Thesis (Ph. D.)--University of Tennessee, Knoxville, 1994. / Vita. Includes bibliographical references (leaves 135-152).

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A STUDY ON THE ESTABLISHMENT AND OPERATION OF THE CONGRESSIONAL LIAISON SYSTEM IN THE MINISTRY OF NATIONAL DEFENSE R.O.C. Abstract With the implementation of the Defense Act and the Organization Law of the Ministry of National Defense in 2002, all defense-related matters became formally regulated by law. The relationship between the military and other civilian agencies in the government are therefore of vital importance to national security and defense development. Especially the relationship with Congress, it could influence not only the approval of defense budgets and legislative proposals regarding armed forces, but also the development of military organizations. Based on the author¡¦s previous experience serving as an MND congressional liaison officer, there are some issues need to be worked out, and they become the research motives of this study: Due to confrontations between the Administration and Congress, defense related matters are constantly questioned by lawmakers and encounter considerable difficulties, the author wanted to identify whether the source of this problem is the legal system itself, the personnel involved, or the effectiveness of current congressional liaison system. Since the operation of current military congressional liaison teams depend only on personal experiences and lack professional expertise from related fields such as political science, media propaganda, public relations, administrative management, policy marketing, etc., liaison officers are forced to explore the delicate interactions between the Administration and Legislation all by themselves. Furthermore, liaison personnel from different levels fail to integrate effectively and can not cooperate functionally with the Office of Military Spokesmen. With the above shortcomings, current military liaison teams can only be regarded as congressional contacts, the author would like to provide helpful recommendations through this practical research. Since the MND was among the first few government agencies that established corresponding congressional liaison teams, there are a lot of references available. This research took a qualitative approach, related studies, then interviews with legislators, MND officials, congressional staff, media reporters, and officers serving as (or used to be) military congressional liaisons were conducted and analyzed to investigate the function and effectiveness of current MND congressional liaison system. The first objective of this research is to clearly define the role and functions of the MND congressional liaison system and to enhance its effectiveness in the interactions between the military and Congress. The second objective is to help MND congressional liaison personnel establish enough professional expertise and knowledge to facilitate appropriate approvals of defense budgets and legislative proposals while maintaining a politically neutral stand under the omnipresent political pressures from opposing parties. The third objective of this research is to provide findings and recommendations for the establishment of MND congressional liaison system by examining current liaison procedures from different aspects such as military relations, public policies, issue management, policy marketing, propaganda, and public relations, as well as by investigating the effectiveness of the operations of current liaison system from in-depth interviews with professionals. The Congress plays as a role of Constitutional politics due to the process of making defence policies. Congressional liaison system is main organization of MND for communicating, assisting law makers to conduct the responsibilities of supervising the Constitution. Also, it is the bridge and interface for obtaining ¡§support defence policies ¡¨ from public, political parties and excellent politicians. This article provides recommendations of academics and policies, and as a reference of creating congressional liaison system, focus on organizations, law and regulations, personnel and operations.

Over the past decade, the business sector has come under increasing pressure to improve their environmental, safety, and health (ESH) performance. This pressure has stemmed from both external and internal sources with the organization. Public image, legislative and regulatory requirements, stakeholder awareness of environmental performance, sustainable development, and changing corporate values are driving forces that are leading companies to take a serious look at their ESH function. The increased focus on the business and sustainable aspects of ESH issues has created a demand by management to assess the current organizational strategy related to ESH. Strategy, in this respect, can be thought of as the manner in which issues are approached and handled. Unfortunately, a comprehensive approach does not exist for assessing the ESH and sustainable development strategies of an organization and linking it to the overall competitive strategy of the organization. Developing a framework for assessing the ESH strategies in an organization was the focus of this study. The major portion of the research was the development of profiles for each of the four strategy developmental levels under the elements of an ESH management system. Six elements were identified from the literature that comprise an ESH function's strategy: 1) Strategic plan, 2) structure, 3) finance, 4) technical, 5) evaluation, and 6) information management. Within each of these elements, profiles were created for each of the strategy developmental levels that these elements may utilize: Resistive, adaptive, proactive, and sustainable. The study went beyond previous research by including safety and health aspects into the environmental strategy typologies, looking at ESH elements other than the strategic plan and structure, and providing a more detailed and comprehensive explanation of the strategy levels. These profiles were peer reviewed then transformed into a series of questions that qualitatively assess the ESH strategies used within an organization. A pilot study was completed of a large high-tech manufacturing organization in Portland, OR. The pilot study demonstrated the usefulness of the tool to identify areas of improvement in an ESH function. Use of this assessment tool is the first step an organization needs to take to understand where they exist in the scale of ESH strategies, and if this is the ideal strategy to follow. / Graduation date: 2002

Thesis (Ph.D.)--Wayne State University, 1989. / Includes bibliographical references (leaves 143-156).

The purpose of this study is to compare social media's role in the proactive crisis communication planning in two administrations, two companies and two non-profit organizations. A qualitative comparative study method has been used and people familiar with social media and crisis communications work from each business has been interviewed. The interviews have been transcribed and analyzed to discover the opinions and reasoning about how businesses work with proactive crisis communication and the role they give social media. The interviews were analyzed based on selected theories and previous research in strategic crisis communications, where issues management and crisis communication plans have a significant role. Also research on the pros and cons of social media and crisis communications channels have been used. The results showed that all areas of crisis communication plans are designed in a reactive way for how to act when a crisis has already occurred. However all operations conducts external environment monitoring intelligence and say that they are trying to be proactive in crisis situations by building relationships and addressing the highlighted problems. All activities except LKAB stated that they work a lot with social media to build relationships and address problems. Businesses also see social medias speed and ability to reach many people as a great advantage. However, they also point out that the speed can be a risk when rumors and misinformation can spread quickly. It appears that businesses are seeing more benefits of social media than disadvantages. They also indicate that there is an advantage to using traditional media as a crisis communications channel when they have an immense impact that social media can´t match. All but LKAB are positive about the use of social media and intend to use them in combination with other channels in crisis situations, which means that social media is given a major role in relation to other channels. Their work with external environment monitoring and addressing the issues they highlighted suggests that they try to be proactive. However, it is worth pointing out that all defined crises as external events and their reactive crisis communications plans nonetheless suggests that they did not put a clear emphasis on actively work to proactively prevent crises to arise.

Kommunikationsdirektör vid Sundsvalls kommun önskade undersöka hur man på bästa sätt kommunicerar vid kris med personer som inte talar svenska. Detta eftersom att Sundsvalls kommun ansåg att man saknade tillräckliga språkkunskaper för att hantera kriser. Enligt forskningen är det just personer av annat ursprung än landet det bor i som är mer utsatta vid kris (Olofsson, 2007:7), varför det är viktigt att anpassa kommunikationen så att den når ut till och kan hjälpa alla medborgare. Jag fann det därför intressant att undersöka Sundsvalls kommun och dess kriskommunikativa anpassning genom att intervjua de som inom kommunen är ansvariga för kriskommunikationen samt undersöka hur det ser ut i landet i stort. Syftet med uppsatsen är att undersöka om Sveriges kommuner anpassar sin kriskommunikation för medborgare med utländsk bakgrund med huvudfokus på hur Sundsvalls kommun arbetar strategiskt med sin kriskommunikation.   Metod och material: Kvalitativ samtalsintervju med Camilla Nilzén och Ulf Wallin vid Sundsvalls kommun med kompletterande kvantitativ webbenkät till 121 svenska kommuner. Huvudresultat: Sundsvalls kommun är inte anpassade i sin kriskommunikation till medborgare med utländskbakgrund vilket även antas gälla en större del av landets kommuner. Däremot visar resultatet på att kunskapen om att kommunicera på ett anpassat sätt finns varför Sundsvalls kommun och de av landets kommuner som inte är anpassade på ett enkelt sätt kan bli bättre på att anpassa sin

Increasingly, corporations receive pressure from activist organizations to alter activities that these individuals find problematic and irresponsible. Despite this escalation, research on activism from a public relations perspective progressed slowly; much of this literature privileges the perspective of corporations and rarely examines the process from the activist perspective. To address this gap, this dissertation examined how activist organizations use issues management and communication strategies to incite corporations to change their practices and policies while simultaneously building relationships with pertinent audiences. This study incorporated data collected from qualitative interviews with activist practitioners representing a variety of activist organizations, along with organizational texts and news articles. These data provided an understanding of how activist organizations campaign against corporations using a variety of strategies and tactics in an effort to pressure corporations into changing their behavior. Because this dissertation focused on how activist organizations generate and promote issues to gain the attention of their targets, issues management served as the theoretical framework. Guided by this theory and existing issues management models, this dissertation demonstrates how activist groups identify and establish legitimacy for their issue(s). As issues management is traditionally studied from a corporate perspective, the findings show that the process differs slightly for activist organizations and introduces the Issue Advancement Model to demonstrate how activists employ issues management. Additionally, this dissertation explored how activist groups develop relationships with their targets, supporters, communities, and other relevant publics, noting the nuances involved in each of these dynamics. Specifically, this dissertation supports claims that the dialogue approach is more appropriate for understanding and analyzing the corporation-activist relationship than other public relations models, but also notes that some activist organizations may not seek resolution. In addition to these theoretical findings, this dissertation also offers practical implications, introducing the Corporate Campaign Model, which depicts how activist organizations challenge firms while also offering suggestions for corporations targeted by these groups.

I investigate whether or not a firm’s social network size (also known as social capital) impacts the quality of its information environment. Following social capital theory, I posit three potential channels that help bring an informational advantage to wellconnected firms. First, well-connected firms are likely to have timely access to a broader set of information that affords them the opportunity to disclose this information. Second, a social network fosters trust among social peers, which promotes the transfer of more accurate information within that network. Third, well-connected executives and directors have greater reputational capital at stake, which may encourage them to provide accurate information to the market. I provide evidence that well-connected firms have higher quality information environments. I further document that the beneficial impact of the firm’s social network size on the quality of the firm’s information environment is higher for complex firms. I also find that the beneficial effect of the firm’s social ties on the quality of the firm’s information environment is greater when the firm’s connections are in the same industry or are top executives or are industry leaders or are financiers in the capital markets. My study extends existing social network literature by investigating whether firm’s social connections to outside executives and directors impact the quality of the firm’s information environment. My paper focuses on the networking skills of the executives and directors and extends the literature on how executives’ and directors’ personal characteristics are important. Additionally, I respond to the call by Engelberg et al. (2013) to identify the mechanism by which a CEO’s network creates value to the firm and well-connected CEOs get paid higher compensation. This study also contributes to a growing debate in social network literature between social capital theory and agency theory. Finally, my study is important to the regulators and standard setters as they can provide further evidence on the impact of non-financial information on the information quality surrounding the firm. / Includes bibliography. / Dissertation (Ph.D.)--Florida Atlantic University, 2017. / FAU Electronic Theses and Dissertations Collection

ABSTRACT   Titel Den digitala kaffestugans gråzon- En beskrivande studie om läkemedelsbranschens användning av sociala medier   Författare Louise Ottosson & Rebecka Hoberg   Handledare Emma Håkansson   Kurs Medie- och kommunikationsvetenskap GR (C), C-uppsats 15 hp, HT2010   Syfte Studien syftar till att beskriva hur läkemedelsbranschen använder sig av sociala medier utifrånde förutsättningar branschen har.Teoretiskt perspektivDen teoretiska grunden i denna studie bygger på Issues Management och Publics kopplat till Det nya medielandskapet.   Metod Studien har genomförts med kvalitativa samtalsintervjuer med sex styckenkommunikationschefer inom läkemedelsbranschen.   Resultat Resultatet tyder på att läkemedelsbranschen har insett att sociala medier är en viktig del förbranschen i både omvärldsbevakningssyfte och för att interagera med publics. Dock har intesociala medier en framträdande roll i den dagliga omvärldsbevakningen men sociala medierhar en desto större del i branschens samarbete med patientföreningar. I användandet avsociala medier handlar det främst om att informera eller sprida sitt budskap för att förebyggaryktesspridning. På grund av lagen kan inte läkemedelsbranschen ta del av del av den dialogsom sociala medier erbjuder men i samarbete med patientföreningar har man hittat ett sätt attändå föra en dialog med publics.   Nyckelord Public Relations, Sociala medier, Issues Management, Läkemedel, Omvärldsbevakning