some areas and its inability to consistently meet international standards in terms of product quality and service levels. In addition to these supply-related operational shortcomings, there is evidence that the state of the cultural heritage product does not entirely meet international standards. If South Africa is to conserve its cultural heritage (in the face of modern pressures, such as changing values occasioned by the rapid pace of urbanisation) the recognition of these important resources should be followed by strong national policies with appropriate structures to accommodate best practice in the sustainable management thereof.

Thesis is submitted in partial fulfilment for the degree of Master of Architecture (Professional) to the Faculty of Engineering and the Built Environment, School of Architecture and Planning at the University of the Witwatersrand, Johannesburg, 2017 / Traditional definitions of the museum present a building type that is intended to act as a repository for the collection, preservation and display of static artefacts. Since 1994, numerous efforts have been made to conceive and construct appropriate museums in previously excluded townships. What has resulted from these efforts is, in many cases, large scale State driven projects that elevate political grandstanding over considered contextual engagement and much needed social cohesion. This thesis aims to question the traditional role of museums as an architectural typology within the specific context of peri-urban township areas. The context chosen for this exploration towards a new museum is Tembisa. Tembisa received its first inhabitants in 1957 and is located within the Ekurhuleni Metropolitan Municipality. It is the second largest township in the country by population. Unlike many of the country’s older townships, this peripheral neighbourhood is yet to receive sustained cultural interventions. As such, it lends itself as the ideal testing ground for the creation of a ’living museum’. The thesis aims to create a living museum that does not rely on imposing a master narrative, but instead aims to actively locate traces of history, heritage and culture with [IN] Tembisa for collection, reproduction and display. In this museum the ‘artefacts’ on display are the result of evolving processes that are not only present within the confines of the museum itself, but are informed by, and spill out into the fabric and consciousness of the immediate context. This is explored through a reconsidered museum program that includes a historical archive and art ensemble for Tembisa. / GR2017

A dissertation submitted to the Faculty of Science, University of the Witwatersrand, Johannesburg, in fulfilment of requirements for the degree of Master of Science. Johannesburg, 2015. / Heritage management has been a growing phenomenon throughout the world. This growth is due to the increasing necessity to protect the world’s cultural heritage. Heritage management has been closely linked with community participation as well as laws and policies that protect the heritage. Furthermore, site use is also of importance to discover how the heritage is presented, protected and managed. These are the three components that will be the focus of my research. The implementation of heritage management requires a management plan that clearly stipulates and outlines specific procedures to be followed. An ideal management plan includes the components mentioned above, in that it states the stakeholders involved, how the heritage place will be preserved and how the legislation will be used to ensure the protection of such places. This research focuses on rock art sites as the cultural heritage places and the importance of protecting them, with specific focus on rock art sites from South Africa and Mexico. The objective of this study is to analyse the different management plans from sites chosen from the two countries, compare the management plans and recommend a best practice for management plans constructed for rock art sites. The hope is that the recommendations will contribute to managing rock art sites as well as to the International Collaboration formed between South Africa and Mexico.

Questioning notions of authenticity through the dynamics of Zulu culture as expressed by Zulu beadwork in the cultural tourism industry, allows this study to evaluate the historical perspectives of Zulu culture. It further provides a genealogical perspective of Zulu beadwork, and explains the nature of Zulu beadwork within the tourism industry of KwaZulu-Natal. The literature of this dissertation specifically evaluates the historical foundations of Zulu cultural history and heritage and further gives an evaluation of the literature related to issues of authenticity and cultural tourism. This dissertation is framed in the theories of identity and culture; borrowing from cultural anthropology studies; tourism studies and cultural communication studies. The dynamics of cultural tourism, which are created in the relationship between the bead makers and their prospective consumers (the tourist), are also to be the focus of this study as this will work to facilitate unpacking the reasons which add to tourism destinations offering cultural experiences and as well focus on development strategies that are in place for developing cultural tourism for economic gain. This study will employ a qualitative research methodology, which is concerned with non-statistical information about the notions of authenticity in cultural tourism; used as a medium to Zulu beadwork symbolism, as viewed by Zulu bead makers and the cultural tourists based in the Durban South and North beach regions. The aim of this thesis is to evaluate the notions of authenticity as applied through the tourism process that occurs in the KwaZulu-Natal, Durban’s beach front; through the stall keeping that occurs in the area, where Zulu beadwork is one of the key items sold to the tourist. / M. Soc. Sc. University of KwaZulu-Natal, Durban 2014.

Thesis (MA (History))--University of Stellenbosch, 2007. / A cultural landscape is a geographical area that includes the associations of cultural and natural resources of historic events, actions, person or groups of people. A cultural landscape gives one a sense of belonging. It explains relationships between man and land over time; it is part of a national heritage and part of every person’s life. The value of cultural landscapes is vested in the fact that they include a variety of diverse environments. The motive of selecting this subject for search is the prominent disregard of existing culture in certain cultural landscapes and creation of new artificial cultural landscapes with profit exclusively as its main goal. One of the aims of the study is to look at the threats of cultural landscapes. The concept cultural landscapes is extensively explained in context of its advantages and disadvantages. Sustainable tourism development is closely connected to sustainable development of heritage sites. Local government should therefore develop a cultural tourism policy in collaboration with private stakeholders and local residents as a matter of priority. The focus is on the balance between values of cultural heritage and potential economic opportunities for local communities. The procedure of the declaration of World Heritages sites is also dealt with. The purpose of the case studies is to use local examples in order to reflect the situation in the Western Cape with respect to cultural landscapes. Two cases of cultural landscapes were researched, namely the Karoo Heritage Landscape’s upgrading of the golf course in Oudtshoorn with a proposed new housing development, and a proposed development and extension at the Boschendal Farmers Estate in the Franschhoek district. Guidelines and examples for managing the models for conservation of cultural landscapes are given, which include natural and cultural resources as well as the concerns of the local communities. The need for a global strategy is strongly emphasized. UNESCO’S World Heritage List of Cultural Landscapes is attached as an appendix.

Battlefield Tourism in South Africa is an increasingly important tourism product in northern KwaZulu-Natal. Rising visitor numbers to the famous Anglo-Zulu battlefields of Isandlwana and Rorke’s Drift over the past ten years have created certain challenges to the management of the area. Thanatourism is a form of Cultural Heritage Tourism that comprises visits to battlefields. Thanatourism sites often attempt to interpret sensitive events of the past. This requires management skills different to those needed by other heritage attractions. One of the issues faced by management is dissonance in heritage, which refers to dilemmas associated with reconciling the interests of rival groups with separate stakes in the development of controversial sites. This study attempts to investigate the level of dissonance present at the battlefields of Isandlwana and Rorke’s Drift and to identify ways of reducing it. A qualitative approach was applied to capture the different opinions of four major stakeholder groups as present in Seaton’s Force Field Model (2001): the subject groups (Zulu and British), visitor groups, owners/controllers of heritage and the host community. An ethnographic investigation combined with an analysis of the tourism situation on the battlefields revealed that the levels of dissonance between the stakeholders are much lower than expected. This is achieved through the prioritisation of heritage at provincial level, the balanced narratives of tour guides, increasing economic prosperity and the participation of the host community in heritage development. The findings imply that despite South Africa’s colonial and apartheid past, Isandlwana and Rorke’s Drift manage their dissonance successfully. It is suggested that in order to sustain this development, cooperation between tourism and heritage should be improved and the guiding environment should be more regulated and controlled. Also, new memorials on the battlefields have to be authentic and subject groups must be able to relate to them. / Dissertation (MPhil (Tourism Management))--University of Pretoria, 2007. / Tourism Management / unrestricted

Good governance is the most important factor in exterminating poverty and stimulating development. South African heritage has the potential to contribute significantly towards the country’s economic development. Cultural Villages were introduced in the South African tourism industry as a contribution to the objective of rural development in order to improve African curio shops and township experiences and to advance diversification. This study was undertaken to investigate Good Governance Principle that can be employed in the Chris Hani District Municipality (CHDM) to enhance optimise development brought about by the Cultural Villages (CV) in the area. The study is qualitative in nature. The literature reviewed in this study shows that there is a general poor implementation of good governance principles in the governance and management of the cultural villages. The researcher attempted to achieve high validity and reliability by ensuring that the views and arguments advanced by respondents are accurate in that the chosen respondents consisted of operational workers within the municipality and members of the community. The study establishes that there are several challenges that hinder the effective implementation of good governance principles in the local and district municipalities. Other findings of the study include that there is a challenge of poor management of the CVs, lack of public participation and inadequate funding for the CVs. The main finding of the study is that, although good governance plays a significant role in the improvement of development, it has not contributed to the improvement of the development of the CHDM communities. The main recommendation based on this finding is that there should be regular and thorough public participation within the local municipalities about all the developments relating to the cultural villages. Additional recommendations include, inter alia, strong partnerships between the municipality and the communities and accountability.

Push- and pull forces are considered the most important motivational factors in driving tourism demand. Push forces are motivational forces that arise due to the individual’s need to travel, while pull forces are destination attributes which pull the traveller to the specific destination and in doing so they satisfy the need of the traveller. Understanding why people travel, how they go about selecting their holiday destination and why one country is preferred to the other, is vital to the continued success of the tourism industry. The needs and wants of travellers are constantly changing, therefore, it is imperative that tourism businesses excel at developing new products and services which are better suited to the needs of consumers. The primary objective of this study was to determine the push- and pull forces that influence outbound destination choice in Nelson Mandela Bay Metropole. The study investigated and analysed how the independent variables (push- and pull factors) influence destination choice (dependent variable). From a comprehensive literature review, a hypothetical model was developed to test the relationships between push-and pull forces and destination choice. Twelve hypotheses were formulated to test the relationship between four push forces, eight pull forces and destination choice. The study sought the perceptions of Nelson Mandela Bay Metropole residents and utitised the quantitative research paradigm. A survey was conducted with the aid of a structured self-administered questionnaire, distributed via e-mail and as a hard copy. A combination of convenience- and snowball sampling was utilised. The final sample comprised 302 respondents. The validity of the measuring instrument was ascertained by using exploratory factor analysis. The Cronbach’s alpha values for reliability were calculated for each of the factors identified during the exploratory factor analysis. The top ten destinations visited and intended to be visited were indicated. United Kingdom was the most visited international destination for both leisure and business purposes, while The United States of America was the most popular international destination to visit next for both leisure and business purposes. Pearson product-moment correlation and multiple regression analysis were used to test the correlation and significance of the relationships hypothesised between the various independent and dependent variables. Three statistically significant relationships were found between the push forces (physical and stature motivators and destination accessibility) and destination choice. Four statistically significant relationships were found between the pull forces (events, natural attractions, political issues and general infrastructure) and destination choice. The empirical findings further confirmed that an inter-relationship between push- and pull forces within destination choice does exist. However, pull forces influence push forces to a larger extent. Analysis of variance calculations were used to identify if significant relationships exist between the twelve demographic variables and nine reliable and valid independent variables. Furthermore, post-hoc Scheffè tests identified where the significant differences occurred between the different categories. Cohen’s d-values were calculated in order to assess the practical significance of the mean scores. A total of sixteen practical significant relationships were identified. Travel companies should compile travel packages and tours that serve the needs of both leisure- and business travellers. They can use social media as a communication- and promotion tool to entice travellers to specific destinations. The business travel packages should be all inclusive and include transportation, accommodation and even entries to events. The visual aids, utilised within the marketing material, should entice travellers to want to visit these destinations, and outline the favourable general infrastructure available. When marketing outbound destinations, travel service providers must pay attention to demographical variables such as gender, age, ethnical affiliation, income and marital status to compile travel packages that satisfy the needs of specific groups.

Thesis (DPhil (Geography and Environmental Studies))--University of Stellenbosch, 2009. / ENGLISH ABSTRACT: The rapid growth of tourism, particularly heritage tourism, in South Africa is leading to a detrimental impact on heritage resources. Part of the problem lies in the lack of knowledge visitors have of the significance and vulnerability of the resources they are engaging with. Another part of the problem is the inherent conflict between the heritage tourism sector and the heritage management sector. Whilst sharing the same resource base, each sector has very different aims. Tourism seeks to exploit heritage resources, whilst heritage management seeks to conserve them. These problems are not necessarily restricted to South Africa and the study of its nature and extent is here limited to the Little Karoo. The Little Karoo is defined in this dissertation as the area in the Western Cape bounded by the Langeberg and Outeniqua Mountains in the south, and the Swartberg in the north. It includes the towns of Montagu, Barrydale, Ladismith, Amalienstein, Zoar, Calitzdorp, Van Wyksdorp, Oudtshoorn, Dysselsdorp, De Rust and Herold. Of importance to this research is the fact that the Little Karoo can be accessed by a variety of passes, poorts and kloofs. This study has been undertaken in order to explore a non-empirical solution to the problem of the human impact on heritage resources through their thematic interpretation and presentation. This research also aims to improve the relationship between the tourism and heritage industries by introducing a shared terminology in the form of a model or framework. This framework is a way of organising and presenting the heritage story in such a way that both heritage tourism and heritage managers (and other stakeholders) can understand. The aim of the study is to devise a mechanism with which to identify, organise, interpret and present heritage resources in a thematic manner. The resulting thematic framework will hopefully enrich the heritage experience of visitors to heritage sites while providing guidance as to the vulnerability of heritage resources. A secondary objective is to develop common terminology for the heritage tourism and heritage management communities. The intent is to improve the relationship between these two sectors and thereby mitigate further damage to heritage resources. Data for this study was collected from several empirical sources. Extant and primary data was accessed. Extant data came from the pertinent published sources, while primary data was collected via a combination of personal and group face-to-face semi-structured interviews and personal observation of heritage sites in the Little Karoo during 2003 and 2004. The main outcome of this research was the development of a South African Heritage Tourism Thematic Framework (SAHTTF). The SAHTTF is, in part, based on and inspired by frameworks from the United States, Australia, Canada and South Africa. There are three tiers within the framework: theme groups, themes and sub-themes. The framework is intended to be flexible and the three tiers can be mixed and matched in whatever way best serves the story of the heritage resource in question. The five theme groups are: Development of the environment; Peopling our land; Way of life; Governing South Africa and Developing South Africa. The whole story of South Africa can be organised and presented using this framework. However, in order to keep this study within reasonable limits, the focus of the story was limited to the heritage story of the Little Karoo. The case studies of the Cango Caves, Cogmans Kloof, Swartberg Pass and Seweweeks Poort tested the effectiveness of the SAHTTF. It is recommended that the SAHTTF be presented to the heritage tourism and heritage management sectors for further evaluation and testing. This research has proved that the SAHTTF can be an effective tool in the identification, organization, interpretation and presentation of heritage resources. / AFRIKAANSE OPSOMMING: Die snelle groei van toerisme, veral erfnistoerisme, in Suid-Afrika het tot gevolg dat erfnisbronne onder groot druk geplaas word. Die probleem is deels dat besoekers geen of weinig kennis dra van die kwesbaarheid en belangrikheid van die bronne waarmee hulle handel. Verder is die probleem die belangebotsing tussen erfnistoerisme en erfnisbestuur sektore. Toerisme verbruik erfnisbronne, terwyl erfnisbestuur poog om dit te bewaar. Hierdie probleem is egter nie noodwendig eie aan Suid-Afrika nie en vir die doeleindes van dié studie word die omvang en aard daarvan slegs in die Klein Karoo ondersoek. Die Klein Karoo word beskou as die gebied in die Westelike Provinsie wat in die suide deur die Langeberge en Outenikwaberge en in die noorde deur die Swartberge begrens word. Dit omsluit die dorpe Montagu, Barrydale, Ladismith, Amalienstein, Zoar, Calitzdorp, Vanwyksdorp, Oudtshoorn, Dysselsdorp, De Rust en Herold. Die Klein Karoo kan deur talle passe, poorte en klowe bereik word – die belangrike feit wat in hierdie studie ontgin word. Die navorsing is onderneem ten einde 'n nie-empiriese oplossing vir die impak van die mens op erfnisbronne deur tematiese interpretasie en voorstelling te vind. Dit beoog om die verhouding tussen die bedryf van erfnistoerisme en erfnisbestuur te bestendig deur gedeelde terminologie in die vorm van 'n model of raamwerk. Hierdie raamwerk bied 'n metode om die verhale van erfnis so aan te bied dat beide die bedrywers van erfnistoerisme en -bestuur begrip daarvoor kan ontwikkel. Die doel van die navorsing is om 'n meganisme te vind waardeur die erfnisbronne op 'n tematiese wyse geïdentifiseer, georganiseer, vertolk en aangebied kan word. Hierdie tematiese raamwerk sal hopelik besoekers se ervaring van erfnisbronne verryk en leiding gee rakende die kwesbaarheid van terreine. Data vir die navorsing is uit verskeie empiriese bronne versamel. Bestaande en primêre data is gebruik. Bestaande data was afkomstig van toepaslike publikasies en primêre data is versamel en ingewin via 'n kombinasie van individuele en groepsonderhoude deur middel van semigestruktureerde onderhoude, asook persoonlike waarneming van verskillende erfnisterrreine in die Klein Karoo tussen 2003 en 2004. Die belangrikste opbrengs uit die navorsing is die ontwikkeling van 'n Suid-Afrikanse Erfnistoerisme Tematiese Raamwerk (South Afican Heritage Tourism Thematic Framework – SAHTTF). Die SAHTTF is deels gebaseer op, en geïnspireer deur, soortgelyke raamwerke in die VSA, Australië, Kanada en Suid-Afrika. Daar is drie vlakke in die raamwerk: tematiese groepe, temas en sub-temas. Die raamwerk is aanpasbaar en die drie vlakke kan in enige kombinasie gebruik word om die verhaal of geskiedenis van die betrokke bron ten beste voor te stel. Die vyf tematiese groepe is: Onwikkeling van die omgewing; Bevolking van ons land; Lewenswyses; Regering van Suid-Afrika; en Ontwikkeling van Suid-Afrika. Die hele erfnisverhaal van Suid-Afrika kan georganiseer en voorgestel word deur dié raamwerk. Ten einde hierdie navorsing hanteerbaar te hou, is op die erfnisverhaal van die Klein Karoo gekonsentreer. As gevallestudies het die Kangogrotte, Kogmanskloof, Swartbergpas en Seweweekspoort as toets vir die doeltreffendheid van die raamwerk gedien. Die navorsing beveel aan dat die SAHTTF aan die beheerstrukture van erfnistoerisme en erfnisbestuur voorgelê word vir verdere evaluering en toetsing. Die navorsing het bevind dat die SAHTTF 'n doeltreffende instrument kan wees in die identifisering, organisering, vertolking en voorstelling van ons erfnis bronne.

Tourism is the fastest growing economic industry and has become one of the leading sources of growth and development in South Africa. However, tourism is in a constant state of flux requiring continuous research to document and analyse these shifting trends. Since 1999, the iSimangaliso Wetland Park (South Africa’s first World Heritage Site) has been using ecotourism as part of its development and conservation strategy. This has resulted in the shift in tourism from what used to be a fishing destination prior 1999 to its current form as a premier ecotourism destination. The aim is to analyse and document the shift from mass tourism to ecotourism in iSimangaliso Wetland Park, using the Eastern Shores as a case study. Through modernism and postmodernism tourism discourse, this dissertation analyses visitor characteristics, behaviour and perceptions of both tourists and tourism businesses over time in an attempt to describe and explain the tourism shift on the Eastern Shores. This research reveals that there has been a distinct tourism shift in the Park from the ‘mass’ fishermen created by the Fordist mode of mass and standardised production to the more ecologically inclined ‘niche’ tourist where the de-differentiation of postmodernism has created diversified forms of tourists and tourism products. Within these broad classifications, this research has discovered the existence of more nuanced tourist profiles. Mass tourists range from the ‘sun, sea, sand, sex and sangria’ tourist to fishermen. Ecotourists on the other hand range from the casual or mainstream ecotourist who practices a shallow form of ecotourism to the dedicated ecotourist whose activities promote conservation and sustainable development allowing for a deeper form of ecotourism. Further, on the Eastern Shores, domestic coastal ‘mass tourists’ have also become more ecologically inclined. Previously these tourists would come for one activity, that is, to relax on the beach or fish. At present, the majority of these tourists now also pursue nature based activities, adventure tourism and/or sightseeing. The changes in the tourists visiting the Eastern Shores are representative of the global shifts in tourism that are currently taking place. Tourism is constantly evolving as part of global capitalism and will continue to shape tourism in iSimangaliso Wetland Park. / Thesis (M.Soc.Sc.)-University of KwaZulu-Natal, Durban, 2013.