Thesis (Ph.D.)--Ohio State University, 2005. / Title from first page of PDF file. Document formatted into pages; contains xiii, 203 p.; also includes graphics. Includes bibliographical references (p. 188-203). Available online via OhioLINK's ETD Center

Thesis (M.A.)--York University, 2003. Graduate Programme in Psychology. / Typescript. Includes bibliographical references (leaves 65-82). Also available on the Internet. MODE OF ACCESS via web browser by entering the following URL: http://wwwlib.umi.com/cr/yorku/fullcit?pMQ99404

Thesis (M.M.)--Bowling Green State University, 2006. / Document formatted into pages; contains x, 105 p. Includes bibliographical references.

Thesis (Ph.D.)--Texas Christian University, 2006. / Title from dissertation title page (viewed Sept. 6, 2006). Includes abstract. Includes bibliographical references.

Thesis (M.A.)--Dept. of Sociology and Anthropology, Concordia University, 1997. / "May 1997." Includes bibliographical references (leaves 90-94). Available also on the Internet.

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Made available in DSpace on 2014-06-11T19:28:59Z (GMT). No. of bitstreams: 0 Previous issue date: 2012-04-02Bitstream added on 2014-06-13T20:58:53Z : No. of bitstreams: 1 moraes_app_me_bauru_prot.pdf: 1194953 bytes, checksum: 699451576632c3ffd7acc0acbfbd0d2d (MD5) / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) / O trabalho em hospitais tem caracterísicas particulares e abrange várias situações-limite que acabam influenciando no bem-estar da própria equipe de saúde, podendo gerar stress e adoecimento. Dessa forma, a pesquisa teve como objetivo principal identificar e descrever situações estressoras e estratégias de enfrentamento relacionadas à atuação profissional e sua relação com sintomas físicos e psicológicos decorrentes do stress. Participaram da pesquisa sessenta profissionais que atuam na áera da saúde, sendo eles psicológicos, enfermeiros e assistentes sociais. A coleta de dados foi realizada em cinco hospitais gerais do interior do estado de São Paulo. Os instrumentos utilizados para a coleta de dados foram o ISSL, e a versão adaptada para o português do Inventário de Estratégias de Coping de Folkman e Lezarus. Os resultados obtidos apontaram a presença de stress em 51,6% dos profissionais da amostra e prevalência de sintomas psicológicos do stress (46,7%). A estratégia de enfrentamento mais utilizada pelos profissionais das três profissões foi a de resolução de problemas e as menos utilizadas a de confronto e afastamento. A maioria dos profissionais apontou com situação estressora no local de trabalho a Comunicação e Relacionamento entre a equipe e outros profissionais, seguida de Problemas institucionais. Portanto, além da necessidade de um treino de controle de stress, nota-se a importância de programas que visem desenvolver habilidades sociais relacionadas à comunicação e competências de relacionamento interpessoal. Enfrentar de maneira adequada situações estressoras poderá impedir com que esta perdure enquanto durar o trabalho / The work in hospitals has particular features and covers many extreme situations that influence the well-being of the care team, and may cause stress and illness. Thus, this research aimed to identify and describe stressful situations and coping strategies related to professional practice and its relationship to physical and psychological symptoms resulting from stress. The participants were sixty professionals working in health area, like psychologists, nurses and social workers. The data was collected in five general hispitals in the state of São Paulo. The instruments used for data collection were the ISSL and adapted to Portuguese version of the coping strategies inventory of folkman and Lazarus. The results indicated the presence of stress in 51,6% of the professionals of the sample and the prevalence of psychological symptoms of stress (46.7%). The coping strategy most used by professionals of the three professions was the problem-solving and the less used was confront. Most professionals mentioned as stressful at work Communication and Relationship between staff and other professionals, followed by Institutional Problems. Therefore, besides the need for a stress management training, we note the importance of programs designed to develop social skills related to communication and interpersonal relationship skills. Cope adequately with stressful situations may prevent that it remain for the duration of the work

Orientador: Tania Gracy Martins do Valle / Banca: Maria Cristina de Oliveira Santos Myazaki / Banca: Carmen Maria Bueno Neme / Resumo: O trabalho em hospitais tem caracterísicas particulares e abrange várias situações-limite que acabam influenciando no bem-estar da própria equipe de saúde, podendo gerar stress e adoecimento. Dessa forma, a pesquisa teve como objetivo principal identificar e descrever situações estressoras e estratégias de enfrentamento relacionadas à atuação profissional e sua relação com sintomas físicos e psicológicos decorrentes do stress. Participaram da pesquisa sessenta profissionais que atuam na áera da saúde, sendo eles psicológicos, enfermeiros e assistentes sociais. A coleta de dados foi realizada em cinco hospitais gerais do interior do estado de São Paulo. Os instrumentos utilizados para a coleta de dados foram o ISSL, e a versão adaptada para o português do Inventário de Estratégias de Coping de Folkman e Lezarus. Os resultados obtidos apontaram a presença de stress em 51,6% dos profissionais da amostra e prevalência de sintomas psicológicos do stress (46,7%). A estratégia de enfrentamento mais utilizada pelos profissionais das três profissões foi a de resolução de problemas e as menos utilizadas a de confronto e afastamento. A maioria dos profissionais apontou com situação estressora no local de trabalho a "Comunicação e Relacionamento entre a equipe e outros profissionais", seguida de "Problemas institucionais". Portanto, além da necessidade de um treino de controle de stress, nota-se a importância de programas que visem desenvolver habilidades sociais relacionadas à comunicação e competências de relacionamento interpessoal. Enfrentar de maneira adequada situações estressoras poderá impedir com que esta perdure enquanto durar o trabalho / Abstract: The work in hospitals has particular features and covers many extreme situations that influence the well-being of the care team, and may cause stress and illness. Thus, this research aimed to identify and describe stressful situations and coping strategies related to professional practice and its relationship to physical and psychological symptoms resulting from stress. The participants were sixty professionals working in health area, like psychologists, nurses and social workers. The data was collected in five general hispitals in the state of São Paulo. The instruments used for data collection were the ISSL and adapted to Portuguese version of the coping strategies inventory of folkman and Lazarus. The results indicated the presence of stress in 51,6% of the professionals of the sample and the prevalence of psychological symptoms of stress (46.7%). The coping strategy most used by professionals of the three professions was the problem-solving and the less used was confront. Most professionals mentioned as stressful at work "Communication and Relationship between staff and other professionals," followed by "Institutional Problems". Therefore, besides the need for a stress management training, we note the importance of programs designed to develop social skills related to communication and interpersonal relationship skills. Cope adequately with stressful situations may prevent that it remain for the duration of the work / Mestre

Due to its negative relation with turnover and the associated costs, job stress is a growing concern within the healthcare industry. By surveying 461 employees of a large Midwestern healthcare system, the present study evaluated perceptions of citizenship pressure (perceived pressure to engage in extra-role job duties) and examined its relationship with job stress and turnover intentions. The sample consisted of direct and indirect patient care providers and was predominately White, females who worked full-time. Hierarchical multiple regression analyses indicated that job stress partially mediates the direct relationship between citizenship pressure and turnover intentions. Specifically, healthcare workers experience job stress and desire leaving positions that make them feel that simply fulfilling their formally prescribed job duties is not enough to be seen as a good employee. Drawing from the theoretical model of psychological resilience, the current study also examined whether employees’ level of trait mindfulness (tendency to focus on experiences without judgment) moderates the identified mediation. Findings from a first- and second-stage moderated mediation analysis suggested that trait mindfulness does not buffer the negative outcomes (i.e., job stress, turnover intentions) associated with citizenship pressure within the healthcare industry. Despite the non-significant results related to mindfulness, significant negative relationships were found between trait mindfulness and each key construct (i.e., citizenship pressure, job stress, turnover intentions). Such findings demonstrate the potential relevance of trait mindfulness in promoting employee resilience within the workplace. Results also contribute to the citizenship pressure literature and highlight the need for additional research, especially within the healthcare industry.

abstract: More than 450,000 people work in public and private correctional institutions in the United States, collectively supervising over 2.2 million jail and prison inmates. The nature of correctional officers' work exposes them to numerous stressors which can have harmful effects on their health and their job performance. Several studies have examined the significance of environmental factors on work outcomes among prison staff. Less attention has been paid to external stressors such as negative images of correctional officers held by the community and correctional officers' perception of their own occupational prestige. This is an important omission considering the negative stereotypes associated with correctional officers and the tendency for media and entertainment outlets to perpetuate these stereotypes. The aim of this dissertation is to examine how perceived occupational prestige among correctional officers influences job stress. Specifically, the perceived occupational prestige associated with family and friends, the general public, and the media are assessed. To do so, the study employs multivariate analyses of data from a survey of 641 correctional officers employed in one Western prison system to examine the impact of perceived occupational prestige on an attitudinal and health measure of job stress. First, correctional officers believe that friends and family hold the most positive opinions about their profession, while the media has the most negative. Second, perceived occupational prestige among correctional officers does not appear to be a significant stressor, except for perceived occupational prestige associated with the media when predicting health job stress. Finally, when possible mediating variables are assessed for officers that had tenure longer than nine years perceived occupational prestige associated with the media has a significant effect on attitudinal and health job stress. In addition, for officers who identified themselves as non-White perceived occupational prestige associated with family and friends is a significant predictor of attitudinal job stress and perceived occupational prestige associated with the general public is a significant predictor of health job stress. This study concludes with a summary of these findings as well as its key limitations, and offers insight into potential policy implications and avenues of future research. / Dissertation/Thesis / Doctoral Dissertation Criminology and Criminal Justice 2015