published_or_final_version / Social Work and Social Administration / Doctoral / Doctor of Philosophy

Thesis (Ph. D.)--University of Wisconsin--Madison, 1969. / Typescript. Vita. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 248-253).

The management and display of emotions has become a pervasive occupational role requirement for many workers in the service industry. Service workers’ interactions with clients or customers exposes them to occupational requirements where they must effectively display certain emotions, while at the same time internally suppressing other felt emotions—a type of work activity referred to by Arlie Hochschild (1983) as emotional labor. Despite a vast literature on the subject, there remain a number of knowledge gaps regarding the consequences of emotional labor. My dissertation addresses this issue by merging occupational-level data with a national survey dataset of American workers to examine a variety of consequences of emotional labor using a multidimensional approach. I reveal that emotional labor poses the greatest threat to well-being in resource deprived work contexts, and that occupations that have little job control are mostly occupied by minority women. I also find that high control beliefs serve as an important psychological resource for men that can buffer the strain that leads to customer/client conflict in emotional labor intensive occupations. / Thesis / Doctor of Philosophy (PhD)

Huang Ying. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2005. / Includes bibliographical references (leaves 29-31). / Abstracts in English and Chinese. / Chapter 1. --- Introduction --- p.1 / Chapter 2. --- Literature Review --- p.3 / Chapter 3. --- Methodology --- p.7 / Chapter 3.1. --- Basic Model --- p.7 / Chapter 3.2. --- Instrumental Variable Strategy --- p.8 / Chapter 4. --- Data Description --- p.10 / Chapter 4.1. --- China Health and Nutrition Survey --- p.10 / Chapter 4.2. --- Sample Selection --- p.11 / Chapter 4.3. --- Variable Definition --- p.12 / Chapter 4.4. --- Summary Description of Samples --- p.14 / Chapter 5. --- The Effects of Health on Labor Supply --- p.15 / Chapter 5.1. --- Rural Adults --- p.15 / Chapter 5.2. --- Urban Adults --- p.19 / Chapter 5.3. --- Results --- p.22 / Chapter 6. --- The Effects of Health on Household Income --- p.23 / Chapter 7. --- Conclusion --- p.26 / References --- p.29 / Tables --- p.32 / Appendix --- p.66

Thesis (M.S.)--Virginia Polytechnic Institute and State University, 1993. / Vita. Abstract. Includes bibliographical references (leaves 98-102). Also available via the Internet.

<p> With the era of the baby boomers getting to an age where health care issues will be at an all-time high, the shortage of nurses is a problem many health care organizations are already facing. There is a huge opportunity for many nurses to get hired given the state of California requires facilities to maintain a nurse-to-patient ratio. These ratios vary depending on the severity level of the patient&rsquo;s illness or condition the unit admits. </p><p> The goal of the company is to be able to help hospitals, convalescent home, retirement centers and other skilled nursing facilities meet their patient satisfaction expectations by providing the nurses needed to maintain quality of care. Nurses that will be provided are Licensed Vocational Nurses, Registered Nurses and Nurse Practitioners. </p><p> The company will have a unique approach to market itself out of Long Beach to be accessible to both Los Angeles and Orange County population and facilities. This business plan will go over four different chapters of the Gomez Nurse Staffing Agency in topics such as Marketing, Feasibility, Laws and Regulations and Financial Statements.</p><p>

An aging population in the United States, changes in family structure and the labor supply, and a rapidly increasing need for home-based care for the elderly are contributors to a crisis in the home health care industry. This crisis includes severe worker shortages and, for those who cannot pay for costly home health care themselves, an indeterminate quality of care provided to clients. Direct-care industry-focused research has shown that for nursing homes, ownership type can be linked to the quality of care provided to residents (Comondore et al., 2009; Eaton, 2000). Kruse, Freeman, and Blasi's research (2010) also links an organization's ownership, along with participatory decision making by employees, to increased firm performance. Home health care organizations operate under a variety of ownership structures and ownership may affect the productivity of caregivers. My research question in this exploratory study is "How does a home health care organization's ownership structure affect the quality of care that home health aides provide to clients?" Home health care businesses operate predominantly under government, for-profit and nonprofit ownership structures. A few worker cooperatives are also present in the industry. In this study of the latter three organization types, I examine how, in the context of various institutional pressures, these ownership structures and associated decision making processes affect organizational outcomes and influence quality of care. I investigate whether isomorphism (DiMaggio & Powell, 1983) in the industry may also influence organizational practices and the work environments across home health care organizations. In support of the primary research question, I explore the meaning of quality care. Using a case study framework, I collect in-depth data from company and publicly available documents, interviews, observation, and a survey administered to 628 home health aides. I use it in examining quality of care and other worker and organizational outcomes. My findings reveal that ownership and participatory decision making can be linked to lower levels of turnover, and higher levels of job satisfaction, organizational commitment, and an exploratory construct of quality of care. These positive outcomes are more closely associated with the worker cooperative business than with the other forms of organization.

Thesis (Ph.D. (Demography)--Mahidol University, 2008. / LICL has E-Thesis 0039 ; please contact computer services.

Made available in DSpace on 2014-12-17T14:47:03Z (GMT). No. of bitstreams: 1 TayssaSCP_DISSERT.pdf: 2247123 bytes, checksum: 1a79620a43fcdfd76a6bad9a24908960 (MD5) Previous issue date: 2013-12-12 / The Brazilian Psychiatric Reform proposes creating linkages / interactions of the mentally ill with civil society , through promoting citizenship and assistance to the mentally ill. The deinstitutionalization of mental health advocates from the guidelines decreased supply of hospital beds and consequently the creation of substitute services for psychosocial care, especially with regard to therapeutic practices emancipatory. From this scenario, the present study aims to investigate the relevance and challenges of the process of nursing work in CAPS III in Natal / RN. It is descriptive research with a qualitative and exploratory. The subjects are employees of the nursing team in CAPS III East of Natal / RN. This service has actions for the psychosocial care of the subjects treated with daily multidisciplinary care by behaving the length of treatment and follow-up activities, industrial and cultural activities. Employ the semi-structured interview as a tool for data collection. The data analysis was done by means of thematic analysis proposed by Bardin. Thus, this sought to bring to the discussion of how this process is consolidated in the daily service. Thus, purposed to contribute to the debate on deinstitutionalization in psychosocial care as a guideline in the process of mental health nursing work in a CAPSIII, Natal / RN / A Reforma Psiqui?trica brasileira prop?e a cria??o de v?nculos/intera??es do doente mental com a sociedade civil, por meio do resgate da cidadania e da assist?ncia ao doente mental. A desinstitucionaliza??o em sa?de mental preconiza a partir de diretrizes a diminui??o da oferta de leitos hospitalares e consequentemente, a cria??o de servi?os substitutivos de aten??o psicossocial, principalmente, no que tange ?s pr?ticas terap?uticas emancipadoras. A partir desse cen?rio o presente estudo tem como objetivo investigar a atualidade e os desafios do processo de trabalho da enfermagem nos CAPS III no munic?pio de Natal/RN. Trata-se de pesquisa do tipo descritiva com abordagem qualitativa e de car?ter explorat?rio do tipo estudo de caso. Os sujeitos s?o trabalhadores da equipe de enfermagem do CAPS III Leste de Natal/RN. Este servi?o possui a??es voltadas para a aten??o psicossocial dos sujeitos atendidos, com atendimento di?rio pela assist?ncia multiprofissional, comportando a extens?o de atividades de tratamento e acompanhamento, atividades laborais e culturais. Emprega-se a entrevista semiestruturada como instrumento de coleta de dados. A an?lise de dados se fez por meio da An?lise Tem?tica proposta por Bardin. Assim, o presente buscou trazer ? discuss?o de como esse processo se consolida no cotidiano do servi?o. Desta forma, intencionou-se contribuir para o debate sobre a desinstitucionaliza??o na aten??o psicossocial como diretriz da sa?de mental no processo de trabalho de enfermagem em um CAPSIII, Natal/RN

Os acidentes de trabalho constituem-se em um grave problema de saúde pública. O Brasil já foi considerado campeão mundial em acidentes de trabalho e sua incidência ainda é muito elevada no país, acarretando profundos impactos físicos e psicológicos na vida dos trabalhadores. Em decorrência da modernização tecnológica, intensificada nas últimas décadas, o processo de trabalho no meio rural brasileiro passou por profundas transformações que afetaram as condições de trabalho e deixaram os trabalhadores mais suscetíveis à ocorrência de acidentes e a diferentes agravos à saúde. A exposição a agrotóxicos, as novas práticas de queima da cana e o manuseio de máquinas e instrumentos de trabalho em um contexto de intensificação do trabalho exemplificam esta situação. O objetivo deste estudo foi o de conhecer em que circunstâncias ocorreram os acidentes de trabalho envolvendo trabalhadores da agroindústria canavieira da região de Araraquara (SP) e suas consequências para os trabalhadores. A pesquisa foi realizada em duas etapas: na primeira, levantaram-se os acidentes ocorridos com trabalhadores rurais no período de 2010 a 2012. Nesta etapa, os dados foram levantados nos Relatórios de Atendimento ao Acidentado do Trabalho (RAAT), disponíveis no Centro de Referência em Saúde do Trabalhador (CEREST) de Araraquara, e teve por finalidade traçar um perfil dos acidentes e dos acidentados e selecionar, dentre as vítimas, as que seriam entrevistadas. Na segunda etapa, foram realizadas entrevistas semiestruturadas com 14 trabalhadores acidentados e com a gestora do CEREST. O cruzamento dos dados obtidos nos documentos consultados e nas entrevistas com os trabalhadores apontam para uma série de fatores que contribuem para a ocorrência dos acidentes, tais como o ritmo intenso de trabalho, as jornadas de trabalho prolongadas, os instrumentos de trabalho inadequados, a falta de equipamentos de proteção, a exposição a agrotóxicos, ao ruído, ao sol, a chuva e presença de animais peçonhentos, fatores estes que estão relacionados às condições e organização do trabalho. Além de o trabalho rural provocar danos físicos, também pode deixar marcas por meio do sofrimento psíquico, através das exigências da organização do trabalho. / Labor accidents are a serious public health problem. Brazil was once considered the worlds worst country regarding labor accidents and the countrys situation hasnt improved much since then, resulting in severe physical and psychological impacts on the laborers lives. As a result of the technological modernization which took place on the last decades, the work process in Brazils rural area has suffered deep transformations. These transformations have affected working conditions and have left laborers more exposed to accidents and dangers to their health. Exposure to agro-toxic material, the new sugar cane burning practices, and operation of machines and working tools under intense working hours are just some examples of the current situation. The purpose of this research was to understand the circumstances which lead to accidents with employees of the sugar cane agroindustry of Araraquara, a countryside municipality in São Paulo State, and the physical and psychological consequences of such occurrences. The purpose of this study was to understand the circumstances under which the accidents involving laborers of the sugar plant agribusiness in Araraquaras region occurred and the consequences these accidents inflicted upon laborers. The research was conducted through two phases. First, accidents which took place in this area between 2010 and 2012 were surveyed through the Occupational Accident Attendance Report, available on the Center of Reference on Workers Health (CEREST) in Araraquara. The purpose of this first phase was to establish the kinds of accidents occurred and their severity, and also come up with a profile of the laborers involved in these accidents in order to select 14 of them for the interviews which would be conducted during the following phase. On the second phase, the selected 14 injured workers were interviewed and also an interview was conducted with the manager of the Center of Reference on Workers Health (CEREST). Data crossing the information acquired from the Occupational Accident Attendance Reports and the insight obtained through the interviewshave indicated a series of contributing factors generating these labor accidents. Among these factors are intensification of work pace; increased labor hours; the use of inadequate working tools; lack of personal protective equipment; exposure to agro-toxic materials; exposure to solar radiation, noise and rain and the presence of venomous animals in their labor locations. All these factors are intertwined to their labor conditions and organization. Despite the physical damages caused by these accidents they also incur psychological suffering through the demands of labor organization.