Submitted by Rafaela Carolina da Silva null (rafacarolina@marilia.unesp.br) on 2017-05-31T19:09:24Z No. of bitstreams: 1 DISSERTACAO FINAL.pdf: 5353166 bytes, checksum: a31119885f981f1995e8da41b6c70944 (MD5) / Approved for entry into archive by Luiz Galeffi (luizgaleffi@gmail.com) on 2017-05-31T19:24:09Z (GMT) No. of bitstreams: 1 silva_rc_me_mar.pdf: 5353166 bytes, checksum: a31119885f981f1995e8da41b6c70944 (MD5) / Made available in DSpace on 2017-05-31T19:24:09Z (GMT). No. of bitstreams: 1 silva_rc_me_mar.pdf: 5353166 bytes, checksum: a31119885f981f1995e8da41b6c70944 (MD5) Previous issue date: 2017-05-09 / Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP) / Ao se considerar o ambiente de uma biblioteca pública como um organismo vivo, em constante mutação, que muda e se transforma em direção ao desenvolvimento da sociedade, fala-se em espaços híbridos, em que tecnologias tradicionais e digitais se complementam. Nesse contexto, a aplicação de estratégias de gestão da informação em bibliotecas híbridas proporciona à sua estrutura organizacional o desenvolvimento de políticas públicas favoráveis ao desenvolvimento de comunidades, na medida em que contribui para o bom funcionamento da instituição. O problema desta pesquisa vinculou-se ao potencial que as bibliotecas híbridas oferecem à sociedade. É a partir dessa percepção que se estabeleceu um elo entre os ambientes híbridos, a gestão da informação e o processo de desenvolvimento das comunidades por meio das bibliotecas públicas. O objetivo foi verificar de que maneira as bibliotecas híbridas, por meio de suas políticas públicas, tecnologias e estruturas organizacionais, podem oferecer estratégias de desenvolvimento das comunidades nas quais estão inseridas. A pesquisa se caracterizou por ser de natureza qualitativa, do tipo descritiva e exploratória e utilizou-se do método de Estudo de Casos Múltiplos, assim como do método comparativo de pesquisa Cross-Culture para realizar as comparações entre os contextos do Reino Unido e os do Brasil. A Análise de Conteúdo foi usada para estabelecer as categorias de base para a exploração dos dados, por meio do levantamento bibliográfico na literatura da Ciência da Informação acerca das semelhanças e diferenças existentes entre o conceito de “hibridez” e o ambiente estrutural da biblioteca pública. Algumas semelhanças entre as bibliotecas do Reino Unido e as do Brasil estão intimamente ligadas à proposta de que o papel dessas bibliotecas é mover ações para criar oportunidades de leitura e escrita para todos os grupos de sua população de usuários. No entanto, a grande diferença está no fato de as primeiras possuírem uma forte base teórica na literatura para o desenvolvimento de suas práticas, o que reflete nas múltiplas ações que concretizam o sentido do hibridismo nessas instituições. Observou-se que a aplicação da gestão da informação híbrida nos equipamentos culturais é indispensável para a promoção do acesso e atendimento às necessidades gerais do público alvo. É por meio da hibridez de informações, ferramentas, serviços e processos que as comunidades se desenvolvem. Desse modo, o conceito de bibliotecas híbridas deve ser visto como uma das atividades potenciais das bibliotecas públicas no desenvolvimento de suas comunidades. / In considering the environment of a public library as a living organism, constantly changing, which changes and turns towards the development of society, hybrid spaces are considered, where traditional and digital technologies are complementary. In this context, the application of information management strategies in hybrid library provides to its organizational structures the development of public policies favorable to the development of communities, in that it contributes to the smooth functioning of the institution. The problem of this research was linked to the potential that the hybrid libraries provide to society. From this perception, a link between hybrid environments, informational management and development process of communities was established through public libraries. The objective was to verify how the hybrid libraries, through their public policies, technologies and organizational structures can offer development strategies of communities in which are inserted. The research was characterized by a qualitative, descriptive and exploratory nature, and the Multiple Case Study method was used to compare the contexts of the hybrid libraries in the United Kingdom and Brazil. Content Analysis was a strategic tool used to establish the basic categories for data exploration, through a literature review in the Information Science literature about the similarities and differences between the concept of "hybridity" and the structural environment of the public library. Some similarities between the UK and Brazilian libraries are closely linked to the proposition that the role of these libraries is to move actions to create reading and writing opportunities for all groups of their user population. However, the great difference is the fact that the first have a strong theoretical basis in the literature for the development of their practices, which reflects in the multiple actions that concretize the sense of hybridity in these institutions. Therefore, it is believed that the application of the management of hybrid information in cultural equipments is essential for the promotion of access and service to the general needs of the target audience. It is through the hybridity of information, tools, services and processes that the communities are developed. Thus, the concept of hybrid libraries must be one of the potential activities of public libraries in the development of their communities. / FAPESP: 2015/09749-0

Mozambique academic libraries are quite vulnerable in hybrid collection development for various reasons. In the process of collection development, physical collections have dominated the Mozambican libraries’ scene because they can acquire printed materials relatively easily. Digital materials, on the other hand, have caused difficulties due to the costs of subscribing to databases and poor technological infrastructure generated by insufficient resources. This work aims to understand the strategies followed by the libraries of Mozambican higher education institutions for the development of their hybrid collections, and to highlight the acquisition patterns, trends of integration of the collections and general challenges they face in this area. To answer the research questions, we have conducted the literature review and collected empirical data from university library documents and through semi-structured interviews with librarians responsible for collection development in three universities. The research adopted a qualitative study method and investigated three university libraries in Mozambique. As a result, we have identified collection development strategies used for the development of hybrid collections. These are partly overlapping as they must help to solve similar problems, and some strategies are specific to a university, because of different conditions and opportunities. It was also realized that, despite the efforts of those university libraries, there is a general weakness in state funding. The influence of external investment proved to be a great positive differential in the working areas of the affected libraries. It was also found out that university libraries participate and use the potential of the Mozambican library consortium AMOBAP unequally and the integration of institutional repositories is not on the same stage among the libraries.

Partiendo de un análisis de los principales aspectos de la sociedad de la información como contexto social en el que las bibliotecas actuales redefinen su función social y sus servicios, se estudia el papel de la tecnología como agente de cambio en los servicios de información de las bibliotecas públicas. Antes de estudiar la automatización y las tecnologías en las bibliotecas, se realiza un estudio terminológico sobre la biblioteca actual en este sentido (biblioteca digital, biblioteca electrónica, biblioteca virtual y biblioteca híbrida).La biblioteca híbrida se toma como marco conceptual para el desarrollo del trabajo: el ámbito de los servicios de biblioteca en el contexto digital. Posteriormente se revisa la evolución del concepto y aplicación de la automatización de bibliotecas, centrándose en la descripción de las aplicaciones de gestión integral de bibliotecas (SIGB). Se elabora un esquema común que responde al modelo clásico de automatización de bibliotecas, y de él se estudian con más detalle los elementos pertenecientes al sistema de información público, generalmente conocidos como Opac. Posteriormente se traza un panorama actual del mercado de la información y de aplicaciones para bibliotecas, atendiendo a las divergencias y desarrollos del modelo clásico. Se recoge información sobre los proyectos de bibliotecas digitales más significativos, y se ponen en relación con la gestión estratégica de las tecnologías en las bibliotecas. Se completa este apartado con el estudio de los dos contextos tecnológicos actuales que más inciden sobre las posibilidades y configuración de las aplicaciones de gestión bibliotecaria; por un lado la gestión documental corporativa (Groupware y Workflow) y por otro los portales y comunidades virtuales en internet. Antes de describir nuestra propuesta conceptual de SIGB, se estudia la arquitectura del sistema de información digital de la biblioteca, introduciendo el concepto de Biblioteca-Red, derivado del estudio de la biblioteca desde la óptica organizacional y de los factores del entorno que la moldean. / The role of information technology as a critical agent of change in public library information services, in the environment of infornation society, is studied, considering the redefinition of libraries social functions and services. First of all, it's presents a terminological survey of modern libraries trends (digital library, electronic library, virtual library, hybrid library). Hybrid library is selected as a valid conceptual framework for this work: library services in digital context. Library automation and technologies concepts and applications are reviewed, focusing in library systems, which match into a classic model of library automation. Information retrieval and public information features (Opac) are studied in-depth, in order to compare it with recent development in the information market for libraries and significant digital ibraries projects. The strategic role of information technologies management is presented as a requirement for understanding the complex interrelation between services and technologies. It's also analysed the two technological context that have a greater potential of influence in library systems: In one hand the Groupware and Workflow, and in the aher hand internet virtual communities and portals. Also is described the different points of view about digital information systems architecture, introducing the concept of Net-Library, as an organizational view of libraries in interaction inside an infomation and social environment. A new conceptual framework of library systems is defined, with extended functionalities derived of social and technological changes about information services, denominated Extended Library System. It's structured in two leve ls: application and product. The first level describes the modules of an library management and infonnation system application. The second one is dedicated to fue public information project requirements of a library portal. Finally it presents structured indicators to evaluate extended automation, as well as elements to model hybrid libraries information technologies project

Made available in DSpace on 2016-04-26T18:16:05Z (GMT). No. of bitstreams: 1 Zaira Regina Zafalon.pdf: 514157 bytes, checksum: baf22dcd38e8b886b6c27cb331c0d4ab (MD5) Previous issue date: 2006-12-20 / The purpose of this Master s Dissertation is to study virtual libraries from a historical and descriptive standpoint, with emphasis on a recurrent conceptual setting within the context of cyberculture, taken as a time category corresponding to the contemporary phase of mediatic civilization. The empirical factors and aspects of the object of research have been delimited since at least 1994. Based on a research methodology founded upon a review of the literature, this work involves a study of traditional, real time and hybrid libraries. The subject of this research, marked by theoretical and practical aspects, encompasses general and specific implications concerning the emergence of virtual libraries, involving, simultaneously, the hypotheses that the emergence of virtual libraries may not show a correlation with traditional libraries and that the development of the former is due to the development of the latter or even to a process motivated by the typicity of the post-modern culture. The attainment of the objectives of this research presupposes an understanding of the social, historical and cultural statute of libraries in general and of the sociotechnological aspects of cyberculture and cyberspace; a study of the influence of postmodern culture on the development or the obliteration, oblivion or pulverization of traditional libraries; identification of the modus operandi of the process of acculturation in cyberspace; and an understanding of the change in the esthetics of information in the cybercultural environment. Similarly, this study aims to analyze the various models of organization of information, focusing on its access, within the ambit of in loco, real time and hybrid libraries, which, in this context, implies a critical survey of the technologies destined for the development of bibliotheconomic services. Based on this demarcation of theoretical and methodological principles, the development and consolidation of the horizons of this Dissertation encompass, fundamentally, its entire belongingness to the area of Communications / A presente Dissertação de Mestrado visa estudar, sob o aspecto histórico-descritivo, com ênfase em recorrente contextualização conceitual, as bibliotecas virtuais no contexto da cibercultura, tomada como categoria de época, correspondente à fase contemporânea da civilização mediática. Os fatores e aspectos empíricos referentes ao objeto de pesquisa encontram-se delimitados desde, ao menos, 1994. Com base em metodologia de pesquisa fundamentada em levantamento bibliográfico, o trabalho estuda as bibliotecas de cunho tradicional, em tempo real e híbrida. A problemática da pesquisa, marcada por aspectos teóricos e práticos, gira em torno de implicações gerais e específicas concernentes ao surgimento das bibliotecas virtuais e envolvem, a um só tempo, as hipóteses de que o surgimento das bibliotecas virtuais pode não apresentar correlação com as bibliotecas tradicionais e a de que o desenvolvimento daquelas se deve ao desenvolvimento destas ou mesmo a um processo motivado pela tipicidade da cultura pós-moderna. O cumprimento dos objetivos da pesquisa pressupõe a compreensão do estatuto social, histórico e cultural das bibliotecas em geral e dos aspectos sociotecnológicos da cibercultura e do cyberspace; o estudo da influência da cultura pós-moderna no desenvolvimento ou na obliteração, olvido ou pulverização das bibliotecas tradicionais; a identificação do modus operandi do processo de aculturação no cyberspace; e o entendimento a respeito da mudança da estética da informação no ambiente cibercultural. Igualmente, pretende-se analisar os vários modelos de organização da informação, com foco no acesso, no âmbito das bibliotecas in loco, em tempo real e híbridas, implicando-se, nessa direção, uma aferição crítica das tecnologias destinadas ao desenvolvimento dos serviços de biblioteconomia. O desenvolvimento e a consolidação dos horizontes da Dissertação, com base nesse recorte de princípios teóricos e metodológicos encerram, fundamentalmente, o seu integral pertencimento à área de Comunicação