Mémoire numérisé par la Division de la gestion de documents et des archives de l'Université de Montréal

The aim of the diploma thesis called "Education and human resources development in selected companies" is to highlight the prevalent forms of education in selected companies, to analyze them with regard to human resources development and to propose changes leading to improve the future knowledge economy. Two companies have been selected for research: Schwan Cosmetics CR, Ltd., based in Český Krumlov, which produces wooden cosmetic pencils, and Leifheit, Ltd., based in Blatná, producing domestic utensils and fabrics. The thesis is divided into a theoretical and an experimental part. The theoretical part required a number of relevant scholarly treatises to be studied. In this part, the basic terminology pertaining to human resource management, education of employees and knowledge economy is explained. The following part first describes the selected companies and then it focuses on the analysis of education of employees and the human resources development in these companies, by means of questionnaires and unguided interviews with heads of personnel departments. In the closing part, a summary of acquired data, together with recommendations and suggestions for possible improvements are included.

This thesis deals with the analysis of human resource management in the company, evaluation of personnel activities and proposing changes to improve personal work.

The theoretical part results from the relevant technical literature and focuses on specific ways of labour recruitement and employee appraisal. The practical part analyses the process of the labour recruitement in the Budějovický měšťanský brewery and the present ways of employee appraisal. It also suggests the oportunities to improve the present state.

The aim of thesis is the analysis of system personnel work in a chosen company, his examination and evaluation and suggestion alternations to improvement management this area. As a method of getting information fot this thesis, were used questionnaires for managers and other informations from internal documents of the company.

A pesquisa teve por objetivo construir um instrumento para identificação da carga de trabalho da equipe de enfermagem em unidades pediátricas e realizar a validação aparente do instrumento construído. O instrumento para identificação da carga de trabalho da equipe, na área de pediatria, foi elaborado a partir da eleição de um sistema padronizado de linguagem, com a finalidade de comunicar um significado comum aos diversos locais de atendimento. Dentre as classificações analisadas, optou-se por utilizar a Classificação das Intervenções de Enfermagem (NIC). Para compor o instrumento foram selecionadas, na NIC, as intervenções e as atividades consideradas relevantes para a assistência de enfermagem pediátrica. Essas intervenções e atividades foram distribuídas em domínios classes, conservando-se a estrutura taxonômica da NIC. A seguir foram descritas em diferentes níveis, de acordo com a natureza das ações e o tempo estimado para a sua realização. Para a validação aparente do instrumento foram convidadas enfermeiras com conhecimento em cada um dos temas envolvidos na sua construção: Assistência de Enfermagem Pediátrica; Sistema de Classificação de Pacientes e Classificação das Intervenções de Enfermagem. A análise dessas enfermeiras considerou que as intervenções e atividades selecionadas, para a composição do instrumento, são relevantes e representam a prática da assistência de enfermagem pediátrica. Com a identificação das intervenções e atividades que representam a carga de trabalho da equipe de enfermagem, vislumbra-se o desenvolvimento de novas pesquisas, no sentido de realizar testes de confiabilidade e validade do instrumento, para verificar sua aplicabilidade na prática assistencial e gerencial, bem como correlacionar cada uma dessas intervenções e atividades com o tempo despendido para a sua realização, de forma a constituir um instrumento que determine a carga de trabalho da equipe de enfermagem das unidades pediátricas. / This research aimed to build an instrument for the identification of nursing staff workload in pediatric units and make the apparent validation of the instrument built. The instrument for the identification of staff workload, in the pediatric area, was created by the election of a standardized system of language, for the purpose of communicating a meaning in common to the several places of attendance. Among the classification analyzed, it was chosen to use the Nursing Intervention Classification (NIC). For composing the instrument it was selected at the NIC the interventions and activities considered relevant for the pediatric nursing care. These interventions and activities were distributed in group masteries, keeping the taxonomic structure of NIC. Next, they were described in different levels, according to the nature of actions and the estimated time for its accomplishment. For the apparent validation of the instrument, nurses experienced in each one of the following themes involved in the building were invited: Pediatric Nursing Care, Patient Classification System and Nursing Intervention Classification. The nurses’ analyses considered that the selected interventions and activities, for composing the instrument, are relevant and represent the practice of pediatric nursing care. Identifying the interventions and activities that represent nursing staff workload made it possible to predict the development of new researches in the sense of applying reliability and validity tests for the instrument, verifying its applicability in the practitioner and management practice, as well as matching each one of these interventions and activities to the time spent for its accomplishment, in a way to constitute an instrument that determine nursing staff workload in the pediatric units.

This study provides a comprehensive look at the current state of best practices in performance appraisal systems in the public and private sector. From this, the main objective for this research paper is to investigate the reasons why INGOs are not currently able to properly implement a ‘best practices’ based performance appraisal system. Furthermore, this paper will provide both future research questions, as well as practitioner based recommendations. In addition, it will examine the need for higher levels of accountability in INGOs through appropriate performance appraisal systems.

The aim of this diploma thesis is to analyse and set up a human resources management principles in a company that was transformed from family business into small firm. The analysis is based on theoretical and practical knowledge and all the on-going human resources processes (their weaknesses and strengths) are described in this thesis. According to interviews with representatives of the company staffing system and appraisal system is developed. All the other human resources processes suit the firm quite well and only some suggestions for their improving are provided.

The diploma thesis is focused on the use of personal resources in the team Support of applications belonging under the Service Desk in a selected company. The task is to analyze the current state and to propose how to extend a report on a quality and demanding requirements of selected applications. The thesis is divided into two parts, a theoretical and methodological part, where basic information on human resources and their management is presented, and an application part where the selected company is presented and analyzed the current state of utilization of human resources. The comparison between the data from the report and the facts is based on observations and interviews with employees. Benefits of this work are better data in the reports, which determine the possibility of acquiring human resources to the team. In the future, the information obtained will serve as a basis for setting up effective workflow management in the new system. At the end of the thesis, an overall evaluation of the thesis is made, the solution and the prediction of the further development of the human resources utilization in the selected team are proposed.

The diploma thesis focuses on the topic of Employer Branding, where the theoretical part describes the possibilities of building a brand and improving it. The practical part contains a description of the selected company and a description of the current situation in the company. Subsequently, internal and external research of the company's brand as an employer is carried out, focusing on the Brno enterprise. According to the results of the analytical part, issues are identified and possibilities for their improvement are suggested.