Today's world is characterized by volatility and uncertainty. Cooperation is needed to survive in this harsh business climate. Cooperation in supply chains are practiced and well known but in today's tough and volatile environment it is simply not enough. Wastes and unnecessary processes have to be eliminated to secure a competitive advantage. Incorporating lean in supply chains get more and more attention and embrace in the modern literature and media. Lean implemented in supply chains is praised to create a proactive supply chain that successfully eliminate waste and create efficiency. In the thesis the negative aspects, the angle that is very seldom described in the literature, of incorporating lean in supply chain is researched. I will view lean from the management perspective and research the negative aspects, their cause and impact on the entire supply chain. Being aware of the criticism of lean from the employee and society perspective this research serves to find if lean from the management perspective is a flawless story. To achieve the aim of this thesis I conducted a survey research where 100 supply chain executives from different countries, different industries and of different designations within supply chain management were asked to share their lean experience. The summary of my research show that lean incorporated in supply chains is not only a sunshine story. I can conclude problems, even a mismatch, with the lean concept incorporated in supply chains- the time sensibility lean brings. In my research it became obvious that lean supply chains are very sensitive to delays and that the consequences of the delays will strike very hard - hence the lean supply chain can also be seen as more vulnerable and fragile compared to ordinary supply chains. There is no question about the fact that any company, any network of companies or a supply chain for that matter, are better off without delays. A delay will always be negative. In a lean environment, where time aspects such as Just-In-Time and a pull scenario are present, a delay will immediately ruin the entire execution and the consequences will naturally spread in the supply chain. In today's volatile and ever changing world I believe that leanness in supply chains are indeed needed but to an extent where the time factors are viewed realistically in order to avoid drastic consequences. My conclusion is that supply chains should be realistically lean, bearing the time factors of lean in mind, to avoid being mean. I encourage every supply chain to identify their lean level in order to avoid a mean result.

Submitted by Caio Vinícius Mazaro de Oliveira (caio.mazaro4@gmail.com) on 2018-05-07T17:14:58Z No. of bitstreams: 1 CaioOliveira_PGAD_TUPA_fevereito2018.pdf.pdf: 2238562 bytes, checksum: 4ea0ca28386966e61e61aa15bfae4927 (MD5) / Approved for entry into archive by Eliana Katia Pupim (katiapupim@tupa.unesp.br) on 2018-05-08T14:29:44Z (GMT) No. of bitstreams: 1 oliveira_cvm_me_tupa.pdf: 2238562 bytes, checksum: 4ea0ca28386966e61e61aa15bfae4927 (MD5) / Made available in DSpace on 2018-05-08T14:29:44Z (GMT). No. of bitstreams: 1 oliveira_cvm_me_tupa.pdf: 2238562 bytes, checksum: 4ea0ca28386966e61e61aa15bfae4927 (MD5) Previous issue date: 2018-02-08 / O Brasil está entre os países que mais exportam couro. O segmento de couro possui importante papel na contribuição do desenvolvimento econômico de várias cidades brasileiras. O estado de São Paulo é destaque na produção de couros, juntamente como o estado do Rio Grande do Sul. Neste processo ocorre o beneficiamento do couro, sendo repassado para indústrias que elaboram roupas, sapatos, acessórios, e diversos outros produtos. Essas organizações, denominadas de agroindústrias processadoras de couro, estão em busca de uma gestão eficiente, que contemple toda produção, visando o aumento do resultado financeiro, possibilitando a continuação da atividade. Para tanto, a redução de desperdícios e ganho na qualidade são requisitos fundamentais para essa gestão. Diante da carência de estudos, a presente pesquisa tem como objetivo geral diagnosticar por meio da Lean Supply Chain Management (LSCM) aspectos de melhoria na gestão do elo curtume da cadeia do couro do Oeste Paulista. A abordagem da LSCM sendo aplicada corretamente cumpre os requisitos buscados pelas organizações. Para atingir o objetivo da pesquisa, utilizou-se como método de pesquisa o estudo de caso do tipo múltiplo, com a condução de visitas in loco e aplicação de formulário em cinco Unidades de Pesquisa, caracterizando os portes das organizações, os tipos de processos que elas fazem, quais os elementos e pilares que mais precisam de suporte referente à abordagem empregada, quais as ferramentas utilizadas que se enquadram na LSCM e os benefícios e dificuldades da aplicação. Destacam-se como resultados da coleta de dados que os pilares da Gestão da Tecnologia de Informação, Gestão Logística e Melhoria Contínua são os que mais carecem de melhorias, necessitando empregar a tecnologia da informação na comunicação com os clientes, planejar a rede logística de distribuição, direcionar equipes de trabalho para melhoria contínua. Os planos de ação para elaborar como serão realizadas as ações supramencionadas são oportunidades de futuras pesquisas. / Brazil is among the countries that export the most leather. The leather segment plays an important role in the contribution of the economic development of several Brazilian cities. The state of São Paulo is prominent in the production of leather, along with the state of Rio Grande do Sul. In this process the leather is processed, being passed on to industries that manufacture clothes, shoes, accessories, and various other products. These organizations, called leather processing agroindustries, are in search of an efficient management that contemplates all production, aiming to increase the financial result, allowing the continuation of the activity. Therefore, waste reduction and quality gain are fundamental requirements for this management. In view of the lack of studies, the present research has as general objective to diagnose, through the Lean Supply Chain Management (LSCM), aspects of improvement in the management of the tannery chain link of the leather chain of Oeste Paulista. The LSCM approach being applied correctly meets the requirements sought by organizations. In order to reach the research objective, a multiple-case study was used as the research method, with the conduction of on-site visits and application of the form in five Research Units, characterizing the organizations' sizes, the types of processes that they do, which elements and pillars most need support regarding the approach employed, which tools are used that fit the LSCM, and the benefits and difficulties of the application. It is highlighted as results of data collection that the pillars of Information Technology Management, Logistics Management and Continuous Improvement are the ones that need the most improvement, needing to use information technology in communication with customers, to plan the distribution logistics network, to direct work teams for continuous improvement. The action plans to elaborate how the aforementioned actions will be carried out are opportunities for future research.

Orientador: Eduardo Guilherme Satolo / Resumo: A cadeia de produção do leite é composta por diversos agentes que integram a cadeia de suprimentos desde a aquisição da matéria-prima até a distribuição do produto para o cliente final. Esta cadeia tem importância em termos de contribuição econômica e social para o país ou região. Desta forma, a obtenção de produtividade não está relacionada apenas aos benefícios para o produtor, como aumento de lucratividade, competitividade no mercado, eficiência na gestão das propriedades, mas em aspectos que geram impactos na sociedade, como por exemplo geração de novos postos de trabalho. Este trabalho tem como objetivo geral, analisar quais os principais gargalos na gestão da cadeia de suprimentos leiteira de pequenos produtores da região de Tupã/SP. Desta forma, é indispensável explorar os impactos sofridos pelos produtores, a falta de apoio e orientação para que os mesmos consigam conduzir e realizar uma gestão eficiente em sua propriedade. Tal estudo apresenta a metodologia aplicada em forma de pesquisa de campo de caráter descritiva, com abordagem qualitativa, do tipo survey com aplicação de questionário com questões predominantemente fechadas com uso da escala Likert. O resultado da coleta foi apresentado por meio da análise de correspondência. Tais resultados demostraram os gargalos na cadeia de suprimentos, baseado nos oito pilares da abordagem LSCM, sendo: Gestão da Tecnologia da Informação, Gestão de Fornecedores de Insumos, Eliminação de desperdícios, Produção, Gestão de Relac... (Resumo completo, clicar acesso eletrônico abaixo) / Abstract: The milk supply chain is made up of products that integrate the supply chain from the raw material to the final distribution of the product to the end customer. This organization has an economic and social building base for the country or region. Thus, a strategy option is not only an advantage for the producer, such as the increase of profitability, market competitiveness, management performance of companies, but also the managerial impact on society, such as the generation of new jobs. This paper aims to analyze what are the main bottlenecks of the milk and milk industry of small farmers in the Tupã / SP region. Therefore, is necessary It is necessary to explore the impacts suffered by the producers, the lack of support and guidance for them to be able to conduct and efficiently manage their property. The study presents the applied method in the search fields, descriptive, with a qualitative approach, on the survey form, of general studies predominated closed to use the scale of Likert. The result of the collection was presented through the correspondence analysis. These results demonstrated bottlenecks in the supply chain, based on the eight pillars of the LSCM approach, namely: Information Technology Management, Input Supplier Management, Waste Disposal, Production, Customer Relationship Management, Logistics Management, Owners Commitment, and Continuous Improvement. Stands out the result of data collection for the need to improve quality, the implementation of technologi... (Complete abstract click electronic access below) / Mestre

Research questions: How should the supply chain within Micropower and Ecotec be coordinated in order to minimize the costs and keep a high customer service level?  1. What kinds of activities take place within the supply chain of Micropower and Ecotec and how are they coordinated? 2. What kinds of wastes can be identified and why do they occur? 3. What should be done in order to minimize these wastes?  Purpose: The overall purpose is to improve the coordination of the supply chain between the two facilities to minimize the airfreight without affecting the customer service level. The first objective is to define what kinds of activities take place within the supply chain and how they are coordinated with each other to identify the wastes. It will then be investigated why they occur. Finally, suggestions and solutions will be formulated to eliminate these wastes. Considering the expansion phase of the case company, the purpose of this thesis also covers general learnings for future supply chain setups with offshore subsidiaries.

Background: Lean has had a great influence on how companies work today, and both academics and practitioners have admitted its link with superior performance and the ability to create competitive advantage. There is however a widespread confusion of what lean really is and the absence of a clear definition has been highlighted by many researchers within the field. Since the birth of lean, a lot of focus has been on the internal perspective of the concept. Although today with an increased globalization, higher customer demands and a severe competition, the work with lean between companies becomes highly appropriate. Within companies, the processes often work effectively, but it is in the interfaces between companies where a lot of waste and possibilities to improvement exist. Aim: The purpose is to analyse the companies’ consciousness of lean and to what extent their understanding of lean can influence the effectiveness of the entire value stream. Furthermore, the purpose is to analyse how this consciousness affects the collaboration between a customer and a supplier. Method: The study has a deductive approach where the starting point has been in the theories within lean, supplier partnership and effectiveness. A multiple case study has been conducted where five different interfaces have been studied. The study has a qualitative approach where the empirical findings come from ten semi-structured interviews. Result: Our study shows that working with lean interorganisationally helps to create a higher performing value chain. For companies working with lean internally, it is also natural working with lean with the partners. From a lean perspective, effectiveness is defined as a reduction of cost through elimination of waste. By performing VSM, having regular evaluating meetings, sharing forecasts and giving each other insight in inventories, a lot of waste in the interfaces can be reduced. However, to have a well working collaboration, the study shows that a high level of trust and a common view and attitude towards collaboration are necessary.

Environmental pollution is the major problem that mankind faces in present state, the major emission of toxic gases is from vehicles and manufacturing industries. The thesis study focuses on three different types of Small Scale Industries (SSI) in India that are bumper manufacturing industry, dyeing industry and food processing industry. The product life cycles of the process for each industry are identified and their final green waste disposal methods are investigated. The industries are identified with more lean wastes within their product life cycle process. The major green wastes from their disposal methods have high influence on environment. These wastes have to be reduced or eliminated by practicing a suitable supply chain. In present the companies doesn’t practice any supply chain in their organization. The implement of supply chain could reduce the environmental pressures and wastes of the companies to some extent. The lean wastes identified in the process could be eliminated by practicing suitable lean tools and methods. The final disposal wastes are considered to be the green wastes. The method of disposal practiced by the SSIs in India shows an evidence of how much they concern towards the environment. The research tries to explain some suitable waste management techniques for the industries and discusses about importance of government role on making this techniques possible. The small scale industries experiences both wastes, so it has to integrate lean for practicing green supply chain, the implementation of lean would pay a way for green supply chain management. As a result of it a comprehensive lean and green model is suggested for the industries because the model is composed of both lean and green waste reduction techniques and it also helps in achieving both lean and green business results.

ABSTRACT Due to the change of consumption patterns, the shorter product life cycle coupled with the global competitions, how to provide customers quickly the best quality of products and to maintain a certain profit in changing markets , become the best weapon when competitions. So companies have to put in efforts in supply chain management, from raw material supply to product sales, distribution, various species of strategies set to achieve the best management of the results. The most widely discussed and use of supply chain strategies , that is lean and agile strategies . The purpose of this study is to discuss the impact on supply chain capability and business performance with the implementation of lean strategy and agile strategy , and using the questionnaires, to specify the statistics showing the correspondence of lean /supply chain strategy and business performance.

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / This research analyzes the Peruvian organic production coffee industry, the relationship between Supply Chain Management (SCM) and Supply Chain Integration (SCI) concerning the performance of the Cooperatives and the Coffee Associations in Junin Region of Peru. It also analyzes the current scenario of the Coffee Sector and the participation of the Supply Chain (SC) in the processing and distribution of Organic Coffee in Junin, Peru. A diagnosis was made to the certified organizations from the market. The diagnosis and the surveys indicated that they do not have a correct flow of information, shared goals and objectives, strategic decisions, and sourcing materials among the different parties demonstrating the lack of interrelationship among the members. The final objective of this research is to improve the competitiveness of these organizations through the increase in the performance of the SC, for which a model of supply chain integration is proposed. / Revisión por pares

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / The present research seeks to show the importance of applying process management techniques and food safety norms in the operational processes of the supply chain to know the meaning and the need for an integrated hybrid model. The article reviews the sugarcane distillery sector of Peru and its main operational problems. Based on the literature reviewed and discussed with academics who have knowledge of the food supply chain, an integrated hybrid model was developed to help any distillery with lower levels of competitiveness than its competitors in other sectors, such as pisco, applying techniques of process management and food safety to increase the efficiency of liquor distilleries. The findings confirm that distilleries can increase their efficiency, thanks to the higher performance of their operations after their alignment with the integrated model. / Revisión por pares

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / Coffee is one of the most important cash crops in Peru, a significant source of employment and income, and a great demander of inputs, goods, and services. We synthesized and analyzed the findings to propose improvements and foster the long-term growth of small- and medium-sized cooperatives. Our improvement proposal is based on the supply chain models implemented in the industry. The research also relied on information sources from researchers with experience in the assessment and analysis of the perishable food supply chain in different scenarios worldwide.