In this study, the participants&rsquo / perceptions about Information Technologies Certificate Program which was based on synchronous and asynchronous communication methods over the Internet offered by cooperation of Middle East Technical University, Computer Engineering Department and Continuing Education Center were examined. This online certificate program started in May 1998. The program includes eight fundamental courses of Computer Engineering Department and comprised of four semesters lasting nine months. The courses in the program are given by instructors of Computer Engineering Department. In the study, participants&rsquo / perceptions about Information Technologies Certificate Program in regard to four major items which were preferences, course effectiveness, learner support and computer mediated communication were examined and the study included the 3rd, 4th and 5th programs&rsquo / participants who attended the certificate programs. The data were collected by using online survey at the end of the each term of programs and analyzed by using descriptive statistical analyzing methods. The results showed that there was a parallelism between participants&rsquo / perceptions and aims of Information Technologies Certificate Program. It was revealed that the courses in the program were effective in general and majority of the participants found learner support satisfied. The results showed that the participants were satisfied with computer mediated communication provided in program, however, the chat sessions were not beneficial enough. In addition to these, participants made important suggestions to improve the program.

Syftet med denna studie var att undersöka mellanchefers upplevelse av en utbildningsinsats, inom ramen för e-learning. Denna kvalitativa studie genomfördes med hjälp av semistrukturerade intervjuer av åtta respondenter i en offentlig verksamhet. Den fenomenologiska metoden fungerade som inspiration till dataanalysen där Giorgis´ analysmetod användes i syfte att skapa struktur. Datainsamlingsmaterialet resulterade i två gemensamma nämnare, dialog och tid och tematiseringen som låg till grund för intervjufrågorna var relation, behov, stöd och hinder. Studien visade att mellancheferna överlag upplevde utbildningsinsatsen med e-learning, som hjälp i lärandeprocessen. Men kombinationen med dialog lyftes som betydelsefull och tidsfaktorn som viktig i sammanhanget. Olikheterna i deras upplevelse förklarades med utgångspunkt i individuella skillnader, som ligger till grund för deras skilda behov av stöd och upplevelse av hinder. Sammanfattningsvis konstaterades att blandande läroformer, där e-learning utgjorde en av utbildningsdelarna, upplevdes av mellancheferna som positivt för lärandeprocessen. / The purpose of this study was to investigate the middle management’s perception of an implementation of a training actions, within the framework of E-Learning. This qualitative study was conducted in a public-sector organization with semi-structured interviews of eight respondents. The phenomenological method served as an inspiration to the data analysis, using Giorgi's analysis method for the purpose of creating structure. The data collection material resulted in two common denominators, dialogue and time, and the themes that formed the basis for the interview questions were relation, needs, support and obstacles. The study showed that the most of middle managers perception of E-Learning was that the education initiative helped them in their work. But some also highlighted the combination of dialogue as important to the learning process, and some emphasized the time factor as important in the context. The differences in their perceptions were explained on the basis of individual differences, which underlie their different needs for support and experience of obstacles. In summary, it was found that varied learning forms, where E-Learning constituted one of the parts, executives as positive for the learning process.

The purpose of this research was to identify appropriate pedagogical practices for Internet-based teaching and learning, determine the status of their use in the community college adjunct instructor's Internet-based classroom, and examine the impact of these practices on student academic achievement and satisfaction. Frequencies, measures of central tendency, percentages, and SPSS Cross Tabulation procedures described and analyzed data from student and instructor surveys to answer these questions. Internet-based best practice and recommended practice pedagogical methods and strategies were identified through extensive content analysis of the professional literature. Internet-based adjunct instructors at a Central Florida community college rated 43 selected recommended practices. Ratings were based on instructor perceptions of each practice's importance to student academic achievement in and satisfaction with their Internet-based learning experience. Students of community college adjunct instructors also rated these practices for their perceived impact on student academic achievement and satisfaction. Students identified from selected recommended practices the pedagogies that had been designed into the described Internet-based course in which they had been enrolled, providing better understanding of the current use of appropriate Internet-based practice in the instruction of adjunct community college instructors. To examine the impact of the use of those practices, average course scores were related to student-reported presence of practices in described courses and student-reported academic success and satisfaction in described courses was related to the presence of best and recommended practices designed into the course. Results from this study can provide guidance for community college Internet-based programs and for adjunct instructors in those programs as they strive to design and instruct quality courses with appropriate pedagogical focus. Results can also provide local data to the larger discussion of appropriate pedagogy throughout the Internet-based educational community.